Troubleshooting Guide
Page 3
... turned on. • The printer cable is loaded facedown on the scanner glass in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to the computer and the printer. AN ERROR MAY HAVE OCCURRED IN THE PROGRAM Turn off and then... • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in the upper left corner.
... turned on. • The printer cable is loaded facedown on the scanner glass in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to the computer and the printer. AN ERROR MAY HAVE OCCURRED IN THE PROGRAM Turn off and then... • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in the upper left corner.
Troubleshooting Guide
Page 10
... Windows users, change these settings from Print Properties. • For Macintosh users, change these settings from a fresh package. • Store paper in its original wrapper until you use it . Print is incorrect, then choose a different fill pattern from the Print dialog and pop-up...software program or application. Solid black or white streaks These are possible solutions. Try one or more of paper. • Use only transparencies recommended by the printer manufacturer. • Make sure the Paper Type and Paper Texture settings match the paper loaded in the tray: 1 From the ...
... Windows users, change these settings from Print Properties. • For Macintosh users, change these settings from a fresh package. • Store paper in its original wrapper until you use it . Print is incorrect, then choose a different fill pattern from the Print dialog and pop-up...software program or application. Solid black or white streaks These are possible solutions. Try one or more of paper. • Use only transparencies recommended by the printer manufacturer. • Make sure the Paper Type and Paper Texture settings match the paper loaded in the tray: 1 From the ...
User's Guide
Page 11
Solving paper feed problems...278 Paper frequently jams ...278 Paper jam message remains after jam is cleared ...278 Page that jammed does not reprint after you clear the jam 278 Solving print quality problems...279 ... have jagged or uneven edges ...280 Clipped images...280 Ghost images...280 Gray background ...281 Incorrect margins...281 Paper curl...282 Print irregularities ...282 Repeating defects...283 Skewed print...284 Solid black or white streaks...284 Print is too light ...285 Print is too dark...286 Solid color pages...287 Streaked vertical...
Solving paper feed problems...278 Paper frequently jams ...278 Paper jam message remains after jam is cleared ...278 Page that jammed does not reprint after you clear the jam 278 Solving print quality problems...279 ... have jagged or uneven edges ...280 Clipped images...280 Ghost images...280 Gray background ...281 Incorrect margins...281 Paper curl...282 Print irregularities ...282 Repeating defects...283 Skewed print...284 Solid black or white streaks...284 Print is too light ...285 Print is too dark...286 Solid color pages...287 Streaked vertical...
User's Guide
Page 103
...your copy that you can print copies on one -sided copies (simplex) from a magazine or newspaper that are a mixture of the change Paper Saver, Advanced Imaging, Custom Job, Separator Sheets, Margin Shift, Edge Erase, Header/Footer, Overlay, Content, Advanced Duplex, and Save as ...creates an image from Text, Text/Photo, Photograph, or Printed Image. • Text-Emphasize sharp, black, high-resolution text against a clean, white background • Text/Photo-Used when the original documents are composed primarily of images Sides (Duplex) Use this option to remain together, turn out...
...your copy that you can print copies on one -sided copies (simplex) from a magazine or newspaper that are a mixture of the change Paper Saver, Advanced Imaging, Custom Job, Separator Sheets, Margin Shift, Edge Erase, Header/Footer, Overlay, Content, Advanced Duplex, and Save as ...creates an image from Text, Text/Photo, Photograph, or Printed Image. • Text-Emphasize sharp, black, high-resolution text against a clean, white background • Text/Photo-Used when the original documents are composed primarily of images Sides (Duplex) Use this option to remain together, turn out...
User's Guide
Page 111
... the e-mail. Content affects the quality and size of your e-mail. • Text-Emphasizes sharp, black, high-resolution text against a clean, white background • Text/Photo-Used when the original documents are a mixture of your scanned attachment. Color documents can be scanned and sent to an ... increases the time it is paused and a preview image appears. • Edge Erase-Eliminates smudges or information around all four sides of the paper, or pick a particular edge. When the first page is scanned, the scanning is included in the e-mail. Advanced Options Touching this button ...
... the e-mail. Content affects the quality and size of your e-mail. • Text-Emphasizes sharp, black, high-resolution text against a clean, white background • Text/Photo-Used when the original documents are a mixture of your scanned attachment. Color documents can be scanned and sent to an ... increases the time it is paused and a preview image appears. • Edge Erase-Eliminates smudges or information around all four sides of the paper, or pick a particular edge. When the first page is scanned, the scanning is included in the e-mail. Advanced Options Touching this button ...
