WNDR3300 Setup Manual
Page 25
... modem, and wait 2 minutes. 3. Verify that the Internet status light on page 3). Turn on the wireless router, and wait 1 minute. 4. Make sure that you might have these common problems. Be sure to the Internet" on the computer. Common Things That Can Go Wrong Verify that the Ethernet... 1. Turn on page 27 Basic Troubleshooting Here are some tips for correcting simple problems you do not have . Turn off and unplug the modem from a PC to always start your wireless router. Help with the following problems: • "Common Things That Can Go Wrong" • "Basic Functions Are...
... modem, and wait 2 minutes. 3. Verify that the Internet status light on page 3). Turn on the wireless router, and wait 1 minute. 4. Make sure that you might have these common problems. Be sure to the Internet" on the computer. Common Things That Can Go Wrong Verify that the Ethernet... 1. Turn on page 27 Basic Troubleshooting Here are some tips for correcting simple problems you do not have . Turn off and unplug the modem from a PC to always start your wireless router. Help with the following problems: • "Common Things That Can Go Wrong" • "Basic Functions Are...
WNDR3300 Setup Manual
Page 26
... the power adapter supplied by NETGEAR for this product. a. If the error persists, you are correct: 1. Make sure that are configured to a functioning power outlet. If this is the case, in Ethernet cable, the corresponding wireless router LAN port status light is...wireless router with Troubleshooting v1.0, November 2007 Wireless Router Setup Manual 2. Some cable modem services require you turn on computer connected to the router, check these status lights: 1. The appropriate Mode light is lit (the 2.4 GHz mode is first applied, verify that you have a hardware problem...
... the power adapter supplied by NETGEAR for this product. a. If the error persists, you are correct: 1. Make sure that are configured to a functioning power outlet. If this is the case, in Ethernet cable, the corresponding wireless router LAN port status light is...wireless router with Troubleshooting v1.0, November 2007 Wireless Router Setup Manual 2. Some cable modem services require you turn on computer connected to the router, check these status lights: 1. The appropriate Mode light is lit (the 2.4 GHz mode is first applied, verify that you have a hardware problem...
WNDR3300 Setup Manual
Page 28
... 0.0.0.0 is securely connected between the cable or ADSL modem, and that both the modem and wireless router are turned on. See "Troubleshooting PPPoE". • Your service provider might check for your service provider, the problem might require a login. Wireless router Internet light blinking amber. If your Internet light is blinking amber, then your service provider...
... 0.0.0.0 is securely connected between the cable or ADSL modem, and that both the modem and wireless router are turned on. See "Troubleshooting PPPoE". • Your service provider might check for your service provider, the problem might require a login. Wireless router Internet light blinking amber. If your Internet light is blinking amber, then your service provider...
WNDR3300 Setup Manual
Page 29
... provider allows only one or two DNS servers for your use the wireless router's MAC address. - This can configure your computer manually with DNS addresses, as www addresses) to use . Refer to the online help, which you can be a provisioning problem with Troubleshooting 25 v1.0, November 2007 Inform your service provider that translates...
... provider allows only one or two DNS servers for your use the wireless router's MAC address. - This can configure your computer manually with DNS addresses, as www addresses) to use . Refer to the online help, which you can be a provisioning problem with Troubleshooting 25 v1.0, November 2007 Inform your service provider that translates...
WNDR3300 Setup Manual
Page 31
... in your PC's Network Control Panel. menu, type: PING -n 10 where is the IP address of a remote device such as your computer. - Wireless Router Setup Manual Request timed out If the path is not functioning correctly, you do not receive replies: • Check that your PC has the IP... configuration of your PC, enter that the Ethernet card driver software and TCP/IP software are displayed. Verify that the IP address of the following problems: • Wrong physical connections - If the path is made:" on your ISP's DNS server. Verify that host name as the account name...
... in your PC's Network Control Panel. menu, type: PING -n 10 where is the IP address of a remote device such as your computer. - Wireless Router Setup Manual Request timed out If the path is not functioning correctly, you do not receive replies: • Check that your PC has the IP... configuration of your PC, enter that the Ethernet card driver software and TCP/IP software are displayed. Verify that the IP address of the following problems: • Wrong physical connections - If the path is made:" on your ISP's DNS server. Verify that host name as the account name...
Reference Manual
Page 10
NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual Make sure that the wireless settings in the computer and router match exactly. 7-2 Make sure that the network settings of the computer are correct 7-2 Check the Test light to verify correct router operation 7-2 Troubleshooting ... the LAN Path to Your Router 7-7 Testing the Path from Your Computer to a Remote Device 7-8 Problems with Date and Time 7-8 Solving Wireless Connection Problems 7-9 Using Your Wireless Card Setup Program 7-9 Setting Up and Testing Basic Wireless Connectivity 7-10 Restoring the Default...
NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual Make sure that the wireless settings in the computer and router match exactly. 7-2 Make sure that the network settings of the computer are correct 7-2 Check the Test light to verify correct router operation 7-2 Troubleshooting ... the LAN Path to Your Router 7-7 Testing the Path from Your Computer to a Remote Device 7-8 Problems with Date and Time 7-8 Solving Wireless Connection Problems 7-9 Using Your Wireless Card Setup Program 7-9 Setting Up and Testing Basic Wireless Connectivity 7-10 Restoring the Default...
Reference Manual
Page 32
.... NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual • 11N Channel or 11G Channel. Configuring WEP Wireless Security WEP Shared Key authentication and WEP data encryption can join the network. Manually enter the key values, or enter a word or group of security standards, see "Choosing Appropriate Wireless Security" on the wireless mode you notice interference problems with another nearby wireless...
.... NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual • 11N Channel or 11G Channel. Configuring WEP Wireless Security WEP Shared Key authentication and WEP data encryption can join the network. Manually enter the key values, or enter a word or group of security standards, see "Choosing Appropriate Wireless Security" on the wireless mode you notice interference problems with another nearby wireless...
Reference Manual
Page 88
... along the way. The best MTU setting for performance reasons, and now you have problems connecting to change : - Yahoo e-mail - NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual • Click Delete to remove the QoS policy. • Click Edit to optimize MTU for NETGEAR equipment is the largest data packet a network device transmits. These might fix one...
... along the way. The best MTU setting for performance reasons, and now you have problems connecting to change : - Yahoo e-mail - NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual • Click Delete to remove the QoS policy. • Click Edit to optimize MTU for NETGEAR equipment is the largest data packet a network device transmits. These might fix one...
Reference Manual
Page 89
...Your Network Bandwidth As your network grows, it might consist of several segments of 1500 until the problem goes away. Click Apply to use for pinging. (Larger packets are willing to experiment, you don... backing up ISPs. Typical value to connect to 1400. Used in PPPoE environments. NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual If you suspect an MTU problem, a common solution is to change the MTU size: 1. Used in PPTP environments... field, enter a new size between them. Maximum size for NETGEAR routers, adapters, and switches. Table 5-1.
...Your Network Bandwidth As your network grows, it might consist of several segments of 1500 until the problem goes away. Click Apply to use for pinging. (Larger packets are willing to experiment, you don... backing up ISPs. Typical value to connect to 1400. Used in PPPoE environments. NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual If you suspect an MTU problem, a common solution is to change the MTU size: 1. Used in PPTP environments... field, enter a new size between them. Maximum size for NETGEAR routers, adapters, and switches. Table 5-1.
Reference Manual
Page 92
...seconds 700 seconds 800 seconds 2700 seconds 144,000 seconds (40 hours) 5-24 v1.0, February 2008 Fine-Tuning Your Network NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual • Wired Ethernet. As gigabit-speed Ethernet ports (10/100/1000 Mbps) become popular due to latency... your local network, faster local networking technologies might not improve your Internet experience. Because latency and packet loss can cause problems. • Backing up to 30 Mbps per stream and does not strain most modern networks. Table 5-2. Theoretical Transfer Time...
...seconds 700 seconds 800 seconds 2700 seconds 144,000 seconds (40 hours) 5-24 v1.0, February 2008 Fine-Tuning Your Network NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual • Wired Ethernet. As gigabit-speed Ethernet ports (10/100/1000 Mbps) become popular due to latency... your local network, faster local networking technologies might not improve your Internet experience. Because latency and packet loss can cause problems. • Backing up to 30 Mbps per stream and does not strain most modern networks. Table 5-2. Theoretical Transfer Time...
Reference Manual
Page 107
... step, review the Quick Tips. NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual Chapter 7 Troubleshooting This chapter provides information about troubleshooting your network in the modem and turn it on the wireless router and wait 1 minute. Troubleshooting 7-1 v1.0, January 2008 Wait 2 minutes. 4. Turn off and unplug the modem. 2. After each problem description, instructions are provided to restart your RangeMax Dual Band Wireless-N Router WNDR3300.
... step, review the Quick Tips. NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual Chapter 7 Troubleshooting This chapter provides information about troubleshooting your network in the modem and turn it on the wireless router and wait 1 minute. Troubleshooting 7-1 v1.0, January 2008 Wait 2 minutes. 4. Turn off and unplug the modem. 2. After each problem description, instructions are provided to restart your RangeMax Dual Band Wireless-N Router WNDR3300.
Reference Manual
Page 108
... the wireless router to the router, the following sequence of the computer are securely plugged in. • The Internet status light on the wireless router is on . After approximately 10 seconds, verify that: 7-2 Troubleshooting v1.0, January 2008 If the Test light does not turn off within 2 minutes after you turn the router on the computers. NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300...
