Print Defects Guide
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If the fuser needs replacement, then contact customer support at http://support.lexmark.com or your service representative. Print Defects Guide Page 1 of 1 Print Defects Guide Identifying supplies or parts for replacement Match a set of the vertical lines. ... matches the defects on one of repeating defects on a print job to the marks on the print job indicates which particular part is a customer replaceable unit. Note: The imaging unit is causing the defect. Replace fuser Replace the imaging unit 80 mm (3.15 in.) 97 mm (3.82 in.) 47 mm (1.85 in.) 38 mm (1.5 in.)
If the fuser needs replacement, then contact customer support at http://support.lexmark.com or your service representative. Print Defects Guide Page 1 of 1 Print Defects Guide Identifying supplies or parts for replacement Match a set of the vertical lines. ... matches the defects on one of repeating defects on a print job to the marks on the print job indicates which particular part is a customer replaceable unit. Note: The imaging unit is causing the defect. Replace fuser Replace the imaging unit 80 mm (3.15 in.) 97 mm (3.82 in.) 47 mm (1.85 in.) 38 mm (1.5 in.)
Quick Reference
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... the jam. bin. [20y.xx] 3 Front door [x]‑page jam, open front door. [20y.xx] Open the front door, then remove the toner cartridge and imaging unit, and then the jammed paper. 11 Jam access area Printer control panel message What to clear duplex. [23y.xx] Pull out tray 1 completely, then push...
... the jam. bin. [20y.xx] 3 Front door [x]‑page jam, open front door. [20y.xx] Open the front door, then remove the toner cartridge and imaging unit, and then the jammed paper. 11 Jam access area Printer control panel message What to clear duplex. [23y.xx] Pull out tray 1 completely, then push...
Quick Reference
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... the toner cartridge out using the handle. Warning-Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Note: Make sure all paper fragments are removed. 4 Place the imaging unit aside on each side, and then gently pull it . 1 Press the button on the right side of the printer...HOT SURFACE: The inside of future print jobs. 6 Firmly grasp the jammed paper on a flat, smooth surface. Warning-Potential Damage: Do not expose the imaging unit to cool before touching it out. [x]‑page jam, open the front door. 3 Lift the green handle, and then pull the...
... the toner cartridge out using the handle. Warning-Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Note: Make sure all paper fragments are removed. 4 Place the imaging unit aside on each side, and then gently pull it . 1 Press the button on the right side of the printer...HOT SURFACE: The inside of future print jobs. 6 Firmly grasp the jammed paper on a flat, smooth surface. Warning-Potential Damage: Do not expose the imaging unit to cool before touching it out. [x]‑page jam, open the front door. 3 Lift the green handle, and then pull the...
Quick Reference
Page 13
... are removed. 13 Note: Make sure all paper fragments are removed. 8 Insert the toner cartridge by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the cartridge into the printer. [x]‑page jam, open rear door. [20y... be hot. For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . 2 Gently pull down the rear door. 7 Insert the imaging unit by aligning the side rails of the cartridge with the arrows on the side rails inside the printer, and then insert the...
... are removed. 13 Note: Make sure all paper fragments are removed. 8 Insert the toner cartridge by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the cartridge into the printer. [x]‑page jam, open rear door. [20y... be hot. For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . 2 Gently pull down the rear door. 7 Insert the imaging unit by aligning the side rails of the cartridge with the arrows on the side rails inside the printer, and then insert the...
Supplies Guide
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Part name Lexmark Return Program Regular Imaging unit 500Z 500ZA Ordering a maintenance kit Notes: • Using certain types of paper may cause imaging unit parts to fail prior to exhaustion of the maintenance kit. • The separator roller, fuser, pick rollers, transfer roller, and ... assembly are all included in Japan. Supplies Guide Page 2 of 2 Item Worldwide High Yield Toner Cartridge Regular cartridge 600HA Ordering an imaging unit Extremely low print coverage for extended periods of time may require more than one sheet of paper at a time. For information on replacing ...
Part name Lexmark Return Program Regular Imaging unit 500Z 500ZA Ordering a maintenance kit Notes: • Using certain types of paper may cause imaging unit parts to fail prior to exhaustion of the maintenance kit. • The separator roller, fuser, pick rollers, transfer roller, and ... assembly are all included in Japan. Supplies Guide Page 2 of 2 Item Worldwide High Yield Toner Cartridge Regular cartridge 600HA Ordering an imaging unit Extremely low print coverage for extended periods of time may require more than one sheet of paper at a time. For information on replacing ...
User's Guide
Page 158
...roller, and redrive assembly are all included in Japan. Recommended part number Part name Separator pad Part number 40X6247 Ordering an imaging unit Extremely low print coverage for extended periods of time may require more frequent replacement of toner from toner cartridge. Recommended maintenance ...more information on replacing the ADF separator pad, see the instruction sheet that came with the part. Part name Lexmark Return Program Regular Imaging unit 500Z 500ZA For more than one sheet of paper at a time. Part number 40X9146 40X9135 40X9136 Ordering an ADF...
