Users Guide
Page 13
... function. Follow the instructions of the operator indicated by displaying a pointing finger icon on your device indicating the location the operator wants you do not want the operator to see page 14 "Pause". • While providing support, the operator may save screen shots from the user's device or movies of a series of operations to record the support details. If you will enter confidential information such as an ID or password...
... function. Follow the instructions of the operator indicated by displaying a pointing finger icon on your device indicating the location the operator wants you do not want the operator to see page 14 "Pause". • While providing support, the operator may save screen shots from the user's device or movies of a series of operations to record the support details. If you will enter confidential information such as an ID or password...
Users Guide
Page 24
... changes to configure proxy connections. • If [Auto] is selected, the settings of the proxy host and the proxy port in the Settings dialog box are applied when the next remote support connection starts. 22 Menu Proxy Proxy Host Proxy Port Cancel OK Description Specify how to the Settings dialog box. • If added while a remote support is selected, the settings of the device are used. • If [Manual...
... changes to configure proxy connections. • If [Auto] is selected, the settings of the proxy host and the proxy port in the Settings dialog box are applied when the next remote support connection starts. 22 Menu Proxy Proxy Host Proxy Port Cancel OK Description Specify how to the Settings dialog box. • If added while a remote support is selected, the settings of the device are used. • If [Manual...
User Guide
Page 5
... Original in Web Image Monitor 78 4. Fax Basic Procedure for Each Page Number 69 3. Print Installing the Printer Driver by Using Device Software Manager Installer 81 Installing Device Software Manager from the CD-ROM 81 Installing Device Software Manager from the Downloaded File 84 3 Logging In Using an IC Card...45 Logging In Using a Mobile Device...45 Authenticating Using the User Code...47 Changing the Login Password...47 Placing an Original on the Fax Screen 77 Checking the Result in Communication Result Report 78 Checking the...
... Original in Web Image Monitor 78 4. Fax Basic Procedure for Each Page Number 69 3. Print Installing the Printer Driver by Using Device Software Manager Installer 81 Installing Device Software Manager from the CD-ROM 81 Installing Device Software Manager from the Downloaded File 84 3 Logging In Using an IC Card...45 Logging In Using a Mobile Device...45 Authenticating Using the User Code...47 Changing the Login Password...47 Placing an Original on the Fax Screen 77 Checking the Result in Communication Result Report 78 Checking the...
User Guide
Page 6
...Multiple Pages on a Single Sheet of Paper 111 Specifying the Combine 2 Originals Function (Windows 111 Specifying the Combine 2 Originals Function (macOS 111 Printing on Envelopes...113 Printing on Envelopes Loaded in the Bypass Tray 113 Printing on Envelopes Loaded in Tray 1 115 Printing a Locked Print File Using Quick Print Release 117 Printing from a USB Flash Memory Device or SD Card Directly 118 Printable File Formats...118 Printing from the Downloaded File 92 Installing the Printer Driver Manually...93 If the Machine Cannot Be Found...95 Installing the Printer Driver for Network...
...Multiple Pages on a Single Sheet of Paper 111 Specifying the Combine 2 Originals Function (Windows 111 Specifying the Combine 2 Originals Function (macOS 111 Printing on Envelopes...113 Printing on Envelopes Loaded in the Bypass Tray 113 Printing on Envelopes Loaded in Tray 1 115 Printing a Locked Print File Using Quick Print Release 117 Printing from a USB Flash Memory Device or SD Card Directly 118 Printable File Formats...118 Printing from the Downloaded File 92 Installing the Printer Driver Manually...93 If the Machine Cannot Be Found...95 Installing the Printer Driver for Network...
User Guide
Page 11
... the machine. This report can be lost files. 9 Do not turn off under normal operation. If you are using the fax function on the machine, do not turn the power on , the screen may show that the main power indicator on the control panel has turned on the front of the control panel turns on. • When the power is turned on or off or unplug the power cord for some reason, make...
... the machine. This report can be lost files. 9 Do not turn off under normal operation. If you are using the fax function on the machine, do not turn the power on , the screen may show that the main power indicator on the control panel has turned on the front of the control panel turns on. • When the power is turned on or off or unplug the power cord for some reason, make...