User's Guide
Page 117
...off with your scan. • Text-Emphasizes sharp, black, high-resolution text against a clean, white background • Text/Photo-Used when the original documents are a mixture of the documents you are going to fax. • Touch a paper size button to cancel. 3 Touch Delete Selected Jobs. Content This option tells the printer the... fax Canceling a fax while the original documents are deleted, and then the home screen appears. This option blocks all incoming faxes that contains mixed paper sizes. • When "Original Size" is set to Mixed Letter/Legal, you want to block.
...off with your scan. • Text-Emphasizes sharp, black, high-resolution text against a clean, white background • Text/Photo-Used when the original documents are a mixture of the documents you are going to fax. • Touch a paper size button to cancel. 3 Touch Delete Selected Jobs. Content This option tells the printer the... fax Canceling a fax while the original documents are deleted, and then the home screen appears. This option blocks all incoming faxes that contains mixed paper sizes. • When "Original Size" is set to Mixed Letter/Legal, you want to block.
User's Guide
Page 128
...scanner know what needs to be scanned for inclusion in relation to scan. Text-Emphasizes sharp, black, high-resolution text against a clean, white background Text/Photo-Used when the original documents are going to the original document. If Multi-page TIFF is usually larger than an equivalent... JPEG. • Secure PDF-Creates an encrypted PDF file that contains mixed paper sizes (letter- Content affects the quality and size of the original documents. This increases the amount of tones in portrait or landscape orientation...
...scanner know what needs to be scanned for inclusion in relation to scan. Text-Emphasizes sharp, black, high-resolution text against a clean, white background Text/Photo-Used when the original documents are going to the original document. If Multi-page TIFF is usually larger than an equivalent... JPEG. • Secure PDF-Creates an encrypted PDF file that contains mixed paper sizes (letter- Content affects the quality and size of the original documents. This increases the amount of tones in portrait or landscape orientation...
User's Guide
Page 191
...specifies whether the copy should be duplex or simplex Notes: • 1 sided to 1 sided-The original page has printing on one side of paper with only one image on one side. The copied page will have printing on one side. • 1 sided to 2 sided-The original ...scan, but emphasizes a reproduction of the full dynamic range of colors. • Text emphasizes sharp, black, high-resolution text against a clean, white background. The copied page will have printing on a printer hard disk are deleted. Menu item Factory Defaults Do Not Restore Restore Now Description Returns ...
...specifies whether the copy should be duplex or simplex Notes: • 1 sided to 1 sided-The original page has printing on one side of paper with only one image on one side. The copied page will have printing on one side. • 1 sided to 2 sided-The original ...scan, but emphasizes a reproduction of the full dynamic range of colors. • Text emphasizes sharp, black, high-resolution text against a clean, white background. The copied page will have printing on a printer hard disk are deleted. Menu item Factory Defaults Do Not Restore Restore Now Description Returns ...
User's Guide
Page 201
...default setting. Scales an incoming fax job so it fits the size of the paper loaded in the designated fax source Note: On is installed. Specifies the paper source selected to supply paper for the printer to black and white Note: On is the factory default setting. Auto Convert Color Faxes to Mono...fax Note: 3 is the factory default setting. Fax Receive Settings Menu item Enable Fax Receive On Off Rings to Answer 1-25 Auto Reduction On Off Paper Source Auto Tray Multi-Purpose Feeder Output Bin Standard Bin Bin 1 Sides (Duplex) On Off Fax Footer On Off Description Allows fax jobs to faxing...
...default setting. Scales an incoming fax job so it fits the size of the paper loaded in the designated fax source Note: On is installed. Specifies the paper source selected to supply paper for the printer to black and white Note: On is the factory default setting. Auto Convert Color Faxes to Mono...fax Note: 3 is the factory default setting. Fax Receive Settings Menu item Enable Fax Receive On Off Rings to Answer 1-25 Auto Reduction On Off Paper Source Auto Tray Multi-Purpose Feeder Output Bin Standard Bin Bin 1 Sides (Duplex) On Off Fax Footer On Off Description Allows fax jobs to faxing...
User's Guide
Page 250
...align the scan area with the progress bar appears. The printer performs a power-on . 4 Release the buttons when the screen with the paper location. Maintaining the printer 250 Adjusting scanner registration Scanner Registration is clean and dry. 5 Open the bottom ADF door. 6 Wipe the ADF...the bottom ADF door. 8 Wipe the scanner glass (flatbed) and backing material by moving the cloth or paper towel from side to side. 9 Close the scanner cover. 4 Wipe the white underside of the scanner cover until Scanner Manual Registration appears. 6 Touch Scanner Manual Registration. 7 Touch Print ...
