User Guide
Page 7
.... To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment. For updates, check our Web site at www.lexmark.com/publications/. Recycling • Return ink cartridges for ? These features clean the printhead nozzles to www.lexmark.com/recycle. Additional setup and instructions for and maintaining the printer • Troubleshooting and solving problems User's Guide...
.... To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment. For updates, check our Web site at www.lexmark.com/publications/. Recycling • Return ink cartridges for ? These features clean the printhead nozzles to www.lexmark.com/recycle. Additional setup and instructions for and maintaining the printer • Troubleshooting and solving problems User's Guide...
User Guide
Page 87
...the list. 3 Select Printer Home. 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online... any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 88 • "Printhead errors" on page 88 • "Software did not install" on page 90 Troubleshooting 87 To open the Service Center, use one of these ...
...the list. 3 Select Printer Home. 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online... any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 88 • "Printhead errors" on page 88 • "Software did not install" on page 90 Troubleshooting 87 To open the Service Center, use one of these ...
User Guide
Page 88
Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then press and hold down and , and then press and release to Use Factory, and then press . 5 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try...92 • "Cannot print through USB" on page 92 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to ...
Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then press and hold down and , and then press and release to Use Factory, and then press . 5 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try...92 • "Cannot print through USB" on page 92 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to ...
User Guide
Page 90
... not print or is marked with a USB symbol. The cartridges should click firmly into the matching color slot of the computer. The USB port is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. Software did not install If you encountered... of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead. 3 Close the printer.
... not print or is marked with a USB symbol. The cartridges should click firmly into the matching color slot of the computer. The USB port is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. Software did not install If you encountered... of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead. 3 Close the printer.
User Guide
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... computer. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is marked with a USB symbol. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on and off the printer, and then unplug the power cord from the wall ...remove the alignment page until printing is finished. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to...
... computer. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is marked with a USB symbol. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on and off the printer, and then unplug the power cord from the wall ...remove the alignment page until printing is finished. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to...
User Guide
Page 95
... PRINTER SOFTWARE Troubleshooting 95 SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on a 4 x 6 photo card, then choose US ... ADD MEMORY Consider purchasing more of graphics and images in (Borderless). For example, if you troubleshoot" checklist does not solve the problem, then try one or more of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in the name. Streaks...
... PRINTER SOFTWARE Troubleshooting 95 SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on a 4 x 6 photo card, then choose US ... ADD MEMORY Consider purchasing more of graphics and images in (Borderless). For example, if you troubleshoot" checklist does not solve the problem, then try one or more of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in the name. Streaks...
User Guide
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... not print wirelessly 106 printer does not respond 91 printer printing blank pages 91 printer problems, basic solutions 87 printer software installing 24 uninstalling 23 printer, setting as default 45 printhead aligning 84 printhead access 10 printhead error 88 printhead nozzles cleaning 85 printing collate 30 custom-size paper 34 documents 29 documents from memory...
... not print wirelessly 106 printer does not respond 91 printer printing blank pages 91 printer problems, basic solutions 87 printer software installing 24 uninstalling 23 printer, setting as default 45 printhead aligning 84 printhead access 10 printhead error 88 printhead nozzles cleaning 85 printing collate 30 custom-size paper 34 documents 29 documents from memory...
User Guide
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...printing mode changing 45 proof sheet using 41 protocol 82 publications finding 7 R recycling 6 Lexmark products 13 WEEE statement 121 reducing an image 50 repeating an image 51 replacing ink cartridges...page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 shared printing 72 sharing printer in Windows ... checking an unresponsive printer 87 contacting technical support 87 Service Center 87 solving basic printer problems 87 wireless network 99 troubleshooting, copy scanner unit does not close 96 troubleshooting, copy ...
...printing mode changing 45 proof sheet using 41 protocol 82 publications finding 7 R recycling 6 Lexmark products 13 WEEE statement 121 reducing an image 50 repeating an image 51 replacing ink cartridges...page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 shared printing 72 sharing printer in Windows ... checking an unresponsive printer 87 contacting technical support 87 Service Center 87 solving basic printer problems 87 wireless network 99 troubleshooting, copy scanner unit does not close 96 troubleshooting, copy ...
User Guide
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... 88 page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 troubleshooting, wireless cannot print over wireless network 100 changing...62 installing printer on (Macintosh) 63 installing printer on (Windows) 63 interference 78 resolving communication problems 115 security 61 security information 74 signal strength 78 SSID 73 troubleshooting 99 types of wireless ...not lit 105 Wi-Fi indicator light is still orange 107 Wi-Fi indicator description of colors 64 light is not lit 105 Wi-Fi indicator light is blinking orange 108 Wi-...
... 88 page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 troubleshooting, wireless cannot print over wireless network 100 changing...62 installing printer on (Macintosh) 63 installing printer on (Windows) 63 interference 78 resolving communication problems 115 security 61 security information 74 signal strength 78 SSID 73 troubleshooting 99 types of wireless ...not lit 105 Wi-Fi indicator light is still orange 107 Wi-Fi indicator description of colors 64 light is not lit 105 Wi-Fi indicator light is blinking orange 108 Wi-...
Quick Reference Guide
Page 5
...printhead without the installation software CD. The latest supplemental information, updates, Support Web site-support.lexmark.com online technical support, and telephone support 1 Available on the installation software CD and on the Lexmark Web site at www.lexmark.com/publications/. 2 Refer to reduce your printer's environmental impact... like printing, copying, and scanning. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on how to reduce their environmental...
...printhead without the installation software CD. The latest supplemental information, updates, Support Web site-support.lexmark.com online technical support, and telephone support 1 Available on the installation software CD and on the Lexmark Web site at www.lexmark.com/publications/. 2 Refer to reduce your printer's environmental impact... like printing, copying, and scanning. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on how to reduce their environmental...
Quick Reference Guide
Page 30
If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact numbers...error messages, and resolve any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 31 • "Printhead errors" on page 31 • "Software did not install" on . To open the Service Center, use one of these methods: Method 1 If it appears ...
If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact numbers...error messages, and resolve any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 31 • "Printhead errors" on page 31 • "Software did not install" on . To open the Service Center, use one of these methods: Method 1 If it appears ...
Quick Reference Guide
Page 31
Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 31 Note: If you have set the Power Saver timeout in the Setup menu, then press ... 35 • "Cannot print through USB" on page 35 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults...
Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 31 Note: If you have set the Power Saver timeout in the Setup menu, then press ... 35 • "Cannot print through USB" on page 35 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults...
Quick Reference Guide
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...If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. The cartridges should click firmly into the USB port of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT...the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on the printer. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer ...3 Firmly plug the rectangular end of the USB cable into the matching color slot of the computer.
...If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. The cartridges should click firmly into the USB port of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT...the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on the printer. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer ...3 Firmly plug the rectangular end of the USB cable into the matching color slot of the computer.
Quick Reference Guide
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... NOT IN POWER SAVER MODE If the power light is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance, and... then press . 5 Press the arrow buttons to scroll to fit, make sure the printhead is properly seated, and then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the...
... NOT IN POWER SAVER MODE If the power light is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance, and... then press . 5 Press the arrow buttons to scroll to fit, make sure the printhead is properly seated, and then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the...