Quick Reference
Page 4
... or Programs, and then select the printer program folder from any printer software program or application. These features clean the printhead nozzles to www.lexmark.com/recycle. For Macintosh users In Mac OS X version 10.6 1 From the Applications folder in High-Yield cartridges ...; Activate Eco-Mode. You can scan documents or photographs and save . It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on one sheet. Before replacing and recycling your...
... or Programs, and then select the printer program folder from any printer software program or application. These features clean the printhead nozzles to www.lexmark.com/recycle. For Macintosh users In Mac OS X version 10.6 1 From the Applications folder in High-Yield cartridges ...; Activate Eco-Mode. You can scan documents or photographs and save . It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on one sheet. Before replacing and recycling your...
Quick Reference
Page 19
...and resolve any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 19 • "Printhead errors" on page 20 • "Software did not install" on page 21 • "Print job does not print or is missing pages" on... try one of the following : • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at http://support.lexmark.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the ...
...and resolve any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 19 • "Printhead errors" on page 20 • "Software did not install" on page 21 • "Print job does not print or is missing pages" on... try one of the following : • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at http://support.lexmark.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the ...
Quick Reference
Page 20
... you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until Language Selection...
... you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until Language Selection...
Quick Reference
Page 21
... of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead. 3 Close the printer. Note: If you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. The USB port is not in the Printers folder or as a... printer option when sending a print job, then try one minute, reconnect the power cord into the power supply, and then plug the power cord into the matching color slot ...
... of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead. 3 Close the printer. Note: If you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. The USB port is not in the Printers folder or as a... printer option when sending a print job, then try one minute, reconnect the power cord into the power supply, and then plug the power cord into the matching color slot ...
Quick Reference
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...1 Check the USB cable for any obvious damage. REMOVE AND REINSTALL THE PRINTER SOFTWARE 22 REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the computer documentation. A cleaning page prints. 6 Press the arrow buttons to scroll to wake up the printer....cartridges. Press to Align Printer, and the press . You may be communicating. If the cartridges do not seem to Deep Clean Printhead, and then press . If this problem persists, then check our Web site for updates for more of the following : MAKE SURE THE PRINTER IS NOT IN POWER ...
...1 Check the USB cable for any obvious damage. REMOVE AND REINSTALL THE PRINTER SOFTWARE 22 REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the computer documentation. A cleaning page prints. 6 Press the arrow buttons to scroll to wake up the printer....cartridges. Press to Align Printer, and the press . You may be communicating. If the cartridges do not seem to Deep Clean Printhead, and then press . If this problem persists, then check our Web site for updates for more of the following : MAKE SURE THE PRINTER IS NOT IN POWER ...
User Guide
Page 7
..., try using printer software • Setting up and using the "Clean Printhead" and "Deep Clean Printhead" features. To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment. Additional setup and instructions for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on the installation software...
..., try using printer software • Setting up and using the "Clean Printhead" and "Deep Clean Printhead" features. To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment. Additional setup and instructions for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on the installation software...
User Guide
Page 113
If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to printer maintenance tasks and customer support. To open the Service... Select Printer Home. 4 From the Support tab, select Service Center. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to find the following: • Knowledgebase ... • "Incorrect language appears on the display" on page 114 • "Printhead errors" on page 114 • "Software did not install" on page 116 Troubleshooting 113
If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to printer maintenance tasks and customer support. To open the Service... Select Printer Home. 4 From the Support tab, select Service Center. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to find the following: • Knowledgebase ... • "Incorrect language appears on the display" on page 114 • "Printhead errors" on page 114 • "Software did not install" on page 116 Troubleshooting 113
User Guide
Page 114
...and then press . 5 Complete the initial printer setup. Note: Do not release and until Language appears on . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 114 • "Print job does not print or is...8226; "Cannot print through USB" on page 118 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to...
...and then press . 5 Complete the initial printer setup. Note: Do not release and until Language appears on . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 114 • "Print job does not print or is...8226; "Cannot print through USB" on page 118 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to...
User Guide
Page 116
... of the USB cable into the USB port of the printhead. Software did not install If you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.... matching color slot of the computer. The cartridges should click firmly into the wall outlet, and then turn on , and then open the printer. 2 Make sure the cartridges are inserted correctly. Print job does not print or is marked with a USB symbol. 4 Reinsert the printhead. Troubleshooting...
... of the USB cable into the USB port of the printhead. Software did not install If you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.... matching color slot of the computer. The cartridges should click firmly into the wall outlet, and then turn on , and then open the printer. 2 Make sure the cartridges are inserted correctly. Print job does not print or is marked with a USB symbol. 4 Reinsert the printhead. Troubleshooting...
User Guide
Page 118
...NOT IN POWER SAVER MODE If the power light is blinking on the printer. Troubleshooting 118 Press to Align Printer, and the press . If this problem persists, then check our Web site for updates for any obvious damage. 5 Press the arrow buttons to scroll to print, then the computer and printer... may not be communicating. If the cable is in the print queue and cannot delete them to get other jobs to Deep Clean Printhead, and then press . RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you have jobs stuck in Power Saver mode...
...NOT IN POWER SAVER MODE If the power light is blinking on the printer. Troubleshooting 118 Press to Align Printer, and the press . If this problem persists, then check our Web site for updates for any obvious damage. 5 Press the arrow buttons to scroll to print, then the computer and printer... may not be communicating. If the cable is in the print queue and cannot delete them to get other jobs to Deep Clean Printhead, and then press . RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you have jobs stuck in Power Saver mode...
User Guide
Page 122
...Remove as many unused fonts as possible from your system. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges. SELECT A LOWER PRINT QUALITY FROM ... technical support. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist...
...Remove as many unused fonts as possible from your system. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges. SELECT A LOWER PRINT QUALITY FROM ... technical support. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist...
User Guide
Page 171
... not print wireless 139 printer does not print wirelessly 140 printer does not respond 118 printer memory fax 86 printer printing blank pages 117 printer problems, basic solutions 113 printer software installing 24 uninstalling 23 printer, setting as default 46 printhead aligning 110 printhead access 10 printhead error 114 Index 171
... not print wireless 139 printer does not print wirelessly 140 printer does not respond 118 printer memory fax 86 printer printing blank pages 117 printer problems, basic solutions 113 printer software installing 24 uninstalling 23 printer, setting as default 46 printhead aligning 110 printhead access 10 printhead error 114 Index 171
User Guide
Page 173
... transparencies 28 troubleshooting checking an unresponsive printer 113 contacting technical support 113 fax checklist 125 Service Center 113 solving basic printer problems 113 wireless network 133 troubleshooting, copy scanner unit does not close 123 troubleshooting, copy and scan cannot scan to computer ...incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 116 troubleshooting, wireless cannot print over wireless network 134 changing wireless settings after installation (...
... transparencies 28 troubleshooting checking an unresponsive printer 113 contacting technical support 113 fax checklist 125 Service Center 113 solving basic printer problems 113 wireless network 133 troubleshooting, copy scanner unit does not close 123 troubleshooting, copy and scan cannot scan to computer ...incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 116 troubleshooting, wireless cannot print over wireless network 134 changing wireless settings after installation (...