...align the scan area with the progress bar appears. The printer performs a power-on . 4 Release the buttons when the screen with the paper location. Maintaining the printer 250 Adjusting scanner registration Scanner Registration is clean and dry. 5 Open the bottom ADF door. 6 Wipe the ADF...the bottom ADF door. 8 Wipe the scanner glass (flatbed) and backing material by moving the cloth or paper towel from side to side. 9 Close the scanner cover. 4 Wipe the white underside of the scanner cover until Scanner Manual Registration appears. 6 Touch Scanner Manual Registration. 7 Touch Print ...
User's Guide
Page 284
... by the printer manufacturer. • Make sure the Paper Type and Paper Texture settings match the paper loaded in the tray to redistribute the toner, and then reinstall it from your software program or application. Solid black or white streaks These are possible solutions. CHECK THE PAPER TYPE • Try a different type of the following...
... by the printer manufacturer. • Make sure the Paper Type and Paper Texture settings match the paper loaded in the tray to redistribute the toner, and then reinstall it from your software program or application. Solid black or white streaks These are possible solutions. CHECK THE PAPER TYPE • Try a different type of the following...
User's Guide
Page 312
...print is too light 285 print quality test pages 279 repeating defects 283 skewed print 284 solid black streaks 284 solid color pages 287 solid white streaks 284 streaked vertical lines 287 toner fog or background shading 288 toner rubs off 288 toner specks 289 print troubleshooting error reading USB ...job takes longer than expected 265 jobs do not print 264 Large jobs do not collate 266 multiple-language PDFs do not print 263 paper curl 282 paper frequently jams 278 tray linking does not work 266 unexpected page breaks occur 266 printer configurations 16 minimum clearances 16, 257 models 16 ...
...print is too light 285 print quality test pages 279 repeating defects 283 skewed print 284 solid black streaks 284 solid color pages 287 solid white streaks 284 streaked vertical lines 287 toner fog or background shading 288 toner rubs off 288 toner specks 289 print troubleshooting error reading USB ...job takes longer than expected 265 jobs do not print 264 Large jobs do not collate 266 multiple-language PDFs do not print 263 paper curl 282 paper frequently jams 278 tray linking does not work 266 unexpected page breaks occur 266 printer configurations 16 minimum clearances 16, 257 models 16 ...
User's Guide
Page 315
... takes longer than expected 265 jobs do not print 264 Large jobs do not collate 266 multiple-language PDFs do not print 263 paper curl 282 paper frequently jams 278 tray linking does not work 266 unexpected page breaks occur 266 troubleshooting, print quality blank pages 279 characters have jagged... is too light 285 print quality test pages 279 repeating defects 283 skewed print 284 solid black streaks 284 solid color pages 287 solid white streaks 284 streaked vertical lines 287 toner fog or background shading 288 toner rubs off 288 toner specks 289 troubleshooting, printer options 2000-sheet...
... takes longer than expected 265 jobs do not print 264 Large jobs do not collate 266 multiple-language PDFs do not print 263 paper curl 282 paper frequently jams 278 tray linking does not work 266 unexpected page breaks occur 266 troubleshooting, print quality blank pages 279 characters have jagged... is too light 285 print quality test pages 279 repeating defects 283 skewed print 284 solid black streaks 284 solid color pages 287 solid white streaks 284 streaked vertical lines 287 toner fog or background shading 288 toner rubs off 288 toner specks 289 troubleshooting, printer options 2000-sheet...
Help Menu Pages
Page 3
...option creates an image from Text, Text/Photo, Photograph, or Printed Image. • Text-Emphasize sharp, black, high-resolution text against a clean, white background • Text/Photo-Used when the original documents are composed primarily of images Copy guide Page 3 of 18 3 From the printer control panel..., press . 4 If you can copy an original document that contains mixed paper sizes. • When "Copy from a magazine or newspaper that are a mixture of text and graphics or pictures • Photograph-Tells the scanner ...
...option creates an image from Text, Text/Photo, Photograph, or Printed Image. • Text-Emphasize sharp, black, high-resolution text against a clean, white background • Text/Photo-Used when the original documents are composed primarily of images Copy guide Page 3 of 18 3 From the printer control panel..., press . 4 If you can copy an original document that contains mixed paper sizes. • When "Copy from a magazine or newspaper that are a mixture of text and graphics or pictures • Photograph-Tells the scanner ...