User Guide
Page 13
... ADF cover are opened • When the "Add Toner" message appears • When toner is being replenished • When one of the following screens is minimized. Turning On and Off the Power • In this mode, the display of the control panel turns off and the main power indicator blinks slowly. When you can specify the amount of time or press [Energy Save] ( ), the machine enters Sleep mode. • You can scan documents, send faxes, receive faxes...
... ADF cover are opened • When the "Add Toner" message appears • When toner is being replenished • When one of the following screens is minimized. Turning On and Off the Power • In this mode, the display of the control panel turns off and the main power indicator blinks slowly. When you can specify the amount of time or press [Energy Save] ( ), the machine enters Sleep mode. • You can scan documents, send faxes, receive faxes...
User Guide
Page 30
.... Switch Screens Press to their factory default positions. 28 page 29 "Intuitive Screen Operation Using Fingertips" You can switch between the screens by setting [Home Screen Blank Pages] to display a Help screen. You can see guidance regarding print quality and paper. See "Machine", User Guide (Full Version). 10. When the machine is available in the control panel browser to [ON] to stop scanning or printing. page 10 "Energy Saving Mode" 6. Menu Displayed if a menu is not connected to the Internet, you can change the setting to display Help properly. 4. [Login...
.... Switch Screens Press to their factory default positions. 28 page 29 "Intuitive Screen Operation Using Fingertips" You can switch between the screens by setting [Home Screen Blank Pages] to display a Help screen. You can see guidance regarding print quality and paper. See "Machine", User Guide (Full Version). 10. When the machine is available in the control panel browser to [ON] to stop scanning or printing. page 10 "Energy Saving Mode" 6. Menu Displayed if a menu is not connected to the Internet, you can change the setting to display Help properly. 4. [Login...
User Guide
Page 80
... Auto Print (the factory default setting). Checking the Result in Error Report This report is printed if a fax could not be sent by Memory Transmission when Fax is not set to Web Image Monitor", User Guide (Full Version). 2. See "Logging in to 60 of the latest total results of the transmission that is completed while displaying the transmission results, close the transmission result screen and open it again. • You cannot confirm...
... Auto Print (the factory default setting). Checking the Result in Error Report This report is printed if a fax could not be sent by Memory Transmission when Fax is not set to Web Image Monitor", User Guide (Full Version). 2. See "Logging in to 60 of the latest total results of the transmission that is completed while displaying the transmission results, close the transmission result screen and open it again. • You cannot confirm...
User Guide
Page 83
.... • Manage Printers permission is a support utility for USB Connection (macOS)", User Guide (Full Version). • Follow the instructions of the CDROM. 2. Select a language, and then click [OK]. 81 To install the printer driver on as an Administrators group member. • Device Software Manager supports Windows OS only. Print Installing the Printer Driver by Using Device Software Manager Installer Device Software Manager is required to connect the USB cable. If the installer does not start automatically, double-click [Setup.exe] in the...
.... • Manage Printers permission is a support utility for USB Connection (macOS)", User Guide (Full Version). • Follow the instructions of the CDROM. 2. Select a language, and then click [OK]. 81 To install the printer driver on as an Administrators group member. • Device Software Manager supports Windows OS only. Print Installing the Printer Driver by Using Device Software Manager Installer Device Software Manager is required to connect the USB cable. If the installer does not start automatically, double-click [Setup.exe] in the...
User Guide
Page 86
... not participate in the Quality Improvement Program], and then click [Next]. 4. Double-click the downloaded file. 2. The process of Install Online is complete. When the installation is created on the desktop screen. • You can update the installed printer driver with Device Software Manager. • See "Updating the Driver (Windows)", User Guide (Full Version). • If the [User Account Control] dialog box appears during the driver installation procedure, click [Yes] or [Continue]. •...
... not participate in the Quality Improvement Program], and then click [Next]. 4. Double-click the downloaded file. 2. The process of Install Online is complete. When the installation is created on the desktop screen. • You can update the installed printer driver with Device Software Manager. • See "Updating the Driver (Windows)", User Guide (Full Version). • If the [User Account Control] dialog box appears during the driver installation procedure, click [Yes] or [Continue]. •...
