Ricoh FAX2210L Troubleshooting

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Operating Instructions


Page 2
.... In no event will the company be liable for direct, indirect, incidental or consequential damages as a printer, a scanner and a copier and information for maintaining and troubleshooting the machine.
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Operating Instructions


Page 14
... 7.5 Maintaining the Toner Cartridge 7.6 Redistributing Toner 7.7 Replacing the Toner Cartridge 7.8 Setting the Notify Toner Option 7.9 Cleaning the Drum 7.9 Ignoring the Toner Empty Message 7.10 Chapter 8: TROUBLESHOOTING Clearing Document Jams 8.2 Clearing Paper Jams 8.3 In Tray 1 8.3 In Tray 2 8.4 In the Paper Exit Area 8.5 In the Fuser Area or Around the Toner Cartridge . 8.6 In...
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Operating Instructions


Page 144
This chapter includes: • Clearing Document Jams • Clearing Paper Jams • Clearing LCD Error Messages • Solving Problems 8 TROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error.
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Operating Instructions


Page 145
... . 4 Pull the document gently out of the ADF and skip to step 5. NOTE: To prevent document jams, do not use thick, thin or mixed documents. 8.2 TROUBLESHOOTING
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Operating Instructions


Page 146
... to the table below to the fuser area around the toner cartridge. Clearing Paper Jams When a paper jam occurs, "Paper Jam" appears on the display. TROUBLESHOOTING 8.3
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Operating Instructions


Page 147
The jammed paper automatically exits the machine. If the paper does not exit, continue to step 2. 1 Pull Tray 2 open. 2 Remove the jammed paper by gently pulling it straight out. 3 Insert the paper tray into the machine until it snaps into place. 5 Open and close the front cover to resume printing. 8.4 TROUBLESHOOTING In Tray 2 1 Open and close the front cover to resume printing. 4 Insert the paper tray into the machine until it snaps into place. 4 Open and close the front cover.
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Operating Instructions


Page 148
Skip to step 2. 2 Gently pull the paper out of the front output tray. If the paper does not exit, continue to step 6. The jammed paper automatically exits the machine. If there is any resistance and the paper does not move when you pull it or if you cannot see the paper in the front output tray, continue to step 3. 3 Open the rear cover. 4 Remove the jammed paper by gently pulling it straight out. 5 Close the rear cover. 6 Open and close the front cover. In the Paper Exit Area 1 Open and close the front cover to resume printing. 8 TROUBLESHOOTING 8.5
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Operating Instructions


Page 149
... area is not properly fed into the machine through the manual feeder. Printing automatically resumes. In that case, pull the paper out of the machine. 8.6 TROUBLESHOOTING In the Manual Feeder " " appears on the display when you try to print using the manual feeder and the machine does not detect paper, due...
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Operating Instructions


Page 150
Ensure that the print side of the paper tray. • Do not remove the paper from the tray while your machine is below . - See page 5.3. 8 TROUBLESHOOTING 8.7 Set the page orientation to Landscape in the manual feeder. • If paper jams frequently occur when you load paper. Ensure that the paper is ...
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Operating Instructions


Page 151
... correct the problem, if necessary. Clear the document jam. Just use a one-touch or speed dial number or dial a number manually using the number keypad. 8.8 TROUBLESHOOTING The loaded document has jammed in alphabetical order. Refer to the following table to accept "Yes." Messages and their meanings are listed in the ADF...
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Operating Instructions


Page 152
... line is a problem in . Try again. several redial attempts. Try again after more memory becomes available or split the transmission into more than one operation. TROUBLESHOOTING 8.9 If the problem persists, please contact a service representative. [LSU Error] A problem has occurred in . If the problem persists, please call for the line to clear...
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Operating Instructions


Page 153
... Inside Paper has jammed in the manual feeder or the machine detects non-feeding from the manual feeder. You can temporarily reestablish printing operations. 8.10 TROUBLESHOOTING See page 7.8. [Toner Low] The toner cartridge is pressed during a copy or fax operation. See page 8.3. Suggested solutions Dial the number manually using the number...
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Operating Instructions


Page 154
... correctly. See page 8.3. The paper keeps jamming. • There is too much paper in the paper tray. Use only the transparencies specifically designed for service. TROUBLESHOOTING 8.11 Paper Feeding Problems Condition Suggested solutions Paper is being used. Use only paper that meets the specifications required by the machine. Use only paper...
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Operating Instructions


Page 155
..., the paper source selection is indicating a system error. If the computer has more than one . The machine may Repair the printer software. See page 5.8. 8.12 TROUBLESHOOTING The connection cable between the computer and the machine is not installed. See page 1.24. The paper source selection in your service representative. Check the...
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Operating Instructions


Page 156
... Printer Driver Type 2200 printer icon, choose Properties, click the Details tab, and then choose the Spool Settings button. The wrong printer driver was selected. TROUBLESHOOTING 8.13 Select the spool setting you have blank Check the file to ensure that you want. Contact a service representative. The machine prints, but are using...
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Operating Instructions


Page 157
... indicate that the toner cartridge needs cleaning. See page 5.9 respectively. • A combination of faded or smeared defects may not meet paper specifications; See page 7.5. 8.14 TROUBLESHOOTING Press Menu on the control panel until "USB Mode" appears on the top line of the machine or improper paper loading may experience poor USB...
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Operating Instructions


Page 158
... the toner cartridge has probably been scratched. See "Replacing the Toner Cartridge" on page 9.9. • The transfer roller or paper path may not meet specifications; TROUBLESHOOTING 8.15 See "Paper Specifications" on page 7.8.
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Operating Instructions


Page 159
... print resolution through your software application or the printer properties. • If characters are not too tight or too loose against the paper stack. 8.16 TROUBLESHOOTING If the defects occur on seams can cause problems. • If background scatter covers the entire surface area of the page at even intervals: •...
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Operating Instructions


Page 160
... loaded properly. • Check the paper type and quality. Remove the cartridge and reinsert. • The toner cartridge may not be defective and need replacing. TROUBLESHOOTING 8.17 See "Paper Specifications" on page 7.8. 8 • If the problem persists, the machine may require repair. See "Replacing the Toner Cartridge" on page 9.9. • Turn...
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Operating Instructions


Page 161
... printing on the wrong surface on the paper. Contact a service representative. See "Replacing the Toner Cartridge" on page 9.9. Due to the rear output slot. 8.18 TROUBLESHOOTING

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  • Operating Instructions
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