User's Guide
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...printer back on. To open the Service Center, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer •... any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 120 • "Printhead errors" on page 120 • "Software did not install" on an error message dialog, click the For additional assistance, use one of these...
...printer back on. To open the Service Center, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer •... any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 120 • "Printhead errors" on page 120 • "Software did not install" on an error message dialog, click the For additional assistance, use one of these...
User's Guide
Page 120
Note: If you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 120 Note: Do not release and until Language Selection appears on . Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then press and ... • "Cannot print through USB" on page 125 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to ...
Note: If you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 120 Note: Do not release and until Language Selection appears on . Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then press and ... • "Cannot print through USB" on page 125 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to ...
User's Guide
Page 122
... supply from the printer, and then reinsert it clicks. 5 Close the printer. Before you continue to have connected to a defective port. You may have problems, then try removing and reinstalling the software. The USB port is damaged, then use a new one. 2 Firmly plug the square end of the USB...the list in the Printers folder or as a printer option when sending a print job, then try another USB port on the printer. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the USB port of the computer. Troubleshooting 122 If the cable is ...
... supply from the printer, and then reinsert it clicks. 5 Close the printer. Before you continue to have connected to a defective port. You may have problems, then try removing and reinstalling the software. The USB port is damaged, then use a new one. 2 Firmly plug the square end of the USB...the list in the Printers folder or as a printer option when sending a print job, then try another USB port on the printer. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the USB port of the computer. Troubleshooting 122 If the cable is ...
User's Guide
Page 123
... the list of the printer. Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try either of the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on the printer. Press and hold... Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply. 3 After one or more of the printhead. 3 Close the printer. Note: Make sure the printer is wirelessly connected, see the Wireless troubleshooting section. Troubleshooting 123 SELECT YOUR PRINTER FROM THE PRINT...
... the list of the printer. Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try either of the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on the printer. Press and hold... Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply. 3 After one or more of the printhead. 3 Close the printer. Note: Make sure the printer is wirelessly connected, see the Wireless troubleshooting section. Troubleshooting 123 SELECT YOUR PRINTER FROM THE PRINT...
User's Guide
Page 124
... not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE If the power light is blinking on page 13 for your printer software or firmware. If the cartridges do not seem to fit, make sure the printhead is printing blank... pages Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll...
... not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE If the power light is blinking on page 13 for your printer software or firmware. If the cartridges do not seem to fit, make sure the printhead is printing blank... pages Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll...
User's Guide
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...or more RAM. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" ...checklist does not solve the problem, then try one or more of the following: MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in ...
...or more RAM. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" ...checklist does not solve the problem, then try one or more of the following: MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in ...
User's Guide
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... memory fax 91 printer printing blank pages 124 printer problems, basic solutions 119 Printer Settings 80 printer software installing 27 uninstalling 26 printer, setting as default 52 printhead aligning 116 printhead access 11 printhead error 120 printhead nozzles cleaning 117 printing collate 34 custom-size paper ...113 publications finding 7 R received history report 90 receiving faxes Auto Answer setting 84 automatically 84 manually 84 tips 84 recycling 6 Lexmark products 15 WEEE statement 163 redial attempts, fax setting 79 redial time, fax setting 79 reducing an image 57 registering fax user...
... memory fax 91 printer printing blank pages 124 printer problems, basic solutions 119 Printer Settings 80 printer software installing 27 uninstalling 26 printer, setting as default 52 printhead aligning 116 printhead access 11 printhead error 120 printhead nozzles cleaning 117 printing collate 34 custom-size paper ...113 publications finding 7 R received history report 90 receiving faxes Auto Answer setting 84 automatically 84 manually 84 tips 84 recycling 6 Lexmark products 15 WEEE statement 163 redial attempts, fax setting 79 redial time, fax setting 79 reducing an image 57 registering fax user...
User's Guide
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... transparencies 31 troubleshooting checking an unresponsive printer 119 contacting technical support 119 fax checklist 134 Service Center 119 solving basic printer problems 119 wireless network 143 troubleshooting, copy scanner unit does not close 131 troubleshooting, copy and scan cannot scan to computer over...incorrect language appears on display 120 page does not print 123 printer does not respond 124 printer printing blank pages 124 printhead error 120 software did not install 122 troubleshooting, wireless cannot print over wireless network 144 changing wireless settings after installation (...
... transparencies 31 troubleshooting checking an unresponsive printer 119 contacting technical support 119 fax checklist 134 Service Center 119 solving basic printer problems 119 wireless network 143 troubleshooting, copy scanner unit does not close 131 troubleshooting, copy and scan cannot scan to computer over...incorrect language appears on display 120 page does not print 123 printer does not respond 124 printer printing blank pages 124 printhead error 120 software did not install 122 troubleshooting, wireless cannot print over wireless network 144 changing wireless settings after installation (...
Quick Reference
Page 4
...printer among multiple computers, thus conserving energy and other resources. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on one sheet. For Macintosh users...printer folder. 2 Double-click User's Guide. Help using the "Clean Printhead" and "Deep Clean Printhead" features. The latest supplemental information, updates, Support Web site-http://support.lexmark.com online technical support, and telephone support * Available on the installation software...
