Security Target
Page 87
... from a Web browser, and the fixed auto log out time (30 minutes by the administrator with the verification information to forcibly logout after the power is a trusted IT product, for the audit log using the system clock of the FCU. Page 86 of 87 FPT_STM.1 (Reliable time stamps)...for the operations via a Web browser of client computer, and the operations of printing, fax transmission, and fax data storage from client Copyright (c) 2011 RICOH COMPANY, LTD. FPT_TST.1 (TSF testing) The TOE runs a suite of self tests during the initial start-up after the user logs in the guidance ...
... from a Web browser, and the fixed auto log out time (30 minutes by the administrator with the verification information to forcibly logout after the power is a trusted IT product, for the audit log using the system clock of the FCU. Page 86 of 87 FPT_STM.1 (Reliable time stamps)...for the operations via a Web browser of client computer, and the operations of printing, fax transmission, and fax data storage from client Copyright (c) 2011 RICOH COMPANY, LTD. FPT_TST.1 (TSF testing) The TOE runs a suite of self tests during the initial start-up after the user logs in the guidance ...
Operating Instructions
Page 4
... Cannot Send or Receive Fax Messages As Wanted 60 When Memory Is Full...66 If an Error Report Is Printed...67 Turning Off the Main Power / In the Event of Major Items...9 Notes...10 Laws and Regulations...11 Legal Prohibition...11 1. Troubleshooting When Using the Copy/Document Server Function Messages Displayed... Not Operate As Wanted Indicators...13 Panel Tone...14 Checking Machine Status and Settings...15 When an Indicator to Read This Manual...9 Symbols...9 Names of Power Failure 68 When an Error Occurs Using Internet Fax...69 2
... Cannot Send or Receive Fax Messages As Wanted 60 When Memory Is Full...66 If an Error Report Is Printed...67 Turning Off the Main Power / In the Event of Major Items...9 Notes...10 Laws and Regulations...11 Legal Prohibition...11 1. Troubleshooting When Using the Copy/Document Server Function Messages Displayed... Not Operate As Wanted Indicators...13 Panel Tone...14 Checking Machine Status and Settings...15 When an Indicator to Read This Manual...9 Symbols...9 Names of Power Failure 68 When an Error Occurs Using Internet Fax...69 2
Operating Instructions
Page 22
...Solution Although the copier screen Functions other than the copier function are not yet turned on and the User Tools screen is off . power switch, it cannot be switched to cancel Energy Saver mode. The operation switch indicator continues blinking and does not turn off . The... a little longer. Functions appear in Energy Saver mode. Wait a little longer. The display is turned Turn on the main power switch. 20 Turn on the operation switch. 1. Functions other messages appear, follow the instructions displayed. off. Nothing happens when the The main...
...Solution Although the copier screen Functions other than the copier function are not yet turned on and the User Tools screen is off . power switch, it cannot be switched to cancel Energy Saver mode. The operation switch indicator continues blinking and does not turn off . The... a little longer. Functions appear in Energy Saver mode. Wait a little longer. The display is turned Turn on the main power switch. 20 Turn on the operation switch. 1. Functions other messages appear, follow the instructions displayed. off. Nothing happens when the The main...
Operating Instructions
Page 23
... entered login user name or login password is full. Delete unnecessary files by pressing [Delete File]. • Press [No] if you turn off the main power switch while the message is warming up to store scanned file?" Enter your service representative. The machine cannot perform Contact the administrator. Do not turn...
... entered login user name or login password is full. Delete unnecessary files by pressing [Delete File]. • Press [No] if you turn off the main power switch while the message is warming up to store scanned file?" Enter your service representative. The machine cannot perform Contact the administrator. Do not turn...
Operating Instructions
Page 31
... using image mode." Are you sure you can change the maximum copy n." The destination list is being updated from [Max. Do not switch off the power while this message is over the staple capacity. "Rotate Sort is Copy and Document Server Reference selected. . See "Sort", Rotate Sort is not available is...
... using image mode." Are you sure you can change the maximum copy n." The destination list is being updated from [Max. Do not switch off the power while this message is over the staple capacity. "Rotate Sort is Copy and Document Server Reference selected. . See "Sort", Rotate Sort is not available is...
Operating Instructions
Page 32
.... For details about the privileges to the submachine. "Cannot print from the submachine. The sub-machine's User Tools Press the [User Tools/Counter] key to power failure machine. close the User Tools menu. The sub-machine has Continue copying using the main stopped due to menu is open , follow the instructions...
.... For details about the privileges to the submachine. "Cannot print from the submachine. The sub-machine's User Tools Press the [User Tools/Counter] key to power failure machine. close the User Tools menu. The sub-machine has Continue copying using the main stopped due to menu is open , follow the instructions...
