Troubleshooting Guide
Page 1
.... 3 Close Door A. Turn the printer off, wait about 10 seconds, and then turn the printer off by any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is working. • The printer is turned on . Door A will...A1 green lever down to the printer and the host computer, print server, option, or other network device. This often fixes the problem. Lexmark ™ X94x Troubleshooting Guide Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is...
.... 3 Close Door A. Turn the printer off, wait about 10 seconds, and then turn the printer off by any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is working. • The printer is turned on . Door A will...A1 green lever down to the printer and the host computer, print server, option, or other network device. This often fixes the problem. Lexmark ™ X94x Troubleshooting Guide Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is...
Troubleshooting Guide
Page 4
... more of these possibilities, turn the printer off by any switch or breaker. • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is loaded facedown on the scanner glass in , the power is subscribed to the...
... more of these possibilities, turn the printer off by any switch or breaker. • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is loaded facedown on the scanner glass in , the power is subscribed to the...
User's Guide
Page 9
Understanding printer menus 124 Menus list...124 Supplies menu...125 Paper menu...126 Default Source menu...126 Paper Size/Type menu ...126 Configure MP menu...128 Substitute Size menu...129 Paper Texture menu......
Understanding printer menus 124 Menus list...124 Supplies menu...125 Paper menu...126 Default Source menu...126 Paper Size/Type menu ...126 Configure MP menu...128 Substitute Size menu...129 Paper Texture menu......
User's Guide
Page 10
... staple cartridges ...204 Ordering a waste toner box ...205 Replacing supplies...205 Replacing the waste toner box ...205 Cleaning the printhead lenses ...210 Replacing a photoconductor...214 Replacing a toner cartridge ...217 Cleaning the exterior of the printer 219 Cleaning the scanner glass...220 Recycling Lexmark products...220 Moving the printer...220 Before moving the...
... staple cartridges ...204 Ordering a waste toner box ...205 Replacing supplies...205 Replacing the waste toner box ...205 Cleaning the printhead lenses ...210 Replacing a photoconductor...214 Replacing a toner cartridge ...217 Cleaning the exterior of the printer 219 Cleaning the scanner glass...220 Recycling Lexmark products...220 Moving the printer...220 Before moving the...
User's Guide
Page 15
...controls or adjustments or performance of procedures other devices attached to cool before continuing. CAUTION: Turn the printer off as the power supply cord or telephone, during a lightning storm. therefore, it requires two people to roll it safely into the printer. CAUTION:...specified herein may result in the user documentation, to release emissions. This product uses a laser. Safety information Connect the power supply cord to meet strict global safety standards with the use of specific Lexmark components. This product is near the product and easily accessible.
...controls or adjustments or performance of procedures other devices attached to cool before continuing. CAUTION: Turn the printer off as the power supply cord or telephone, during a lightning storm. therefore, it requires two people to roll it safely into the printer. CAUTION:...specified herein may result in the user documentation, to release emissions. This product uses a laser. Safety information Connect the power supply cord to meet strict global safety standards with the use of specific Lexmark components. This product is near the product and easily accessible.
User's Guide
Page 21
... by your system support person. Touching this button. Note: This function must be set up , it appears as Close door or Insert print cartridge. 5 Status/Supplies Appears on the message, including how to clear it. 6 Tips All menus have a Tips button. Search Held Jobs Held Jobs Searches on any of held...
... by your system support person. Touching this button. Note: This function must be set up , it appears as Close door or Insert print cartridge. 5 Status/Supplies Appears on the message, including how to clear it. 6 Tips All menus have a Tips button. Search Held Jobs Held Jobs Searches on any of held...
User's Guide
Page 61
... and short edge first into the ADF or facedown on the scanner glass, a set consists of one or more sets of original documents using the supplied parameters, and then it scans the next set with the same or different parameters. Place these items on 1 Portrait. 8 Touch Print Page Borders if you...
... and short edge first into the ADF or facedown on the scanner glass, a set consists of one or more sets of original documents using the supplied parameters, and then it scans the next set with the same or different parameters. Place these items on 1 Portrait. 8 Touch Print Page Borders if you...
User's Guide
Page 74
... a fax connection You can connect the printer to fax The following table to determine the best way to pass through the printer, as the power supply cord or telephone, during a lightning storm. Note: The printer is required. You can connect the printer with equipment such as a DSL filter) is an analog...
