Service Manual
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... 1-9 Diagnostics information 2-1 Start 2-1 Overview of the operator panel and menus 2-2 Indicator light 2-2 Buttons 2-3 Diagram of the printer menus 2-5 Messages and error codes 2-6 User attendance messages 2-6 Cartridge error messages 2-9 Paper jam error codes (200-series 2-9 Service error codes 2-15 Symptom tables 2-20 POST symptom table 2-20 Printer symptom table 2-21 Service checks 2-22 Controller board service check 2-22...
... 1-9 Diagnostics information 2-1 Start 2-1 Overview of the operator panel and menus 2-2 Indicator light 2-2 Buttons 2-3 Diagram of the printer menus 2-5 Messages and error codes 2-6 User attendance messages 2-6 Cartridge error messages 2-9 Paper jam error codes (200-series 2-9 Service error codes 2-15 Symptom tables 2-20 POST symptom table 2-20 Printer symptom table 2-21 Service checks 2-22 Controller board service check 2-22...
Service Manual
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General information The Lexmark™ E360d and E360dn are monochrome laser printers designed for more information. See "Repair information" on E360d and E360dn. 4513-420, -430 1. For information on E260d and E260dn, see the 4513-630, -63W, -6EW service manual. After completing... in this manual leads to verify the repair. General information 1-1 For information on page 2-1 for single users or small workgroups. Use the error code charts, symptom index, and service checks to help identify parts. See "Diagnostics information" on E460dn and E460dw, see the 4513-220,-230 service...
General information The Lexmark™ E360d and E360dn are monochrome laser printers designed for more information. See "Repair information" on E360d and E360dn. 4513-420, -430 1. For information on E260d and E260dn, see the 4513-630, -63W, -6EW service manual. After completing... in this manual leads to verify the repair. General information 1-1 For information on page 2-1 for single users or small workgroups. Use the error code charts, symptom index, and service checks to help identify parts. See "Diagnostics information" on E460dn and E460dw, see the 4513-220,-230 service...
Service Manual
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... the POR sequence when the printer is a precaution for a malfunctioning printer. While code is displayed. 6. Close Door will be displayed if the cover is displayed. 5. Models E360d and E360dn have an operator panel with the memory and processor speed. Applicable toner ...• A description of a problem, see "Symptom tables" on the operator panel. 2. A screen is : * 32 Mb 366 Mhz 4. Any cartridge errors, such as Defective Cartridge, are displayed. 9. A typical example of the printer. - Diagnostics information 4513-420, -430 Start CAUTION: Unplug power from the ...
... the POR sequence when the printer is a precaution for a malfunctioning printer. While code is displayed. 6. Close Door will be displayed if the cover is displayed. 5. Models E360d and E360dn have an operator panel with the memory and processor speed. Applicable toner ...• A description of a problem, see "Symptom tables" on the operator panel. 2. A screen is : * 32 Mb 366 Mhz 4. Any cartridge errors, such as Defective Cartridge, are displayed. 9. A typical example of the printer. - Diagnostics information 4513-420, -430 Start CAUTION: Unplug power from the ...
Service Manual
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... also be changed from that must be downloaded while this message is not valid. 4513-420, -430 Messages and error codes User attendance messages The printer control panel displays messages describing the current state of the printer and indicates possible printer problems that tray. ... the correct media type and size, then it prints on media already installed in the default input source. • Cancel the current job. 2-6 Lexmark™ E360d, E360dn This topic provides a list of all printer messages, explains what they mean, and tells how to clear the message. Download valid...
... also be changed from that must be downloaded while this message is not valid. 4513-420, -430 Messages and error codes User attendance messages The printer control panel displays messages describing the current state of the printer and indicates possible printer problems that tray. ... the correct media type and size, then it prints on media already installed in the default input source. • Cancel the current job. 2-6 Lexmark™ E360d, E360dn This topic provides a list of all printer messages, explains what they mean, and tells how to clear the message. Download valid...
