User's Guide
Page 8
... Maintaining the printer 130 Removing a used print cartridge...130 Installing print cartridges...130 Refilling print cartridges...132 Using genuine Lexmark print cartridges 132 Aligning print cartridges...133 Cleaning the print cartridge nozzles 133 Wiping the print cartridge nozzles and contacts...Cleaning the exterior of the printer 135 Ordering supplies...135 Ordering print cartridges...135 Ordering paper and other supplies ...136 Troubleshooting...137 Setup Troubleshooting...137 Incorrect language appears on the display 137 Power button is not lit ...138 Software does not install ...138 ...
... Maintaining the printer 130 Removing a used print cartridge...130 Installing print cartridges...130 Refilling print cartridges...132 Using genuine Lexmark print cartridges 132 Aligning print cartridges...133 Cleaning the print cartridge nozzles 133 Wiping the print cartridge nozzles and contacts...Cleaning the exterior of the printer 135 Ordering supplies...135 Ordering print cartridges...135 Ordering paper and other supplies ...136 Troubleshooting...137 Setup Troubleshooting...137 Incorrect language appears on the display 137 Power button is not lit ...138 Software does not install ...138 ...
User's Guide
Page 9
...the access point ...152 Ping the printer ...152 Run the Wireless Setup Utility (Windows users only 153 Check printer ports (Windows users only 153 Print troubleshooting...154 Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera 154 Improving print quality ...154 Poor... down too quickly ...159 A blank or incorrect page prints...159 Characters on printout are missing or unexpected 159 Colors on printout are faded or differ from colors on the screen 160 Glossy photo paper or transparencies stick together 160 Page prints with different fonts ...160 Print...
...the access point ...152 Ping the printer ...152 Run the Wireless Setup Utility (Windows users only 153 Check printer ports (Windows users only 153 Print troubleshooting...154 Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera 154 Improving print quality ...154 Poor... down too quickly ...159 A blank or incorrect page prints...159 Characters on printout are missing or unexpected 159 Colors on printout are faded or differ from colors on the screen 160 Glossy photo paper or transparencies stick together 160 Page prints with different fonts ...160 Print...
User's Guide
Page 10
... in the Automatic Document Feeder (ADF 175 Paper jam in the duplex unit ...175 Duplex unit does not operate correctly ...176 Memory card troubleshooting...176 Memory card cannot be inserted ...176 Nothing happens when memory card is inserted 177 Photos do not transfer from a memory card across... a wireless network 177 Copy troubleshooting...178 Copier does not respond ...178 Scanner unit does not close ...178 Poor copy quality ...179 Partial document or photo copies ...180 Copied...
... in the Automatic Document Feeder (ADF 175 Paper jam in the duplex unit ...175 Duplex unit does not operate correctly ...176 Memory card troubleshooting...176 Memory card cannot be inserted ...176 Nothing happens when memory card is inserted 177 Photos do not transfer from a memory card across... a wireless network 177 Copy troubleshooting...178 Copier does not respond ...178 Scanner unit does not close ...178 Poor copy quality ...179 Partial document or photo copies ...180 Copied...
User's Guide
Page 14
It installs with printing, copying, Run. Lexmark Solution Center Description Where to find The Lexmark Solution Center software is included on the screen. your printer) Note: If necessary, click All Programs • Troubleshooting problems with the other information Comprehensive Version will be installed. Troubleshooting). 2 Double-click the printer Help icon. 4 Click Yes. An...
It installs with printing, copying, Run. Lexmark Solution Center Description Where to find The Lexmark Solution Center software is included on the screen. your printer) Note: If necessary, click All Programs • Troubleshooting problems with the other information Comprehensive Version will be installed. Troubleshooting). 2 Double-click the printer Help icon. 4 Click Yes. An...
User's Guide
Page 30
... vary depending on page 30 Send faxes using the computer or the printer. For more information on connecting the printer to telecommunications equipment, see "Setup Troubleshooting" on page 137. Other devices (such as a telephone or answering machine) can be successfully attached to pass through the printer, as a normal telephone "Connecting to...
... vary depending on page 30 Send faxes using the computer or the printer. For more information on connecting the printer to telecommunications equipment, see "Setup Troubleshooting" on page 137. Other devices (such as a telephone or answering machine) can be successfully attached to pass through the printer, as a normal telephone "Connecting to...
User's Guide
Page 45
...the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Lexmark 6500 Series. 3 Select Solution Center. Method 1 Method 2 1 From the desktop, double-click on transfers, and transparencies. • Find the ...You can: • Learn how to change printer settings and troubleshooting. Use basic features. - Print, scan, copy, and fax. - Click To Poster Details Print a photo as printing photos, troubleshooting printing problems, installing print cartridges, and performing maintenance tasks. At ...
...the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Lexmark 6500 Series. 3 Select Solution Center. Method 1 Method 2 1 From the desktop, double-click on transfers, and transparencies. • Find the ...You can: • Learn how to change printer settings and troubleshooting. Use basic features. - Print, scan, copy, and fax. - Click To Poster Details Print a photo as printing photos, troubleshooting printing problems, installing print cartridges, and performing maintenance tasks. At ...
