Lexmark X264dn Support Question
Lexmark X264dn Support Question
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Question posted by Letviperh on March 23rd, 2014
How Check Cartridge X264dn Manual
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Related Lexmark X264dn Manual Pages
Wireless Setup Guide - Page 26
...busy that a new device is communicating. Too many computers, printers, and other device is unable to both the computer and the printer. • Verify that the printer is plugged into a functioning power strip or electrical outlet.
Check the USB connection
•... obstacles.
Note: If the power indicator light is configured for the network, manually entering all network information.
User's Guide - Page 196
...setup page and locate the IP address in the tray. Troubleshooting
196
THE TONER MAY BE LOW
88 Cartridge low appears when the toner is low.
Note: Do not load postcards, photos, small items, ..., press the Fax button to dial. • As an alternative, dial the telephone number manually.
CHECK THE RING COUNT DELAY SETTINGS
The ring count delay sets the number of times you have extension...
User's Guide - Page 232
...Code 177 Line busy 178 Load with 178 Load manual feeder with
178 Memory full, cannot send
faxes ...Cover
Open 179 Toner is low 179 Unsupported USB device, please
remove 179 Unsupported USB hub, please
remove ...cartridges 38 WEEE statement 212 reducing a copy 73
Index
232
Remove packaging material, check 179 Remove paper from standard output bin 179 replacing
photoconductor kit 153 toner cartridge...
Service Manual - Page 1
Revision: July 16, 2013
Lexmark™ X264dn, X363dn, X364dn, X364dw 7013-235 7013-432 7013-436 7013-43W
• Table of contents • Start diagnostics • Safety and notices • Trademarks • Index
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
Service Manual - Page 21
Use the error code charts, symptom index, and service checks to help identify parts. See "Repair information" on page 2-1 for single ...FRU) or part.
Maintenance approach
The diagnostic information in this manual leads to verify the repair. General information
The Lexmark™ X364dw, X364dn, X363dn, and X264dn are monochrome laser printers designed for more information. 7013-XXX
1.
Service Manual - Page 24
7013-XXX
Print quality settings
Item
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Image enhancement technology (IET)
2 Bits/pel
✔
✔
✔
✔
4 Bits/pel
&#... with 4 bits/pel)
• 4800 color quality (600 dpi
x
x
x
x
with 4 bits/pel)
1200 dpi
✔
✔
✔
✔
1-4 Service Manual
Service Manual - Page 25
...-XXX
Compatibility and connectivity
Item
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Datastreams
XPS
x
x
x
x
PCL 6 ...
x
x
x
x
Ethernet 10/100 Base T
✔
✔
✔
✔
USB-B (hi-speed) device port
✔
✔
✔
✔
Fax functionality
USB-A front host port (low/full speed)
x
x
...
Service Manual - Page 26
...
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Standard input sources Integrated 250-sheet tray 50-sheet MP feeder 1-sheet manual feed slot Optional input sources...sheet sensing bin
✔
✔
✔
✔
Toner and photoconductor
Toner cartridge X360 Series standard yield
1,500 standard pages SWE¹
x
3,000 standard pages SWE¹ 3,...
Service Manual - Page 33
... Diode Light emitting diode Long edge feed Lexmark Embedded Solution (applications) Laser Scanning Unit Low Voltage Low voltage power supply Magenta Megabyte Motor Driver Control Multifunction Device Multifunction Printer Message handling Motor interface Millimeter Modified modified read Multipurpose feeder Modem ready Masked Read Only Memory Microswitch NAND (usage: NAND gate) Nonvolatile Memory...
Service Manual - Page 44
... is displayed when the cartridge is enabled and the job
can only be performed if job recovery is low. Paper cleared
Paper is started.
2-10 Service Manual A new job with ...
1. The following functions may appear when data is disabled. Press Check to continue.
88 Cartridge Early Life Warning
Scanner ADF cover open service check" on the USB port is discarded.
• Press Menus ...
Service Manual - Page 45
... Imaged page not expected page (bouncy passthru sensor)
Remove the toner cartridge/PC kit. See "Controller board service check" on the manual input sensor. 7013-XXX
Cartridge error messages
Error 30 31 32
Description Invalid refill Missing or defective cartridge Unsupported print cartridge
Action Replace the cartridge.
Possible causes include multi-sheet feed, tray size sensing problem...
Service Manual - Page 46
... saw the leading edge of the PC kit for debris in the tray. See "Media manual input sensor removal" on the manual input sensor. Remove the toner cartridge/PC kit. Remove the toner cartridge/PC kit. See "Main motor service check" on the manual input sensor. 7013-XXX
Error
Description
Action
200.12
Media detected at...
Service Manual - Page 47
...200.38 Interpage servo gap is designed to clear the paper path.
Remove the toner cartridge/PC kit and check for the printhead. Mirror motor fell out of support.
200.35 Failed to identify... input sensor while waiting for printhead offset target evaluation
200.42 Rogue sheet is at the manual feed sensor while flushing the paper path prior to go beyond what the control is smaller...
Service Manual - Page 48
... open /close event. Page at the input sensor within two inches after hitting the input sensor
Check the printhead. See "Fuser removal" on page 4-30.
201.27 Page at fuser nip before... Manual If damage is likely that the jam was detected during warm-up . Check the paper setting and correct if needed. Page arrived at fuser earlier than intended
Remove the toner cartridge/PC kit and check ...
Service Manual - Page 54
... sensor error No home window No sensor transition (closed)
Remove the toner cartridge, and shake it Try a different toner cartridge, if possible. See "Printhead service check" on page 2-30.
See "Controller board service check" on page 2-31.
2-20 Service Manual See "Main motor service check" on page 2-43.
932.xx Lost hsyncs
933.xx Mirror motor...
Service Manual - Page 65
... picks but stops halfway through the printer
FRU
Input/duplex sensors (under print cartridge assembly) Input sensor (manual)
Action
Make sure the input sensors are approximately correct and the operator panel is...input voltage to it obtains the settings from rotating freely. LCD Operator panel service check
FRU
Operator panel (LCD) Controller board
Warning: Do not replace the operator panel...
Service Manual - Page 70
...manual for cartridge damage. Press to evenly distribute the toner.
Blank page
FRU Toner cartridge (not a FRU)
Printhead LVPS/HVPS Controller board
Action
Remove the toner cartridge, and gently shake it to Prt Quality Pgs. Try a different PC kit.
• With the cartridge out, check... the printer off the printer. Try a different toner cartridge and PC kit.
• If those fail, then...
Service Manual - Page 72
...the proper temperature to fuse the toner to the paper. Check the springs in the printer driver.
2-38 Service Manual Poor fusing of wear, damage or contamination. Make sure ...cartridge assembly, and gently shake the assembly to the PC drum. The bearing assemblies should support the transfer roll, applying evenly distributed forces to evenly distribute the toner.
Try a new PC Kit. Check...
Service Manual - Page 74
...streaks
Something could be defective. Try a different toner cartridge. Replace the PC kit.
2-40 Service Manual Vertical white lines
See "Vertical streaks" on page ...2-39. With the printer off , clear the path or clean the lens. Check the paper path around the fuser entry. Replace as needed.
Try a different toner cartridge...
Service Manual - Page 76
... overfill the tray. • Check the condition of the printer.
• Make sure the toner cartridge assembly is one of the following...feed from Tray 1. If the computer indicates "unknown device," then replace the controller board.
The media sticks ... properly.
2-42 Service Manual The media fails to on, then the printer stops printing until the toner cartridge is less than resisting ...
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