User Guide
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Plantronics Savi User Guide Refer to the CD for important product safety information prior to the separate safety instructions for Animated Set Up instructions. Welcome Congratulations on purchasing your Savi Office WO100 (WO1 Base and WH100/WH110 Headset) Wireless Headset System. Please refer to installation or use of the product. . This guide contains instructions for setting up and using your new Plantronics product.
Plantronics Savi User Guide Refer to the CD for important product safety information prior to the separate safety instructions for Animated Set Up instructions. Welcome Congratulations on purchasing your Savi Office WO100 (WO1 Base and WH100/WH110 Headset) Wireless Headset System. Please refer to installation or use of the product. . This guide contains instructions for setting up and using your new Plantronics product.
User Guide
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... Base to Desk Phone 7 2.3 Connecting Power Supply to Base 7 2.4 Positioning Base 7 3 Headset Set Up 8 3.1 Fitting Headset 8 3.2 Docking and Charging the Headset 8 4 Configure and Test Call 9 4.1 Checking Configuration 9 4.2 Making a Test Call with ...Headset 13 Placing, Answering and Ending Calls with Desk Phone 13 Placing, Answering and Ending Calls with PC 12 7........ Headset and Base 21 Help for Base Settings 22 PC Panel Screen 24 Advanced Settings 24 Security Screen 24 Support Screen 25 Updates 25 9 Troubleshooting and Common Questions............26 Plantronics...
... Base to Desk Phone 7 2.3 Connecting Power Supply to Base 7 2.4 Positioning Base 7 3 Headset Set Up 8 3.1 Fitting Headset 8 3.2 Docking and Charging the Headset 8 4 Configure and Test Call 9 4.1 Checking Configuration 9 4.2 Making a Test Call with ...Headset 13 Placing, Answering and Ending Calls with Desk Phone 13 Placing, Answering and Ending Calls with PC 12 7........ Headset and Base 21 Help for Base Settings 22 PC Panel Screen 24 Advanced Settings 24 Security Screen 24 Support Screen 25 Updates 25 9 Troubleshooting and Common Questions............26 Plantronics...
User Guide
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1.2 Savi WH100/WH110 Headset Headset with Pre-Installed Earloop and Ear Tab Headband Foam Ear Cushions Extra Ear Tab Charge Cradle Savi WH100/WH110 Headset Features Earloop Ear Tab Indicator Light Call Control Button (also controls volume, mute and switching functions) Microphone Plantronics Savi User Guide 5
1.2 Savi WH100/WH110 Headset Headset with Pre-Installed Earloop and Ear Tab Headband Foam Ear Cushions Extra Ear Tab Charge Cradle Savi WH100/WH110 Headset Features Earloop Ear Tab Indicator Light Call Control Button (also controls volume, mute and switching functions) Microphone Plantronics Savi User Guide 5
User Guide
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... HL10 lifter. Plantronics Savi User Guide 7 The minimum recommended separation between your desk phone and the base is 12 inches. Push firmly on the cradle until the cradle snaps in headset port, you should only use the headset port if you must press both the headset button on your...on the desk phone. 4 Connect the handset coil cord to the base. 2 Base Set Up 2.1 Attaching Charge Cradle to Base 1 Connect the headset charge cradle to the telephone interface cable junction box. 5 Place the handset back on the telephone cradle. 2.4 Positioning Base The minimum recommended separation ...
... HL10 lifter. Plantronics Savi User Guide 7 The minimum recommended separation between your desk phone and the base is 12 inches. Push firmly on the cradle until the cradle snaps in headset port, you should only use the headset port if you must press both the headset button on your...on the desk phone. 4 Connect the handset coil cord to the base. 2 Base Set Up 2.1 Attaching Charge Cradle to Base 1 Connect the headset charge cradle to the telephone interface cable junction box. 5 Place the handset back on the telephone cradle. 2.4 Positioning Base The minimum recommended separation ...
User Guide
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... solid green. A full charge takes 3 hours. Ear Tab Earloop Headset Headband 6 The ear tab has been designed to the first use 3 hours Full charge Charging Indicator Light Plantronics Savi User Guide 8 NOTE The headset or earloop can be damaged if they are aligned with a pre-...installed earloop and ear tab. The charging indicator light on the headset to fit. 4 For either wearing option rotate the headset until the microphone is also ...
