Clearing Jams Guide
Page 1
... the guides in the trays are not placed too tightly against the stack of the MFP, and open the front cover. 1 4 Reinsert the print cartridge assembly. 2 2 Pull on the handle to remove the print cartridge assembly. 5 Close the front cover. Extended light exposure can help you avoid jams... does not exceed the maximum height indicated by gently pulling it . Warning: Do not leave the print cartridge assembly exposed to prevent burns. 1 Open the rear cover. Lexmark™ X342 Clearing Jams Guide Avoiding jams The following hints can cause print quality problems. 3 Remove the...
... the guides in the trays are not placed too tightly against the stack of the MFP, and open the front cover. 1 4 Reinsert the print cartridge assembly. 2 2 Pull on the handle to remove the print cartridge assembly. 5 Close the front cover. Extended light exposure can help you avoid jams... does not exceed the maximum height indicated by gently pulling it . Warning: Do not leave the print cartridge assembly exposed to prevent burns. 1 Open the rear cover. Lexmark™ X342 Clearing Jams Guide Avoiding jams The following hints can cause print quality problems. 3 Remove the...
Troubleshooting Guide
Page 2
... Pause Printing. 4 Make sure a check mark appears next to temporarily extend the toner cartridge life by flexing or fanning it . or Click Start Control Panel Printers... and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure the guides are scanning a document, ... is complete before using the manual feeder, this is installed correctly. Print and copy troubleshooting MFP does not print or respond • Remove and reinstall the software. For more information, see...
... Pause Printing. 4 Make sure a check mark appears next to temporarily extend the toner cartridge life by flexing or fanning it . or Click Start Control Panel Printers... and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure the guides are scanning a document, ... is complete before using the manual feeder, this is installed correctly. Print and copy troubleshooting MFP does not print or respond • Remove and reinstall the software. For more information, see...
Troubleshooting Guide
Page 3
.... • Make sure that the paper type settings match the paper in its original wrapper and out of the MFP. Keep paper in the tray. • Replace the toner cartridge. Vertical lines AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • Replace the photoconductor. If this does not work , install a.... • Make sure the paper guides for the manual feeder are aligned with the edges of the MFP. Horizontal stripes AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Replace the toner cartridge. Gray background AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • For copies, adjust the darkness settings by shaking the...
.... • Make sure that the paper type settings match the paper in its original wrapper and out of the MFP. Keep paper in the tray. • Replace the toner cartridge. Vertical lines AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • Replace the photoconductor. If this does not work , install a.... • Make sure the paper guides for the manual feeder are aligned with the edges of the MFP. Horizontal stripes AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Replace the toner cartridge. Gray background AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • For copies, adjust the darkness settings by shaking the...
Troubleshooting Guide
Page 4
...If there is an error message, see the User's Guide. • If replacing the toner cartridge does not correct the problem, replace the photoconductor. Handset - Disable this feature before sending the ...to be serviced. For more information, see the User's Guide. • Make sure the MFP is set as the default printer and is finished before sending the scan job. or Click ... Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure that the paper size settings match the paper ...
...If there is an error message, see the User's Guide. • If replacing the toner cartridge does not correct the problem, replace the photoconductor. Handset - Disable this feature before sending the ...to be serviced. For more information, see the User's Guide. • Make sure the MFP is set as the default printer and is finished before sending the scan job. or Click ... Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure that the paper size settings match the paper ...
Troubleshooting Guide
Page 5
Check to verify the original document was loaded correctly. • Check the toner cartridge, and replace it has been programmed for the number that the quality of the telephone line connection. • Increase the fax scan resolution. MFP receives a blank fax • Ask the sender to make sure it if necessary. repeatedly until...
Check to verify the original document was loaded correctly. • Check the toner cartridge, and replace it has been programmed for the number that the quality of the telephone line connection. • Increase the fax scan resolution. MFP receives a blank fax • Ask the sender to make sure it if necessary. repeatedly until...
User's Guide
Page 5
... Scan options 59 Chapter 9: Maintaining the MFP 61 Removing a toner cartridge 61 Installing a toner cartridge 62 Redistributing toner ...63 Replacing the photoconductor 65 Cleaning the MFP ...67 Cleaning the scanner glass 67 Cleaning the outside of the MFP 67 Cleaning the inside of the MFP 68 Ordering supplies ...70 Recycling Lexmark products 70 Chapter 10: Troubleshooting 71...
... Scan options 59 Chapter 9: Maintaining the MFP 61 Removing a toner cartridge 61 Installing a toner cartridge 62 Redistributing toner ...63 Replacing the photoconductor 65 Cleaning the MFP ...67 Cleaning the scanner glass 67 Cleaning the outside of the MFP 67 Cleaning the inside of the MFP 68 Ordering supplies ...70 Recycling Lexmark products 70 Chapter 10: Troubleshooting 71...