Operating Instructions
Page 45
... the instructions displayed. [Connect Copy] appears faded. been set. Turn on the displayed. Press the [Interrupt] key on the sub-machine's main power power is not displayed. The [Connect Copy Key Display] setting is not displayed. machines is damaged. [Connect Copy] is off. Select [Display] for... off, or the operation or operation switch, and then press switch has been pressed. [Connect Copy]. 43 The sub-machine's main power is canceled. with Connect Copy have settings. If Connect Copy Is Canceled This section describes causes and remedies when Connect Copy is off....
... the instructions displayed. [Connect Copy] appears faded. been set. Turn on the displayed. Press the [Interrupt] key on the sub-machine's main power power is not displayed. The [Connect Copy Key Display] setting is not displayed. machines is damaged. [Connect Copy] is off. Select [Display] for... off, or the operation or operation switch, and then press switch has been pressed. [Connect Copy]. 43 The sub-machine's main power is canceled. with Connect Copy have settings. If Connect Copy Is Canceled This section describes causes and remedies when Connect Copy is off....
Operating Instructions
Page 46
...] key on the main machine's operation switch, and then press [Connect Copy]. Press the [Clear/Stop] key on the submachine's main power, press Connect Copy, and then make your settings again. Turn on the main machine, and then press [Stop]. 44 The Weekly Timer ... Copying is off. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The machine cancels Connect Copy. 2 The sub-machine's main power is in progress. For details about Weekly Timer: Monday - the main machine has broken down. Sunday, see "System Settings", Network and System ...
...] key on the main machine's operation switch, and then press [Connect Copy]. Press the [Clear/Stop] key on the submachine's main power, press Connect Copy, and then make your settings again. Turn on the main machine, and then press [Stop]. 44 The Weekly Timer ... Copying is off. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The machine cancels Connect Copy. 2 The sub-machine's main power is in progress. For details about Weekly Timer: Monday - the main machine has broken down. Sunday, see "System Settings", Network and System ...
Operating Instructions
Page 60
... delete this function." Be sure to delete. Contact the administrator if you do not have permission to use this document. Do not switch off the power while this message is almost blank. "The selected file(s) contained file(s) without access privileges. selected function. 58 originals correctly. destinations, either of which you want...
... delete this function." Be sure to delete. Contact the administrator if you do not have permission to use this document. Do not switch off the power while this message is almost blank. "The selected file(s) contained file(s) without access privileges. selected function. 58 originals correctly. destinations, either of which you want...
Operating Instructions
Page 67
.... • Use paper that appear in memory are entered a certain number of times. If fax documents stored for this reason, a Power Failure Report is automatically printed when the machine is turned off, all fax documents stored in the Personal box or Information box, or transmit... / print out stored documents. When a correct password is smudged. For details about one hour passes after power to resend the documents. Others Problem Cause Solution All fax documents stored in areas that are caused by a security function if incorrect ...
.... • Use paper that appear in memory are entered a certain number of times. If fax documents stored for this reason, a Power Failure Report is automatically printed when the machine is turned off, all fax documents stored in the Personal box or Information box, or transmit... / print out stored documents. When a correct password is smudged. For details about one hour passes after power to resend the documents. Others Problem Cause Solution All fax documents stored in areas that are caused by a security function if incorrect ...
Operating Instructions
Page 70
... disk and memory may be damaged and failure could result. • Turn off , the contents of the Fax memory are lost files. However, if power is shown on , the hard disk and memory may be lost for Memory Transmission was lost , ask the sender to guard against future data loss.... This report can be sufficiently recharged to resend it . If a file was lost , resend it . 68 If a memory stored for about 24 hours after a power failure, the internal battery needs to be used to identify lost . 3. Lost items will not be damaged and failure could result. • Make sure 100...
... disk and memory may be damaged and failure could result. • Turn off , the contents of the Fax memory are lost files. However, if power is shown on , the hard disk and memory may be lost for Memory Transmission was lost , ask the sender to guard against future data loss.... This report can be sufficiently recharged to resend it . If a file was lost , resend it . 68 If a memory stored for about 24 hours after a power failure, the internal battery needs to be used to identify lost . 3. Lost items will not be damaged and failure could result. • Make sure 100...
Operating Instructions
Page 76
... by them. has identified the machine as then, under [Universal Serial Bus an unsupported device. 4. Disconnect the USB cable, and then turn off the main power switch. Turn the machine on again. Take care not to USB connections. controllers], remove any conflicting devices. The USB cable is not automatically recognized.
... by them. has identified the machine as then, under [Universal Serial Bus an unsupported device. 4. Disconnect the USB cable, and then turn off the main power switch. Turn the machine on again. Take care not to USB connections. controllers], remove any conflicting devices. The USB cable is not automatically recognized.
Operating Instructions
Page 78
...Cannot connect with the wireless card. "Hardware Problem: HDD" An error has occurred in the I/F" parallel interface board. Turn the main power switch off, and back on again. If the message appears again, contact your service representative. The entered login user name Ask the... LAN interface unit is not login user name and login password. 4 correct. Turn the main power switch off , and back on . The machine cannot perform Contact the administrator. 4. Turn the main power switch off , then check the card." • The wireless LAN interface unit was not inserted...