... solid green. A full charge takes 3 hours. Ear Tab Earloop Headset Headband 6 The ear tab has been designed to the first use 3 hours Full charge Charging Indicator Light Plantronics Savi User Guide 8 NOTE The headset or earloop can be damaged if they are aligned with a pre-...installed earloop and ear tab. The charging indicator light on the headset to fit. 4 For either wearing option rotate the headset until the microphone is also ...
User Guide
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... with Desk Phone. 6 If the dial tone is too loud or too soft, adjust the headset volume by pushing the call control button on headsets and hearing visit: www.plantronics.com/healthandsafety. Desk Phone Speaking Volume Configuration Switch Desk Phone Listening Volume NOTE For most phones, ...listen at high volumes for your safety, do not use headset at moderate levels. Plantronics Savi User Guide 9 A setting that is too high can cause hearing loss. With your headset on, press the call control button on the headset. 3 Remove the handset from desk phone cradle. 5 Listen...
... with Desk Phone. 6 If the dial tone is too loud or too soft, adjust the headset volume by pushing the call control button on headsets and hearing visit: www.plantronics.com/healthandsafety. Desk Phone Speaking Volume Configuration Switch Desk Phone Listening Volume NOTE For most phones, ...listen at high volumes for your safety, do not use headset at moderate levels. Plantronics Savi User Guide 9 A setting that is too high can cause hearing loss. With your headset on, press the call control button on the headset. 3 Remove the handset from desk phone cradle. 5 Listen...
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Handset Lifter Power Cord 1 Firmly press the handset lifter power cord into the handset lifter jack. 2 While wearing your headset to adhere. 5 Lifter Set Up (Optional) 5.1 Installing Lifter 7 Gently place the lifter on your headset, slide the handset lifter arm under the handset until the lifter base touches the side of the lifter... hear a dial tone, raise the lifter height switch to the next highest position. 4 Press the call control button on the desk phone in steps 6 though 8. Plantronics Savi User Guide 10
Handset Lifter Power Cord 1 Firmly press the handset lifter power cord into the handset lifter jack. 2 While wearing your headset to adhere. 5 Lifter Set Up (Optional) 5.1 Installing Lifter 7 Gently place the lifter on your headset, slide the handset lifter arm under the handset until the lifter base touches the side of the lifter... hear a dial tone, raise the lifter height switch to the next highest position. 4 Press the call control button on the desk phone in steps 6 though 8. Plantronics Savi User Guide 10
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... the USB cable to the USB port on the back of the base. 2 Connect the other end of the USB cable to decrease the volume. Plantronics Savi User Guide 6 To end the test call, press the call control button up to increase the volume and pushing down to the USB port... "Sounds and Audio Devices" option in the lower right portion of the CD labeled "PerSono Suite Software". 3 Follow installation instructions shown on screen. 2 With your headset on, press the PC talk button on the base. 3 Dial the number using your transmit volume For Windows Vista® Systems- You will see...
... the USB cable to the USB port on the back of the base. 2 Connect the other end of the USB cable to decrease the volume. Plantronics Savi User Guide 6 To end the test call, press the call control button up to increase the volume and pushing down to the USB port... "Sounds and Audio Devices" option in the lower right portion of the CD labeled "PerSono Suite Software". 3 Follow installation instructions shown on screen. 2 With your headset on, press the PC talk button on the base. 3 Dial the number using your transmit volume For Windows Vista® Systems- You will see...
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... PerSono Suite software. Dial number To answer a call control button on headset or short press base desk phone talk button 2. Plantronics Savi User Guide 13 Powering Up Headset If the headset battery is charged the headset is highly recommended that have an on headset or short press base desk phone talk button 2. Remove handset from cradle...
... PerSono Suite software. Dial number To answer a call control button on headset or short press base desk phone talk button 2. Plantronics Savi User Guide 13 Powering Up Headset If the headset battery is charged the headset is highly recommended that have an on headset or short press base desk phone talk button 2. Remove handset from cradle...
