User's Guide
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Chapter 9: Troubleshooting 115 General problems 116 Print quality problems 118 How to clean the printhead lens 122 Index 125 Contents 5
Chapter 9: Troubleshooting 115 General problems 116 Print quality problems 118 How to clean the printhead lens 122 Index 125 Contents 5
User's Guide
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... contact your printing environment. part number 12A5010 for A4 size transparencies. • To prevent print quality problems, avoid getting fingerprints on our Lexmark Web site at www.lexmark.com for more information about which paper provides optimum results for your paper supplier. Tips on choosing the... right print media Selecting the right paper or other media reduces printing problems. For best print quality, try ...
... contact your printing environment. part number 12A5010 for A4 size transparencies. • To prevent print quality problems, avoid getting fingerprints on our Lexmark Web site at www.lexmark.com for more information about which paper provides optimum results for your paper supplier. Tips on choosing the... right print media Selecting the right paper or other media reduces printing problems. For best print quality, try ...
User's Guide
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...size of paper packages. Card stock • Preprinting, perforation, and creasing can significantly affect the print quality and cause media handling or jamming problems. • Avoid using card stock that may release hazardous emissions when heated. • Do not use them. Storing supplies Choose a cool..., clean storage area for your printer supplies. Do not expose supplies to avoid paper feeding problems and uneven print quality. • Store paper in an environment where the temperature is approximately 21°C (70°F) and the ...
...size of paper packages. Card stock • Preprinting, perforation, and creasing can significantly affect the print quality and cause media handling or jamming problems. • Avoid using card stock that may release hazardous emissions when heated. • Do not use them. Storing supplies Choose a cool..., clean storage area for your printer supplies. Do not expose supplies to avoid paper feeding problems and uneven print quality. • Store paper in an environment where the temperature is approximately 21°C (70°F) and the ...
User's Guide
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... and when it feeds into the printer until it into the printer. Using only the specified print media helps prevent paper jams and print quality problems. Note: We recommend that are not currently loaded in the manual feeder, see "What types of print media can be loaded?" Warning: Do not ... the manual feeder: 1 Place a sheet of the selected print media, print side facing up , with the top of paper types or sizes that you experience problems with the stamp area as shown. • Hold transparencies by the edges and avoid touching the print side. See "How to loading the manual feeder...
... and when it feeds into the printer until it into the printer. Using only the specified print media helps prevent paper jams and print quality problems. Note: We recommend that are not currently loaded in the manual feeder, see "What types of print media can be loaded?" Warning: Do not ... the manual feeder: 1 Place a sheet of the selected print media, print side facing up , with the top of paper types or sizes that you experience problems with the stamp area as shown. • Hold transparencies by the edges and avoid touching the print side. See "How to loading the manual feeder...
User's Guide
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Print media tasks and tips 27 2 Open the front cover and remove the print cartridge assembly. Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. 3 Remove any jams in the area behind the print cartridge assembly.
Print media tasks and tips 27 2 Open the front cover and remove the print cartridge assembly. Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. 3 Remove any jams in the area behind the print cartridge assembly.
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... face down and with the stamp area as shown. • Load letterhead face up, with the top of the sheet first. • If you experience problems with paper feed, turn the paper over. 9 Adjust the paper guides to the print media's width. 10 Hold both sides of the print media close...
... face down and with the stamp area as shown. • Load letterhead face up, with the top of the sheet first. • If you experience problems with paper feed, turn the paper over. 9 Adjust the paper guides to the print media's width. 10 Hold both sides of the print media close...
User's Guide
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... sequence: • Ready-Slow blink What this light sequence means: The printer is active. What you can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Press and hold Cancel to reset the printer. What you can do: • Advanced...
... sequence: • Ready-Slow blink What this light sequence means: The printer is active. What you can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Press and hold Cancel to reset the printer. What you can do: • Advanced...
User's Guide
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...; Press Cancel to cancel the print job. This occurs when the printer does not know the media size loaded in the tray, or there is a problem feeding the media.
...; Press Cancel to cancel the print job. This occurs when the printer does not know the media size loaded in the tray, or there is a problem feeding the media.
User's Guide
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... menu • USB menu • Utilities menu Page 83 84 85 86 86 87 87 Printing the Printer Settings Configuration sheet To help resolve printing problems or to change printer configuration settings, advanced users can print the Printer Settings Configuration sheet for instructions on .
... menu • USB menu • Utilities menu Page 83 84 85 86 86 87 87 Printing the Printer Settings Configuration sheet To help resolve printing problems or to change printer configuration settings, advanced users can print the Printer Settings Configuration sheet for instructions on .
User's Guide
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... should be cleared only when the photoconductor kit has been replaced. Sometimes resetting the printer to the original settings solves formatting problems. All menu items are unaffected. Return the photoconductor counter to the factory default values except: • Display Language. ...from computers using either Windows or Macintosh operating systems. * Factory default Utilities menu Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Reset Photoconductor Counter Hex Trace Print Quality Test Pages * Factory default Use this setting, three ...
... should be cleared only when the photoconductor kit has been replaced. Sometimes resetting the printer to the original settings solves formatting problems. All menu items are unaffected. Return the photoconductor counter to the factory default values except: • Display Language. ...from computers using either Windows or Macintosh operating systems. * Factory default Utilities menu Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Reset Photoconductor Counter Hex Trace Print Quality Test Pages * Factory default Use this setting, three ...
