Users Guide
Page 10
... the product maintenance instructions. Pinch injuries may not always be equipped with a filter designed to limit ozone concentrations to a service representative. The manufacturer is designed, tested, and approved to filters in the product maintenance instructions, then there are no filters requiring replacement for selecting print media to do so in the...
... the product maintenance instructions. Pinch injuries may not always be equipped with a filter designed to limit ozone concentrations to a service representative. The manufacturer is designed, tested, and approved to filters in the product maintenance instructions, then there are no filters requiring replacement for selecting print media to do so in the...
Users Guide
Page 17
... printer first. 4 The standard 250-sheet tray supports up to 40 envelopes at reduced speed. • Labels are supported for occasional use and must be tested for acceptability. Learn about the printer 17 Paper size Standard 250sheet tray Manual feeder Two-sided printing B5 Envelope 176 x 250 mm (6.93 x 9.84 in...
... printer first. 4 The standard 250-sheet tray supports up to 40 envelopes at reduced speed. • Labels are supported for occasional use and must be tested for acceptability. Learn about the printer 17 Paper size Standard 250sheet tray Manual feeder Two-sided printing B5 Envelope 176 x 250 mm (6.93 x 9.84 in...
Users Guide
Page 37
... • Confidential Print Setup • Erase Temporary Data Files • Miscellaneous Reports • Menu Settings Page • Device • Print • Network Troubleshooting Print Quality Test Pages 1 In some printer models, this menu can be configured only from the Embedded Web Server.
... • Confidential Print Setup • Erase Temporary Data Files • Miscellaneous Reports • Menu Settings Page • Device • Print • Network Troubleshooting Print Quality Test Pages 1 In some printer models, this menu can be configured only from the Embedded Web Server.
Users Guide
Page 77
Use printer menus 77 Troubleshooting Menu item Print Quality Test Pages Description Print sample pages to identify and correct print quality defects.
Use printer menus 77 Troubleshooting Menu item Print Quality Test Pages Description Print sample pages to identify and correct print quality defects.
Users Guide
Page 86
Is the printer printing blank or white pages? Press to Settings > Troubleshooting > Print Quality Test Pages. Action Yes No 1 Open the front door, and then firmly push it down. 2 Pull out the print cartridge tray. 3 Remove, and then ...insert the print cartridges. Contact customer support. The problem is poor Blank or white pages Note: Before solving the problem, print the Print Quality Test Pages. Troubleshoot a problem 86 Horizontal white lines Vertical white lines Repeating defects Printing problems Print quality is solved. 4 Insert the print cartridge tray, and...
Is the printer printing blank or white pages? Press to Settings > Troubleshooting > Print Quality Test Pages. Action Yes No 1 Open the front door, and then firmly push it down. 2 Pull out the print cartridge tray. 3 Remove, and then ...insert the print cartridges. Contact customer support. The problem is poor Blank or white pages Note: Before solving the problem, print the Print Quality Test Pages. Troubleshoot a problem 86 Horizontal white lines Vertical white lines Repeating defects Printing problems Print quality is solved. 4 Insert the print cartridge tray, and...
Users Guide
Page 87
Action Yes No Step 1 1 Perform Color Adjust. Go to navigate through the settings. Is the print too dark? Press to step 2. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. From the control panel, navigate to : Settings > Print > Quality > Advanced Imaging > Color Adjust 2 Print the document. Troubleshoot a problem 87 Dark print Note: Before solving the problem, print the Print Quality Test Pages. The problem is solved.
Action Yes No Step 1 1 Perform Color Adjust. Go to navigate through the settings. Is the print too dark? Press to step 2. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. From the control panel, navigate to : Settings > Print > Quality > Advanced Imaging > Color Adjust 2 Print the document. Troubleshoot a problem 87 Dark print Note: Before solving the problem, print the Print Quality Test Pages. The problem is solved.
Users Guide
Page 89
.... The problem is solved. Action Yes No Step 1 1 Load the tray with the correct paper type. 2 Print the document. Navigate to Settings > Troubleshooting > Print Quality Test Pages. Press to step 2. Troubleshoot a problem 89 Ghost images Note: Before solving the problem, print the Print Quality...
.... The problem is solved. Action Yes No Step 1 1 Load the tray with the correct paper type. 2 Print the document. Navigate to Settings > Troubleshooting > Print Quality Test Pages. Press to step 2. Troubleshoot a problem 89 Ghost images Note: Before solving the problem, print the Print Quality...
Users Guide
Page 91
From the control panel, navigate to step 2. Go to : Settings > Print > Quality > Advanced Imaging > Color Adjust. 2 Print the document. Does gray or colored background appear on prints? From the control panel, navigate to navigate through the settings. The problem is solved. Action Yes No Step 1 1 Perform Color Adjust. Troubleshoot a problem 91 Gray or colored background Note: Before solving the problem, print the Print Quality Test Pages. Press to Settings > Troubleshooting > Print Quality Test Pages.