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...from the supported softphone application*** 1. Switching Between Desk Phone and PC Audio You can mix desk phone and PC audio the following ways: Headset Base PerSono Suite Software* Press the volume up button (at least 1½ seconds) until the base talk button indicator light of supported ...* Simultaneously hold the desk phone and PC talk buttons down (at least 1½ seconds) until both indicator lights become solid green. Plantronics Savi User Guide 14 Answer call using softphone application *Assumes use of the desired device becomes solid green. Hang up the PC radio ...
...from the supported softphone application*** 1. Switching Between Desk Phone and PC Audio You can mix desk phone and PC audio the following ways: Headset Base PerSono Suite Software* Press the volume up button (at least 1½ seconds) until the base talk button indicator light of supported ...* Simultaneously hold the desk phone and PC talk buttons down (at least 1½ seconds) until both indicator lights become solid green. Plantronics Savi User Guide 14 Answer call using softphone application *Assumes use of the desired device becomes solid green. Hang up the PC radio ...
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... base. In either case, the system must be brought up to three additional headsets to the master headset. 1 2 3 Plantronics Savi User Guide 15 Note If the subscription process times out after two minutes or if the subscription process fails, the subscription light ...will become solid red for four seconds and then return to the base you need to subscribe a new master headset to its previous state...
... base. In either case, the system must be brought up to three additional headsets to the master headset. 1 2 3 Plantronics Savi User Guide 15 Note If the subscription process times out after two minutes or if the subscription process fails, the subscription light ...will become solid red for four seconds and then return to the base you need to subscribe a new master headset to its previous state...
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... Desk Phone and PC Talk Buttons Indicator Lights No active audio link Off Incoming call control button for three seconds. Plantronics Savi User Guide 16 You can put the headset in moderate to several seconds especially for low range. If you press the subscription button again for three seconds, the... buttons will flash red for wideband audio and/or when in sleep mode by pressing the call Flashes green Active audio link Solid green Master headset muted Solid red Call on the base. This could take up a link from searching for an audio link. If you can change your...
... Desk Phone and PC Talk Buttons Indicator Lights No active audio link Off Incoming call control button for three seconds. Plantronics Savi User Guide 16 You can put the headset in moderate to several seconds especially for low range. If you press the subscription button again for three seconds, the... buttons will flash red for wideband audio and/or when in sleep mode by pressing the call Flashes green Active audio link Solid green Master headset muted Solid red Call on the base. This could take up a link from searching for an audio link. If you can change your...
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.... If you are not on and off by pressing the headset volume down button for 1½ seconds both devices will be mixed. Mute Warning When mute is active. Talk Time The Savi WO100 Office system will hear three high tones. Desk Phone and PC Talk ... tone every 15 seconds indicating the battery is used consistently at least 1½ in-use indicator light seconds) Plantronics Savi User Guide Headset Indicator Light Headset Status Headset charging Headset fully charged Headset in subscription press volume up to make a link. You will hear a single mid tone when you are ...
.... If you are not on and off by pressing the headset volume down button for 1½ seconds both devices will be mixed. Mute Warning When mute is active. Talk Time The Savi WO100 Office system will hear three high tones. Desk Phone and PC Talk ... tone every 15 seconds indicating the battery is used consistently at least 1½ in-use indicator light seconds) Plantronics Savi User Guide Headset Indicator Light Headset Status Headset charging Headset fully charged Headset in subscription press volume up to make a link. You will hear a single mid tone when you are ...
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... the clickable interactive screen where you can only be initiated or ended via a clickable interactive Audio Control Screen. • Customize your headset and base settings to your personal preferences • Automatically manage your Savi Office system: • Answer/end calls from Desk phone are muted...will turn it back to green and unmute the headset. • When you click a green headset icon it will turn red and the headset transmit will turn it will be muted. Plantronics Savi User Guide 18 Clicking the red headset icon will turn red and start to product support...
... the clickable interactive screen where you can only be initiated or ended via a clickable interactive Audio Control Screen. • Customize your headset and base settings to your personal preferences • Automatically manage your Savi Office system: • Answer/end calls from Desk phone are muted...will turn it back to green and unmute the headset. • When you click a green headset icon it will turn red and the headset transmit will turn it will be muted. Plantronics Savi User Guide 18 Clicking the red headset icon will turn red and start to product support...
