User's Guide
Page 9
...page...156 Print speed is slow...157 Partial document or photo prints...158 Photo smudges or scratches ...158 Checking the print cartridges...158 Ink levels seem incorrect ...158 Ink levels seem to go down too quickly ...159 A blank or incorrect page prints...159 Characters on printout are missing or... unexpected 159 Colors on printout are faded or differ from colors on the screen 160 Glossy photo paper or transparencies stick together 160 Page ...
...page...156 Print speed is slow...157 Partial document or photo prints...158 Photo smudges or scratches ...158 Checking the print cartridges...158 Ink levels seem incorrect ...158 Ink levels seem to go down too quickly ...159 A blank or incorrect page prints...159 Characters on printout are missing or... unexpected 159 Colors on printout are faded or differ from colors on the screen 160 Glossy photo paper or transparencies stick together 160 Page ...
User's Guide
Page 11
..., 1204, or 120F 192 Black Ink Low / Color Ink Low / Photo Ink Low 192 Clear Carrier Jam ...192 Cover Open ...193 Error 1104...193 Left Cartridge Error / Right Cartridge Error 193 Left Cartridge Incorrect / Right Cartridge Incorrect 193 Left Cartridge Missing / Right Cartridge Missing 194 Memory Failure...194 No images...Size ...197 Error messages on the computer screen 197 Clearing error messages ...197 Left/Right Cartridge Missing ...197 Communication not available ...197 General Printing Problem ...198 Ink Low ...198 Out of Memory...198 Out of Paper ...198 Fixing a printing failure ...198...
..., 1204, or 120F 192 Black Ink Low / Color Ink Low / Photo Ink Low 192 Clear Carrier Jam ...192 Cover Open ...193 Error 1104...193 Left Cartridge Error / Right Cartridge Error 193 Left Cartridge Incorrect / Right Cartridge Incorrect 193 Left Cartridge Missing / Right Cartridge Missing 194 Memory Failure...194 No images...Size ...197 Error messages on the computer screen 197 Clearing error messages ...197 Left/Right Cartridge Missing ...197 Communication not available ...197 General Printing Problem ...198 Ink Low ...198 Out of Memory...198 Out of Paper ...198 Fixing a printing failure ...198...
User's Guide
Page 41
Press or to view the ink level of the black (or photo) cartridge. • Clean Cartridges to clean the print cartridge nozzles. • Align Cartridges to align the cartridge. • Print Test Page to view the ink level of the color cartridge. From here Maintenance Paper Setup Device Setup Defaults You can Select: • Ink Level to print a test page. Pattern...
Press or to view the ink level of the black (or photo) cartridge. • Clean Cartridges to clean the print cartridge nozzles. • Align Cartridges to align the cartridge. • Print Test Page to view the ink level of the color cartridge. From here Maintenance Paper Setup Device Setup Defaults You can Select: • Ink Level to print a test page. Pattern...
User's Guide
Page 45
...Welcome Screen, there are two Settings choices: Click To Printer Status and Maintenance • Open the Solution Center. • Check ink levels. • Order print cartridges. • Find maintenance information. • Select other Solution Center tabs for : • Dialing and Sending • Ringing ...: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Lexmark 6500 Series. 3 Select Solution Center. The Solution Center appears with the Maintenance tab open the Solution Center, use one of the following methods...
...Welcome Screen, there are two Settings choices: Click To Printer Status and Maintenance • Open the Solution Center. • Check ink levels. • Order print cartridges. • Find maintenance information. • Select other Solution Center tabs for : • Dialing and Sending • Ringing ...: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Lexmark 6500 Series. 3 Select Solution Center. The Solution Center appears with the Maintenance tab open the Solution Center, use one of the following methods...
User's Guide
Page 46
...voice notification feature that tells you use the printer. • Obtain software version information. • View ink levels and order new print cartridges. • Install a new print cartridge. From here You can: Troubleshooting • Learn tips about the current status. • Solve printer... and order new print cartridges. Advanced Maintenance • Change the appearance of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 ...