User's Guide
Page 18
Understanding the parts of paper in the paper tray. Release the front cover. Use the 7 Front output tray 8 Front cover 9 Paper tray 10 Manual feeder 11 Paper level indicator 12 Access button 13 Scanner glass 14 Scanner lock To Hold paper as it exits the MFP. Verify the level of the MFP 18 Load paper manually. Load paper automatically. Lock the scanner unit during transport. Access the toner cartridge. Scan, copy, or fax a single-page document.
Understanding the parts of paper in the paper tray. Release the front cover. Use the 7 Front output tray 8 Front cover 9 Paper tray 10 Manual feeder 11 Paper level indicator 12 Access button 13 Scanner glass 14 Scanner lock To Hold paper as it exits the MFP. Verify the level of the MFP 18 Load paper manually. Load paper automatically. Lock the scanner unit during transport. Access the toner cartridge. Scan, copy, or fax a single-page document.
User's Guide
Page 61
Maintaining the MFP 61 b Remove the toner cartridge using the handle. 1 2 To return the empty toner cartridge, see Recycling Lexmark products on the print cartridge assembly. 9 Maintaining the MFP Removing a toner cartridge 1 Press the access button on the left side of the MFP, and open the front cover. 1 2 2 To remove the toner cartridge: a Press the button on page 70 for more information.
Maintaining the MFP 61 b Remove the toner cartridge using the handle. 1 2 To return the empty toner cartridge, see Recycling Lexmark products on the print cartridge assembly. 9 Maintaining the MFP Removing a toner cartridge 1 Press the access button on the left side of the MFP, and open the front cover. 1 2 2 To remove the toner cartridge: a Press the button on page 70 for more information.
User's Guide
Page 62
Installing a toner cartridge 62 Installing a toner cartridge 1 If you are installing a new toner cartridge, remove the toner cartridge from the packaging, and gently shake four or five times to distribute the toner. 2 Gently slide the toner cartridge in until it locks into place.
Installing a toner cartridge 62 Installing a toner cartridge 1 If you are installing a new toner cartridge, remove the toner cartridge from the packaging, and gently shake four or five times to distribute the toner. 2 Gently slide the toner cartridge in until it locks into place.
User's Guide
Page 63
For more information, see Removing a toner cartridge on page 61 and Installing a toner cartridge on page 62. 1 Press the access button on the display is 88 Toner Low. Redistributing toner Redistribute the toner if you are dissatisfied with print quality or if the error message on the left side of the MFP, and open the front cover. 1 2 Redistributing toner 63 Note: If the error message reappears after redistributing the toner, replace the toner cartridge. Note: The front cover must be closed to start a new print, copy, scan, or fax job. 3 Close the front cover.
For more information, see Removing a toner cartridge on page 61 and Installing a toner cartridge on page 62. 1 Press the access button on the display is 88 Toner Low. Redistributing toner Redistribute the toner if you are dissatisfied with print quality or if the error message on the left side of the MFP, and open the front cover. 1 2 Redistributing toner 63 Note: If the error message reappears after redistributing the toner, replace the toner cartridge. Note: The front cover must be closed to start a new print, copy, scan, or fax job. 3 Close the front cover.
User's Guide
Page 64
2 To remove the toner cartridge: a Press the button on the print cartridge assembly. Redistributing toner 64 Note: If print quality does not improve, replace the toner cartridge. b Remove the toner cartridge using the handle. 1 2 3 Firmly shake the cartridge in all directions to distribute the toner. 4 Reinstall the cartridge, and close the front cover.
2 To remove the toner cartridge: a Press the button on the print cartridge assembly. Redistributing toner 64 Note: If print quality does not improve, replace the toner cartridge. b Remove the toner cartridge using the handle. 1 2 3 Firmly shake the cartridge in all directions to distribute the toner. 4 Reinstall the cartridge, and close the front cover.
User's Guide
Page 65
Replacing the photoconductor 65 Replacing the photoconductor 1 Press the access button on the left side of the MFP, and open the front cover. 1 2 2 Pull on the handle to remove the print cartridge assembly. 3 Place the print cartridge assembly on a flat, clean surface.
Replacing the photoconductor 65 Replacing the photoconductor 1 Press the access button on the left side of the MFP, and open the front cover. 1 2 2 Pull on the handle to remove the print cartridge assembly. 3 Place the print cartridge assembly on a flat, clean surface.
User's Guide
Page 66
Replacing the photoconductor 66 4 To remove the toner cartridge: a Press the button on the print cartridge assembly. Note: The toner cartridge snaps into the new photoconductor. b Remove the toner cartridge using the handle. 5 Unpack the photoconductor kit. 6 Install the toner cartridge into place when correctly installed. 7 Reinstall the print cartridge assembly. 8 Press and hold Stop for three seconds to reset photoconductor recount. 9 Close the front cover.
Replacing the photoconductor 66 4 To remove the toner cartridge: a Press the button on the print cartridge assembly. Note: The toner cartridge snaps into the new photoconductor. b Remove the toner cartridge using the handle. 5 Unpack the photoconductor kit. 6 Install the toner cartridge into place when correctly installed. 7 Reinstall the print cartridge assembly. 8 Press and hold Stop for three seconds to reset photoconductor recount. 9 Close the front cover.