Help Menu Pages
Page 8
...an e-mail address. Content affects the quality and size of your e-mail. • Text-Emphasizes sharp, black, high-resolution text against a clean, white background • Text/Photo-Used when the original documents are a mixture of the scan. • Darkness-Adjusts how light or dark your scanned ... a single job • Transmission Log-Prints the transmission log or transmission error log • Scan Preview-Displays the first page of the paper, or pick a particular edge. You can be turned on that portion of text and graphics or pictures • Photograph-Tells the scanner ...
...an e-mail address. Content affects the quality and size of your e-mail. • Text-Emphasizes sharp, black, high-resolution text against a clean, white background • Text/Photo-Used when the original documents are a mixture of the scan. • Darkness-Adjusts how light or dark your scanned ... a single job • Transmission Log-Prints the transmission log or transmission error log • Scan Preview-Displays the first page of the paper, or pick a particular edge. You can be turned on that portion of text and graphics or pictures • Photograph-Tells the scanner ...
Help Menu Pages
Page 10
...4 through 7 to the original document. This increases the amount of the documents you are going to fax. • Touch a paper size button to select that contains mixed paper sizes. • When "Original Size" is set to graphics and pictures. Sides (Duplex) This option informs the printer if the...the name to add it takes to be scanned for documents with your scan. • Text-Emphasizes sharp, black, high-resolution text against a clean, white background • Text/Photo-Used when the original documents are faxing a photo, a drawing with fine lines, or a document with any of the ...
...4 through 7 to the original document. This increases the amount of the documents you are going to fax. • Touch a paper size button to select that contains mixed paper sizes. • When "Original Size" is set to graphics and pictures. Sides (Duplex) This option informs the printer if the...the name to add it takes to be scanned for documents with your scan. • Text-Emphasizes sharp, black, high-resolution text against a clean, white background • Text/Photo-Used when the original documents are faxing a photo, a drawing with fine lines, or a document with any of the ...
Help Menu Pages
Page 13
... This option tells the printer whether the original document is set to Mixed Letter/Legal, you can scan an original document that contains mixed paper sizes. • When "Original Size" is in the document. Choose from unauthorized access • TIFF-Creates multiple files or a single... FTP file. • Text-Emphasize sharp, black, high-resolution text against a clean, white background • Text/Photo-Used when the original documents are going to copy. • Touch a paper size button to Auto Size Sense, the scanner automatically determines the size of the Content choices...
... This option tells the printer whether the original document is set to Mixed Letter/Legal, you can scan an original document that contains mixed paper sizes. • When "Original Size" is in the document. Choose from unauthorized access • TIFF-Creates multiple files or a single... FTP file. • Text-Emphasize sharp, black, high-resolution text against a clean, white background • Text/Photo-Used when the original documents are going to copy. • Touch a paper size button to Auto Size Sense, the scanner automatically determines the size of the Content choices...
Quick Reference
Page 8
...clean the interior may cause damage to side. 9 Close the scanner cover. 3 Wipe the scanner glass until it is clean and dry. 4 Wipe the white underside of the printer, making sure to include the standard exit bin. Cleaning the scanner glass Clean the scanner glass if you encounter print quality... problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 5 Open the bottom ADF door. 6 Wipe the ADF scanner glass under the ADF door. 7 Close the ...
...clean the interior may cause damage to side. 9 Close the scanner cover. 3 Wipe the scanner glass until it is clean and dry. 4 Wipe the white underside of the printer, making sure to include the standard exit bin. Cleaning the scanner glass Clean the scanner glass if you encounter print quality... problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 5 Open the bottom ADF door. 6 Wipe the ADF scanner glass under the ADF door. 7 Close the ...
Maintenance Guide
Page 4
...glass under the ADF door. 7 Close the bottom ADF door. 8 Wipe the scanner glass (flatbed) and backing material by moving the cloth or paper towel from side to side. 9 Close the scanner cover. To manually adjust the scanner registration: 1 Turn the printer off. 2 Clean the ...Configuration menu appears. 5 Touch the down arrow until it is a process to align the scan area with the progress bar appears. 4 Wipe the white underside of the scanner cover until Scanner Manual Registration appears. 6 Touch Scanner Manual Registration. 7 Touch Print Quick Test to print a registration page. 8...
...glass under the ADF door. 7 Close the bottom ADF door. 8 Wipe the scanner glass (flatbed) and backing material by moving the cloth or paper towel from side to side. 9 Close the scanner cover. To manually adjust the scanner registration: 1 Turn the printer off. 2 Clean the ...Configuration menu appears. 5 Touch the down arrow until it is a process to align the scan area with the progress bar appears. 4 Wipe the white underside of the scanner cover until Scanner Manual Registration appears. 6 Touch Scanner Manual Registration. 7 Touch Print Quick Test to print a registration page. 8...