User's Guide
Page 46
...8226; Clean print cartridges to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on or off The printer has a voice notification feature that tells you use the printer. • ... Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click OK....
...8226; Clean print cartridges to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on or off The printer has a voice notification feature that tells you use the printer. • ... Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click OK....
User's Guide
Page 59
...(ad hoc) network; Note: For more information about passwords (security keys), see "Check your security keys" in the "Wireless troubleshooting" section of the "Troubleshooting" chapter. 17 Type the same security code in a safe place for your computer to the computer again using Windows 1 Click Start... Programs or All Programs Lexmark 6500 Series. 2 Click Wireless Setup. 3 Follow the instructions on the computer screen. 24 Store...
...(ad hoc) network; Note: For more information about passwords (security keys), see "Check your security keys" in the "Wireless troubleshooting" section of the "Troubleshooting" chapter. 17 Type the same security code in a safe place for your computer to the computer again using Windows 1 Click Start... Programs or All Programs Lexmark 6500 Series. 2 Click Wireless Setup. 3 Follow the instructions on the computer screen. 24 Store...
User's Guide
Page 79
... drive, remove and reinsert it . Notes: • The printer recognizes one active media device at a time. • If you insert more information, see "Memory card troubleshooting" on page 176. Also, do not remove the flash drive while actively printing, reading, or writing from the flash drive. 79 If the printer does...
... drive, remove and reinsert it . Notes: • The printer recognizes one active media device at a time. • If you insert more information, see "Memory card troubleshooting" on page 176. Also, do not remove the flash drive while actively printing, reading, or writing from the flash drive. 79 If the printer does...
User's Guide
Page 137
Note: If you select a language, Language appears again on the display. Setup Troubleshooting Incorrect language appears on the display These are both connected to the same wireless network. • The printer is within the range of the following: ... appears on the display. 7 Press . 8 Press or until the language you want appears on the display. 2 Press to factory default settings" on page 172. 137 Troubleshooting If you set up your printer on a wireless network, make sure: • The wireless network is working properly. • The computer and printer are possible...
Note: If you select a language, Language appears again on the display. Setup Troubleshooting Incorrect language appears on the display These are both connected to the same wireless network. • The printer is within the range of the following: ... appears on the display. 7 Press . 8 Press or until the language you want appears on the display. 2 Press to factory default settings" on page 172. 137 Troubleshooting If you set up your printer on a wireless network, make sure: • The wireless network is working properly. • The computer and printer are possible...
User's Guide
Page 142
...the printer is not established" on page 170. WPA-PSK or WPA2-PSK key • Up to turn the printer on the wireless network. Lexmark 6500 Series. 2 Click Solution Center. 3 Click the Contact Information tab. Solving printer communication problems The printer and the computer cannot exchange data. ...characters. Did you copy down the security key exactly, including any capital letters, and store it in a safe place for use on . Wireless troubleshooting How do I find the problem? Check your wireless network. Make sure the printer is not in sleep mode If the power light is like ...
...the printer is not established" on page 170. WPA-PSK or WPA2-PSK key • Up to turn the printer on the wireless network. Lexmark 6500 Series. 2 Click Solution Center. 3 Click the Contact Information tab. Solving printer communication problems The printer and the computer cannot exchange data. ...characters. Did you copy down the security key exactly, including any capital letters, and store it in a safe place for use on . Wireless troubleshooting How do I find the problem? Check your wireless network. Make sure the printer is not in sleep mode If the power light is like ...
User's Guide
Page 143
... is orange" or "Wi-Fi indicator light is communicating over a different, nearby network that the printer/print server is blinking orange during installation" in "Wireless troubleshooting." Printer is configured correctly, but cannot be found on the network Make sure: • The printer has power and the light is on. • The...
... is orange" or "Wi-Fi indicator light is communicating over a different, nearby network that the printer/print server is blinking orange during installation" in "Wireless troubleshooting." Printer is configured correctly, but cannot be found on the network Make sure: • The printer has power and the light is on. • The...
User's Guide
Page 147
...Make sure your network does not have already changed , you can see "Configuring the optional internal wireless print server" in the "Wireless troubleshooting" section. If you are not using a unique network name, consult the documentation for the wireless access point (wireless router). •...: • In Windows Vista: . • In Windows XP and earlier: Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Wireless Setup. Configure the optional internal wireless print server Note: This solution does not apply to your wireless access point (wireless ...
...Make sure your network does not have already changed , you can see "Configuring the optional internal wireless print server" in the "Wireless troubleshooting" section. If you are not using a unique network name, consult the documentation for the wireless access point (wireless router). •...: • In Windows Vista: . • In Windows XP and earlier: Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Wireless Setup. Configure the optional internal wireless print server Note: This solution does not apply to your wireless access point (wireless ...