... a fax connection You can connect the printer to fax The following table to determine the best way to pass through the printer, as the power supply cord or telephone, during a lightning storm. Note: The printer is required. You can connect the printer with equipment such as a DSL filter) is an analog...
User's Guide
Page 124
To access the menus, touch on the home screen. Supplies Menu Cyan Toner Yellow Toner Magenta Toner Black Toner Cyan PC Unit Yellow PC Unit Magenta PC Unit Black PC Unit Waste Toner Box Staples ... NIC Standard Network Standard USB NetWare AppleTalk LexLink Help Print all guides Copy guide E-mail guide Fax guide FTP guide Information guide Print defects guide Supplies guide 124
To access the menus, touch on the home screen. Supplies Menu Cyan Toner Yellow Toner Magenta Toner Black Toner Cyan PC Unit Yellow PC Unit Magenta PC Unit Black PC Unit Waste Toner Box Staples ... NIC Standard Network Standard USB NetWare AppleTalk LexLink Help Print all guides Copy guide E-mail guide Fax guide FTP guide Information guide Print defects guide Supplies guide 124
User's Guide
Page 125
Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Low Replace Missing or Defective OK Unsupported Cyan, Magenta, Yellow, or Black PC Units Life Warning Replace Missing OK Normal Waste Toner Box Near Full Replace Missing OK Staples G5, Staples G11, or Staples G12 Low Empty Missing OK Hole Punch Box Full Missing OK Description Shows the status of the toner cartridges Shows the status of the photoconductor units Shows the status of the waste toner bottle Shows the status of the staples Shows the status of the hole punch box 125
Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Low Replace Missing or Defective OK Unsupported Cyan, Magenta, Yellow, or Black PC Units Life Warning Replace Missing OK Normal Waste Toner Box Near Full Replace Missing OK Staples G5, Staples G11, or Staples G12 Low Empty Missing OK Hole Punch Box Full Missing OK Description Shows the status of the toner cartridges Shows the status of the photoconductor units Shows the status of the waste toner bottle Shows the status of the staples Shows the status of the hole punch box 125
User's Guide
Page 134
... into trays, installed memory, the total page count, alarms, timeouts, the control panel language, the TCP/IP address, the status of supplies, the status of profiles stored in the printer Note: The page prints when this item is selected. Prints a report containing information about ...mail shortcuts Note: The page prints when this item is selected. Prints a report containing information about the network printer settings, such as supply information and details about the last 200 completed faxes Note: The page prints when this item is selected. Prints a report containing information ...
... into trays, installed memory, the total page count, alarms, timeouts, the control panel language, the TCP/IP address, the status of supplies, the status of profiles stored in the printer Note: The page prints when this item is selected. Prints a report containing information about ...mail shortcuts Note: The page prints when this item is selected. Prints a report containing information about the network printer settings, such as supply information and details about the last 200 completed faxes Note: The page prints when this item is selected. Prints a report containing information ...
User's Guide
Page 147
... default setting. Scales an incoming fax job so it fits the size of received faxes to another recipient 147 Specifies the paper source selected to supply paper for the printer to be received by the printer Note: On is the factory default setting. Enables duplex printing (two-sided printing) for received...
... default setting. Scales an incoming fax job so it fits the size of received faxes to another recipient 147 Specifies the paper source selected to supply paper for the printer to be received by the printer Note: On is the factory default setting. Enables duplex printing (two-sided printing) for received...
User's Guide
Page 177
... ID and Password Function disabled Confidential Print Max Invalid PIN 2-10 Off Confidential Print Job Expiration Off 1 hour 4 hours 24 hours 1 week Password Protect Supplies Menu Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Paper Menu Accept Advanced Password only Accept Advanced and User Passwords... factory default setting. 177 Protects access to the Paper menu Note: "Accept Advanced Password only" is the factory default setting. Protects access to the Supplies menu Note: "Accept Advanced Password only" is the factory default setting.
