User Guide
Page 129
... check to see if the option is not listed, reinstall it is set up in the Chooser. If the option is listed in the job. Troubleshooting 129 Try one or more of the following : MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Pull the tray completely out. 2 Check for about 10 seconds... on. CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off , wait for paper jams or misfeeds. 3 Make sure the guides are possible solutions. Try one or more of the following : RESET THE PRINTER Turn the printer off . 2 Unplug the printer. 3 Check the connection between the...
... check to see if the option is not listed, reinstall it is set up in the Chooser. If the option is listed in the job. Troubleshooting 129 Try one or more of the following : MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Pull the tray completely out. 2 Check for about 10 seconds... on. CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off , wait for paper jams or misfeeds. 3 Make sure the guides are possible solutions. Try one or more of the following : RESET THE PRINTER Turn the printer off . 2 Unplug the printer. 3 Check the connection between the...
User Guide
Page 130
... it. THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from the entire paper path, and then close any open doors. Troubleshooting 130 RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on after jam is cleared The paper path... is securely connected to the correct positions for the paper size loaded. Try one or more information, see "Paper and specialty media guide" on page 51. Paper jam lights remain on . Memory card Make sure the memory card is not clear. FLEX, FAN, AND STRAIGHTEN THE PAPER BEFORE...
... it. THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from the entire paper path, and then close any open doors. Troubleshooting 130 RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on after jam is cleared The paper path... is securely connected to the correct positions for the paper size loaded. Try one or more information, see "Paper and specialty media guide" on page 51. Paper jam lights remain on . Memory card Make sure the memory card is not clear. FLEX, FAN, AND STRAIGHTEN THE PAPER BEFORE...
User Guide
Page 132
..., the print quality test pages print. Try one or more of printing. To return to determine the quality of the following : CHECK THE PAPER GUIDES Move the guides in the tray. The pages include: • An information page containing information about the device, the cartridge, margin settings, and minimum stroke width, and..., turn the printer off. CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray to be serviced. Troubleshooting 132
..., the print quality test pages print. Try one or more of printing. To return to determine the quality of the following : CHECK THE PAPER GUIDES Move the guides in the tray. The pages include: • An information page containing information about the device, the cartridge, margin settings, and minimum stroke width, and..., turn the printer off. CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray to be serviced. Troubleshooting 132
User Guide
Page 134
Incorrect margins CHECK THE PAPER GUIDES Move the guides in the tray to print, specify the correct page size in Print Properties or the software program. CHECK THE PAGE SIZE SETTING Before sending the ... in its original wrapper until you use it. THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY Try one or more of the following : Troubleshooting 134 Try one or more of the following : CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the...
Incorrect margins CHECK THE PAPER GUIDES Move the guides in the tray to print, specify the correct page size in Print Properties or the software program. CHECK THE PAGE SIZE SETTING Before sending the ... in its original wrapper until you use it. THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY Try one or more of the following : Troubleshooting 134 Try one or more of the following : CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the...
User Guide
Page 136
...BE DEFECTIVE Replace the toner cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Try one or more of the following : Troubleshooting 136 Toner fog or background shading appears on the virtual display, or when the print becomes faded, order a new toner cartridge. Skewed ...print CHECK THE PAPER GUIDES Move the guides in the tray. Try one or more of the following : THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Toner rubs...
...BE DEFECTIVE Replace the toner cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Try one or more of the following : Troubleshooting 136 Toner fog or background shading appears on the virtual display, or when the print becomes faded, order a new toner cartridge. Skewed ...print CHECK THE PAPER GUIDES Move the guides in the tray. Try one or more of the following : THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Toner rubs...
