Troubleshooting Guide
Page 3
... toner cartridge. For more information, see the User's Guide. Clean the inside of the MFP. Vertical lines AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • Replace the photoconductor. For more information, see the User's Guide. Gray background AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • For copies, adjust...AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • Use only new, dry paper. • You may be able to the Ready prompt. • Replace the toner cartridge. Page skew AAAAaAaaaBaBBBbBbbbCbCCCCccccc • Make sure the paper guides in its original wrapper and out of the paper. For more...
... toner cartridge. For more information, see the User's Guide. Clean the inside of the MFP. Vertical lines AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • Replace the photoconductor. For more information, see the User's Guide. Gray background AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • For copies, adjust...AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • Use only new, dry paper. • You may be able to the Ready prompt. • Replace the toner cartridge. Page skew AAAAaAaaaBaBBBbBbbbCbCCCCccccc • Make sure the paper guides in its original wrapper and out of the paper. For more...
Troubleshooting Guide
Page 4
Black pages • Replace the toner cartridge. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon...: - For more information, see the User's Guide. • If replacing the toner cartridge does not correct the problem, replace the photoconductor. For more information, see "Removing and reinstalling the drivers software" on ... Guide. • Make sure the MFP is set as the default printer and is an error message, see the User's Guide. • The MFP may need to Set As Default. ...
Black pages • Replace the toner cartridge. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon...: - For more information, see the User's Guide. • If replacing the toner cartridge does not correct the problem, replace the photoconductor. For more information, see "Removing and reinstalling the drivers software" on ... Guide. • Make sure the MFP is set as the default printer and is an error message, see the User's Guide. • The MFP may need to Set As Default. ...
User's Guide
Page 5
... Removing a toner cartridge 61 Installing a toner cartridge 62 Redistributing toner ...63 Replacing the photoconductor 65 Cleaning the MFP ...67 Cleaning the scanner glass 67 Cleaning the outside of the MFP 67 Cleaning the inside of the MFP 68 Ordering supplies ...70 Recycling Lexmark products 70 Chapter 10: Troubleshooting 71 Setup troubleshooting ...72 Removing and reinstalling the...
... Removing a toner cartridge 61 Installing a toner cartridge 62 Redistributing toner ...63 Replacing the photoconductor 65 Cleaning the MFP ...67 Cleaning the scanner glass 67 Cleaning the outside of the MFP 67 Cleaning the inside of the MFP 68 Ordering supplies ...70 Recycling Lexmark products 70 Chapter 10: Troubleshooting 71 Setup troubleshooting ...72 Removing and reinstalling the...
User's Guide
Page 65
Replacing the photoconductor 65 Replacing the photoconductor 1 Press the access button on the left side of the MFP, and open the front cover. 1 2 2 Pull on the handle to remove the print cartridge assembly. 3 Place the print cartridge assembly on a flat, clean surface.
Replacing the photoconductor 65 Replacing the photoconductor 1 Press the access button on the left side of the MFP, and open the front cover. 1 2 2 Pull on the handle to remove the print cartridge assembly. 3 Place the print cartridge assembly on a flat, clean surface.
User's Guide
Page 66
Replacing the photoconductor 66 Note: The toner cartridge snaps into the new photoconductor. b Remove the toner cartridge using the handle. 5 Unpack the photoconductor kit. 6 Install the toner cartridge into place when correctly installed. 7 Reinstall the print cartridge assembly. 8 Press and hold Stop for three seconds to reset photoconductor recount. 9 Close the front cover. 4 To remove the toner cartridge: a Press the button on the print cartridge assembly.
Replacing the photoconductor 66 Note: The toner cartridge snaps into the new photoconductor. b Remove the toner cartridge using the handle. 5 Unpack the photoconductor kit. 6 Install the toner cartridge into place when correctly installed. 7 Reinstall the print cartridge assembly. 8 Press and hold Stop for three seconds to reset photoconductor recount. 9 Close the front cover. 4 To remove the toner cartridge: a Press the button on the print cartridge assembly.
User's Guide
Page 85
...cartridge on page 63. For more information, see Cleaning the inside of the MFP on page 63. For more information, see Redistributing toner on page 62. For more information, see Replacing the photoconductor on page 63. For more information, see Redistributing toner on page 65. ... to return to temporarily extend the toner cartridge life by redistributing the toner. Replace the photoconductor. Print quality troubleshooting 85 You may be able to the Ready prompt. Clean the inside of the MFP. if this does not work , install a new toner cartridge. You may...
...cartridge on page 63. For more information, see Cleaning the inside of the MFP on page 63. For more information, see Redistributing toner on page 62. For more information, see Replacing the photoconductor on page 63. For more information, see Redistributing toner on page 65. ... to return to temporarily extend the toner cartridge life by redistributing the toner. Replace the photoconductor. Print quality troubleshooting 85 You may be able to the Ready prompt. Clean the inside of the MFP. if this does not work , install a new toner cartridge. You may...
User's Guide
Page 87
...MFP may need to be serviced. Keep paper in its original wrapper and out of high humidity areas until needed. For more information, see Installing a toner cartridge on page 65. Print quality troubleshooting 87 Black pages Replace the toner cartridge. For more information, see Replacing the photoconductor... on page 62. Make sure the paper is loaded correctly. Problem Wrinkles or creases Solution Make sure paper is not too wet. If replacing the toner cartridge does...
...MFP may need to be serviced. Keep paper in its original wrapper and out of high humidity areas until needed. For more information, see Installing a toner cartridge on page 65. Print quality troubleshooting 87 Black pages Replace the toner cartridge. For more information, see Replacing the photoconductor... on page 62. Make sure the paper is loaded correctly. Problem Wrinkles or creases Solution Make sure paper is not too wet. If replacing the toner cartridge does...
User's Guide
Page 92
...cancel the job. Press Stop to resume printing. For more information, see Replacing the photoconductor on page 80. Note: You cannot cancel an incoming fax. 37 Insufficient Collation Area 38 Memory Full The MFP does not have been selected for the existing print job. If the ...error message reappears after redistributing the toner, replace the toner cartridge. For more information, see...
...cancel the job. Press Stop to resume printing. For more information, see Replacing the photoconductor on page 80. Note: You cannot cancel an incoming fax. 37 Insufficient Collation Area 38 Memory Full The MFP does not have been selected for the existing print job. If the ...error message reappears after redistributing the toner, replace the toner cartridge. For more information, see...
User's Guide
Page 103
Index Load Media 91 Memory Full 92 No Answer 91 No Dial Tone 91 Photoconductor Near Life 92 Qlink Not Found 91 Replace Photoconductor 92 Short Paper 92 Toner Low 92 Unsupported Toner Cartridge 91 USB Not Connected 91 error messages troubleshooting 91 F fax activity reports 47 Fax Advanced ... labels 33 manual feeder 32 paper 28, 32 paper tray 28 transparencies 33 M menus, control panel Copy Defaults 23 Fax Advanced 23 Fax Defaults 24 MFP 84 mode, changing 24 N network setup 25 noise emission levels 100 O output location front output tray 38 rear paper exit 38 selecting 38 overlay, installing...
Index Load Media 91 Memory Full 92 No Answer 91 No Dial Tone 91 Photoconductor Near Life 92 Qlink Not Found 91 Replace Photoconductor 92 Short Paper 92 Toner Low 92 Unsupported Toner Cartridge 91 USB Not Connected 91 error messages troubleshooting 91 F fax activity reports 47 Fax Advanced ... labels 33 manual feeder 32 paper 28, 32 paper tray 28 transparencies 33 M menus, control panel Copy Defaults 23 Fax Advanced 23 Fax Defaults 24 MFP 84 mode, changing 24 N network setup 25 noise emission levels 100 O output location front output tray 38 rear paper exit 38 selecting 38 overlay, installing...
User's Guide
Page 104
editing 48 printing 48 searching 48 photoconductor, replacing 65 power supply port 19 prefix 45 Presto! PageManager 27 print properties 26 QLINK 27 reinstalling 74 removing 74 Speed Dial buttons 48 station ID ... a sheet 40 transparencies 40 Q QLINK, using 27 R rear cover 19 rear output slot 38 rear paper exit 38 receiving a fax automatically 45 manually 46 recycling Lexmark products 70 redistributing toner 63 reducing an image 53 removing software 74 toner cartridge 61 reports fax activity 47 Fax Call log 47 Fax Job...
editing 48 printing 48 searching 48 photoconductor, replacing 65 power supply port 19 prefix 45 Presto! PageManager 27 print properties 26 QLINK 27 reinstalling 74 removing 74 Speed Dial buttons 48 station ID ... a sheet 40 transparencies 40 Q QLINK, using 27 R rear cover 19 rear output slot 38 rear paper exit 38 receiving a fax automatically 45 manually 46 recycling Lexmark products 70 redistributing toner 63 reducing an image 53 removing software 74 toner cartridge 61 reports fax activity 47 Fax Call log 47 Fax Job...