User's Guide
Page 16
b Gently push down between the print cartridge slots. Installing the print cartridge 3 4 Gently shake the cartridge to distribute the toner evenly. 5 Insert the print cartridge: a Slide the print cartridge down on the cartridge until it drops into place. 6 Close the printer cover.
b Gently push down between the print cartridge slots. Installing the print cartridge 3 4 Gently shake the cartridge to distribute the toner evenly. 5 Insert the print cartridge: a Slide the print cartridge down on the cartridge until it drops into place. 6 Close the printer cover.
User's Guide
Page 17
... all of toner. If you may not be printing, but nothing prints. Jobs are blank. Replace the cartridge. • The print cartridge may be out of your printer's functions. 1 Make sure your printer is on solid. Connecting the printer to use something other end of the printer. 3 Push... the print cartridge. • Make sure the print cartridge is on , but pages are not printing and the Error light is installed. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). Troubleshooting Tips Problem: Characters appear light or blurred. Printer is turned off...
... all of toner. If you may not be printing, but nothing prints. Jobs are blank. Replace the cartridge. • The print cartridge may be out of your printer's functions. 1 Make sure your printer is on solid. Connecting the printer to use something other end of the printer. 3 Push... the print cartridge. • Make sure the print cartridge is on , but pages are not printing and the Error light is installed. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). Troubleshooting Tips Problem: Characters appear light or blurred. Printer is turned off...
User's Guide
Page 25
...• Make sure there isn't too much paper in the paper feeder. To print a test page, the print cartridge must be installed (see Installing the print cartridge). 12 Chapter 1: The basics back of paper. • Remove the paper from the paper feeder and fan the paper.... Paper fails to do: Toner smudges appear on the thickness of the paper. • Make sure the paper guides are properly positioned against the edges of the paper. Paper sticks together/printer...
...• Make sure there isn't too much paper in the paper feeder. To print a test page, the print cartridge must be installed (see Installing the print cartridge). 12 Chapter 1: The basics back of paper. • Remove the paper from the paper feeder and fan the paper.... Paper fails to do: Toner smudges appear on the thickness of the paper. • Make sure the paper guides are properly positioned against the edges of the paper. Paper sticks together/printer...
User's Guide
Page 50
...: Light or blurred characters. • Make sure you cannot fix the problem, contact your printer driver. • Remove the print cartridge, shake it from the print cartridge. • Hot/humid or cold/dry weather conditions may affect how well toner adheres to define the Custom Type setting for assistance. Vertical or horizontal streaks appear...
...: Light or blurred characters. • Make sure you cannot fix the problem, contact your printer driver. • Remove the print cartridge, shake it from the print cartridge. • Hot/humid or cold/dry weather conditions may affect how well toner adheres to define the Custom Type setting for assistance. Vertical or horizontal streaks appear...
User's Guide
Page 51
...Toner smears or rubs off -line. While in your software application. • Try a different type of purchase. Press and hold the operator panel button for copiers give the best quality. • Replace the print cartridge. • Select a different Media Type or Form Type setting from your Lexmark printer... driver. • Try a different kind of xerographic bond paper. • Replace the print cartridge. the printer is off the page. Faint ...
...Toner smears or rubs off -line. While in your software application. • Try a different type of purchase. Press and hold the operator panel button for copiers give the best quality. • Replace the print cartridge. • Select a different Media Type or Form Type setting from your Lexmark printer... driver. • Try a different kind of xerographic bond paper. • Replace the print cartridge. the printer is off the page. Faint ...
User's Guide
Page 77
... removed the sealing tape from the print cartridge. • Replace the print cartridge. • The print cartridge may be out of toner. Troubleshooting Tips Problem Characters appear light or blurred. Printer is on, but pages are not printing and the Error light is on solid. Recycling used supplies Lexmark's Operation ReSourceSM program lets you participate in...
... removed the sealing tape from the print cartridge. • Replace the print cartridge. • The print cartridge may be out of toner. Troubleshooting Tips Problem Characters appear light or blurred. Printer is on, but pages are not printing and the Error light is on solid. Recycling used supplies Lexmark's Operation ReSourceSM program lets you participate in...
