Service Manual
Page 4
..., stacks poorly, or curls 2-33 USB port service check 2-33 Networking service check 2-34 Print quality service checks 2-36 Blank page 2-36 Black page 2-37...service check 2-50 ADF Duplex service check 2-51 Modem / fax card service check 2-52 Fax transmission service check 2-53 Fax reception service check 2-55 Escalating a fax issue to second-level support 2-57 Diagnostic aids 3-1 Menu key combinations 3-1 Diagnostics Menu (Diag Menu 3-2 Diagnostics menu structure 3-2 Available tests 3-2 Registration 3-4 Margins 3-4 Print Quick Test Page 3-5 Print tests 3-5 iv Service Manual
..., stacks poorly, or curls 2-33 USB port service check 2-33 Networking service check 2-34 Print quality service checks 2-36 Blank page 2-36 Black page 2-37...service check 2-50 ADF Duplex service check 2-51 Modem / fax card service check 2-52 Fax transmission service check 2-53 Fax reception service check 2-55 Escalating a fax issue to second-level support 2-57 Diagnostic aids 3-1 Menu key combinations 3-1 Diagnostics Menu (Diag Menu 3-2 Diagnostics menu structure 3-2 Available tests 3-2 Registration 3-4 Margins 3-4 Print Quick Test Page 3-5 Print tests 3-5 iv Service Manual
Service Manual
Page 6
... 3-28 Energy Conserve 3-28 Min Copy Memory 3-29 NumPad Job Assist 3-29 Format Fax Storage 3-29 ADF Edge Erase 3-29 FB Edge Erase 3-30 Scanner Manual Registration 3-30 Disable Scanner 3-31 Font Sharpening 3-32 Reduced Curl 3-32 USB Speed 3-32 Exit Config Menu 3-32 SE Menu 3-33 Print SE Menus 3-33... 4-9 ADF separator pad removal 4-11 ADF separator roll assembly removal 4-12 Controller board removal 4-13 Cover open sensor removal 4-14 Door mount removal 4-15 vi Service Manual
... 3-28 Energy Conserve 3-28 Min Copy Memory 3-29 NumPad Job Assist 3-29 Format Fax Storage 3-29 ADF Edge Erase 3-29 FB Edge Erase 3-30 Scanner Manual Registration 3-30 Disable Scanner 3-31 Font Sharpening 3-32 Reduced Curl 3-32 USB Speed 3-32 Exit Config Menu 3-32 SE Menu 3-33 Print SE Menus 3-33... 4-9 ADF separator pad removal 4-11 ADF separator roll assembly removal 4-12 Controller board removal 4-13 Cover open sensor removal 4-14 Door mount removal 4-15 vi Service Manual
Service Manual
Page 18
...) under "Scanner" on page 4-51. 7013-XXX Preface This manual contains maintenance procedures for individual FRUs. Diagnostic information contains an error indicator table, symptom tables, and service checks used to identify the connector locations and test points on page...Media feed clutch removal" on page 7-5. General information contains a general description of "Media feed clutch removal" on the printer. 6. xviii Service Manual Repair information provides instructions for the ADF separator roll in "Scanner" on page 7-5 and in "Maintenance kits" on page 7-5. Registration ...
...) under "Scanner" on page 4-51. 7013-XXX Preface This manual contains maintenance procedures for individual FRUs. Diagnostic information contains an error indicator table, symptom tables, and service checks used to identify the connector locations and test points on page...Media feed clutch removal" on page 7-5. General information contains a general description of "Media feed clutch removal" on the printer. 6. xviii Service Manual Repair information provides instructions for the ADF separator roll in "Scanner" on page 7-5 and in "Maintenance kits" on page 7-5. Registration ...
Service Manual
Page 22
7013-XXX Overview of the operator panel and menus" on page 2-2. 1-2 Service Manual Copy Scan/Email Content Darkness Text Text/Photo Photo Fax Duplex/2-Sided Copy Copies Scale Options Menu Back Select Stop/Cancel Start Fax Redial/Pause ...
7013-XXX Overview of the operator panel and menus" on page 2-2. 1-2 Service Manual Copy Scan/Email Content Darkness Text Text/Photo Photo Fax Duplex/2-Sided Copy Copies Scale Options Menu Back Select Stop/Cancel Start Fax Redial/Pause ...