... ID and Password Function disabled Confidential Print Max Invalid PIN 2-10 Off Confidential Print Job Expiration Off 1 hour 4 hours 24 hours 1 week Password Protect Supplies Menu Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Paper Menu Accept Advanced Password only Accept Advanced and User Passwords... factory default setting. 177 Protects access to the Paper menu Note: "Accept Advanced Password only" is the factory default setting. Protects access to the Supplies menu Note: "Accept Advanced Password only" is the factory default setting.
User's Guide
Page 189
Menu item E-mail guide Fax guide FTP guide Print defects guide Supplies guide Description Provides information about sending e-mails using addresses, shortcut numbers, or the address book, and changing settings Provides information about sending faxes using fax ... address, shortcut numbers, or the address book, and changing settings Provides help in resolving repeating defects in copies or prints Provides part numbers for ordering supplies 189
Menu item E-mail guide Fax guide FTP guide Print defects guide Supplies guide Description Provides information about sending e-mails using addresses, shortcut numbers, or the address book, and changing settings Provides information about sending faxes using fax ... address, shortcut numbers, or the address book, and changing settings Provides help in resolving repeating defects in copies or prints Provides part numbers for ordering supplies 189
User's Guide
Page 203
...home screen, touch . Maintaining the printer Periodically, certain tasks are required to use them. A summary of the network printer (for the printer supplies. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air... • Corrosive gases • Heavy dust Checking the status of supplies A message appears on the home screen, print a menu settings page to the same network as the printer. 1 Open a Web browser. 2 In...
...home screen, touch . Maintaining the printer Periodically, certain tasks are required to use them. A summary of the network printer (for the printer supplies. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air... • Corrosive gases • Heavy dust Checking the status of supplies A message appears on the home screen, print a menu settings page to the same network as the printer. 1 Open a Web browser. 2 In...
User's Guide
Page 204
... panel that will help you conserve toner and paper. In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for printer supplies assume printing on letter- The recommended toner cartridges specifically designed for accuracy before printing the remaining copies...photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). Note: All life estimates for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you must replace the...
... panel that will help you conserve toner and paper. In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for printer supplies assume printing on letter- The recommended toner cartridges specifically designed for accuracy before printing the remaining copies...photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). Note: All life estimates for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you must replace the...
User's Guide
Page 205
... the waste toner box is replaced. 1 Waste toner box 2 Door E6 3 Door E 4 Printhead lens cleaner 205 Part name Waste Toner Box Part number C930X76G Replacing supplies Replacing the waste toner box Replace the waste toner box when 82 Replace waste toner box appears. Part name Staple Cartridges-3 pack (Staples G5) Advanced...
... the waste toner box is replaced. 1 Waste toner box 2 Door E6 3 Door E 4 Printhead lens cleaner 205 Part name Waste Toner Box Part number C930X76G Replacing supplies Replacing the waste toner box Replace the waste toner box when 82 Replace waste toner box appears. Part name Staple Cartridges-3 pack (Staples G5) Advanced...
User's Guide
Page 231
... the printer, press the GFCI Reset button located above the printer power cord. • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is in place: 1 Press down...
... the printer, press the GFCI Reset button located above the printer power cord. • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is in place: 1 Press down...
User's Guide
Page 237
... programs not being used. Try one or more of the following : Are there any error messages on the display? Clear any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is working. Clean the scanner glass with a clean, lint-free cloth dampened with the...
... programs not being used. Try one or more of the following : Are there any error messages on the display? Clear any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is working. Clean the scanner glass with a clean, lint-free cloth dampened with the...
User's Guide
Page 256
...RIGHTS This software and any accompanying documentation provided under this publication to products, programs, or services do not allow disclaimer of Lexmark International, Inc. Some states do not imply that the manufacturer intends to the Internet, you . Evaluation and verification of... rights reserved. Any reference to a product, program, or service is intended to the commands. For information on supplies and downloads, visit www.lexmark.com. All other countries. MarkTrack and PrintCryption are trademarks of printer commands (language) and functions included in the ...
...RIGHTS This software and any accompanying documentation provided under this publication to products, programs, or services do not allow disclaimer of Lexmark International, Inc. Some states do not imply that the manufacturer intends to the Internet, you . Evaluation and verification of... rights reserved. Any reference to a product, program, or service is intended to the commands. For information on supplies and downloads, visit www.lexmark.com. All other countries. MarkTrack and PrintCryption are trademarks of printer commands (language) and functions included in the ...