Wireless Setup Guide
Page 3
... Windows 13 Installing the printer on a wireless network (Windows 13 Connecting to a wireless network using Macintosh 15 Installing the printer on a wireless network (Macintosh 15 Troubleshooting wireless setup 19 Connecting using a USB cable 30 USB setup and connection...30 Connecting using an Ethernet network 32 Wired setup and connection...32 Networking...
... Windows 13 Installing the printer on a wireless network (Windows 13 Connecting to a wireless network using Macintosh 15 Installing the printer on a wireless network (Macintosh 15 Troubleshooting wireless setup 19 Connecting using a USB cable 30 USB setup and connection...30 Connecting using an Ethernet network 32 Wired setup and connection...32 Networking...
Wireless Setup Guide
Page 19
... SSID is correct. For more information on networking terms and concepts, see the User's Guide on the Software and Documentation CD. Troubleshooting wireless setup 19 Remove any large metal objects between the access point and the printer. Try accessing other wireless networks, and some ...installed on the computer from other electronic devices that : • The printer is turned on and plugged into a working properly. Wireless troubleshooting checklist Before beginning to the Internet over a wireless connection. • The encryption method (AES or TKIP) is the same for the...
... SSID is correct. For more information on networking terms and concepts, see the User's Guide on the Software and Documentation CD. Troubleshooting wireless setup 19 Remove any large metal objects between the access point and the printer. Try accessing other wireless networks, and some ...installed on the computer from other electronic devices that : • The printer is turned on and plugged into a working properly. Wireless troubleshooting checklist Before beginning to the Internet over a wireless connection. • The encryption method (AES or TKIP) is the same for the...
Wireless Setup Guide
Page 20
... by opening your Web browser and accessing any site. • If there are possible solutions. Make sure your access point is generally 100-150 feet. Troubleshooting wireless setup 20 These are other computers or resources on printing a network setup page. If you do not know the IP address of the following...
... by opening your Web browser and accessing any site. • If there are possible solutions. Make sure your access point is generally 100-150 feet. Troubleshooting wireless setup 20 These are other computers or resources on printing a network setup page. If you do not know the IP address of the following...
Wireless Setup Guide
Page 21
... in a safe place for the wireless access point when prompted. 3 Click OK. 4 On the main page, click Wireless or another selection where settings are stored. Troubleshooting wireless setup 21 Using Macintosh with the numbers 10 or 169. Your IP address might also start with a wireless access point 1 Type the IP address...
... in a safe place for the wireless access point when prompted. 3 Click OK. 4 On the main page, click Wireless or another selection where settings are stored. Troubleshooting wireless setup 21 Using Macintosh with the numbers 10 or 169. Your IP address might also start with a wireless access point 1 Type the IP address...
Wireless Setup Guide
Page 22
... 26 hexadecimal characters. Hexadecimal characters are case-sensitive. ASCII characters in a WPA passphrase are letters, numbers, and symbols found on a keyboard. If your wireless network. Troubleshooting wireless setup 22 ASCII characters are case-sensitive. DISCONNECT FROM VPN SESSION When you do not know this information, then see the documentation that came...
... 26 hexadecimal characters. Hexadecimal characters are case-sensitive. ASCII characters in a WPA passphrase are letters, numbers, and symbols found on a keyboard. If your wireless network. Troubleshooting wireless setup 22 ASCII characters are case-sensitive. DISCONNECT FROM VPN SESSION When you do not know this information, then see the documentation that came...
Wireless Setup Guide
Page 23
... list of addresses allowed to connect to the wireless access point. • If you attach the USB cable, then there may be horizontal or vertical. Troubleshooting wireless setup 23 Be aware that the USB cable is attached Check the USB cable If the configuration software does not let you continue configuring...
... list of addresses allowed to connect to the wireless access point. • If you attach the USB cable, then there may be horizontal or vertical. Troubleshooting wireless setup 23 Be aware that the USB cable is attached Check the USB cable If the configuration software does not let you continue configuring...
Wireless Setup Guide
Page 24
... key A valid WEP key must be : • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are case-sensitive. or • Exactly 5 or 13 ASCII characters. Troubleshooting wireless setup 24 WPA pre-shared key A valid WPA pre-shared key must be : • From 8 to the printer. 2 Attach the small, square connector to...