Service Manual
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...full. Insert the tray into the printer. 4513-420, -430 User attendance messages (Continued) Message Prog System Code DO NOT POWER OFF Ready Remove Paper Standard Bin Resetting Maint Cnt Valu Resetting PC Cnt Value Resetting the ...message to print. Note: When factory default settings are deleted. • All menu settings return to prevent a 38 Memory Full error. The printer is full. • Replace the toner cartridge. • Press to print the contents of Job command, a...: - Wait for an End of the buffer. • Cancel the current job. 2-8 Lexmark™ E360d, E360dn
...full. Insert the tray into the printer. 4513-420, -430 User attendance messages (Continued) Message Prog System Code DO NOT POWER OFF Ready Remove Paper Standard Bin Resetting Maint Cnt Valu Resetting PC Cnt Value Resetting the ...message to print. Note: When factory default settings are deleted. • All menu settings return to prevent a 38 Memory Full error. The printer is full. • Replace the toner cartridge. • Press to print the contents of Job command, a...: - Wait for an End of the buffer. • Cancel the current job. 2-8 Lexmark™ E360d, E360dn
Service Manual
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...the specified length. If so, then inspect the tray wear strips and replace if necessary. Diagnostics information 2-9 4513-420, -430 Cartridge error messages Error 30 31 32 Description Invalid refill Missing or defective cartridge Unsupported print cartridge Action Replace the cartridge. See "Media manual input sensor removal"...the leading edge of the media is running or pre-staged media in the paper path. • Media not of the tray. Paper jam error codes (200-series) Note: The Event log (See "Event log" on page 4-39. 200.08 Media reached the input sensor before interrupt ...
...the specified length. If so, then inspect the tray wear strips and replace if necessary. Diagnostics information 2-9 4513-420, -430 Cartridge error messages Error 30 31 32 Description Invalid refill Missing or defective cartridge Unsupported print cartridge Action Replace the cartridge. See "Media manual input sensor removal"...the leading edge of the media is running or pre-staged media in the paper path. • Media not of the tray. Paper jam error codes (200-series) Note: The Event log (See "Event log" on page 4-39. 200.08 Media reached the input sensor before interrupt ...
Service Manual
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4513-420, -430 Error Description Action 201.25 201.26 Exit sensor never made by leading edge of the ...freely or has no spring action, then replace the fuser. The flag is found, then replace the damaged part. Indicates code may be receiving more interrupts than expected, so it enters the output bin, open to isolate the fuser from the other...way. Page arrived at the entrance or in machine during warm-up. See "Fuser removal" on page 4-48. 2-12 Lexmark™ E360d, E360dn Page at the exit sensor. 202.02 Exit sensor never broke from the sheet ahead of media when feeding out...
4513-420, -430 Error Description Action 201.25 201.26 Exit sensor never made by leading edge of the ...freely or has no spring action, then replace the fuser. The flag is found, then replace the damaged part. Indicates code may be receiving more interrupts than expected, so it enters the output bin, open to isolate the fuser from the other...way. Page arrived at the entrance or in machine during warm-up. See "Fuser removal" on page 4-48. 2-12 Lexmark™ E360d, E360dn Page at the exit sensor. 202.02 Exit sensor never broke from the sheet ahead of media when feeding out...
Service Manual
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... cool while checking for slope change . Diagnostics information 2-15 See "Fuser service check" on page 2-37. Replace the transfer roll. 4513-420, -430 Service error codes Service error codes are generally non-recoverable except in an intermittent condition when the printer can occur in printing or standby modes. 921.00 Under temperature during standby...
... cool while checking for slope change . Diagnostics information 2-15 See "Fuser service check" on page 2-37. Replace the transfer roll. 4513-420, -430 Service error codes Service error codes are generally non-recoverable except in an intermittent condition when the printer can occur in printing or standby modes. 921.00 Under temperature during standby...
Service Manual
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...during position control 937.03 Overspeed detected during speed control Power supply service errors 940.00 940.01 LVPS service error Line frequency outside allowed range of support to authenticate Signature Verification Code Call the next level of 45Hz-64Hz Replace the LVPS/HVPS. Do ... POR will clear this use. See "Main motor service check" on page 2-22. 2-18 Lexmark™ E360d, E360dn See "Controller board service check" on page 2-27. 951.xx Error with system part. See "Controller board service check" on the controller board Replace the controller board. See "...
...during position control 937.03 Overspeed detected during speed control Power supply service errors 940.00 940.01 LVPS service error Line frequency outside allowed range of support to authenticate Signature Verification Code Call the next level of 45Hz-64Hz Replace the LVPS/HVPS. Do ... POR will clear this use. See "Main motor service check" on page 2-22. 2-18 Lexmark™ E360d, E360dn See "Controller board service check" on page 2-27. 951.xx Error with system part. See "Controller board service check" on the controller board Replace the controller board. See "...
Service Manual
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... device 983.xx Invalid command received by the specified device Diagnostics information 2-19 4513-420, -430 Error Description Action 959.03 959.04 Signature Verification Code failed to command request. See "Controller board service check" on page 2-22. 959.25 Insufficient device... space during initialization. Replace the memory card. 964.xx Download Emulation Cyclic Redundancy Check Error: checksum failure detected in network...