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... put your active desk phone call on hold and your multimedia will replace the PC icon. Please refer to Conferencing In Up to Three Additional Headsets on page 15 for all your calls have ended. Active multimedia, desk phone idle 3 Launch your media player on your multimedia automatically when a call comes... multimedia through a supported media player on your PC, and there are no calls that are listening to manage your PC and start playing multimedia. Additional headsets can be added for call conferencing. Plantronics Savi User Guide 19
... put your active desk phone call on hold and your multimedia will replace the PC icon. Please refer to Conferencing In Up to Three Additional Headsets on page 15 for all your calls have ended. Active multimedia, desk phone idle 3 Launch your media player on your multimedia automatically when a call comes... multimedia through a supported media player on your PC, and there are no calls that are listening to manage your PC and start playing multimedia. Additional headsets can be added for call conferencing. Plantronics Savi User Guide 19
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plantronics.com/SoftphoneCompatibility PerSono Suite software supports all the softphones on the red flag. You will see a headset icon in PerSono Suite and ensure that Skype is trying to use Skype". You must select "Allow this program to access Skype". You then will ... stating that "PerSonoSuite.exe wants to be a supported softphone in the upper right of the Skype window and click on the list with the publisher "Plantronics, Inc." PerSono Suite.exe 3 The "Manage API Access Control" screen will need to click on the "PerSonoSuite.exe" link to use Skype" and click OK...
plantronics.com/SoftphoneCompatibility PerSono Suite software supports all the softphones on the red flag. You will see a headset icon in PerSono Suite and ensure that Skype is trying to use Skype". You must select "Allow this program to access Skype". You then will ... stating that "PerSonoSuite.exe wants to be a supported softphone in the upper right of the Skype window and click on the list with the publisher "Plantronics, Inc." PerSono Suite.exe 3 The "Manage API Access Control" screen will need to click on the "PerSonoSuite.exe" link to use Skype" and click OK...
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...Standard Ring continuously Settings - NOTE Some parameters may appear as described in the Settings column below. Headset and Base The Settings Screen allows you to customize the base and headset to a particular Plantronics device. desk phone Ring tone - desk phone Ring tone volume - PC Ring tone volume ...- Base Feature General Auto answer Default Line Over-the-Air subscription Range Ring Both Headset and PC Audio Anti-startle Audio...
...Standard Ring continuously Settings - NOTE Some parameters may appear as described in the Settings column below. Headset and Base The Settings Screen allows you to customize the base and headset to a particular Plantronics device. desk phone Ring tone - desk phone Ring tone volume - PC Ring tone volume ...- Base Feature General Auto answer Default Line Over-the-Air subscription Range Ring Both Headset and PC Audio Anti-startle Audio...
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...for the changes to take effect *Assumes use of a softphone that can only subscribe a headset to the base by PerSono Suite software. ** When bringing up to 50 feet of Plantronics Savi headsets. This could take up to 150 feet of systems that is supported by physically docking the... headset into the charge cradle. Wideband audio delivers heightened speech clarity and life-like fidelity. ...
...for the changes to take effect *Assumes use of a softphone that can only subscribe a headset to the base by PerSono Suite software. ** When bringing up to 50 feet of Plantronics Savi headsets. This could take up to 150 feet of systems that is supported by physically docking the... headset into the charge cradle. Wideband audio delivers heightened speech clarity and life-like fidelity. ...
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... to protect your hearing. Audio limiting Audio Limiting provides advanced hearing protection for recommended wearing position on an average acoustic coupling between the headset and ear. Tone Control The system allows you the option to a comfortable level. When Audio-Limiting is Off turned ON, the ...to protect your listening experience with just the right amount of treble and bass from each device. Plantronics Savi User Guide 23 When Anti-startle is set to OFF, the headset caps sound levels at 118 dBA to ON, the system provides additional acoustic shock protection. Help...
... to protect your hearing. Audio limiting Audio Limiting provides advanced hearing protection for recommended wearing position on an average acoustic coupling between the headset and ear. Tone Control The system allows you the option to a comfortable level. When Audio-Limiting is Off turned ON, the ...to protect your listening experience with just the right amount of treble and bass from each device. Plantronics Savi User Guide 23 When Anti-startle is set to OFF, the headset caps sound levels at 118 dBA to ON, the system provides additional acoustic shock protection. Help...