User's Guide
Page 2
... about the printer...8 Understanding the parts of the printer 10 Ordering and replacing supplies 13 Ordering ink cartridges...13 Using genuine Lexmark ink cartridges...14 Replacing ink cartridges...14 Ordering paper and other supplies...15 Recycling Lexmark products...16 Using the printer control panel buttons and menus 17 Using the printer control panel...17 Understanding...
... about the printer...8 Understanding the parts of the printer 10 Ordering and replacing supplies 13 Ordering ink cartridges...13 Using genuine Lexmark ink cartridges...14 Replacing ink cartridges...14 Ordering paper and other supplies...15 Recycling Lexmark products...16 Using the printer control panel buttons and menus 17 Using the printer control panel...17 Understanding...
User's Guide
Page 4
... management tasks 106 Networking FAQ...112 Using SmartSolutions 125 What are SmartSolutions?...125 Creating and customizing printer solutions 125 Maintaining the printer 127 Maintaining ink cartridges...127 Cleaning the exterior of the printer...128 Cleaning the scanner glass...129 Cleaning the touch screen...129 Moving the printer to another location 130
... management tasks 106 Networking FAQ...112 Using SmartSolutions 125 What are SmartSolutions?...125 Creating and customizing printer solutions 125 Maintaining the printer 127 Maintaining ink cartridges...127 Cleaning the exterior of the printer...128 Cleaning the scanner glass...129 Cleaning the touch screen...129 Moving the printer to another location 130
User's Guide
Page 8
...• Use font types and font settings that you looking for reuse or recycling through the Lexmark Cartridge Collection Program. Recycling • Return ink cartridges for ? To return an ink cartridge, go to www.lexmark.com/recycle, and then follow the instructions to print documents using less ink than normal and ... The setup documentation came with some of these programs or some of the functions of these programs, depending on the Lexmark Web site at http://support.lexmark.com. These cartridges let you adjust the darkness of the colors. • Use high‑yield...
...• Use font types and font settings that you looking for reuse or recycling through the Lexmark Cartridge Collection Program. Recycling • Return ink cartridges for ? To return an ink cartridge, go to www.lexmark.com/recycle, and then follow the instructions to print documents using less ink than normal and ... The setup documentation came with some of these programs or some of the functions of these programs, depending on the Lexmark Web site at http://support.lexmark.com. These cartridges let you adjust the darkness of the colors. • Use high‑yield...
User's Guide
Page 12
... printer 12 10 11 13 12 15 EXT LINE EXT LINE 19 18 16 17 Use the To 10 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. 11 Ink cartridge access area Install, replace, or remove ink cartridges. 12 Ethernet port Connect your country or region.
... printer 12 10 11 13 12 15 EXT LINE EXT LINE 19 18 16 17 Use the To 10 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. 11 Ink cartridge access area Install, replace, or remove ink cartridges. 12 Ethernet port Connect your country or region.
User's Guide
Page 13
... supplies 13 Ordering and replacing supplies Ordering ink cartridges Lexmark Pro910 Series except Pro919 Item Return Program Cartridge1 Regular cartridge2 Black cartridge 150 Not available High‑yield black cartridge 150XL, 155XL 150XLA Yellow color cartridge 150 Not available High‑yield yellow color cartridge 150XL 150XLA Cyan color cartridge 150 Not available High‑yield cyan...
... supplies 13 Ordering and replacing supplies Ordering ink cartridges Lexmark Pro910 Series except Pro919 Item Return Program Cartridge1 Regular cartridge2 Black cartridge 150 Not available High‑yield black cartridge 150XL, 155XL 150XLA Yellow color cartridge 150 Not available High‑yield yellow color cartridge 150XL 150XLA Cyan color cartridge 150 Not available High‑yield cyan...
User's Guide
Page 14
... remove the used ink cartridge or cartridges. Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our inks are unopened and placed on your product. Lexmark's warranty does not cover damage caused by non-Lexmark ink or ink cartridges. You must install new cartridges immediately after removing...
... remove the used ink cartridge or cartridges. Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our inks are unopened and placed on your product. Lexmark's warranty does not cover damage caused by non-Lexmark ink or ink cartridges. You must install new cartridges immediately after removing...
User's Guide
Page 15
... replacing supplies 15 If your finger along the ink cartridge until the cartridge clicks into place. Notes: • Insert the color cartridges first, and then the black cartridge. • Insert the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to www.lexmark.com. Ordering paper and other supplies To order...