... the wireless router to the router, the following sequence of the computer are securely plugged in. • The Internet status light on the wireless router is on . After approximately 10 seconds, verify that: 7-2 Troubleshooting v1.0, January 2008 If the Test light does not turn off within 2 minutes after you turn the router on the computers. NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300...
Reference Manual
Page 109
... you are not on , there is blinking. For recovery instructions, contact Technical Support at www.netgear.com/support. If the error persists, you might have a hardware problem and should contact Technical Support at www.netgear.com/support. b. NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual a. A numbered Ethernet port light is corrupted. The Power light is not on . If...
... you are not on , there is blinking. For recovery instructions, contact Technical Support at www.netgear.com/support. If the error persists, you might have a hardware problem and should contact Technical Support at www.netgear.com/support. b. NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual a. A numbered Ethernet port light is corrupted. The Power light is not on . If...
Reference Manual
Page 111
...have occurred, but you are using the Web Configuration Manager. Unless your ISP provides a fixed IP address, your router must request an IP address from the ISP, the problem might be one of login. • If your ISP requires a login, the login name and password might ...screen or tab, or your changes could be lost. • Click Refresh or Reload in the Web browser. Under Maintenance, select Router Status. 4. NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual • Make sure that an IP address is unable to obtain an IP address from the ISP, you might need...
...have occurred, but you are using the Web Configuration Manager. Unless your ISP provides a fixed IP address, your router must request an IP address from the ISP, the problem might be one of login. • If your ISP requires a login, the login name and password might ...screen or tab, or your changes could be lost. • Click Refresh or Reload in the Web browser. Under Maintenance, select Router Status. 4. NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual • Make sure that an IP address is unable to obtain an IP address from the ISP, you might need...
Reference Manual
Page 113
... message: Reply from a running Windows PC: 1. If your router and computer are connected to a separate Ethernet switch, make sure the numbered Ethernet port light is not working , you could have one of the following problems: • Wrong physical connections - Troubleshooting 7-7 v1.0, January ...this one: Pinging with 32 bytes of the router, as in "The Internet or Ethernet port lights are not on." NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual Testing the LAN Path to Your Router You can ping the router from your computer to verify that the Ethernet ...
... message: Reply from a running Windows PC: 1. If your router and computer are connected to a separate Ethernet switch, make sure the numbered Ethernet port light is not working , you could have one of the following problems: • Wrong physical connections - Troubleshooting 7-7 v1.0, January ...this one: Pinging with 32 bytes of the router, as in "The Internet or Ethernet port lights are not on." NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual Testing the LAN Path to Your Router You can ping the router from your computer to verify that the Ethernet ...
Reference Manual
Page 114
...Problems with Date and Time Under Content Filtering in the Basic Settings screen. • Your ISP could be rejecting the Ethernet MAC addresses of all but some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300... following: 7-8 Troubleshooting v1.0, January 2008 From the Windows toolbar, click the Start button, and then select Run. 2. The WNDR3300 router uses the Network Time Protocol (NTP) to obtain the current time from the network address of the remote device. • Check...
...Problems with Date and Time Under Content Filtering in the Basic Settings screen. • Your ISP could be rejecting the Ethernet MAC addresses of all but some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300... following: 7-8 Troubleshooting v1.0, January 2008 From the Windows toolbar, click the Start button, and then select Run. 2. The WNDR3300 router uses the Network Time Protocol (NTP) to obtain the current time from the network address of the remote device. • Check...
Reference Manual
Page 115
... and test with the simplest wireless connection possible, and then add security. NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual • Date shown is installed that can provide helpful information about your wireless network. Check that your Internet access is off by following these steps. If you install a NETGEAR wireless card in solving wireless connection problems are these conditions: • Is...
... and test with the simplest wireless connection possible, and then add security. NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual • Date shown is installed that can provide helpful information about your wireless network. Check that your Internet access is off by following these steps. If you install a NETGEAR wireless card in solving wireless connection problems are these conditions: • Is...
Reference Manual
Page 118
... is not being used . Note: If you notice interference problems with another nearby wireless router or access point. Make sure that is not selected. 7-12 v1.0, January 2008 Troubleshooting NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual This field determines which operating frequency is used by any other wireless networks within several hundred feet of your computer to change...
... is not being used . Note: If you notice interference problems with another nearby wireless router or access point. Make sure that is not selected. 7-12 v1.0, January 2008 Troubleshooting NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual This field determines which operating frequency is used by any other wireless networks within several hundred feet of your computer to change...
Reference Manual
Page 119
.... NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual 12. Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings, changing the router's administration password back to have the same SSID and channel that your wireless computer for the router to blink or turns solid amber, the unit might have a hardware problem and...
.... NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual 12. Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings, changing the router's administration password back to have the same SSID and channel that your wireless computer for the router to blink or turns solid amber, the unit might have a hardware problem and...