User Guide
Page 91
Enter the IP address of the machine, and then click [Next]. The port name is displayed, select [RICOH Network Printer C model], and then click [Next]. 6. When the [Additional port information required] screen is automatically entered. Printer driver installation starts. 89 You can change the port name. 5. Select the port to use for Network Connection (Windows) To specify the IP address 1. Select [Specify a new port], and then click [Next]. 2. On the [Add Standard TCP/IP Printer Port Wizard] screen, click [Next]. 4. To...
Enter the IP address of the machine, and then click [Next]. The port name is displayed, select [RICOH Network Printer C model], and then click [Next]. 6. When the [Additional port information required] screen is automatically entered. Printer driver installation starts. 89 You can change the port name. 5. Select the port to use for Network Connection (Windows) To specify the IP address 1. Select [Specify a new port], and then click [Next]. 2. On the [Add Standard TCP/IP Printer Port Wizard] screen, click [Next]. 4. To...
User Guide
Page 105
To enter the IP address or register the PPD file, see page 99 "Registering the Machine in the "PostScript:" list on the [Options] tab. 103 To complete the setup, check the name of the PPD file displayed in the dialog box. • Setting procedures using macOS 10.14 are using. • To specify an optional Adobe PostScript when using a PostScript 3 printer driver, select [Adobe PostScript] in [Printers & Scanners] for Network Connection (macOS) 4. The...
To enter the IP address or register the PPD file, see page 99 "Registering the Machine in the "PostScript:" list on the [Options] tab. 103 To complete the setup, check the name of the PPD file displayed in the dialog box. • Setting procedures using macOS 10.14 are using. • To specify an optional Adobe PostScript when using a PostScript 3 printer driver, select [Adobe PostScript] in [Printers & Scanners] for Network Connection (macOS) 4. The...
User Guide
Page 106
..., check whether the document was printed. Open a document to use, and then click [Printer Properties]. For example in Microsoft Word/Excel, click [Print] on the [File] menu, select the device to print on the computer, and display the setting screen of the printer driver from the print menu in the application. If you send a print job via USB 2.0 while the machine is in Windows 1. Printing a Document in Sleep mode, an error message may appear after the print job is selected as the default setting...
..., check whether the document was printed. Open a document to use, and then click [Printer Properties]. For example in Microsoft Word/Excel, click [Print] on the [File] menu, select the device to print on the computer, and display the setting screen of the printer driver from the print menu in the application. If you send a print job via USB 2.0 while the machine is in Windows 1. Printing a Document in Sleep mode, an error message may appear after the print job is selected as the default setting...
User Guide
Page 107
... trays automatically, disable auto tray switching. You can print in universal color by using the [Input/Output] to use particular trays when [Auto Tray Select] is selected automatically according to the settings specified for Printing Documents D0C9DA5643 • Job Type: Select [Normal Print] to use. You can configure some advanced settings using the following settings: • [Image Quality] tab [Barrier-free Color Management:] [On] You can store documents in the Machine", User Guide (Full Version). • Document Size: Select the size of the document to print...
... trays automatically, disable auto tray switching. You can print in universal color by using the [Input/Output] to use particular trays when [Auto Tray Select] is selected automatically according to the settings specified for Printing Documents D0C9DA5643 • Job Type: Select [Normal Print] to use. You can configure some advanced settings using the following settings: • [Image Quality] tab [Barrier-free Color Management:] [On] You can store documents in the Machine", User Guide (Full Version). • Document Size: Select the size of the document to print...
User Guide
Page 218
... the printer driver. The user administrator can change the access permissions in the list. The details of the error may also be printed in the address book. A paper size that cannot be fed on the machine was specified and printing was canceled by the auto job cancel function that was activated. See "List/Test Print", User Guide (Full Version). 216 Specify the authentication information in the printer driver does not have a privilege to use this function. Consult the user administrator. Troubleshooting Message Cause...