From the control panel, navigate to step 2. Go to : Settings > Print > Quality > Advanced Imaging > Color Adjust. 2 Print the document. Does gray or colored background appear on prints? From the control panel, navigate to navigate through the settings. The problem is solved. Action Yes No Step 1 1 Perform Color Adjust. Troubleshoot a problem 91 Gray or colored background Note: Before solving the problem, print the Print Quality Test Pages. Press to Settings > Troubleshooting > Print Quality Test Pages.
Users Guide
Page 93
...correct position for the paper loaded. 2 Print the document. Action Yes No Step 1 1 Adjust the paper guides to Settings > Troubleshooting > Print Quality Test Pages. Notes: • Make sure that the setting matches the paper loaded. • You can also change the setting from the Printing Preferences or ...control panel. support. The problem is Go to step 2. Troubleshoot a problem 93 Note: Before solving the problem, print the Print Quality Test Pages. Press to Settings > Paper > Tray Configuration > Paper Size/Type. 2 Print the document. Are the margins correct?
...correct position for the paper loaded. 2 Print the document. Action Yes No Step 1 1 Adjust the paper guides to Settings > Troubleshooting > Print Quality Test Pages. Notes: • Make sure that the setting matches the paper loaded. • You can also change the setting from the Printing Preferences or ...control panel. support. The problem is Go to step 2. Troubleshoot a problem 93 Note: Before solving the problem, print the Print Quality Test Pages. Press to Settings > Paper > Tray Configuration > Paper Size/Type. 2 Print the document. Are the margins correct?
Users Guide
Page 94
... can also change the setting on your operating system, increase toner darkness from the Printing Preferences or Print dialog. Navigate to Settings > Troubleshooting > Print Quality Test Pages. The problem is solved. Step 2 1 Depending on the printer control panel. Go to step 2. Go to step 3. Press to : Settings > Print >... panel, navigate to navigate through the settings. Troubleshoot a problem 94 Light print Note: Before solving the problem, print the Print Quality Test Pages. Action Yes No Step 1 1 Perform Color Adjust. Is the print light? Is the print light?
... can also change the setting on your operating system, increase toner darkness from the Printing Preferences or Print dialog. Navigate to Settings > Troubleshooting > Print Quality Test Pages. The problem is solved. Step 2 1 Depending on the printer control panel. Go to step 2. Go to step 3. Press to : Settings > Print >... panel, navigate to navigate through the settings. Troubleshoot a problem 94 Light print Note: Before solving the problem, print the Print Quality Test Pages. Action Yes No Step 1 1 Perform Color Adjust. Is the print light? Is the print light?
Users Guide
Page 97
... to navigate through the settings. Press to Settings > Troubleshooting > Print Quality Test Pages. Mottled print and dots Note: Before solving the problem, print the Print Quality Test Pages. Press to Settings > Troubleshooting > Print Quality Test Pages. Contact customer support. The problem is solved. Troubleshoot a problem 97... Note: Before solving the problem, print the Print Quality Test Pages. Action Yes No 1 Open the front door, and then firmly push it down. 2 Pull out the print cartridge ...
... to navigate through the settings. Press to Settings > Troubleshooting > Print Quality Test Pages. Mottled print and dots Note: Before solving the problem, print the Print Quality Test Pages. Press to Settings > Troubleshooting > Print Quality Test Pages. Contact customer support. The problem is solved. Troubleshoot a problem 97... Note: Before solving the problem, print the Print Quality Test Pages. Action Yes No 1 Open the front door, and then firmly push it down. 2 Pull out the print cartridge ...
Users Guide
Page 101
Troubleshoot a problem Action Step 6 1 Load paper from a fresh package. Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to navigate through the settings. Press to Settings > Troubleshooting > Print Quality Test Pages. Print crooked or skewed Yes Contact customer support. 101 No The problem is solved. Note: Paper absorbs moisture due to use it. 2 Print the document. Store paper in its original wrapper until you are ready to high humidity. Is the paper curled?
Troubleshoot a problem Action Step 6 1 Load paper from a fresh package. Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to navigate through the settings. Press to Settings > Troubleshooting > Print Quality Test Pages. Print crooked or skewed Yes Contact customer support. 101 No The problem is solved. Note: Paper absorbs moisture due to use it. 2 Print the document. Store paper in its original wrapper until you are ready to high humidity. Is the paper curled?
Users Guide
Page 102
.... The problem is supported. Step 2 1 Load paper from a fresh package. Store paper in the tray to Settings > Troubleshooting > Print Quality Test Pages. Contact customer support. Is the print crooked or skewed? From the control panel, navigate to the correct position for the paper loaded. 2 Print... 3 1 Check if the paper loaded is solved. Is the print crooked or skewed? Note: Before solving the problem, print the Print Quality Test Pages. Solid color or black images Yes Go to high humidity. The problem is not supported, then load a supported paper. 2 Print the ...