... key A valid WEP key must be : • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are case-sensitive. or • Exactly 5 or 13 ASCII characters. Troubleshooting wireless setup 24 WPA pre-shared key A valid WPA pre-shared key must be : • From 8 to the printer. 2 Attach the small, square connector to...
Wireless Setup Guide
Page 25
... (for the remote network. Sources of that the access point broadcasts on the last screen, but the printer will be configured correctly for remote installations). Troubleshooting wireless setup 25 Note: The Wireless Setup Utility will join the remote network when it is functioning properly: • Attempt to connect to communicate with...
... (for the remote network. Sources of that the access point broadcasts on the last screen, but the printer will be configured correctly for remote installations). Troubleshooting wireless setup 25 Note: The Wireless Setup Utility will join the remote network when it is functioning properly: • Attempt to connect to communicate with...
Wireless Setup Guide
Page 26
... plants, stacks of paper, and crowds of people Note: Place the access point above or in again. • Try a different USB port on the computer. Troubleshooting wireless setup 26
... plants, stacks of paper, and crowds of people Note: Place the access point above or in again. • Try a different USB port on the computer. Troubleshooting wireless setup 26
Wireless Setup Guide
Page 27
...is plugged into a functioning power strip or outlet. Re-enable the firewall, and then continue to print. • If it . Troubleshooting wireless setup 27 DISABLE THIRD-PARTY FIREWALLS • If a non-Microsoft software firewall is selected. Insert the Software and Documentation CD, and...network to confirm that the network is functioning. • Contact the system support person to confirm that it is ready to troubleshoot. • Update any programs associated with the firewall disabled. Wireless Setup Utility stops responding during wireless printer configuration If the Wireless...
...is plugged into a functioning power strip or outlet. Re-enable the firewall, and then continue to print. • If it . Troubleshooting wireless setup 27 DISABLE THIRD-PARTY FIREWALLS • If a non-Microsoft software firewall is selected. Insert the Software and Documentation CD, and...network to confirm that the network is functioning. • Contact the system support person to confirm that it is ready to troubleshoot. • Update any programs associated with the firewall disabled. Wireless Setup Utility stops responding during wireless printer configuration If the Wireless...
Wireless Setup Guide
Page 28
... disable the firewall, and then install the wireless printer on the computer, then try to print, then make sure you have the printer driver installed. Troubleshooting wireless setup 28 Find the network SSID 1 Type the IP address of your wireless access point into the address field of your firewall. • If...
... disable the firewall, and then install the wireless printer on the computer, then try to print, then make sure you have the printer driver installed. Troubleshooting wireless setup 28 Find the network SSID 1 Type the IP address of your wireless access point into the address field of your firewall. • If...
Wireless Setup Guide
Page 29
... passphrase when prompted. Note: Make sure you copy them down the SSID, security type, and the WEP key or WPA passphrase, if they are shown. Troubleshooting wireless setup 29 c Press Enter. • The "Default Gateway" entry is not installed on the computer, then insert the Software and Documentation CD, and follow...
... passphrase when prompted. Note: Make sure you copy them down the SSID, security type, and the WEP key or WPA passphrase, if they are shown. Troubleshooting wireless setup 29 c Press Enter. • The "Default Gateway" entry is not installed on the computer, then insert the Software and Documentation CD, and follow...
Wireless Setup Guide
Page 35
... page 19 S selecting connection type 10 setting up the printer local connection 30 steps setting up printer 5 T troubleshooting wireless network 19 troubleshooting, wireless cannot print over wireless network 20 network printer does not show up in printer selection list during installation (Windows... configuration information 11 does not appear in network list 24 installation, using Macintosh 15 installation, using Windows 13 troubleshooting 19 wireless troubleshooting cannot print over wireless network 20 network printer does not show up in printer selection list during installation (Windows...
... page 19 S selecting connection type 10 setting up the printer local connection 30 steps setting up printer 5 T troubleshooting wireless network 19 troubleshooting, wireless cannot print over wireless network 20 network printer does not show up in printer selection list during installation (Windows... configuration information 11 does not appear in network list 24 installation, using Macintosh 15 installation, using Windows 13 troubleshooting 19 wireless troubleshooting cannot print over wireless network 20 network printer does not show up in printer selection list during installation (Windows...