User's Guide
Page 67
... white top cover and white sheet until it is replaced or if print quality problems occur. Cleaning the MFP 67 Cleaning the MFP To maintain print quality, follow these cleaning procedures each time the toner cartridge is clean and dry. 5 Close the top cover. If you dampen the cloth slightly with a soft, clean... water. 2 Open the top cover. 3 Wipe the surfaces of the scanner glass and ADF until they are clean and dry. 4 Wipe the underside of the MFP with water, be careful not to let any water drip onto or inside the...
... white top cover and white sheet until it is replaced or if print quality problems occur. Cleaning the MFP 67 Cleaning the MFP To maintain print quality, follow these cleaning procedures each time the toner cartridge is clean and dry. 5 Close the top cover. If you dampen the cloth slightly with a soft, clean... water. 2 Open the top cover. 3 Wipe the surfaces of the scanner glass and ADF until they are clean and dry. 4 Wipe the underside of the MFP with water, be careful not to let any water drip onto or inside the...
User's Guide
Page 68
...the green photoconductor drum. 3 Place the print cartridge assembly on the handle to touch the transfer roller located under the toner cartridge. Warning: While cleaning the inside of the MFP, be careful not to remove the print cartridge assembly. Cleaning the MFP 68 Oil from your fingers can affect print... quality. 1 Turn the MFP off, unplug the power cord, and ...
...the green photoconductor drum. 3 Place the print cartridge assembly on the handle to touch the transfer roller located under the toner cartridge. Warning: While cleaning the inside of the MFP, be careful not to remove the print cartridge assembly. Cleaning the MFP 68 Oil from your fingers can affect print... quality. 1 Turn the MFP off, unplug the power cord, and ...
User's Guide
Page 69
Cleaning the MFP 69 Warning: • To prevent damage to light for more than a few minutes. 4 With a dry, lint-free cloth, wipe away any dust and spilled toner from the print cartridge area. Cover it to the print cartridge assembly, do not expose it with a piece of paper, if necessary. • Do not touch the black transfer roller. 5 Reinsert the print cartridge assembly, and close the front cover. 6 Plug in the power cord and turn the MFP on.
Cleaning the MFP 69 Warning: • To prevent damage to light for more than a few minutes. 4 With a dry, lint-free cloth, wipe away any dust and spilled toner from the print cartridge area. Cover it to the print cartridge assembly, do not expose it with a piece of paper, if necessary. • Do not touch the black transfer roller. 5 Reinsert the print cartridge assembly, and close the front cover. 6 Plug in the power cord and turn the MFP on.
User's Guide
Page 70
... X340H22G Photoconductor kit Up to locate a dealer near you, visit our Web site: www.lexmark.com. Ordering supplies To order supplies or to 30,000 pages2 X340A21G Toner Cartridge (X340/X340n/X342n) 2500 standard pages1 X340H21G High yield toner cartridge (X342n) 6000 standard pages1 1 Declared yield value in accordance with ISO/IEC 19752...
... X340H22G Photoconductor kit Up to locate a dealer near you, visit our Web site: www.lexmark.com. Ordering supplies To order supplies or to 30,000 pages2 X340A21G Toner Cartridge (X340/X340n/X342n) 2500 standard pages1 X340H21G High yield toner cartridge (X342n) 6000 standard pages1 1 Declared yield value in accordance with ISO/IEC 19752...
User's Guide
Page 77
Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of the MFP, and open the front cover. 1 2 2 Pull on the handle to prevent burns. 1 Press the access button on the left side of time. 200/201 Paper Jam CAUTION: The fuser area is hot. Extended light exposure can cause print quality problems. Jams and misfeeds troubleshooting 77 Avoid contact with the fuser area to remove the print cartridge assembly.
Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of the MFP, and open the front cover. 1 2 2 Pull on the handle to prevent burns. 1 Press the access button on the left side of time. 200/201 Paper Jam CAUTION: The fuser area is hot. Extended light exposure can cause print quality problems. Jams and misfeeds troubleshooting 77 Avoid contact with the fuser area to remove the print cartridge assembly.
User's Guide
Page 78
Jams and misfeeds troubleshooting 78 3 Remove the jammed paper by gently pulling it straight out. 4 Reinsert the print cartridge assembly.
Jams and misfeeds troubleshooting 78 3 Remove the jammed paper by gently pulling it straight out. 4 Reinsert the print cartridge assembly.
User's Guide
Page 84
Remove and reinstall the software. Restart the computer. For more information, see Installing a toner cartridge on page 73. Make sure the front cover is slow. Print and copy troubleshooting Problem MFP does not print or respond Print speed is closed. or Click Start Æ Control Panel Æ... Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer, and ...
Remove and reinstall the software. Restart the computer. For more information, see Installing a toner cartridge on page 73. Make sure the front cover is slow. Print and copy troubleshooting Problem MFP does not print or respond Print speed is closed. or Click Start Æ Control Panel Æ... Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer, and ...