Troubleshooting Guide
Page 1
... If necessary, double-click setup.exe. 7 Follow the instructions on the computer screen to the Ready prompt. If the MFP is only available on the X342n. If the software installation screen does not appear: 1 From the desktop, double-click My Computer. For Windows XP, ... sure to remove and then reinstall the drivers software. Unable to the MFP and the computer. Note: Connecting over a network Make sure you are using . 5 Turn on the MFP. Lexmark™ X34x Troubleshooting Guide Setup troubleshooting Incorrect language appears on the display 1 Press Menu. 2 Press or repeatedly...
... If necessary, double-click setup.exe. 7 Follow the instructions on the computer screen to the Ready prompt. If the MFP is only available on the X342n. If the software installation screen does not appear: 1 From the desktop, double-click My Computer. For Windows XP, ... sure to remove and then reinstall the drivers software. Unable to the MFP and the computer. Note: Connecting over a network Make sure you are using . 5 Turn on the MFP. Lexmark™ X34x Troubleshooting Guide Setup troubleshooting Incorrect language appears on the display 1 Press Menu. 2 Press or repeatedly...
Troubleshooting Guide
Page 2
...; Use only new, unwrinkled paper. • Prepare the stack of graphics and images in the front output slot. Print and copy troubleshooting MFP does not print or respond • Remove and reinstall the software. For more information, see "Removing and reinstalling the drivers software" ...paper is loaded correctly. • Load a smaller amount of paper into the MFP. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure the guides are scanning a document...
...; Use only new, unwrinkled paper. • Prepare the stack of graphics and images in the front output slot. Print and copy troubleshooting MFP does not print or respond • Remove and reinstall the software. For more information, see "Removing and reinstalling the drivers software" ...paper is loaded correctly. • Load a smaller amount of paper into the MFP. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure the guides are scanning a document...
Troubleshooting Guide
Page 4
... 7 Press or repeatedly until FAX DEFAULTS appears. Black pages • Replace the toner cartridge. Scan troubleshooting Scanner does not respond • Check the display. Power supply - Disconnect any answering machines, computers ... before sending the scan job. For more information, see the User's Guide. • The MFP may need to a lower value: 1 From the control panel, press Scan. 2 From the... Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure that have been stored in the tray. ...
... 7 Press or repeatedly until FAX DEFAULTS appears. Black pages • Replace the toner cartridge. Scan troubleshooting Scanner does not respond • Check the display. Power supply - Disconnect any answering machines, computers ... before sending the scan job. For more information, see the User's Guide. • The MFP may need to a lower value: 1 From the control panel, press Scan. 2 From the... Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure that have been stored in the tray. ...
User's Guide
Page 7
Finding information about the MFP The Lexmark™ X340/X340n/X342n Multifunction Printer (MFP) comes with the MFP. • Maintenance • Troubleshooting • Safety CD Description The CD contains drivers, software, and publications files. Where to find You can find this document on the Lexmark Web site or the MFP and other information such as: on the up hardware...
Finding information about the MFP The Lexmark™ X340/X340n/X342n Multifunction Printer (MFP) comes with the MFP. • Maintenance • Troubleshooting • Safety CD Description The CD contains drivers, software, and publications files. Where to find You can find this document on the Lexmark Web site or the MFP and other information such as: on the up hardware...
User's Guide
Page 73
Note: Connecting over a network Solution Make sure you are using the correct cable, that it is only available on the X342n. Setup troubleshooting 73 For more information, see Setting the network options (X342n only). Symptom Unable to connect over a network is securely connected, and the network options are properly configured.
Note: Connecting over a network Solution Make sure you are using the correct cable, that it is only available on the X342n. Setup troubleshooting 73 For more information, see Setting the network options (X342n only). Symptom Unable to connect over a network is securely connected, and the network options are properly configured.
User's Guide
Page 84
...and reinstall the software. or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer, and make sure no check mark appears next to Pause Printing. 4 Make sure a check mark appears next to Set ...Installing a toner cartridge on page 72. Minimize the number and size of graphics and images in use. If you are using the MFP. Print and copy troubleshooting Problem MFP does not print or respond Print speed is set as the default printer. 1 Click Start Æ Settings Æ Printers and ...
...and reinstall the software. or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer, and make sure no check mark appears next to Pause Printing. 4 Make sure a check mark appears next to Set ...Installing a toner cartridge on page 72. Minimize the number and size of graphics and images in use. If you are using the MFP. Print and copy troubleshooting Problem MFP does not print or respond Print speed is set as the default printer. 1 Click Start Æ Settings Æ Printers and ...
User's Guide
Page 88
... 74. If you are printing a document, wait until printing is not on the scanner glass. Scan troubleshooting 88 To change the scanning resolution to a lower value: 1 From the control panel, press Scan....on the computer screen, select the location you want to Set As Default. Make sure the MFP is set as the default printer and is done before sending the scan job. or Click...198; Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer, and make sure no check mark appears next to Pause Printing. 4 Make ...
... 74. If you are printing a document, wait until printing is not on the scanner glass. Scan troubleshooting 88 To change the scanning resolution to a lower value: 1 From the control panel, press Scan....on the computer screen, select the location you want to Set As Default. Make sure the MFP is set as the default printer and is done before sending the scan job. or Click...198; Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer, and make sure no check mark appears next to Pause Printing. 4 Make ...