... device 983.xx Invalid command received by the specified device Diagnostics information 2-19 4513-420, -430 Error Description Action 959.03 959.04 Signature Verification Code failed to command request. See "Controller board service check" on page 2-22. 959.25 Insufficient device... space during initialization. Replace the memory card. 964.xx Download Emulation Cyclic Redundancy Check Error: checksum failure detected in network...
Service Manual
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4513-420, -430 Error 984.xx 990.xx 991.xx Description Action Invalid command parameter received by the specidied device Call the next level of support. Fuser does not ... the LCD does not come on . Main motor does not come on . Note: Investigate any displayed codes before proceeding with these symptoms. For example, a missing toner cartridge will prevent POST from completing. 2-20 Lexmark™ E360d, E360dn Symptom tables POST symptom table Symptom The main motor, cooling fan, and fuser do not come...
4513-420, -430 Error 984.xx 990.xx 991.xx Description Action Invalid command parameter received by the specidied device Call the next level of support. Fuser does not ... the LCD does not come on . Main motor does not come on . Note: Investigate any displayed codes before proceeding with these symptoms. For example, a missing toner cartridge will prevent POST from completing. 2-20 Lexmark™ E360d, E360dn Symptom tables POST symptom table Symptom The main motor, cooling fan, and fuser do not come...
Service Manual
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... the Diagnostic mode, additional information is included, and the print cartridge lockout is changed : • SmartSwitch settings for 900 service errors. When PPDS emulation is activated, the following settings are also changed to PPDS Emulation. Diagnostic aids 3-3 Select Print Event Log from... activates or deactivates PPDS emulation data stream. When printed from the CONFIG MENU will not contain debug information or secondary codes for each port are duplexed. This operation should be printed from DIAGNOSTICS mode does include this information. However, the event...
... the Diagnostic mode, additional information is included, and the print cartridge lockout is changed : • SmartSwitch settings for 900 service errors. When PPDS emulation is activated, the following settings are also changed to PPDS Emulation. Diagnostic aids 3-3 Select Print Event Log from... activates or deactivates PPDS emulation data stream. When printed from the CONFIG MENU will not contain debug information or secondary codes for each port are duplexed. This operation should be printed from DIAGNOSTICS mode does include this information. However, the event...
Service Manual
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...Test 3-8 4513-420, -430 E Edge to Edge 3-13 EP Defaults 3-13 error log clear log (diagnostics mode) 3-15 display log (diagnostics mode) 3-14 Print Log 3-15 error messages service error codes 2-15 user attendance messages 2-6 ESD-sensitive parts 4-1 F fan parts catalog 7-5 service...lithium battery 4-6 locations front views 5-1 rear views 5-1 lubrication specifications 6-1 LVPS/HVPS parts catalog 7-5 service check 2-25 M messages service error codes 2-15 user attendance messages 2-6 Model Name 3-13 models comparison 1-1 diagrams 5-1 operator panels 1-2 service menus 3-1 trays available 1-5 Index ...
...Test 3-8 4513-420, -430 E Edge to Edge 3-13 EP Defaults 3-13 error log clear log (diagnostics mode) 3-15 display log (diagnostics mode) 3-14 Print Log 3-15 error messages service error codes 2-15 user attendance messages 2-6 ESD-sensitive parts 4-1 F fan parts catalog 7-5 service...lithium battery 4-6 locations front views 5-1 rear views 5-1 lubrication specifications 6-1 LVPS/HVPS parts catalog 7-5 service check 2-25 M messages service error codes 2-15 user attendance messages 2-6 Model Name 3-13 models comparison 1-1 diagrams 5-1 operator panels 1-2 service menus 3-1 trays available 1-5 Index ...
Service Manual
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... I-2 Lexmark™ E360d, E360dn parallel port 2-29 print quality 2-30 black page 2-31 blank page 2-30 heavy background 2-31 image density 2-32 light print 2-33 partial blank image 2-32 poor fusing of image 2-32 toner on back of page 2-33 white or black lines 2-33 printhead 2-37 transfer roll 2-37 service error codes 2-15...
... I-2 Lexmark™ E360d, E360dn parallel port 2-29 print quality 2-30 black page 2-31 blank page 2-30 heavy background 2-31 image density 2-32 light print 2-33 partial blank image 2-32 poor fusing of image 2-32 toner on back of page 2-33 white or black lines 2-33 printhead 2-37 transfer roll 2-37 service error codes 2-15...