User's Guide
Page 148
...on the network setup page. Move your network. For more information, see "Ping the access point" for Windows or Mac in the "Troubleshooting" chapter. • Make sure the wireless access point (wireless router) is working These are pointing straight up. Although the possible distance ...external antennas Generally, antennas work best if they are possible solutions. Move your network name" for Windows or Mac in the "Wireless troubleshooting" section. Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the effective range for your ...
...on the network setup page. Move your network. For more information, see "Ping the access point" for Windows or Mac in the "Troubleshooting" chapter. • Make sure the wireless access point (wireless router) is working These are pointing straight up. Although the possible distance ...external antennas Generally, antennas work best if they are possible solutions. Move your network name" for Windows or Mac in the "Wireless troubleshooting" section. Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the effective range for your ...
User's Guide
Page 149
... printer to make sure it is on all the network devices before you can see "Ping the printer" for Windows or Mac in the "Wireless troubleshooting" section. Changing wireless settings after installation To change your password, network name, or other network settings, or the wireless access point (wireless router) having manually...
... printer to make sure it is on all the network devices before you can see "Ping the printer" for Windows or Mac in the "Wireless troubleshooting" section. Changing wireless settings after installation To change your password, network name, or other network settings, or the wireless access point (wireless router) having manually...
User's Guide
Page 154
...until Photo Size appears. 6 Press . 7 Press or repeatedly until 10 x 15 cm appears. 14 Press . 15 Press Start Color or Start Black. Do not use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Note: If Paper/Photo Size Error appears, press to make sure your camera has a print size of 4 ... 2 Turn the camera on and choose your first photo using a PictBridge-enabled digital camera Make sure photo size and paper size are set . Print troubleshooting Partial 4 x 6 in. (10 x 15 cm) photo prints when using the camera control panel. 3 Wait for PictBridge Printing to print from your...
...until Photo Size appears. 6 Press . 7 Press or repeatedly until 10 x 15 cm appears. 14 Press . 15 Press Start Color or Start Black. Do not use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Note: If Paper/Photo Size Error appears, press to make sure your camera has a print size of 4 ... 2 Turn the camera on and choose your first photo using a PictBridge-enabled digital camera Make sure photo size and paper size are set . Print troubleshooting Partial 4 x 6 in. (10 x 15 cm) photo prints when using the camera control panel. 3 Wait for PictBridge Printing to print from your...
User's Guide
Page 172
If you like to open the printer. 2 Pull the paper out. 3 Close the scanner unit. 4 Press . 5 Reprint any photos are turned on. Jams and misfeeds troubleshooting How to clear and avoid paper jams To clear the paper path: 1 Pull firmly on the paper to view the files contained on the flash ... into the printer, lift the scanner unit to print? Check network connections and power Make sure the printer is on. 1 Press and hold and Start Color at the same time, until Language appears on the display. Note: Resetting to the original settings without using the printer menus.
If you like to open the printer. 2 Pull the paper out. 3 Close the scanner unit. 4 Press . 5 Reprint any photos are turned on. Jams and misfeeds troubleshooting How to clear and avoid paper jams To clear the paper path: 1 Pull firmly on the paper to view the files contained on the flash ... into the printer, lift the scanner unit to print? Check network connections and power Make sure the printer is on. 1 Press and hold and Start Color at the same time, until Language appears on the display. Note: Resetting to the original settings without using the printer menus.
User's Guide
Page 174
... possible solutions. Try one page, envelope, or sheet of the following settings to enable the printer to print. For more information, see "Jams and misfeeds troubleshooting" on page 60. • Try loading one or more of the paper or media, making sure it does not buckle Printer does not feed paper...
... possible solutions. Try one page, envelope, or sheet of the following settings to enable the printer to print. For more information, see "Jams and misfeeds troubleshooting" on page 60. • Try loading one or more of the paper or media, making sure it does not buckle Printer does not feed paper...
User's Guide
Page 176
..., use only letter- If you have inserted the memory card in the printer. Duplex unit does not operate correctly These are possible solutions. Memory card troubleshooting Memory card cannot be used in the correct slot. 176 Make sure the duplex unit is supported by the printer. 3 Firmly grasp the paper, and...
..., use only letter- If you have inserted the memory card in the printer. Duplex unit does not operate correctly These are possible solutions. Memory card troubleshooting Memory card cannot be used in the correct slot. 176 Make sure the duplex unit is supported by the printer. 3 Firmly grasp the paper, and...
User's Guide
Page 178
... to see if your printer or the computer is open . 178 Check to avoid corruption of the following: Check messages Resolve all error messages. Copy troubleshooting Copier does not respond These are in the User's Guide: Comprehensive Version. Make sure the power cord is down, use your configuration cable to connect...
... to see if your printer or the computer is open . 178 Check to avoid corruption of the following: Check messages Resolve all error messages. Copy troubleshooting Copier does not respond These are in the User's Guide: Comprehensive Version. Make sure the power cord is down, use your configuration cable to connect...