User's Guide
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How to change a toner cartridge Warning: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of the printer and lowering the cover. Supplies information 108 Extended light exposure can cause print quality problems. 1 Open the front cover by pressing the button on the left side of time.
How to change a toner cartridge Warning: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of the printer and lowering the cover. Supplies information 108 Extended light exposure can cause print quality problems. 1 Open the front cover by pressing the button on the left side of time.
User's Guide
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Extended light exposure can cause print quality problems. 1 Open the front cover by pressing the button on the left side of time. Supplies information 112 How to change a photoconductor kit Warning: When replacing a photoconductor kit, do not leave the toner cartridge or the new photoconductor kit exposed to direct light for an extended period of the printer and lowering the cover.
Extended light exposure can cause print quality problems. 1 Open the front cover by pressing the button on the left side of time. Supplies information 112 How to change a photoconductor kit Warning: When replacing a photoconductor kit, do not leave the toner cartridge or the new photoconductor kit exposed to direct light for an extended period of the printer and lowering the cover.
User's Guide
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9 Troubleshooting Section General problems Print quality problems • How to clean the printhead lens Page 116 118 122 Troubleshooting 115
9 Troubleshooting Section General problems Print quality problems • How to clean the printhead lens Page 116 118 122 Troubleshooting 115
User's Guide
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General problems Problem / Question What do I still print with your printer driver, select Custom 6-Rough Env from the Paper Type menu. The Utility will be able to print ...
General problems Problem / Question What do I still print with your printer driver, select Custom 6-Rough Env from the Paper Type menu. The Utility will be able to print ...
User's Guide
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Solution / Answer The problem is that when the printer tries to manually duplex a print job, it always prints side 2 from being knocked out of position while it is extended. ... as keep the tray from Tray 1. Extend the paper support on the paper tray when it is extended. Paper stacks poorly in the manual feeder. Problem / Question I want to manually duplex card stock, but I'm having trouble getting bumped and pushed out the front of the printer when it is extended...
Solution / Answer The problem is that when the printer tries to manually duplex a print job, it always prints side 2 from being knocked out of position while it is extended. ... as keep the tray from Tray 1. Extend the paper support on the paper tray when it is extended. Paper stacks poorly in the manual feeder. Problem / Question I want to manually duplex card stock, but I'm having trouble getting bumped and pushed out the front of the printer when it is extended...
User's Guide
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...using. • Replace the fuser*. * To replace the fuser, call a service technician. † This setting can solve many print quality problems by replacing a supply or maintenance item that has reached the end of paper you are using the Local Printer Setup Utility. Streaked vertical lines ABCDE... paper from another tray or the manual feeder. • Replace the toner cartridge. Try the following table to find solutions to print quality problems. Symptom White lines ABCDE ABCDE ABCDE Cause Solution • The printhead lens is dirty. • Either the toner cartridge or the fuser...
...using. • Replace the fuser*. * To replace the fuser, call a service technician. † This setting can solve many print quality problems by replacing a supply or maintenance item that has reached the end of paper you are using the Local Printer Setup Utility. Streaked vertical lines ABCDE... paper from another tray or the manual feeder. • Replace the toner cartridge. Try the following table to find solutions to print quality problems. Symptom White lines ABCDE ABCDE ABCDE Cause Solution • The printhead lens is dirty. • Either the toner cartridge or the fuser...
User's Guide
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Troubleshooting 122 How to clean the printhead lens You can solve some print quality problems by cleaning the printhead lens. 1 Turn the printer off. 2 Open the front cover by pressing the button on the left side of the printer and lowering the cover.
Troubleshooting 122 How to clean the printhead lens You can solve some print quality problems by cleaning the printhead lens. 1 Turn the printer off. 2 Open the front cover by pressing the button on the left side of the printer and lowering the cover.
User's Guide
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Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of the printer by pulling on the toner cartridge handle. Extended light exposure can cause print quality problems. Troubleshooting 123 Note: Do not press the button on a flat, clean surface. Place the print cartridge assembly on the print cartridge assembly. 3 Remove the print cartridge assembly out of time.
Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of the printer by pulling on the toner cartridge handle. Extended light exposure can cause print quality problems. Troubleshooting 123 Note: Do not press the button on a flat, clean surface. Place the print cartridge assembly on the print cartridge assembly. 3 Remove the print cartridge assembly out of time.
User's Guide
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...105 recycling 111 Photoconductor kit near full light 64 ports parallel 86 USB 87 posters 36 print cartridge See toner cartridge print quality problems 118 Print Quality Test Pages (Utilities menu) 87 Printer Settings Configuration sheet printing 83 printhead lens, cleaning 122 printing booklets 35 ...duplex 32 letterhead 37 multi-page (N-up) 34 overlays 37 posters 36 watermarks 37 problems print quality 118 Protocol (Parallel menu) 86 R rear exit 25 recycling supplies 111 Replace photoconductor kit light 64, 65 Reset Factory Defaults ...
...105 recycling 111 Photoconductor kit near full light 64 ports parallel 86 USB 87 posters 36 print cartridge See toner cartridge print quality problems 118 Print Quality Test Pages (Utilities menu) 87 Printer Settings Configuration sheet printing 83 printhead lens, cleaning 122 printing booklets 35 ...duplex 32 letterhead 37 multi-page (N-up) 34 overlays 37 posters 36 watermarks 37 problems print quality 118 Protocol (Parallel menu) 86 R rear exit 25 recycling supplies 111 Replace photoconductor kit light 64, 65 Reset Factory Defaults ...