Service Manual
Page 4
... 3-12 EP setup 3-13 Event log 3-14 Exit Diagnostics 3-15 Printhead assembly electronic adjustment 3-16 Printhead assembly mechanical adjustment 3-17 Repair information 4-1 Handling ESD-sensitive parts 4-1 Removal procedures 4-2 ACM pick tire roller removal 4-3 Bezel removal 4-5 Controller board removal 4-6 Cover open sensor 4-8 Door mount removal 4-9 Duplex removal 4-11 Duplex/main motor ... 4-34 Media ACM ASM feeder removal 4-37 Media feed clutch with cable removal 4-40 Media manual input sensor 4-42 Multipurpose feeder (MPF) removal 4-45 iv Lexmark™ E360d, E360dn
... 3-12 EP setup 3-13 Event log 3-14 Exit Diagnostics 3-15 Printhead assembly electronic adjustment 3-16 Printhead assembly mechanical adjustment 3-17 Repair information 4-1 Handling ESD-sensitive parts 4-1 Removal procedures 4-2 ACM pick tire roller removal 4-3 Bezel removal 4-5 Controller board removal 4-6 Cover open sensor 4-8 Door mount removal 4-9 Duplex removal 4-11 Duplex/main motor ... 4-34 Media ACM ASM feeder removal 4-37 Media feed clutch with cable removal 4-40 Media manual input sensor 4-42 Multipurpose feeder (MPF) removal 4-45 iv Lexmark™ E360d, E360dn
Service Manual
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... statements: CAUTION A caution identifies something that might damage the product hardware or software. xvi Lexmark™ E360d, E360dn 4513-420, -430 Preface This manual contains maintenance procedures for making printer adjustments and removing... and installing FRUs. 5. Special tools and test equipment, as well as general environmental and safety instructions, are several types of printer problems. 4. Parts catalog contains illustrations and part...
... statements: CAUTION A caution identifies something that might damage the product hardware or software. xvi Lexmark™ E360d, E360dn 4513-420, -430 Preface This manual contains maintenance procedures for making printer adjustments and removing... and installing FRUs. 5. Special tools and test equipment, as well as general environmental and safety instructions, are several types of printer problems. 4. Parts catalog contains illustrations and part...
Service Manual
Page 17
... The Lexmark™ E360d and E360dn are monochrome laser printers designed for more information. This book contains information on page 4-1 to verify the repair. Use the error code charts, symptom index, and service checks to the correct field replaceable unit (FRU) or part. General... information 1-1 Maintenance approach The diagnostic information in this manual leads to determine the symptom and repair the failure. See "Repair information" on E360d and E360dn. For information on E460dn and E460dw, see the...
... The Lexmark™ E360d and E360dn are monochrome laser printers designed for more information. This book contains information on page 4-1 to verify the repair. Use the error code charts, symptom index, and service checks to the correct field replaceable unit (FRU) or part. General... information 1-1 Maintenance approach The diagnostic information in this manual leads to determine the symptom and repair the failure. See "Repair information" on E360d and E360dn. For information on E460dn and E460dw, see the...
Service Manual
Page 38
... at fuser nip before sending to stop at the exit sensor. 202.02 Exit sensor never broke from the other parts. 202.01 Exit sensor never broke on page 4-48. 2-12 Lexmark™ E360d, E360dn See "Fuser removal" on page 4-20. 202.32 Long media or shingled multi feed stopped before fuser started ramping...
... at fuser nip before sending to stop at the exit sensor. 202.02 Exit sensor never broke from the other parts. 202.01 Exit sensor never broke on page 4-48. 2-12 Lexmark™ E360d, E360dn See "Fuser removal" on page 4-20. 202.32 Long media or shingled multi feed stopped before fuser started ramping...
Service Manual
Page 44
... frequency below 43Hz 940.03 No zero cross detected on the controller board Replace the controller board. occurred. 953.xx NVRAM chip failure with system part. Install a new note. 4513-420, -430 Error Description Action 937.00 937.01 Main transport motor lost lock Main transport motor lost lock, detected by..." on page 2-27. 954.xx 955.xx NVRAM chip failure with mirror Replace the operator panel. See "Controller board service check" on page 2-22. 2-18 Lexmark™ E360d, E360dn Replace the controller board.
... frequency below 43Hz 940.03 No zero cross detected on the controller board Replace the controller board. occurred. 953.xx NVRAM chip failure with system part. Install a new note. 4513-420, -430 Error Description Action 937.00 937.01 Main transport motor lost lock Main transport motor lost lock, detected by..." on page 2-27. 954.xx 955.xx NVRAM chip failure with mirror Replace the operator panel. See "Controller board service check" on page 2-22. 2-18 Lexmark™ E360d, E360dn Replace the controller board.