Service Manual
Page 24
7013-XXX Print quality settings Item 7013-235 7013-432 7013-436 7013-43W Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw Image enhancement technology (IET) 2 Bits/pel ✔ ✔ ✔ ✔ 4 Bits/pel ✔ ✔ ✔ ✔ Print resolution 300 dpi ✔ ✔ ✔ ✔ ... quality (600 ✔ ✔ ✔ ✔ dpi with 4 bits/pel) • 4800 color quality (600 dpi x x x x with 4 bits/pel) 1200 dpi ✔ ✔ ✔ ✔ 1-4 Service Manual
7013-XXX Print quality settings Item 7013-235 7013-432 7013-436 7013-43W Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw Image enhancement technology (IET) 2 Bits/pel ✔ ✔ ✔ ✔ 4 Bits/pel ✔ ✔ ✔ ✔ Print resolution 300 dpi ✔ ✔ ✔ ✔ ... quality (600 ✔ ✔ ✔ ✔ dpi with 4 bits/pel) • 4800 color quality (600 dpi x x x x with 4 bits/pel) 1200 dpi ✔ ✔ ✔ ✔ 1-4 Service Manual
Service Manual
Page 26
... per page. 7013-XXX Media trays and supply capacity Item 7013-235 7013-432 7013-436 7013-43W Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw Standard input sources Integrated 250-sheet tray 50-sheet MP feeder 1-sheet manual feed slot Optional input sources 250-sheet drawer 550-sheet drawer ✔ ✔ x ✔ ✔ x ✔ ✔... Up to 30,000 pages² ¹ Declared value in accordance with ISO/IEC 19752 ² Up to 30,000 pages, based on customer usage. 1-6 Service Manual
... per page. 7013-XXX Media trays and supply capacity Item 7013-235 7013-432 7013-436 7013-43W Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw Standard input sources Integrated 250-sheet tray 50-sheet MP feeder 1-sheet manual feed slot Optional input sources 250-sheet drawer 550-sheet drawer ✔ ✔ x ✔ ✔ x ✔ ✔... Up to 30,000 pages² ¹ Declared value in accordance with ISO/IEC 19752 ² Up to 30,000 pages, based on customer usage. 1-6 Service Manual
Service Manual
Page 28
... any media type supported by the print engine * Capacity for 20 lb print media, unless otherwise noted. ** Use for best results. ¹Japanese Industry Standard 1-8 Service Manual
... any media type supported by the print engine * Capacity for 20 lb print media, unless otherwise noted. ** Use for best results. ¹Japanese Industry Standard 1-8 Service Manual
Service Manual
Page 30
...; Scan to PC using Web applet • Scan to E-Mail • Scan to USB (X364 models only) • Lexmark Scan Center Multiple copies 999 copies maximum Reduce/Enlarge (copy only) -25% to 400% 1-10 Service Manual Scan file output formats • TIFF • JPEG • PDF Supported compressions • PDF - (1 bit,- JBIG2 CCIT...
...; Scan to PC using Web applet • Scan to E-Mail • Scan to USB (X364 models only) • Lexmark Scan Center Multiple copies 999 copies maximum Reduce/Enlarge (copy only) -25% to 400% 1-10 Service Manual Scan file output formats • TIFF • JPEG • PDF Supported compressions • PDF - (1 bit,- JBIG2 CCIT...
Service Manual
Page 32
...-Only Memory External Network Adapter End of line Electrophotographic process Erasable programmable read-only memory Electrostatic Discharge Flatbed Facedown Field replaceable unit Face up 1-12 Service Manual
...-Only Memory External Network Adapter End of line Electrophotographic process Erasable programmable read-only memory Electrostatic Discharge Flatbed Facedown Field replaceable unit Face up 1-12 Service Manual
Service Manual
Page 34
... Return Universal Serial Bus Volts Volts alternating current Volts direct current Voice over internet protocol Volt Ohmmeter Vacuum Transport Belt XML Paper Specification Yellow 1-14 Service Manual
... Return Universal Serial Bus Volts Volts alternating current Volts direct current Voice over internet protocol Volt Ohmmeter Vacuum Transport Belt XML Paper Specification Yellow 1-14 Service Manual
Service Manual
Page 36
... below the display, and the start buttons, stop button, and numeric pad are located to print 4 Menu button Enters the administrative menus 5 LCD display screen 2-2 Service Manual Displays: • Scanning, copying, faxing, and printing options • Status messages • Error messages
... below the display, and the start buttons, stop button, and numeric pad are located to print 4 Menu button Enters the administrative menus 5 LCD display screen 2-2 Service Manual Displays: • Scanning, copying, faxing, and printing options • Status messages • Error messages
Service Manual
Page 38
... Scan/Email button Enters the fax function Fax Note: The fax button is not available on both sides of the copied document to -e-mail function 2-4 Service Manual
... Scan/Email button Enters the fax function Fax Note: The fax button is not available on both sides of the copied document to -e-mail function 2-4 Service Manual
Service Manual
Page 40
...: • Load paper, and the job continues. • Press Select ( ), and choose an alternate source for media. • Cancel the current job. 2-6 Service Manual The tray is no memory to 'On', this has a source of Fax Receive. The following table lists the messages in Fax Server mode, and the... in the source indicated. • Load the input source with the correct type and size media. • Cancel the current job. Load Manual Printer does not detect media meeting the size or type requested in the source indicated. • Load the input source with the correct type ...