...printer among multiple computers, thus conserving energy and other resources. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on one sheet. For Macintosh users...printer folder. 2 Double-click User's Guide. Help using the "Clean Printhead" and "Deep Clean Printhead" features. The latest supplemental information, updates, Support Web site-http://support.lexmark.com online technical support, and telephone support * Available on the installation software...
Quick Reference
Page 20
...is not plugged into the ADF or facedown on the computer screen. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the ...Live online technical support • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 20 • "Printhead errors" on page 21 • "Software did not install" on page 22 • "Print job does not print or is missing pages" on ...
...is not plugged into the ADF or facedown on the computer screen. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the ...Live online technical support • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 20 • "Printhead errors" on page 21 • "Software did not install" on page 22 • "Print job does not print or is missing pages" on ...
Quick Reference
Page 21
Note: If you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then ... technical support. 21 5 Complete the initial printer setup. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until Language Selection appears on . CHANGE THE LANGUAGE USING A BUTTON...
Note: If you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then ... technical support. 21 5 Complete the initial printer setup. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until Language Selection appears on . CHANGE THE LANGUAGE USING A BUTTON...
Quick Reference
Page 22
... PRINT JOB Note: This solution applies to have connected to a defective port. Note: Make sure the printer is marked with a USB symbol. You may have problems, then try either of the following: • For a USB-connected printer, remove and then reconnect the USB cable. • For a printer that is damaged, ... pop-up menu, choose your printer does not appear on the list, then try another USB port on the printer. From the list of the printhead. 3 Close the printer. The USB port is damaged, then use a new one . 2 Firmly plug the square end of the USB cable into the back of...
... PRINT JOB Note: This solution applies to have connected to a defective port. Note: Make sure the printer is marked with a USB symbol. You may have problems, then try either of the following: • For a USB-connected printer, remove and then reconnect the USB cable. • For a printer that is damaged, ... pop-up menu, choose your printer does not appear on the list, then try another USB port on the printer. From the list of the printhead. 3 Close the printer. The USB port is damaged, then use a new one . 2 Firmly plug the square end of the USB cable into the back of...
Quick Reference
Page 23
... the power cord from the wall outlet. 2 Gently remove the power supply from the print queue If you continue to have connected to Deep Clean Printhead, and then press . MAKE SURE THE USB PORT IS ENABLED IN WINDOWS 1 Click , or click Start and then click Run. 2 In the Start Search... the USB port is marked with a USB symbol. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance, ...
... the power cord from the wall outlet. 2 Gently remove the power supply from the print queue If you continue to have connected to Deep Clean Printhead, and then press . MAKE SURE THE USB PORT IS ENABLED IN WINDOWS 1 Click , or click Start and then click Run. 2 In the Start Search... the USB port is marked with a USB symbol. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance, ...
Quick Reference
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... 23 cannot print through USB 23 cartridges, ink ordering 10 checking an unresponsive printer 20 checklist before you troubleshoot 20 cleaning printhead nozzles 12 Color/Black button 8 conserving energy, ink, and paper 4 copies making 17 Copy button 7 copy job canceling... does not respond 23 printer features 5 printer models 5 printer printing blank pages 23 printer problems, basic solutions 20 printer software installing 12 printhead aligning 11 printhead access 6 printhead error 21 printhead nozzles cleaning 12 printing documents 15 documents from memory card or flash drive 16 network setup ...
... 23 cannot print through USB 23 cartridges, ink ordering 10 checking an unresponsive printer 20 checklist before you troubleshoot 20 cleaning printhead nozzles 12 Color/Black button 8 conserving energy, ink, and paper 4 copies making 17 Copy button 7 copy job canceling... does not respond 23 printer features 5 printer models 5 printer printing blank pages 23 printer problems, basic solutions 20 printer software installing 12 printhead aligning 11 printhead access 6 printhead error 21 printhead nozzles cleaning 12 printing documents 15 documents from memory card or flash drive 16 network setup ...
Quick Reference
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... USB 23 incorrect language appears on display 20 page does not print 22 printer does not respond 23 printer printing blank pages 23 printhead error 21 software did not install 22 software Service Center 20 software did not install 22 Start button 8 supported memory cards and ...24 tips for copying 17 scanning 18 troubleshooting checking an unresponsive printer 20 contacting technical support 20 Service Center 20 solving basic printer problems 20 troubleshooting, print cannot delete documents from print queue 23 troubleshooting, setup cannot print through USB 23 incorrect language appears on ...
... USB 23 incorrect language appears on display 20 page does not print 22 printer does not respond 23 printer printing blank pages 23 printhead error 21 software did not install 22 software Service Center 20 software did not install 22 Start button 8 supported memory cards and ...24 tips for copying 17 scanning 18 troubleshooting checking an unresponsive printer 20 contacting technical support 20 Service Center 20 solving basic printer problems 20 troubleshooting, print cannot delete documents from print queue 23 troubleshooting, setup cannot print through USB 23 incorrect language appears on ...