Service Manual
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...; The resistance should be approximately 70 ohms. • If it is not, then replace the solenoid. • If the resistance is short. 2-28 Lexmark™ E360d, E360dn Do not mix media types in the ACM assembly for signs of media may be too wide when the stack is approximately 70 ohms, then... check the controller board. Replace the tires as necessary. Replace the faulty part. Media skews FRU Paper feed (pick tires) tray 1 Paper feed (...
...; The resistance should be approximately 70 ohms. • If it is not, then replace the solenoid. • If the resistance is short. 2-28 Lexmark™ E360d, E360dn Do not mix media types in the ACM assembly for signs of media may be too wide when the stack is approximately 70 ohms, then... check the controller board. Replace the tires as necessary. Replace the faulty part. Media skews FRU Paper feed (pick tires) tray 1 Paper feed (...
Service Manual
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... -430 Removal procedures Note: • Remove the toner cartridge and media tray before proceeding with a removal. 4-2 Lexmark™ E360d, E360dn The toner cartridge should be protected from light while out of the printer. • We recommend disconnecting all external cables... the printer to prevent damage during service. • Unless otherwise stated, reinstall the parts in reverse order of removal. • When reinstalling a part held with several screws, start all screws before final tightening. • Remove the paper tray and print cartridge before removing other printer parts.
... -430 Removal procedures Note: • Remove the toner cartridge and media tray before proceeding with a removal. 4-2 Lexmark™ E360d, E360dn The toner cartridge should be protected from light while out of the printer. • We recommend disconnecting all external cables... the printer to prevent damage during service. • Unless otherwise stated, reinstall the parts in reverse order of removal. • When reinstalling a part held with several screws, start all screws before final tightening. • Remove the paper tray and print cartridge before removing other printer parts.
Service Manual
Page 155
...Part number: identifies the unique number that the part is procurable but is not pictured in the illustration. • PP: (Parts Packet) in the parts description column indicates the part is used in the diagram. 7. Machine type and model Description 4513-420 4513-430 Lexmark E360d Lexmark E360dn Parts catalog 7-1 Parts... catalog 4513-420, -430 How to the number of units packaged together and identified by the part number. • NS: (Not shown) in the Asm-...
...Part number: identifies the unique number that the part is procurable but is not pictured in the illustration. • PP: (Parts Packet) in the parts description column indicates the part is used in the diagram. 7. Machine type and model Description 4513-420 4513-430 Lexmark E360d Lexmark E360dn Parts catalog 7-1 Parts... catalog 4513-420, -430 How to the number of units packaged together and identified by the part number. • NS: (Not shown) in the Asm-...
Service Manual
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Assembly 1: Covers AsmIndex 1-1 2 3 4 4 5 5 6 7 8 9 10 11 12 13 13 Part number 40X5373 40X5377 40X5375 40X5398 40X5399 40X5394 40X5395 40X2855 40X5382 40X5381 40X5379 40X5359 40X5378 40X5374 40X5355 40X5390 Units/ mach Units/ FRU Description 1 1 Top cover assembly 1 1 ...) 1 6 Wear strips (250-sheet trays, optional and primary) 1 1 Main tray 1 1 Front door cover 1 1 Nameplate cover 1 1 Front access door assembly 1 1 Left side cover 1 1 LCD bezel cover, E360d 1 1 LCD bezel cover, E360dn 4513-420, -430 Parts catalog 7-3
Assembly 1: Covers AsmIndex 1-1 2 3 4 4 5 5 6 7 8 9 10 11 12 13 13 Part number 40X5373 40X5377 40X5375 40X5398 40X5399 40X5394 40X5395 40X2855 40X5382 40X5381 40X5379 40X5359 40X5378 40X5374 40X5355 40X5390 Units/ mach Units/ FRU Description 1 1 Top cover assembly 1 1 ...) 1 6 Wear strips (250-sheet trays, optional and primary) 1 1 Main tray 1 1 Front door cover 1 1 Nameplate cover 1 1 Front access door assembly 1 1 Left side cover 1 1 LCD bezel cover, E360d 1 1 LCD bezel cover, E360dn 4513-420, -430 Parts catalog 7-3
Service Manual
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...8 9 10 11 12 13 Part number 40X5354 40X5388 40X5344 40X5345 40X5346 40X5365 40X5360 40X5392 40X5385 40X5347 40X5349 40X5361 40X5362 40X5366 40X5369 40X5371 40X5370 40X5387 Units/ mach Units/ FRU Description 1 LCD operator panel assembly, E360d/E360dn 1 LCD operator panel assembly, E360d/E360dn DBCS 1 Fuser assembly, 115... 1 Access door open sensor assembly 1 1 Cooling fan (screws included) 1 1 Toner low sensor 1 1 Controller board, E360d 1 1 Controller board, E360dn 1 LVPS/HVPS card assembly, 110 V/100 V 1 LVPS/HVPS card assembly, 220 V 1 1 Manual input sensor assembly ...
