User Guide
Page 7
... • Setting up and using the "Clean Printhead" and "Deep Clean Printhead" features. Finding information about the printer Publications What are you looking for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available... Performing printing, copying, scanning, and faxing tasks, depending on the Lexmark Web site at www.lexmark.com/publications/. • Clean the printhead. About your prints. These features clean the printhead nozzles to improve the quality of throwing it here Setup documentation The setup...
... • Setting up and using the "Clean Printhead" and "Deep Clean Printhead" features. Finding information about the printer Publications What are you looking for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available... Performing printing, copying, scanning, and faxing tasks, depending on the Lexmark Web site at www.lexmark.com/publications/. • Clean the printhead. About your prints. These features clean the printhead nozzles to improve the quality of throwing it here Setup documentation The setup...
User Guide
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...the list. 3 Select Printer Home. 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live...any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 88 • "Printhead errors" on page 88 • "Software did not install" on an error message dialog, click the For additional assistance, use one of ...
...the list. 3 Select Printer Home. 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live...any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 88 • "Printhead errors" on page 88 • "Software did not install" on an error message dialog, click the For additional assistance, use one of ...
User Guide
Page 88
Note: Do not release and until Language appears on . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 88 • "Print job does not print or is missing pages" on page 90 • "Printer... 92 • "Cannot print through USB" on page 92 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to...
Note: Do not release and until Language appears on . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 88 • "Print job does not print or is missing pages" on page 90 • "Printer... 92 • "Cannot print through USB" on page 92 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to...
User Guide
Page 90
... The USB port is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. Print job does not print or is marked with a... USB symbol. The cartridges should click firmly into the USB port of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB...back of the printer. 3 Firmly plug the rectangular end of the USB cable into the matching color slot of the computer. Software did not install If you reinstall the software, do the following...
... The USB port is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. Print job does not print or is marked with a... USB symbol. The cartridges should click firmly into the USB port of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB...back of the printer. 3 Firmly plug the rectangular end of the USB cable into the matching color slot of the computer. Software did not install If you reinstall the software, do the following...
User Guide
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... blinking on page 12 for any obvious damage. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll...Turn off slowly, then the printer is in Power Saver mode. An alignment page prints. If the cartridges do not seem to Deep Clean Printhead, and then press . Troubleshooting 91 Note: Do not remove the alignment page until printing is finished. REMOVE AND RECONNECT THE USB CABLE CONNECTED...
... blinking on page 12 for any obvious damage. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll...Turn off slowly, then the printer is in Power Saver mode. An alignment page prints. If the cartridges do not seem to Deep Clean Printhead, and then press . Troubleshooting 91 Note: Do not remove the alignment page until printing is finished. REMOVE AND RECONNECT THE USB CABLE CONNECTED...
User Guide
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...technical support. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" ...checklist does not solve the problem, then try one or more of the following: MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not...
...technical support. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" ...checklist does not solve the problem, then try one or more of the following: MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not...
User Guide
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... not print wirelessly 106 printer does not respond 91 printer printing blank pages 91 printer problems, basic solutions 87 printer software installing 24 uninstalling 23 printer, setting as default 45 printhead aligning 84 printhead access 10 printhead error 88 printhead nozzles cleaning 85 printing collate 30 custom-size paper 34 documents 29 documents from memory...
... not print wirelessly 106 printer does not respond 91 printer printing blank pages 91 printer problems, basic solutions 87 printer software installing 24 uninstalling 23 printer, setting as default 45 printhead aligning 84 printhead access 10 printhead error 88 printhead nozzles cleaning 85 printing collate 30 custom-size paper 34 documents 29 documents from memory...
User Guide
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...printing mode changing 45 proof sheet using 41 protocol 82 publications finding 7 R recycling 6 Lexmark products 13 WEEE statement 121 reducing an image 50 repeating an image 51 replacing ink cartridges...page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 shared printing 72 sharing printer in Windows ... checking an unresponsive printer 87 contacting technical support 87 Service Center 87 solving basic printer problems 87 wireless network 99 troubleshooting, copy scanner unit does not close 96 troubleshooting, copy ...