User's Guide
Page 106
... developer of materials supplied to have installed a maintenance kit as specified (if applicable) • use of printing media outside of Lexmark specifications • use of other than Lexmark supplies (such as toner cartridges, inkjet cartridges, and ribbons) • use of failures caused by: • modification or attachments • accidents or misuse • unsuitable physical or...
... developer of materials supplied to have installed a maintenance kit as specified (if applicable) • use of printing media outside of Lexmark specifications • use of other than Lexmark supplies (such as toner cartridges, inkjet cartridges, and ribbons) • use of failures caused by: • modification or attachments • accidents or misuse • unsuitable physical or...
User's Guide
Page 110
... paper exit area. The number of typical pages of the printer so the two can receive, process and print data. A printer utility that can be printed in which the printer responds. Megabyte; 1,048,576 bytes. Lexmark's process established to exit face down and collated. Background text... devices. Paper measuring 8.5 x 11 in which allows the paper to recycle toner cartridges and print units. letter. operator panel. Printed page orientation in . The 6 lights and 1 button on top of the printer, which the print runs across the short edge of the paper. MarkVision. ...
... paper exit area. The number of typical pages of the printer so the two can receive, process and print data. A printer utility that can be printed in which the printer responds. Megabyte; 1,048,576 bytes. Lexmark's process established to exit face down and collated. Background text... devices. Paper measuring 8.5 x 11 in which allows the paper to recycle toner cartridges and print units. letter. operator panel. Printed page orientation in . The 6 lights and 1 button on top of the printer, which the print runs across the short edge of the paper. MarkVision. ...
User's Guide
Page 114
..., connecting 13 PPDS Activated 71 PPDS font error 52 print cartridge installing 2 maintaining 63 problems 4, 64 print quality 1200 Image Quality vii toner saver vii printer attendance information 45 features viii, 65 service information 56 status information 40 unpacking 1 printer drivers, installing 21 printer lights Busy 41 Flushing 44 Load Paper 46 Paper Jam 45...
..., connecting 13 PPDS Activated 71 PPDS font error 52 print cartridge installing 2 maintaining 63 problems 4, 64 print quality 1200 Image Quality vii toner saver vii printer attendance information 45 features viii, 65 service information 56 status information 40 unpacking 1 printer drivers, installing 21 printer lights Busy 41 Flushing 44 Load Paper 46 Paper Jam 45...
Service Manual
Page 21
4044-XXX 1. Product Name MT/Model Speed Base Memory Emulations Connectivity Resolution Starter Toner Cartridge Optra E310 4044-001 8 pages per minute 2MB Optra E312 4044-201 10 pages per minute 4MB Optra E312L 4044-2L1 10 pages per minute 4MB PSLII, PCL6, PPDS PSLII, PCL6, PPDS PSLII, PCL6, PPDS...8MB, 16MB, 32MB and 64MB Flash memory options of purchase for options available in every country. General Information This printer is a letter-quality laser page printer designed to attach to an IBM Personal Computer or other computers compatible with the IBM Personal Computer (with 386 ...
4044-XXX 1. Product Name MT/Model Speed Base Memory Emulations Connectivity Resolution Starter Toner Cartridge Optra E310 4044-001 8 pages per minute 2MB Optra E312 4044-201 10 pages per minute 4MB Optra E312L 4044-2L1 10 pages per minute 4MB PSLII, PCL6, PPDS PSLII, PCL6, PPDS PSLII, PCL6, PPDS...8MB, 16MB, 32MB and 64MB Flash memory options of purchase for options available in every country. General Information This printer is a letter-quality laser page printer designed to attach to an IBM Personal Computer or other computers compatible with the IBM Personal Computer (with 386 ...
Service Manual
Page 35
...CN1-1. If it does not, check the voltage at CN2-3 of the HVPS. 4044-XXX Cover Open Switch Service Check Note: Make sure a toner cartridge is properly seated in CN2 of the HVPS. Disconnect the cable and check the switch for continuity. Push the cover open switch lever. Measure the... If it does, replace the HVPS. Diagnostic Information 2-13 Replace if defective. It measures +24 V dc. It measures +24 V dc. FRU Models E310 & E312 Cover Open Switch Model E310 HVPS Engine/LVPS Board Action Make sure the cover open switch cable is installed and the cover closes all the...
...CN1-1. If it does not, check the voltage at CN2-3 of the HVPS. 4044-XXX Cover Open Switch Service Check Note: Make sure a toner cartridge is properly seated in CN2 of the HVPS. Disconnect the cable and check the switch for continuity. Push the cover open switch lever. Measure the... If it does, replace the HVPS. Diagnostic Information 2-13 Replace if defective. It measures +24 V dc. It measures +24 V dc. FRU Models E310 & E312 Cover Open Switch Model E310 HVPS Engine/LVPS Board Action Make sure the cover open switch cable is installed and the cover closes all the...
Service Manual
Page 50
Print Quality Service Check Blank page FRU Action Models E310 & E312 Toner Cartridge Printhead Printhead Cable HVPS Engine/LVPS Board (Model E310) Engine Board (Model E312) Remove the toner cartridge and gently shake the assembly to run hotter than required for continuity. If the problem still exists... problems, poor stacking or curl. If the cable measures continuity, replace the printhead. A worn transfer roller causes the printer to evenly distribute the toner. If the voltages are not correct, replace the HVPS. 4044-XXX Paper "trees", wrinkles, stacks poorly or curls FRU...
Print Quality Service Check Blank page FRU Action Models E310 & E312 Toner Cartridge Printhead Printhead Cable HVPS Engine/LVPS Board (Model E310) Engine Board (Model E312) Remove the toner cartridge and gently shake the assembly to run hotter than required for continuity. If the problem still exists... problems, poor stacking or curl. If the cable measures continuity, replace the printhead. A worn transfer roller causes the printer to evenly distribute the toner. If the voltages are not correct, replace the HVPS. 4044-XXX Paper "trees", wrinkles, stacks poorly or curls FRU...
Service Manual
Page 52
... E310 HVPS Contacts HVPS Board Engine/LVPS Board Model E312 HVPS Contacts HVPS Board Engine Board Action Make sure toner cartridge is made with the toner cartridge and HVPS Board. Clean as necessary. If this does not correct the problem, replace the following FRUs one ...Check the contacts for correct installation and contamination where contact is made with the toner cartridge and HVPS Board. This is installed correctly, try a new cartridge. If the cartridge is more noticeable as the toner cartridge nears end of life. Clean as necessary. If this does not correct ...
... E310 HVPS Contacts HVPS Board Engine/LVPS Board Model E312 HVPS Contacts HVPS Board Engine Board Action Make sure toner cartridge is made with the toner cartridge and HVPS Board. Clean as necessary. If this does not correct the problem, replace the following FRUs one ...Check the contacts for correct installation and contamination where contact is made with the toner cartridge and HVPS Board. This is installed correctly, try a new cartridge. If the cartridge is more noticeable as the toner cartridge nears end of life. Clean as necessary. If this does not correct ...
Service Manual
Page 53
... springs show signs of wear or damage and replace as necessary. If toner cartridge is being used. Inspect the transfer roller for signs of damage or fatigue. Check the springs in the toner cartridge may have an unbalanced pressure against the PC drum. Diagnostic Information 2-31... should support the transfer roller, applying even pressure to evenly distribute the toner. 4044-XXX Partial blank image/white spots (no periodic pattern) FRU Toner Cartridge Fuser Backup Roller Springs Paper Action Remove the toner cartridge and gently shake the assembly to the PC drum. Try a new...
... springs show signs of wear or damage and replace as necessary. If toner cartridge is being used. Inspect the transfer roller for signs of damage or fatigue. Check the springs in the toner cartridge may have an unbalanced pressure against the PC drum. Diagnostic Information 2-31... should support the transfer roller, applying even pressure to evenly distribute the toner. 4044-XXX Partial blank image/white spots (no periodic pattern) FRU Toner Cartridge Fuser Backup Roller Springs Paper Action Remove the toner cartridge and gently shake the assembly to the PC drum. Try a new...
Service Manual
Page 54
... driving the hot roll may be contaminated or damaged. Inform the customer to replace the toner cartridge. Inform the customer to replace the toner cartridge. The supply roller or gear driving the supply roller may be contaminated or damaged. Inspect...-XXX Periodic irregularity down page FRU PC Drum (Toner Cartridge) Distance Between Irregularity 94.5 mm Charge Roller (Toner Cartridge) Distance Between Irregularity 37.8 mm Supply Roller (Toner Cartridge) Distance Between Irregularity 40.1 mm Developer Roller (Toner Cartridge) Distance Between Irregularity 46.1 mm Transfer Roller Distance...
... driving the hot roll may be contaminated or damaged. Inform the customer to replace the toner cartridge. Inform the customer to replace the toner cartridge. The supply roller or gear driving the supply roller may be contaminated or damaged. Inspect...-XXX Periodic irregularity down page FRU PC Drum (Toner Cartridge) Distance Between Irregularity 94.5 mm Charge Roller (Toner Cartridge) Distance Between Irregularity 37.8 mm Supply Roller (Toner Cartridge) Distance Between Irregularity 40.1 mm Developer Roller (Toner Cartridge) Distance Between Irregularity 46.1 mm Transfer Roller Distance...
Service Manual
Page 55
... installed correctly and is being used. 4044-XXX Poor fusing of image FRU Fuser Lamp Paper Light print FRU Toner Cartridge Transfer Roller HVPS Contact (Transfer Roller) HVPS Board Action The fuser may not be operating at a time in the order shown: Transfer Roller HVPS ...Contact (Transfer Roller) HVPS Board Diagnostic Information 2-33 Make sure recommended paper is not low on page 2-17. If the problem continues, install a new toner cartridge. Inspect the HVPS contact (transfer roller) for signs of contamination, replace the following FRUs one at the proper temperature to fuse the...
... installed correctly and is being used. 4044-XXX Poor fusing of image FRU Fuser Lamp Paper Light print FRU Toner Cartridge Transfer Roller HVPS Contact (Transfer Roller) HVPS Board Action The fuser may not be operating at a time in the order shown: Transfer Roller HVPS ...Contact (Transfer Roller) HVPS Board Diagnostic Information 2-33 Make sure recommended paper is not low on page 2-17. If the problem continues, install a new toner cartridge. Inspect the HVPS contact (transfer roller) for signs of contamination, replace the following FRUs one at the proper temperature to fuse the...
Service Manual
Page 56
... air. 4044-XXX White or black lines or bands FRU Toner Cartridge Paper Feed Drive Gears Action Banding appears as it feeds through the printer especially in the developer and transfer process. Incorrect software can cause toner on the back of the paper. This buildup may not ...fit the page. 2-34 Service Manual Inspect the toner cartridge and paper feed components, especially the drive...
... air. 4044-XXX White or black lines or bands FRU Toner Cartridge Paper Feed Drive Gears Action Banding appears as it feeds through the printer especially in the developer and transfer process. Incorrect software can cause toner on the back of the paper. This buildup may not ...fit the page. 2-34 Service Manual Inspect the toner cartridge and paper feed components, especially the drive...
Service Manual
Page 72
... in Demo mode. 9. Turn the printer power on an OPC drum within the toner cartridge. Once the Error and Press Button LEDs start blinking, close the top cover. 6. Perform a long button press until all LEDs come on solid. 4044-XXX ...Toggle Demo/Normal Mode The Toggle Demo/Normal Mode function enables or disables the printer's retail demo mode. Perform the...
... in Demo mode. 9. Turn the printer power on an OPC drum within the toner cartridge. Once the Error and Press Button LEDs start blinking, close the top cover. 6. Perform a long button press until all LEDs come on solid. 4044-XXX ...Toggle Demo/Normal Mode The Toggle Demo/Normal Mode function enables or disables the printer's retail demo mode. Perform the...