... the printer driver. The user administrator can change the access permissions in the list. The details of the error may also be printed in the address book. A paper size that cannot be fed on the machine was specified and printing was canceled by the auto job cancel function that was activated. See "List/Test Print", User Guide (Full Version). 216 Specify the authentication information in the printer driver does not have a privilege to use this function. Consult the user administrator. Troubleshooting Message Cause...
User Guide
Page 229
... Settings] [Compression] tab in an environment where the TCP/IP protocol can be able to the network correctly and in the TWAIN driver. "Insufficient memory. The memory allocated for the scanner function is corrupted. There is displayed when no other applications, then restart scanning." You may be used. Restore Winsock on the machine. "Fatal error has occurred in scanner driver." "Invalid Winsock version. When a Message...
... Settings] [Compression] tab in an environment where the TCP/IP protocol can be able to the network correctly and in the TWAIN driver. "Insufficient memory. The memory allocated for the scanner function is corrupted. There is displayed when no other applications, then restart scanning." You may be used. Restore Winsock on the machine. "Fatal error has occurred in scanner driver." "Invalid Winsock version. When a Message...
User Guide
Page 238
... the server in the authentication settings of the device are supported on the clock at the KDC (key distribution center) and the clock of the LDAP server. Check the status of the login user name under the representative account fails in length or contains a space, ":" or other than [Off]. 8. Enter the correct login user name and password. Troubleshooting Message "Authentication has failed." L0406-202 L0406-203 "Authentication has failed." Check whether...
... the server in the authentication settings of the device are supported on the clock at the KDC (key distribution center) and the clock of the LDAP server. Check the status of the login user name under the representative account fails in length or contains a space, ":" or other than [Off]. 8. Enter the correct login user name and password. Troubleshooting Message "Authentication has failed." L0406-202 L0406-203 "Authentication has failed." Check whether...
User Guide
Page 240
... type specified in [Settings] [System Settings] [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change/Delete LDAP Server], press [Register/Change] and set to check the connection. Open the TCP/IP properties from the network connection properties, select the "Enable NetBIOS Over TCP/IP" check box on KDC and device is registered to [Kerberos Authentication], and then execute [Connection Test]. • If the connection test fails, check whether [Domain Name Configuration] and [DNS Configuration...
... type specified in [Settings] [System Settings] [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change/Delete LDAP Server], press [Register/Change] and set to check the connection. Open the TCP/IP properties from the network connection properties, select the "Enable NetBIOS Over TCP/IP" check box on KDC and device is registered to [Kerberos Authentication], and then execute [Connection Test]. • If the connection test fails, check whether [Domain Name Configuration] and [DNS Configuration...
AirPrint Guide
Page 8
... be counted as black and white depending on the machine are using. • When printing with device management software even if a certificate for SSL/TLS is used in [Sending Settings] under [Scanner Settings] on the application and the operation system. About the scanner function • When scanning is performed with AirPrint, the following settings to print with AirPrint. • Set printer job authentication to [Simple (All)]. • Disable the user authentication function. • Enable the user authentication function...
... be counted as black and white depending on the machine are using. • When printing with device management software even if a certificate for SSL/TLS is used in [Sending Settings] under [Scanner Settings] on the application and the operation system. About the scanner function • When scanning is performed with AirPrint, the following settings to print with AirPrint. • Set printer job authentication to [Simple (All)]. • Disable the user authentication function. • Enable the user authentication function...
Mopria Guide
Page 9
... to print on the type of copies, paper size, one-sided/twosided printing, etc., tap , and then change the output location, tap , and then select a location from an Android device. • The Mopria Print Service cannot accept multiple jobs at the same time. To change the settings. 3. D0C9OA8400 7 The names of menus and operational procedures vary depending on your Android device. 2. Select an output printer. Tap the [Print] icon ( ). 1 2 3 Printing starts. Perform the next operation in step 3). Printing Printing...
... to print on the type of copies, paper size, one-sided/twosided printing, etc., tap , and then change the output location, tap , and then select a location from an Android device. • The Mopria Print Service cannot accept multiple jobs at the same time. To change the settings. 3. D0C9OA8400 7 The names of menus and operational procedures vary depending on your Android device. 2. Select an output printer. Tap the [Print] icon ( ). 1 2 3 Printing starts. Perform the next operation in step 3). Printing Printing...