...voice notification feature that tells you use the printer. • Obtain software version information. • View ink levels and order new print cartridges. • Install a new print cartridge. From here You can: Troubleshooting • Learn tips about the current status. • Solve printer... and order new print cartridges. Advanced Maintenance • Change the appearance of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 ...
User's Guide
Page 132
...of Original Lexmark Ink message, the original Lexmark ink in the right carrier. For best results, use of failures or damage caused by a refilled cartridge. Refilling print cartridges The warranty does not cover repair of a refilled cartridge. Lexmark does not recommend use Lexmark supplies. ...on the back or the metal nozzles on the bottom of the color cartridge, and insert the cartridge in the indicated cartridge (s) has been depleted. 132 Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print...
...of Original Lexmark Ink message, the original Lexmark ink in the right carrier. For best results, use of failures or damage caused by a refilled cartridge. Refilling print cartridges The warranty does not cover repair of a refilled cartridge. Lexmark does not recommend use Lexmark supplies. ...on the back or the metal nozzles on the bottom of the color cartridge, and insert the cartridge in the indicated cartridge (s) has been depleted. 132 Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print...
User's Guide
Page 133
...Lexmark print cartridge, but the Out of Original Lexmark Ink message appears: 1 Click Learn More on a flat surface. 133 Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges. If print quality has not improved, clean the print cartridge nozzles. An alignment page prints. A page prints, forcing ink through the print cartridge...If you aligned the cartridges to improve print quality, print your cartridge(s) with water, and place the cloth on the message. 2 Click Report a non-Lexmark print cartridge. Cleaning the print cartridge nozzles 1 Load ...
...Lexmark print cartridge, but the Out of Original Lexmark Ink message appears: 1 Click Learn More on a flat surface. 133 Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges. If print quality has not improved, clean the print cartridge nozzles. An alignment page prints. A page prints, forcing ink through the print cartridge...If you aligned the cartridges to improve print quality, print your cartridge(s) with water, and place the cloth on the message. 2 Click Report a non-Lexmark print cartridge. Cleaning the print cartridge nozzles 1 Load ...
User's Guide
Page 135
...ink or corrective fluid on a document is dry before placing the document on the paper exit tray. Warning: Do not use . Cleaning the scanner glass 1 Dampen a clean, lint-free cloth with water. 2 Gently wipe the scanner glass clean. Ordering supplies Ordering print cartridges Lexmark... 6500 Series models Item Part number Average cartridge standard page yield is turned off and unplugged from the paper support and paper exit tray. 3 Dampen a clean...
...ink or corrective fluid on a document is dry before placing the document on the paper exit tray. Warning: Do not use . Cleaning the scanner glass 1 Dampen a clean, lint-free cloth with water. 2 Gently wipe the scanner glass clean. Ordering supplies Ordering print cartridges Lexmark... 6500 Series models Item Part number Average cartridge standard page yield is turned off and unplugged from the paper support and paper exit tray. 3 Dampen a clean...
User's Guide
Page 139
.... 6 Press to turn the printer on page 141. Uninstall and reinstall software Uninstall the printer software, and then reinstall it. Check ink Check the ink levels, and install new print cartridges if necessary. For more of the following: Check messages If an error message is displayed, see "Error messages on the computer screen... If the light is not lit" on page 197. Page does not print These are possible solutions. Reload paper Remove and then load paper. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the...
.... 6 Press to turn the printer on page 141. Uninstall and reinstall software Uninstall the printer software, and then reinstall it. Check ink Check the ink levels, and install new print cartridges if necessary. For more of the following: Check messages If an error message is displayed, see "Error messages on the computer screen... If the light is not lit" on page 197. Page does not print These are possible solutions. Reload paper Remove and then load paper. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the...
User's Guide
Page 155
...• Faded print • Incorrect colors • Light and dark bands in print • Skewed lines • Smudges • Streaks • White lines in print These are working with the following : Check ink Check the ink levels, and install new print cartridges if necessary. Select a higher print quality...133. If print quality has not improved, continue to the next step. 3 Install the print cartridges. For more of the following media, remove each sheet as they are printed To avoid ink smudging when you want appears. 6 Press . Review steps to dry: • Documents with...