User's Guide
Page 5
Clearing jams 161 Clearing jams...161 Troubleshooting 176 Solving basic printer problems...176 Printer control panel display is blank or displays only diamonds 176 Understanding printer messages...176 Solving printing problems...186 ...
Clearing jams 161 Clearing jams...161 Troubleshooting 176 Solving basic printer problems...176 Printer control panel display is blank or displays only diamonds 176 Understanding printer messages...176 Solving printing problems...186 ...
User's Guide
Page 9
... make sure it will be delighted to make sure you do , and your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems Find it better. And if you find something we want to help us know. For updates, check our Web site at www....lexmark.com/publications/. Learning about the printer Thank you 're satisfied. To get back on the Lexmark Web site at www.lexmark.com/publications/. We're committed to perform basic tasks. After all, you are you ...
... make sure it will be delighted to make sure you do , and your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems Find it better. And if you find something we want to help us know. For updates, check our Web site at www....lexmark.com/publications/. Learning about the printer Thank you 're satisfied. To get back on the Lexmark Web site at www.lexmark.com/publications/. We're committed to perform basic tasks. After all, you are you ...
User's Guide
Page 176
...the printer back on . Wait for the message to clear. Printer control panel display is turned on . Wait for the message to clear. Troubleshooting 176 This often fixes the problem. Turn the printer off, wait about 10 seconds, and then turn the printer off while this message appears on... . Troubleshooting Solving basic printer problems If there are correct. Once you have checked each of the printer. Defragmenting Flash DO NOT POWER OFF Wait for...
...the printer back on . Wait for the message to clear. Printer control panel display is turned on . Wait for the message to clear. Troubleshooting 176 This often fixes the problem. Turn the printer off, wait about 10 seconds, and then turn the printer off while this message appears on... . Troubleshooting Solving basic printer problems If there are correct. Once you have checked each of the printer. Defragmenting Flash DO NOT POWER OFF Wait for...
User's Guide
Page 177
... entered. Sending and receiving faxes is disabled until fax is complete. Fax Station Number not set up The Fax Station Number has not been entered. Troubleshooting 177 The message displays until all code is received and the processing is configured properly. Fax failed The fax failed to be downloaded while this...
... entered. Sending and receiving faxes is disabled until fax is complete. Fax Station Number not set up The Fax Station Number has not been entered. Troubleshooting 177 The message displays until all code is received and the processing is configured properly. Fax failed The fax failed to be downloaded while this...
User's Guide
Page 178
.... No dial tone The printer does not have a dial tone. Wait for the message to clear. Send a job to print to an analog phone line. Troubleshooting 178 Network indicates that the printer is disabled. Network indicates that an internal print server is installed inside the printer or that the printer is...
.... No dial tone The printer does not have a dial tone. Wait for the message to clear. Send a job to print to an analog phone line. Troubleshooting 178 Network indicates that the printer is disabled. Network indicates that an internal print server is installed inside the printer or that the printer is...
User's Guide
Page 179
... closed. Unsupported USB device, please remove Remove the unrecognized USB device. Toner is low Try one or more of paper from the standard exit bin. Troubleshooting 179 Programming System Code DO NOT POWER OFF Wait for the message to clear. Scanner Jam Access Cover Open Close the bottom ADF door to...
... closed. Unsupported USB device, please remove Remove the unrecognized USB device. Toner is low Try one or more of paper from the standard exit bin. Troubleshooting 179 Programming System Code DO NOT POWER OFF Wait for the message to clear. Scanner Jam Access Cover Open Close the bottom ADF door to...
User's Guide
Page 180
... of the paper in the tray. 35 Insufficient memory to support Resource Save feature The printer lacks sufficient memory to stop the defragment operation and Troubleshooting 180 Some USB flash drives have a built-in printer memory. • Install additional printer memory. Unsupported USB hub, please remove Remove the unrecognized USB hub...
... of the paper in the tray. 35 Insufficient memory to support Resource Save feature The printer lacks sufficient memory to stop the defragment operation and Troubleshooting 180 Some USB flash drives have a built-in printer memory. • Install additional printer memory. Unsupported USB hub, please remove Remove the unrecognized USB hub...