... replacing supplies 15 If your finger along the ink cartridge until the cartridge clicks into place. Notes: • Insert the color cartridges first, and then the black cartridge. • Insert the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to www.lexmark.com. Ordering paper and other supplies To order...
User's Guide
Page 18
... scan menu and scan documents. or PictBridge 5 SmartSolutions Access the SmartSolutions menu. 6 Ink levels icon • View the current ink levels of the installed cartridges. • Access cartridge maintenance and information functions. Note: This icon appears only when you return to the home screen while a memory card, flash drive or PictBridge‑...
... scan menu and scan documents. or PictBridge 5 SmartSolutions Access the SmartSolutions menu. 6 Ink levels icon • View the current ink levels of the installed cartridges. • Access cartridge maintenance and information functions. Note: This icon appears only when you return to the home screen while a memory card, flash drive or PictBridge‑...
User's Guide
Page 23
... LexmarkTM Printer Home (referred to as Printer Home) Lexmark Phone Book (referred to as Phone Book) Abbyy Sprint OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility) Lexmark Tools for Office (referred to as Tools for the printer. • Order supplies. • Maintain ink cartridges. • Register the printer. • Contact technical...
... LexmarkTM Printer Home (referred to as Printer Home) Lexmark Phone Book (referred to as Phone Book) Abbyy Sprint OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility) Lexmark Tools for Office (referred to as Tools for the printer. • Order supplies. • Maintain ink cartridges. • Register the printer. • Contact technical...
User's Guide
Page 38
Printing 38 Printing Tips for printing • Use the appropriate paper for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. • Do not touch the duplex latch or ...
Printing 38 Printing Tips for printing • Use the appropriate paper for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. • Do not touch the duplex latch or ...
User's Guide
Page 127
... Macintosh users 1 From the Apple menu, navigate to : > More Options > Align Printer An alignment page prints. Maintaining the printer 127 Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you may need to align the printhead. 1 Load plain paper. 2 From the home screen, navigate to : System Preferences...
... Macintosh users 1 From the Apple menu, navigate to : > More Options > Align Printer An alignment page prints. Maintaining the printer 127 Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you may need to align the printhead. 1 Load plain paper. 2 From the home screen, navigate to : System Preferences...
User's Guide
Page 128
... ink, so try the Clean Printhead option first to save ink. • If the ink levels are too low, then you must replace the ink cartridges before you may need to clean the printhead nozzles to your printer. 5 Make sure the printer is turned off and unplugged from the wall outlet...
... ink, so try the Clean Printhead option first to save ink. • If the ink levels are too low, then you must replace the ink cartridges before you may need to clean the printhead nozzles to your printer. 5 Make sure the printer is turned off and unplugged from the wall outlet...
User's Guide
Page 131
... three seconds to turn the printer back on page 135 If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online customer support...for error messages, and resolve any errors. • Check for paper jam messages, and clear any jams. • Check the ink cartridges, and install new cartridges if necessary. • Turn the printer off, wait about 10 seconds, and then turn off the printer. Note: Make sure the printer...
... three seconds to turn the printer back on page 135 If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online customer support...for error messages, and resolve any errors. • Check for paper jam messages, and clear any jams. • Check the ink cartridges, and install new cartridges if necessary. • Turn the printer off, wait about 10 seconds, and then turn off the printer. Note: Make sure the printer...
User's Guide
Page 133
... CHECK THE USB CONNECTION 1 Check the USB cable for three seconds to Macintosh users only. 1 With a document open the printer. 2 Make sure the cartridges are inserted correctly. If your printer, and then click Print. MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS...of the printer. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Note: This solution applies to turn off the printer. The cartridges should click firmly into the matching color slot of the printhead. 3 Close the printer. Troubleshooting 133 Print job does not print or is missing...
... CHECK THE USB CONNECTION 1 Check the USB cable for three seconds to Macintosh users only. 1 With a document open the printer. 2 Make sure the cartridges are inserted correctly. If your printer, and then click Print. MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS...of the printer. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Note: This solution applies to turn off the printer. The cartridges should click firmly into the matching color slot of the printhead. 3 Close the printer. Troubleshooting 133 Print job does not print or is missing...
User's Guide
Page 134
... troubleshoot" checklist does not solve the problem, then try one or more information, see "Replacing ink cartridges" on page 14. Press to : > More Options > Align Printer An alignment page prints. Note...blank pages Blank pages may have problems, then try one or more of the following: REPLACE THE INK CARTRIDGES For more of the following: MAKE SURE THE PRINTER IS NOT IN SLEEP MODE If the power light... is blinking on the computer. Note: Make sure that the cartridges click firmly into the USB port of the computer. Printer is busy or does not respond If the...