...roller, and redrive assembly are all included in Japan. Recommended part number Part name Separator pad Part number 40X6247 Ordering an imaging unit Extremely low print coverage for extended periods of time may require more frequent replacement of toner from toner cartridge. Recommended maintenance ...more information on replacing the ADF separator pad, see the instruction sheet that came with the part. Part name Lexmark Return Program Regular Imaging unit 500Z 500ZA For more than one sheet of paper at a time. Part number 40X9146 40X9135 40X9136 Ordering an ADF...
User's Guide
Page 160
Maintaining the printer 160 2 Pull the toner cartridge out using the handle. 3 Unpack the toner cartridge, and then remove all packing materials. 4 Shake the new cartridge to direct light for more than 10 minutes. Warning-Potential Damage: Do not expose the imaging unit to redistribute the toner. 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Extended exposure to light may cause print quality problems. 6 Close the front door.
Maintaining the printer 160 2 Pull the toner cartridge out using the handle. 3 Unpack the toner cartridge, and then remove all packing materials. 4 Shake the new cartridge to direct light for more than 10 minutes. Warning-Potential Damage: Do not expose the imaging unit to redistribute the toner. 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Extended exposure to light may cause print quality problems. 6 Close the front door.
User's Guide
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Maintaining the printer 161 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Lift the green handle, and then pull the imaging unit out of the printer.
Maintaining the printer 161 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Lift the green handle, and then pull the imaging unit out of the printer.
User's Guide
Page 162
Maintaining the printer 162 4 Unpack the new imaging unit, and then shake it. 5 Remove all packing materials from the imaging unit. Extended exposure to direct light for more than 10 minutes. Doing so may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Warning-Potential Damage: Do not expose the imaging unit to light may affect the print quality of future print jobs. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer.
Maintaining the printer 162 4 Unpack the new imaging unit, and then shake it. 5 Remove all packing materials from the imaging unit. Extended exposure to direct light for more than 10 minutes. Doing so may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Warning-Potential Damage: Do not expose the imaging unit to light may affect the print quality of future print jobs. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer.
User's Guide
Page 166
... supply that prompts the alert can determine how you want to prevent damage. 4 Click Submit. The status of the supply appears on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set for all supply conditions. • The percentage of report you would like to continue printing...
... supply that prompts the alert can determine how you want to prevent damage. 4 Click Submit. The status of the supply appears on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set for all supply conditions. • The percentage of report you would like to continue printing...
User's Guide
Page 170
... then remove the jammed paper. 7 Rear door [x]‑page jam, open front door. [20y.xx] Open the front door, then remove the toner cartridge and imaging unit, and then the jammed paper. 4 Multipurpose feeder [x]‑page jam, clear manual feeder. [250.xx] Remove all paper from the multipurpose feeder, and then remove...
... then remove the jammed paper. 7 Rear door [x]‑page jam, open front door. [20y.xx] Open the front door, then remove the toner cartridge and imaging unit, and then the jammed paper. 4 Multipurpose feeder [x]‑page jam, clear manual feeder. [250.xx] Remove all paper from the multipurpose feeder, and then remove...
User's Guide
Page 172
Warning-Potential Damage: Do not expose the imaging unit to light may affect the quality of future print jobs. 4 Place the imaging unit aside on a flat, smooth surface. Extended exposure to direct light for more than 10 minutes. Clearing jams 172 3 Lift the green handle, and then pull the imaging unit out of the printer. Warning-Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Doing so may cause print quality problems. 5 Lift the green flap in front of the printer.
Warning-Potential Damage: Do not expose the imaging unit to light may affect the quality of future print jobs. 4 Place the imaging unit aside on a flat, smooth surface. Extended exposure to direct light for more than 10 minutes. Clearing jams 172 3 Lift the green handle, and then pull the imaging unit out of the printer. Warning-Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Doing so may cause print quality problems. 5 Lift the green flap in front of the printer.
User's Guide
Page 173
Clearing jams 173 6 Firmly grasp the jammed paper on the side rails inside the printer, and then insert the cartridge into the printer. Note: Make sure all paper fragments are removed. 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on each side, and then gently pull it out.
Clearing jams 173 6 Firmly grasp the jammed paper on the side rails inside the printer, and then insert the cartridge into the printer. Note: Make sure all paper fragments are removed. 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on each side, and then gently pull it out.
User's Guide
Page 181
...of the following: • Load the correct size and type of the User's Guide or visit www.lexmark.com. 2 Change the toner cartridge or imaging unit so that the paper size and type settings are MICR or non‑MICR supplies. Troubleshooting 181 Troubleshooting ...Understanding printer messages Cartridge, imaging unit mismatch [41.xy] 1 Check if the toner cartridge and imaging unit are both are specified in the Paper menu on the printer control panel to replace the ...
...of the following: • Load the correct size and type of the User's Guide or visit www.lexmark.com. 2 Change the toner cartridge or imaging unit so that the paper size and type settings are MICR or non‑MICR supplies. Troubleshooting 181 Troubleshooting ...Understanding printer messages Cartridge, imaging unit mismatch [41.xy] 1 Check if the toner cartridge and imaging unit are both are specified in the Paper menu on the printer control panel to replace the ...
User's Guide
Page 184
... following: • Load the correct size of the following : • From the printer control panel, select Continue to replace the imaging unit very soon. For non‑touch‑screen printer models, press to clear the message and continue printing. Contact system administrator. Fax ...Station Number not set up . For non‑touch‑screen printer models, press to confirm. Imaging unit very low, [x] estimated pages remain [84.xy] You may need to clear the message. Incorrect paper size, open [paper source] [...
... following: • Load the correct size of the following : • From the printer control panel, select Continue to replace the imaging unit very soon. For non‑touch‑screen printer models, press to clear the message and continue printing. Contact system administrator. Fax ...Station Number not set up . For non‑touch‑screen printer models, press to confirm. Imaging unit very low, [x] estimated pages remain [84.xy] You may need to clear the message. Incorrect paper size, open [paper source] [...
User's Guide
Page 189
... macros, and other data stored in the printer. Your Lexmark printer is disabled. If you do not wish to accept these risks and to function best with Lexmark supplies and parts and may not be toner cartridge or imaging unit. Note: Downloaded fonts and macros that are not previously ...stored in flash memory for 15 seconds. The printer has detected a non‑Lexmark supply or part installed in the ...
... macros, and other data stored in the printer. Your Lexmark printer is disabled. If you do not wish to accept these risks and to function best with Lexmark supplies and parts and may not be toner cartridge or imaging unit. Note: Downloaded fonts and macros that are not previously ...stored in flash memory for 15 seconds. The printer has detected a non‑Lexmark supply or part installed in the ...
User's Guide
Page 190
...For non-touchscreen printer models, press to restart. For more of the following: • Check if the imaging unit is missing. If missing, install the imaging unit. If removing the paper does not clear the message, then select Continue on installing the cartridge, see the... appears after reinstalling the supply, then the imaging unit is defective. Replace the imaging unit. From the printer control panel, touch to confirm. Reinstall missing or unresponsive cartridge [31.xy] Try one or more information, visit http://support.lexmark.com or contact customer support. Last job...
...For non-touchscreen printer models, press to restart. For more of the following: • Check if the imaging unit is missing. If missing, install the imaging unit. If removing the paper does not clear the message, then select Continue on installing the cartridge, see the... appears after reinstalling the supply, then the imaging unit is defective. Replace the imaging unit. From the printer control panel, touch to confirm. Reinstall missing or unresponsive cartridge [31.xy] Try one or more information, visit http://support.lexmark.com or contact customer support. Last job...
User's Guide
Page 191
... with the supply. For more information, see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Note: If you do not have a replacement imaging unit, then see the instruction sheet that matches the region number of the printer. Note: If you do not have ... see the instruction sheet that came with the supply or see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. x and y can have a replacement imaging unit, then see the "Replacing supplies" section of the error code shown on the printer control panel. • The x and ...
... with the supply. For more information, see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Note: If you do not have a replacement imaging unit, then see the instruction sheet that matches the region number of the printer. Note: If you do not have ... see the instruction sheet that came with the supply or see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. x and y can have a replacement imaging unit, then see the "Replacing supplies" section of the error code shown on the printer control panel. • The x and ...
User's Guide
Page 192
...the scanner, or contact your service representative, and then report the message. The printer is scheduled for maintenance. Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to end the last successful scan job. From the printer control panel, try one ... automatic feeder cover open Close the ADF cover. Note: If you do not have a replacement imaging unit, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Scanner disabled by admin [840.01] Print without further scanning to clear the message and...
...the scanner, or contact your service representative, and then report the message. The printer is scheduled for maintenance. Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to end the last successful scan job. From the printer control panel, try one ... automatic feeder cover open Close the ADF cover. Note: If you do not have a replacement imaging unit, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Scanner disabled by admin [840.01] Print without further scanning to clear the message and...
User's Guide
Page 207
Step 3 a Depending on letter-size paper using a 220-volt fuser compresses images. Contact customer support. 1 Remove the toner cartridge. 2 Remove the imaging unit. b Resend the print job. Compressed images appear on prints Note: Printing on your operating system, specify the paper size from Printing Preferences or from ... paper size and type match the paper loaded in the tray matches the fuser type. Warning-Potential Damage: Do not expose the imaging unit to direct light for printing on letter-size paper and a 220-volt fuser for more of the paper loaded in the tray?...
Step 3 a Depending on letter-size paper using a 220-volt fuser compresses images. Contact customer support. 1 Remove the toner cartridge. 2 Remove the imaging unit. b Resend the print job. Compressed images appear on prints Note: Printing on your operating system, specify the paper size from Printing Preferences or from ... paper size and type match the paper loaded in the tray matches the fuser type. Warning-Potential Damage: Do not expose the imaging unit to direct light for printing on letter-size paper and a 220-volt fuser for more of the paper loaded in the tray?...