...8 9 10 11 12 13 Part number 40X5354 40X5388 40X5344 40X5345 40X5346 40X5365 40X5360 40X5392 40X5385 40X5347 40X5349 40X5361 40X5362 40X5366 40X5369 40X5371 40X5370 40X5387 Units/ mach Units/ FRU Description 1 LCD operator panel assembly, E360d/E360dn 1 LCD operator panel assembly, E360d/E360dn DBCS 1 Fuser assembly, 115... 1 Access door open sensor assembly 1 1 Cooling fan (screws included) 1 1 Toner low sensor 1 1 Controller board, E360d 1 1 Controller board, E360dn 1 LVPS/HVPS card assembly, 110 V/100 V 1 LVPS/HVPS card assembly, 220 V 1 1 Manual input sensor assembly ...
Service Manual
Page 166
service check 2-27 overview 1-2 P panel, control 1-2 paper jams tips on preventing 1-7 parallel port service check 2-29 parts catalog covers 7-2 electronics 7-4 frame 7-6 options 7-8 power-on self test (POST) 2-1 symptoms 2-20 Print Contrast 3-14 print media preventing jams 1-7 trays by model ...27 paper jam during POST 2-27 paper never picks 2-28 paper picks but stops 2-27 paper picks sheets 2-28 paper trees, curls 2-29 I-2 Lexmark™ E360d, E360dn parallel port 2-29 print quality 2-30 black page 2-31 blank page 2-30 heavy background 2-31 image density 2-32 light print 2-33 partial blank...
service check 2-27 overview 1-2 P panel, control 1-2 paper jams tips on preventing 1-7 parallel port service check 2-29 parts catalog covers 7-2 electronics 7-4 frame 7-6 options 7-8 power-on self test (POST) 2-1 symptoms 2-20 Print Contrast 3-14 print media preventing jams 1-7 trays by model ...27 paper jam during POST 2-27 paper never picks 2-28 paper picks but stops 2-27 paper picks sheets 2-28 paper trees, curls 2-29 I-2 Lexmark™ E360d, E360dn parallel port 2-29 print quality 2-30 black page 2-31 blank page 2-30 heavy background 2-31 image density 2-32 light print 2-33 partial blank...
Service Manual
Page 167
...tray only 7-3 Fuser assembly, 115 V 7-5 Fuser assembly, 230 V 7-5 Fuser assembly, 100 V 7-5 Controller board, E360d 7-5 Controller board, E360dn 7-5 LCD operator panel assembly, E360d/E360dn 7-5 LCD bezel cover, E360d 7-3 MPF tray assembly 7-7 Nameplate cover 7-3 Access door open sensor assembly 7-5 LVPS/HVPS card assembly, 110 V/100 V... optional and primary 7-3 Upper front frame assembly 7-7 Toner low sensor 7-5 LSU, E360d/E360dn (printhead 7-5 LCD operator panel assembly, E360d/E360dn DBCS 7-5 LCD bezel cover, E360dn 7-3 Cooling fan (screws included 7-5 Part number index I-3
...tray only 7-3 Fuser assembly, 115 V 7-5 Fuser assembly, 230 V 7-5 Fuser assembly, 100 V 7-5 Controller board, E360d 7-5 Controller board, E360dn 7-5 LCD operator panel assembly, E360d/E360dn 7-5 LCD bezel cover, E360d 7-3 MPF tray assembly 7-7 Nameplate cover 7-3 Access door open sensor assembly 7-5 LVPS/HVPS card assembly, 110 V/100 V... optional and primary 7-3 Upper front frame assembly 7-7 Toner low sensor 7-5 LSU, E360d/E360dn (printhead 7-5 LCD operator panel assembly, E360d/E360dn DBCS 7-5 LCD bezel cover, E360dn 7-3 Cooling fan (screws included 7-5 Part number index I-3