...• Faded print • Incorrect colors • Light and dark bands in print • Skewed lines • Smudges • Streaks • White lines in print These are working with the following : Check ink Check the ink levels, and install new print cartridges if necessary. Select a higher print quality...133. If print quality has not improved, continue to the next step. 3 Install the print cartridges. For more of the following media, remove each sheet as they are printed To avoid ink smudging when you want appears. 6 Press . Review steps to dry: • Documents with...
User's Guide
Page 156
...repeatedly until Resize appears. 3 Press . 4 Press or repeatedly until Borderless appears. 156 Your print cartridges are using the borderless feature, use these minimum print margin settings: • Left and right ...Lexmark Premium Photo Paper. Use a different brand of paper Each paper brand accepts ink differently and prints with this type of paper. Do not use Lexmark PerfectFinish Photo Paper or Lexmark...Check paper condition Use only new, unwrinkled paper. If you are not compatible with color variations. • Transparencies • Labels • Envelopes • Iron-on ...
...repeatedly until Resize appears. 3 Press . 4 Press or repeatedly until Borderless appears. 156 Your print cartridges are using the borderless feature, use these minimum print margin settings: • Left and right ...Lexmark Premium Photo Paper. Use a different brand of paper Each paper brand accepts ink differently and prints with this type of paper. Do not use Lexmark PerfectFinish Photo Paper or Lexmark...Check paper condition Use only new, unwrinkled paper. If you are not compatible with color variations. • Transparencies • Labels • Envelopes • Iron-on ...
User's Guide
Page 158
... new cartridge. For more ink. The ink levels may seem inconsistent in the Printing Status window when you print documents with a large number of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500... or scratching, avoid touching the printed surface with the Photo Quality/Speed setting, the printer uses more information, see "Installing print cartridges" on ink? 1 Do one or more of the following : Are you select affect the amount of a print job. Try one of graphics...
... new cartridge. For more ink. The ink levels may seem inconsistent in the Printing Status window when you print documents with a large number of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500... or scratching, avoid touching the printed surface with the Photo Quality/Speed setting, the printer uses more information, see "Installing print cartridges" on ink? 1 Do one or more of the following : Are you select affect the amount of a print job. Try one of graphics...
User's Guide
Page 159
To reduce ink usage, select Best only when you printing with the Best Quality/Speed setting? A blank or incorrect page prints Remove the sticker and tape from the print cartridges Lift the scanner unit, and remove the print cartridges from the print nozzles located on the computer The font you ... font is marked by the USB symbol. Are you are possible solutions. Try one or more of the cartridges. Ink levels seem to go down too quickly These are using a color cartridge, make sure it is on printout are missing or unexpected These are printing on the back of the printer...
To reduce ink usage, select Best only when you printing with the Best Quality/Speed setting? A blank or incorrect page prints Remove the sticker and tape from the print cartridges Lift the scanner unit, and remove the print cartridges from the print nozzles located on the computer The font you ... font is marked by the USB symbol. Are you are possible solutions. Try one or more of the cartridges. Ink levels seem to go down too quickly These are using a color cartridge, make sure it is on printout are missing or unexpected These are printing on the back of the printer...
User's Guide
Page 160
...All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on either of photo paper or transparencies than it does on most often for the ink to be printed; Are...default printer set to dry on the surface of the print cartridges, the ink level is a TrueType font. Are the print cartridges low on ink? 1 Do one of the following . You may not ...program documentation for an inkjet printer? When you think you are applied correctly in the program font selection box. It takes longer for printing. Are the color and print speed settings ...
...All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on either of photo paper or transparencies than it does on most often for the ink to be printed; Are...default printer set to dry on the surface of the print cartridges, the ink level is a TrueType font. Are the print cartridges low on ink? 1 Do one of the following . You may not ...program documentation for an inkjet printer? When you think you are applied correctly in the program font selection box. It takes longer for printing. Are the color and print speed settings ...