...printing mode changing 45 proof sheet using 41 protocol 82 publications finding 7 R recycling 6 Lexmark products 13 WEEE statement 121 reducing an image 50 repeating an image 51 replacing ink cartridges...page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 shared printing 72 sharing printer in Windows ... checking an unresponsive printer 87 contacting technical support 87 Service Center 87 solving basic printer problems 87 wireless network 99 troubleshooting, copy scanner unit does not close 96 troubleshooting, copy ...
User Guide
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... 88 page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 troubleshooting, wireless cannot print over wireless network 100 changing...62 installing printer on (Macintosh) 63 installing printer on (Windows) 63 interference 78 resolving communication problems 115 security 61 security information 74 signal strength 78 SSID 73 troubleshooting 99 types of wireless ...not lit 105 Wi-Fi indicator light is still orange 107 Wi-Fi indicator description of colors 64 light is not lit 105 Wi-Fi indicator light is blinking orange 108 Wi-...
... 88 page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 troubleshooting, wireless cannot print over wireless network 100 changing...62 installing printer on (Macintosh) 63 installing printer on (Windows) 63 interference 78 resolving communication problems 115 security 61 security information 74 signal strength 78 SSID 73 troubleshooting 99 types of wireless ...not lit 105 Wi-Fi indicator light is still orange 107 Wi-Fi indicator description of colors 64 light is not lit 105 Wi-Fi indicator light is blinking orange 108 Wi-...
Quick Reference Guide
Page 5
... Available on the installation software CD and on the Lexmark Web site at www.lexmark.com/publications/. 2 Refer to this section if you are installing the printhead without the CD" on how to reduce their environmental impact. Help using the printer Comprehensive User'sGuide installed automatically... the printer program folder from any printer software program or application. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on page 12 of this Quick Reference ...
... Available on the installation software CD and on the Lexmark Web site at www.lexmark.com/publications/. 2 Refer to this section if you are installing the printhead without the CD" on how to reduce their environmental impact. Help using the printer Comprehensive User'sGuide installed automatically... the printer program folder from any printer software program or application. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on page 12 of this Quick Reference ...
Quick Reference Guide
Page 30
...: • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at support.lexmark.com to printer maintenance tasks and customer support. If Troubleshooting does not ...solve your printer • Live online technical support • Contact numbers for paper jam messages, and clear any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 31 • "Printhead...
...: • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at support.lexmark.com to printer maintenance tasks and customer support. If Troubleshooting does not ...solve your printer • Live online technical support • Contact numbers for paper jam messages, and clear any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 31 • "Printhead...
Quick Reference Guide
Page 31
...set the Power Saver timeout in the Setup menu, then press and hold for three seconds to turn off . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 31 Note: Do not release and until Language appears...35 • "Cannot print through USB" on page 35 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to ...
...set the Power Saver timeout in the Setup menu, then press and hold for three seconds to turn off . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 31 Note: Do not release and until Language appears...35 • "Cannot print through USB" on page 35 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to ...
Quick Reference Guide
Page 33
... Turn the printer on the printer. Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. If the cable is marked with a USB symbol. The USB port is damaged, then use a new ...2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the printhead. 3 Close the printer. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option ...
... Turn the printer on the printer. Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. If the cable is marked with a USB symbol. The USB port is damaged, then use a new ...2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the printhead. 3 Close the printer. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option ...
Quick Reference Guide
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...PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for more of the computer. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on page 15 for any obvious damage. Note: Do not remove the alignment page... then press . An alignment page prints. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll ...
...PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for more of the computer. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on page 15 for any obvious damage. Note: Do not remove the alignment page... then press . An alignment page prints. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll ...