User Guide
Page 7
... the quality of throwing it here Setup documentation The setup documentation came with the printer and is available on the Lexmark Web site at www.lexmark.com/publications/. • Clean the printhead. About your old printer instead of your ink cartridges, try using printer software • Setting up and using the... up and configuring the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on the installation software CD.
... the quality of throwing it here Setup documentation The setup documentation came with the printer and is available on the Lexmark Web site at www.lexmark.com/publications/. • Clean the printhead. About your old printer instead of your ink cartridges, try using printer software • Setting up and using the... up and configuring the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on the installation software CD.
User Guide
Page 87
... troubleshooting • "Incorrect language appears on the display" on page 88 • "Printhead errors" on page 88 • "Software did not install" on . Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to find the following... about 10 seconds, and then turn the printer back on page 90 Troubleshooting 87 If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to printer maintenance tasks and customer support. To open the Service Center, use one of these methods: Method ...
... troubleshooting • "Incorrect language appears on the display" on page 88 • "Printhead errors" on page 88 • "Software did not install" on . Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to find the following... about 10 seconds, and then turn the printer back on page 90 Troubleshooting 87 If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to printer maintenance tasks and customer support. To open the Service Center, use one of these methods: Method ...
User Guide
Page 88
... language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 88 Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer...
... language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 88 Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer...
User Guide
Page 90
... the computer. The USB port is damaged, then use a new one or more of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB ... If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. Before you encountered problems while installing, or if your printer does not appear in the...of the printer. 3 Firmly plug the rectangular end of the USB cable into the matching color slot of the following : MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ...
... the computer. The USB port is damaged, then use a new one or more of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB ... If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. Before you encountered problems while installing, or if your printer does not appear in the...of the printer. 3 Firmly plug the rectangular end of the USB cable into the matching color slot of the following : MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ...
User Guide
Page 91
... more of the computer. If the cable is damaged, then use a new one or more information. If the cartridges do not seem to Deep Clean Printhead, and then press . A cleaning page prints. 6 Press the arrow buttons to scroll to wake up the printer. Press to Align Printer, and the ...press . Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to ...
... more of the computer. If the cable is damaged, then use a new one or more information. If the cartridges do not seem to Deep Clean Printhead, and then press . A cleaning page prints. 6 Press the arrow buttons to scroll to wake up the printer. Press to Align Printer, and the ...press . Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to ...
User Guide
Page 95
...empty ink cartridges. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" ...checklist does not solve the problem, then try one or more RAM. 5 From the Destination Paper Size section, select Scale to fit paper size....
...empty ink cartridges. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" ...checklist does not solve the problem, then try one or more RAM. 5 From the Destination Paper Size section, select Scale to fit paper size....
User Guide
Page 137
... not print wirelessly 106 printer does not respond 91 printer printing blank pages 91 printer problems, basic solutions 87 printer software installing 24 uninstalling 23 printer, setting as default 45 printhead aligning 84 printhead access 10 printhead error 88 printhead nozzles cleaning 85 printing collate 30 custom-size paper 34 documents 29 documents from memory...
... not print wirelessly 106 printer does not respond 91 printer printing blank pages 91 printer problems, basic solutions 87 printer software installing 24 uninstalling 23 printer, setting as default 45 printhead aligning 84 printhead access 10 printhead error 88 printhead nozzles cleaning 85 printing collate 30 custom-size paper 34 documents 29 documents from memory...
User Guide
Page 138
...printing mode changing 45 proof sheet using 41 protocol 82 publications finding 7 R recycling 6 Lexmark products 13 WEEE statement 121 reducing an image 50 repeating an image 51 replacing ink cartridges...page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 shared printing 72 sharing printer in Windows ... checking an unresponsive printer 87 contacting technical support 87 Service Center 87 solving basic printer problems 87 wireless network 99 troubleshooting, copy scanner unit does not close 96 troubleshooting, copy ...
...printing mode changing 45 proof sheet using 41 protocol 82 publications finding 7 R recycling 6 Lexmark products 13 WEEE statement 121 reducing an image 50 repeating an image 51 replacing ink cartridges...page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 shared printing 72 sharing printer in Windows ... checking an unresponsive printer 87 contacting technical support 87 Service Center 87 solving basic printer problems 87 wireless network 99 troubleshooting, copy scanner unit does not close 96 troubleshooting, copy ...
User Guide
Page 139
... 88 page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 troubleshooting, wireless cannot print over wireless network 100 changing...62 installing printer on (Macintosh) 63 installing printer on (Windows) 63 interference 78 resolving communication problems 115 security 61 security information 74 signal strength 78 SSID 73 troubleshooting 99 types of wireless ...not lit 105 Wi-Fi indicator light is still orange 107 Wi-Fi indicator description of colors 64 light is not lit 105 Wi-Fi indicator light is blinking orange 108 Wi-...
... 88 page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 troubleshooting, wireless cannot print over wireless network 100 changing...62 installing printer on (Macintosh) 63 installing printer on (Windows) 63 interference 78 resolving communication problems 115 security 61 security information 74 signal strength 78 SSID 73 troubleshooting 99 types of wireless ...not lit 105 Wi-Fi indicator light is still orange 107 Wi-Fi indicator description of colors 64 light is not lit 105 Wi-Fi indicator light is blinking orange 108 Wi-...
Quick Reference Guide
Page 5
...1 Available on the installation software CD and on the Lexmark Web site at www.lexmark.com/publications/. 2 Refer to accomplish common printer tasks like printing, copying, and scanning. About your printer's environmental impact We are committed to protecting the environment and are you... reduce their environmental impact. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on page 12 of this section if you are installing the printhead without the installation ...
...1 Available on the installation software CD and on the Lexmark Web site at www.lexmark.com/publications/. 2 Refer to accomplish common printer tasks like printing, copying, and scanning. About your printer's environmental impact We are committed to protecting the environment and are you... reduce their environmental impact. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on page 12 of this section if you are installing the printhead without the installation ...
Quick Reference Guide
Page 30
...message dialog, click the For additional assistance, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer •.... • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 31 • "Printhead errors" on page 31 • "Software did not install" on page 33 Troubleshooting 30 Troubleshooting Before you troubleshoot Use this checklist to...
...message dialog, click the For additional assistance, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer •.... • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 31 • "Printhead errors" on page 31 • "Software did not install" on page 33 Troubleshooting 30 Troubleshooting Before you troubleshoot Use this checklist to...
Quick Reference Guide
Page 31
... • "Cannot print through USB" on page 35 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to ..., and then press . 5 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 31 Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then press and hold down...
... • "Cannot print through USB" on page 35 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to ..., and then press . 5 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 31 Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then press and hold down...
Quick Reference Guide
Page 33
... CORRECTLY 1 Turn the printer on the printer. The USB port is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from ... any obvious damage. Print job does not print or is marked with a USB symbol. The cartridges should click firmly into the matching color slot of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB MAKE SURE THE PRINT JOB IS NOT...
... CORRECTLY 1 Turn the printer on the printer. The USB port is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from ... any obvious damage. Print job does not print or is marked with a USB symbol. The cartridges should click firmly into the matching color slot of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB MAKE SURE THE PRINT JOB IS NOT...
Quick Reference Guide
Page 34
...PRINTER POWER SUPPLY 1 Turn off slowly, then the printer is in Power Saver mode. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the printer. An alignment page prints. The USB port is printing blank pages ...damaged, then use a new one or more information. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to...
...PRINTER POWER SUPPLY 1 Turn off slowly, then the printer is in Power Saver mode. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the printer. An alignment page prints. The USB port is printing blank pages ...damaged, then use a new one or more information. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to...