User's Guide
Page 161
Print is too dark or smudged These are clean You may need to clean the print cartridge nozzles. The cartridges may be out of alignment. 1 Do one of the following: Make sure the ink dry before handling. You may need to change the printer software settings, or the problem ... Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 161 Make sure the print cartridge nozzles are possible solutions. Printouts have not added spaces by pressing Enter or the spacebar (hardcoded spaces). If the print is appropriate...
Print is too dark or smudged These are clean You may need to clean the print cartridge nozzles. The cartridges may be out of alignment. 1 Do one of the following: Make sure the ink dry before handling. You may need to change the printer software settings, or the problem ... Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 161 Make sure the print cartridge nozzles are possible solutions. Printouts have not added spaces by pressing Enter or the spacebar (hardcoded spaces). If the print is appropriate...
User's Guide
Page 164
... connected to the computer. If it is marked by sending a document to print. Resolving font problems Have you have ink? 1 Do one of the print cartridges, the ink level is not possible if certain Spool Settings are removed from the available choices, and then click OK. Remove the ... : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. When you think you applied the fonts correctly in the program? Plug the long, flat end of the USB cable...
... connected to the computer. If it is marked by sending a document to print. Resolving font problems Have you have ink? 1 Do one of the print cartridges, the ink level is not possible if certain Spool Settings are removed from the available choices, and then click OK. Remove the ... : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. When you think you applied the fonts correctly in the program? Plug the long, flat end of the USB cable...
User's Guide
Page 179
... the original document is dirty, gently wipe it with a clean, lint-free cloth dampened with water. Check ink Check the ink levels, and install a new print cartridge if necessary. Check quality of original document If the quality of the following: Check messages If an error message...magazine, or a newspaper, see "Error messages on the computer screen" on page 110. Review steps to lighten or darken the copy. 5 Press Start Color or Start Black. Poor copy quality • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded ...
... the original document is dirty, gently wipe it with a clean, lint-free cloth dampened with water. Check ink Check the ink levels, and install a new print cartridge if necessary. Check quality of original document If the quality of the following: Check messages If an error message...magazine, or a newspaper, see "Error messages on the computer screen" on page 110. Review steps to lighten or darken the copy. 5 Press Start Color or Start Black. Poor copy quality • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded ...
User's Guide
Page 185
Check the Auto Answer button If the Auto Answer light is on page 127. Check ink Check the ink levels, and install a new cartridge if necessary. Check whether Fax Forwarding is set for faxing, press Fax Mode. 185 Can receive but not receive faxes These are possible causes and ...
Check the Auto Answer button If the Auto Answer light is on page 127. Check ink Check the ink levels, and install a new cartridge if necessary. Check whether Fax Forwarding is set for faxing, press Fax Mode. 185 Can receive but not receive faxes These are possible causes and ...
User's Guide
Page 187
...These are possible causes and solutions. Check ink Check the ink levels, and install a new print cartridge if necessary. Note: The scan lens is satisfactory. • Resend the fax. Check ink Check the ink levels, and install a new print cartridge if necessary. There may have been ...removed. 1 2 3 Reinsert the print cartridges. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem ...
...These are possible causes and solutions. Check ink Check the ink levels, and install a new print cartridge if necessary. Note: The scan lens is satisfactory. • Resend the fax. Check ink Check the ink levels, and install a new print cartridge if necessary. There may have been ...removed. 1 2 3 Reinsert the print cartridges. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem ...
User's Guide
Page 192
... with a new one of the print cartridge carrier. 192 Black Ink Low / Color Ink Low / Photo Ink Low 1 Check the indicated ink level or levels, and install a new print cartridge or cartridges if necessary. If the problem reappears, one , close the cartridge carrier lid, and close the cartridge carrier lids. 7 Close the scanner unit. Cartridge Error (1102, 1203, 1204, or 120F...
... with a new one of the print cartridge carrier. 192 Black Ink Low / Color Ink Low / Photo Ink Low 1 Check the indicated ink level or levels, and install a new print cartridge or cartridges if necessary. If the problem reappears, one , close the cartridge carrier lid, and close the cartridge carrier lids. 7 Close the scanner unit. Cartridge Error (1102, 1203, 1204, or 120F...