...: • Load paper, and the job continues. • Press Select ( ), and choose an alternate source for media. • Cancel the current job. 2-6 Service Manual The tray is no memory to 'On', this has a source of Fax Receive. The following table lists the messages in Fax Server mode, and the... in the source indicated. • Load the input source with the correct type and size media. • Cancel the current job. Load Manual Printer does not detect media meeting the size or type requested in the source indicated. • Load the input source with the correct type ...
Service Manual
Page 42
... modify the link buffers again. This message is displayed when insufficient printer memory is not enough memory available to stop the defragment operation. Cancel Job 2-8 Service Manual If restoration of Resource Save is disabled. • Press Select ( ) to collate the print job. To enable Resource Save after this message: - The following functions...
... modify the link buffers again. This message is displayed when insufficient printer memory is not enough memory available to stop the defragment operation. Cancel Job 2-8 Service Manual If restoration of Resource Save is disabled. • Press Select ( ) to collate the print job. To enable Resource Save after this message: - The following functions...
Service Manual
Page 44
... it on page 2-48". Scan job too long The scan job exceeds the maximum number of further errors is suppressed until the printer is open service check" on . 58 Too Many Trays Attached 1. Plug in the printer, and turn it on to the ADF is reset or menus are entered.... Explanation 56 Standard USB Port Disabled This message may be available: - Check Supply Levels Make sure the USB Buffer menu item is started. 2-10 Service Manual Turn off and then back on . 84 PC Kit Life Warning Replace the PC kit to clear the message. Press Check to continue. 88 Cartridge...
... it on page 2-48". Scan job too long The scan job exceeds the maximum number of further errors is suppressed until the printer is open service check" on . 58 Too Many Trays Attached 1. Plug in the printer, and turn it on to the ADF is reset or menus are entered.... Explanation 56 Standard USB Port Disabled This message may be available: - Check Supply Levels Make sure the USB Buffer menu item is started. 2-10 Service Manual Turn off and then back on . 84 PC Kit Life Warning Replace the PC kit to clear the message. Press Check to continue. 88 Cartridge...
Service Manual
Page 46
... too loose. 200.13 The input sensor is covered when the media is not expected (media in the paper path. See "Main motor service check" on the manual input sensor. Possible causes include multi-sheet feed, media size (length) problem, pre-staged media in the tray. Check the main motor.... reached the input sensor, but never saw the leading edge of the PC kit for debris in machine during warmup. 2-12 Service Manual Engine detected no gap at the manual feeder sensor, opened the gap by stopping the feed rolls, but did not successfully debounce the sensor. Verify that was detected...
... too loose. 200.13 The input sensor is covered when the media is not expected (media in the paper path. See "Main motor service check" on the manual input sensor. Possible causes include multi-sheet feed, media size (length) problem, pre-staged media in the tray. Check the main motor.... reached the input sensor, but never saw the leading edge of the PC kit for debris in machine during warmup. 2-12 Service Manual Engine detected no gap at the manual feeder sensor, opened the gap by stopping the feed rolls, but did not successfully debounce the sensor. Verify that was detected...
Service Manual
Page 48
...never broke from sheet ahead of page heading toward the exit sensor. Open the rear door, and inspect the flag on page 4-71. 2-14 Service Manual See "Rear exit guide assembly with the rear door open to isolate the fuser from the sheet ahead of damage. See "Fuser removal" on ... the exit guide. See "Fuser removal" on page 2-43. 201.05 Restart attempted after hitting the input sensor Check the printhead. See "Printhead service check" on page 4-30. 202.32 Long media or shingled multi feed stopped before sending to stop at fuser nip before fuser started on the...
...never broke from sheet ahead of page heading toward the exit sensor. Open the rear door, and inspect the flag on page 4-71. 2-14 Service Manual See "Rear exit guide assembly with the rear door open to isolate the fuser from the sheet ahead of damage. See "Fuser removal" on ... the exit guide. See "Fuser removal" on page 2-43. 201.05 Restart attempted after hitting the input sensor Check the printhead. See "Printhead service check" on page 4-30. 202.32 Long media or shingled multi feed stopped before sending to stop at fuser nip before fuser started on the...
Service Manual
Page 50
...MPF), clean the roller. 251.12 Second pick from manual feeder, tray 1, or feeder failed when media was in too far. If the ADF detects paper at the ADF exit sensor. 2-16 Service Manual If the error recurs, see "ADF paper jam service check" ADF is detected at the first scanner sensor while... the error recurs, see "ADF cover open service check" on page 2-48. 294.04 294.05 Scanner jam, remove ...
...MPF), clean the roller. 251.12 Second pick from manual feeder, tray 1, or feeder failed when media was in too far. If the ADF detects paper at the ADF exit sensor. 2-16 Service Manual If the error recurs, see "ADF paper jam service check" ADF is detected at the first scanner sensor while... the error recurs, see "ADF cover open service check" on page 2-48. 294.04 294.05 Scanner jam, remove ...