... troubleshoot" checklist does not solve the problem, then try one or more information, see "Replacing ink cartridges" on page 14. Press to : > More Options > Align Printer An alignment page prints. Note...blank pages Blank pages may have problems, then try one or more of the following: REPLACE THE INK CARTRIDGES For more of the following: MAKE SURE THE PRINTER IS NOT IN SLEEP MODE If the power light... is blinking on the computer. Note: Make sure that the cartridges click firmly into the USB port of the computer. Printer is busy or does not respond If the...
User's Guide
Page 136
... the current job. Change [Paper Source] to [Size] Paper Try one or more of the following : • Check the ink cartridges. 1 Open the printer, and then remove and reinstall the ink cartridges. 2 Load a plain and unmarked A4‑ or letter‑size paper. Cannot Collate Job Try one or more information, see...
... the current job. Change [Paper Source] to [Size] Paper Try one or more of the following : • Check the ink cartridges. 1 Open the printer, and then remove and reinstall the ink cartridges. 2 Load a plain and unmarked A4‑ or letter‑size paper. Cannot Collate Job Try one or more information, see...
User's Guide
Page 138
...the network to which your printer connects has an Internet connection. E‑mail Transmission Error Try one or more of the installed ink cartridges. If the printer cannot connect to the Internet, then contact your system support person. The printer supports only one or more of the... Missing Try one or more of the following: • Press to cancel the current job. • Use only genuine Lexmark ink cartridges. • Install the specified ink cartridges properly. E‑mail Server Not Specified Try one active network connection (Ethernet or wireless) at the back of the printer...
...the network to which your printer connects has an Internet connection. E‑mail Transmission Error Try one or more of the installed ink cartridges. If the printer cannot connect to the Internet, then contact your system support person. The printer supports only one or more of the... Missing Try one or more of the following: • Press to cancel the current job. • Use only genuine Lexmark ink cartridges. • Install the specified ink cartridges properly. E‑mail Server Not Specified Try one active network connection (Ethernet or wireless) at the back of the printer...
User's Guide
Page 139
... • Touch OK to clear the message. • See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com for a list of supported ink cartridges. The Cartridge Finder solution available in the tray. • Touch Paper Loaded, Continue to clear the message and ...139 • Turn the printer off the printer. • See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com for more information. The Cartridge Finder solution available in the SmartSolutions menu appears. • Touch OK to continue printing until you replace...
... • Touch OK to clear the message. • See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com for a list of supported ink cartridges. The Cartridge Finder solution available in the tray. • Touch Paper Loaded, Continue to clear the message and ...139 • Turn the printer off the printer. • See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com for more information. The Cartridge Finder solution available in the SmartSolutions menu appears. • Touch OK to continue printing until you replace...
User's Guide
Page 141
... Insert the specified paper tray into the printer, or touch OK. Printhead Error Remove and reinsert the printhead Warning-Potential Damage: Do not touch the cartridge contacts with bare hands to clear the message, depending on your printer model. Printer Memory Full Touch OK or press to avoid damage and print...
... Insert the specified paper tray into the printer, or touch OK. Printhead Error Remove and reinsert the printhead Warning-Potential Damage: Do not touch the cartridge contacts with bare hands to clear the message, depending on your printer model. Printer Memory Full Touch OK or press to avoid damage and print...
User's Guide
Page 143
...install the ink cartridges into the printhead. Troubleshooting 143 2 Insert the printhead, and then close the latch until it clicks into place. 1 2 Note: Make sure to clear the message. • If your printer did not come with a printhead, then visit the Lexmark support Web site ...at http://support.lexmark.com, or contact customer support for more of the following: • Turn the printer off, and then turn it back on. • Install a supported printhead. 1 Open the printer. 2 Press the release tab, and then remove the cartridges. 1 2 IIIIIIIIIIII IIIIIIIIIIIIIIII IIIII ...
...install the ink cartridges into the printhead. Troubleshooting 143 2 Insert the printhead, and then close the latch until it clicks into place. 1 2 Note: Make sure to clear the message. • If your printer did not come with a printhead, then visit the Lexmark support Web site ...at http://support.lexmark.com, or contact customer support for more of the following: • Turn the printer off, and then turn it back on. • Install a supported printhead. 1 Open the printer. 2 Press the release tab, and then remove the cartridges. 1 2 IIIIIIIIIIII IIIIIIIIIIIIIIII IIIII ...