.... The problem is supported. Step 2 1 Load paper from a fresh package. Store paper in the tray to Settings > Troubleshooting > Print Quality Test Pages. Contact customer support. Is the print crooked or skewed? From the control panel, navigate to the correct position for the paper loaded. 2 Print... 3 1 Check if the paper loaded is solved. Is the print crooked or skewed? Note: Before solving the problem, print the Print Quality Test Pages. Solid color or black images Yes Go to high humidity. The problem is not supported, then load a supported paper. 2 Print the ...
Users Guide
Page 103
... print cartridge tray, and then close the door. 5 Print the document. Press to Settings > Troubleshooting > Print Quality Test Pages. Text or images cut off Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to navigate through the settings. Troubleshoot a problem Action 1 Open the front door...
... print cartridge tray, and then close the door. 5 Print the document. Press to Settings > Troubleshooting > Print Quality Test Pages. Text or images cut off Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to navigate through the settings. Troubleshoot a problem Action 1 Open the front door...
Users Guide
Page 105
..., specify the paper type from the Printing Preferences or Print dialog. Does toner easily rub off Note: Before solving the problem, print the Print Quality Test Pages. Navigate to navigate through the settings. From the control panel, navigate to step 2. Go to Settings > Troubleshooting > Print Quality...
..., specify the paper type from the Printing Preferences or Print dialog. Does toner easily rub off Note: Before solving the problem, print the Print Quality Test Pages. Navigate to navigate through the settings. From the control panel, navigate to step 2. Go to Settings > Troubleshooting > Print Quality...
Users Guide
Page 107
From the control panel, navigate to navigate through the settings. Action Yes No 1 Open the front door, and then firmly push it down. 2 Pull out the print cartridge tray. 3 Remove, and then insert the print cartridges. Horizontal dark lines Is the print density uneven? Press to Settings > Troubleshooting > Print Quality Test Pages. Contact customer support. Troubleshoot a problem 107 Note: Before solving the problem, print the Print Quality Test Pages. The problem is solved. 4 Insert the print cartridge tray, and then close the door. 5 Print the document.
From the control panel, navigate to navigate through the settings. Action Yes No 1 Open the front door, and then firmly push it down. 2 Pull out the print cartridge tray. 3 Remove, and then insert the print cartridges. Horizontal dark lines Is the print density uneven? Press to Settings > Troubleshooting > Print Quality Test Pages. Contact customer support. Troubleshoot a problem 107 Note: Before solving the problem, print the Print Quality Test Pages. The problem is solved. 4 Insert the print cartridge tray, and then close the door. 5 Print the document.
Users Guide
Page 108
...Configuration > Paper Size/Type. 2 Print the document. Troubleshoot a problem 108 Notes: • Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to navigate through the settings. • If horizontal dark lines keep appearing on the printer control panel.... Press to Settings > Troubleshooting > Print Quality Test Pages. Step 2 1 Load paper from the Printing Preferences or Print dialog. Do dark lines appear on prints? Notes: • Make...
...Configuration > Paper Size/Type. 2 Print the document. Troubleshoot a problem 108 Notes: • Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to navigate through the settings. • If horizontal dark lines keep appearing on the printer control panel.... Press to Settings > Troubleshooting > Print Quality Test Pages. Step 2 1 Load paper from the Printing Preferences or Print dialog. Do dark lines appear on prints? Notes: • Make...
Users Guide
Page 110
... or Print dialog. From the control panel, navigate to Settings > Paper > Tray Configuration > Paper Size/Type. 2 Print the document. Navigate to Settings > Troubleshooting > Print Quality Test Pages. Action Yes No Step 1 1 Depending on the printer control panel. The problem is solved. Troubleshoot a problem 110 Vertical dark lines Note: Before solving the...
... or Print dialog. From the control panel, navigate to Settings > Paper > Tray Configuration > Paper Size/Type. 2 Print the document. Navigate to Settings > Troubleshooting > Print Quality Test Pages. Action Yes No Step 1 1 Depending on the printer control panel. The problem is solved. Troubleshoot a problem 110 Vertical dark lines Note: Before solving the...
Users Guide
Page 112
... paper type from the Printing Preferences or Print dialog. Troubleshoot a problem 112 Horizontal white lines Notes: • Before solving the problem, print the Print Quality Test Pages. The problem is solved. Navigate to step 2. Go to Settings > Paper > Tray Configuration > Paper Size/Type. 2 Print the document. Press to Settings > Troubleshooting > Print...
... paper type from the Printing Preferences or Print dialog. Troubleshoot a problem 112 Horizontal white lines Notes: • Before solving the problem, print the Print Quality Test Pages. The problem is solved. Navigate to step 2. Go to Settings > Paper > Tray Configuration > Paper Size/Type. 2 Print the document. Press to Settings > Troubleshooting > Print...
Users Guide
Page 114
... Yes No Step 1 1 Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Navigate to Settings > Troubleshooting > Print Quality Test Pages. Troubleshoot a problem 114 Vertical white lines Note: Before solving the problem, print the Print Quality...
... Yes No Step 1 1 Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Navigate to Settings > Troubleshooting > Print Quality Test Pages. Troubleshoot a problem 114 Vertical white lines Note: Before solving the problem, print the Print Quality...