...Cannot connect with the wireless card. "Hardware Problem: HDD" An error has occurred in the I/F" parallel interface board. Turn the main power switch off, and back on again. If the message appears again, contact your service representative. The entered login user name Ask the... LAN interface unit is not login user name and login password. 4 correct. Turn the main power switch off , and back on . The machine cannot perform Contact the administrator. 4. Turn the main power switch off , then check the card." • The wireless LAN interface unit was not inserted...
Operating Instructions
Page 79
...settings are mismatched. For details about how to change the paper size, see "Changing the Paper Size", About This Machine . Turn the main power switch off the machine, and check the 4 LAN or Bluetooth card is possible, but an error was detected. call your service representative. An... Board" "Hardware Problem: Wireless Card" Access to change the paper size, see "Changing the Paper Size", About This Machine . Turn the main power switch off the machine, and check the wireless board is placed at n) The printer driver settings are incorrect or the tray does not contain paper...
...settings are mismatched. For details about how to change the paper size, see "Changing the Paper Size", About This Machine . Turn the main power switch off the machine, and check the 4 LAN or Bluetooth card is possible, but an error was detected. call your service representative. An... Board" "Hardware Problem: Wireless Card" Access to change the paper size, see "Changing the Paper Size", About This Machine . Turn the main power switch off the machine, and check the wireless board is placed at n) The printer driver settings are incorrect or the tray does not contain paper...
Operating Instructions
Page 80
... before you are not authorized to do so. other The tray selected for the required function. Specified updated from the network not switch off the power while this message is not providing paper for for slip sheets. "You do not have tried to delete files without access privileges. Please wait. Depending...
... before you are not authorized to do so. other The tray selected for the required function. Specified updated from the network not switch off the power while this message is not providing paper for for slip sheets. "You do not have tried to delete files without access privileges. Please wait. Depending...
Operating Instructions
Page 82
... Error." "Document Server is functioning correctly. If the message appears again, contact your service representative. "Data storage error." Duplex printing was canceled. Turn the main power switch off and then back on again. Contact your sales or service representative. server function. Troubleshooting When Using the Printer Function Message Cause Solution "Collate...
... Error." "Document Server is functioning correctly. If the message appears again, contact your service representative. "Data storage error." Duplex printing was canceled. Turn the main power switch off and then back on again. Contact your sales or service representative. server function. Troubleshooting When Using the Printer Function Message Cause Solution "Collate...
Operating Instructions
Page 83
... max. "Exceeded max. Reduce the number of Document Server. Specify fewer sheets for temporary / Locked Print, Hold Print or machine. 4 stored jobs." Turn the main power switch off, and back on again. "Exceeded max. Cannot store." The maximum file capacity of Delete some of the document server was document server. Stored...
... max. "Exceeded max. Reduce the number of Document Server. Specify fewer sheets for temporary / Locked Print, Hold Print or machine. 4 stored jobs." Turn the main power switch off, and back on again. "Exceeded max. Cannot store." The maximum file capacity of Delete some of the document server was document server. Stored...
Operating Instructions
Page 85
... on again. Authentication has failed." "No response from the server. "Output tray has been changed because the paper size of the server. Turn the main power switch off, and back on the [Resolution]. Messages Displayed When Using the Printer Function Message Cause Solution "Insufficient Memory" A memory allocation error occurred. PostScript 3 On...
... on again. Authentication has failed." "No response from the server. "Output tray has been changed because the paper size of the server. Turn the main power switch off, and back on the [Resolution]. Messages Displayed When Using the Printer Function Message Cause Solution "Insufficient Memory" A memory allocation error occurred. PostScript 3 On...
Operating Instructions
Page 88
BQN035S An error log list appears. 3. The error is stored separately until the number of errors reaches 30. • If the main power switch is turned off, the log is not deleted. Troubleshooting When Using the Printer Function • The most recent 50 errors are 50 errors already ...
BQN035S An error log list appears. 3. The error is stored separately until the number of errors reaches 30. • If the main power switch is turned off, the log is not deleted. Troubleshooting When Using the Printer Function • The most recent 50 errors are 50 errors already ...
Operating Instructions
Page 89
... what to do if printing does not start even after the machine was switched on. Printing does not start . status on the main power switch. In [System Settings], under [Interface Settings], select [Wireless LAN], and then press [Wireless LAN Signal] to the Interfaces", Network... and System Settings Guide . If signal quality is using wireless LAN in the infrastructure mode.) 87 Cause Solution The power is not connected correctly. See "Connecting to check signal status. Printing does not start . "Offline". The cause is set to the...
... what to do if printing does not start even after the machine was switched on. Printing does not start . status on the main power switch. In [System Settings], under [Interface Settings], select [Wireless LAN], and then press [Wireless LAN Signal] to the Interfaces", Network... and System Settings Guide . If signal quality is using wireless LAN in the infrastructure mode.) 87 Cause Solution The power is not connected correctly. See "Connecting to check signal status. Printing does not start . "Offline". The cause is set to the...