User's Guide
Page 3
... of the control panel ...7 Understanding the control panel lights ...8 Primary codes ...11 Secondary errors ...22 Chapter 3: Understanding the printer configuration menus 37 Printing the Printer Settings Configuration sheet 37 Configuration menus overview ...38 Network menu ...38 Parallel menu ...39 Setup menu ...39 USB menu ...40 Utilities menu ...40 Chapter 4: Print media tasks and tips 41 What types of the paper (duplex printing 62 Printing multiple page images on one page (N-upprinting 64 Printing a booklet ...65 Printing on preventing jams ...48 Loading the 250-sheet tray ...49...
... of the control panel ...7 Understanding the control panel lights ...8 Primary codes ...11 Secondary errors ...22 Chapter 3: Understanding the printer configuration menus 37 Printing the Printer Settings Configuration sheet 37 Configuration menus overview ...38 Network menu ...38 Parallel menu ...39 Setup menu ...39 USB menu ...40 Utilities menu ...40 Chapter 4: Print media tasks and tips 41 What types of the paper (duplex printing 62 Printing multiple page images on one page (N-upprinting 64 Printing a booklet ...65 Printing on preventing jams ...48 Loading the 250-sheet tray ...49...
User's Guide
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... I order them 76 Storing supplies ...77 Conserving supplies ...77 Knowing when you need new supplies ...78 Checking the toner and photoconductor levels 78 Ordering a maintenance kit ...78 Recognizing the control panel light sequences 79 Changing the toner cartridge ...80 Changing the photoconductor kit ...82 Recycling Lexmark products ...84 Chapter 9: Troubleshooting 85 General problems ...85 Lexmark Status Messenger Utility ...86 Selecting printer operating mode ...86 Turning on Reduced Curl mode ...86 Print quality problems ...87 Cleaning the printhead lens ...91...
... I order them 76 Storing supplies ...77 Conserving supplies ...77 Knowing when you need new supplies ...78 Checking the toner and photoconductor levels 78 Ordering a maintenance kit ...78 Recognizing the control panel light sequences 79 Changing the toner cartridge ...80 Changing the photoconductor kit ...82 Recycling Lexmark products ...84 Chapter 9: Troubleshooting 85 General problems ...85 Lexmark Status Messenger Utility ...86 Selecting printer operating mode ...86 Turning on Reduced Curl mode ...86 Print quality problems ...87 Cleaning the printhead lens ...91...
User's Guide
Page 11
...-Blinking What this light sequence means: • The printer is ready to reset the printer. • Printing a directory, a font list, menu settings pages, or Print Quality Test Pages: - Press and release Cancel to stop processing. - Press and hold Cancel to receive and process data. • The printer is in Power Saver mode. The Ready light is displayed as the pages print. Press and release Cancel to reset the printer. Wait for the message to reset the printer. 11 Understanding the control panel lights Primary codes Ready / Power...
...-Blinking What this light sequence means: • The printer is ready to reset the printer. • Printing a directory, a font list, menu settings pages, or Print Quality Test Pages: - Press and release Cancel to stop processing. - Press and hold Cancel to receive and process data. • The printer is in Power Saver mode. The Ready light is displayed as the pages print. Press and release Cancel to reset the printer. Wait for the message to reset the printer. 11 Understanding the control panel lights Primary codes Ready / Power...
User's Guide
Page 15
Understanding the control panel lights Cancel job / Reset printer Light sequence: • Continue-On • Ready-On • Toner Low/Replace PC Kit-On • Load Paper-On • Paper Jam-On • Error-On What this light sequence means: The printer is resetting to clear. What you can do : Wait for the message to the user default settings. Load print media Light sequence: • Continue-On • Load Paper-On What this light sequence means: • The current print job is canceled. • The printer is...
Understanding the control panel lights Cancel job / Reset printer Light sequence: • Continue-On • Ready-On • Toner Low/Replace PC Kit-On • Load Paper-On • Paper Jam-On • Error-On What this light sequence means: The printer is resetting to clear. What you can do : Wait for the message to the user default settings. Load print media Light sequence: • Continue-On • Load Paper-On What this light sequence means: • The current print job is canceled. • The printer is...
User's Guide
Page 17
Photoconductor kit life warning Light sequence: • Continue-On • Toner Low/Replace PC Kit-Blinking What this message to clear the light sequence and continue printing. • Replace the photoconductor kit. What you can do: Remove the toner cartridge, and install a new toner cartridge that matches the region of the installed toner cartridge. on page82 for this light sequence means: The photoconductor is almost full and should be replaced soon. What you can do: • Press and...
Photoconductor kit life warning Light sequence: • Continue-On • Toner Low/Replace PC Kit-Blinking What this message to clear the light sequence and continue printing. • Replace the photoconductor kit. What you can do: Remove the toner cartridge, and install a new toner cartridge that matches the region of the installed toner cartridge. on page82 for this light sequence means: The photoconductor is almost full and should be replaced soon. What you can do: • Press and...
User's Guide
Page 38
... exit the menus. Configuration menus overview Configuration menus overview Menus are indicated by Continue , Ready , Toner Low/Replace PC Kit , and Load Paper light sequences. This setting often causes Windows print jobs to fail. • Auto*-The printer processes print jobs from computers using either Windows or Macintosh operating systems. Configure the printer card speed. • Auto* 38 Menu items and their settings are represented by Paper Jam and Error light sequences. • Press and release Cancel to advance through a network port.
... exit the menus. Configuration menus overview Configuration menus overview Menus are indicated by Continue , Ready , Toner Low/Replace PC Kit , and Load Paper light sequences. This setting often causes Windows print jobs to fail. • Auto*-The printer processes print jobs from computers using either Windows or Macintosh operating systems. Configure the printer card speed. • Auto* 38 Menu items and their settings are represented by Paper Jam and Error light sequences. • Press and release Cancel to advance through a network port.
User's Guide
Page 40
... factory default values. Setting NPA Mode Mac Binary PS USB Speed * Factory default Use this setting to Values Send print jobs to the printer and query printer status information simultaneously. • Off • On • Auto* Configure the printer to zero. speed and also disables its hi-speed capabilities. Hex Trace helps you what information your printer settings to change printer settings on jobs sent through a Universal Serial Bus (USB) port. current margin settings • Two pages with the language interpreter or the cable...
... factory default values. Setting NPA Mode Mac Binary PS USB Speed * Factory default Use this setting to Values Send print jobs to the printer and query printer status information simultaneously. • Off • On • Auto* Configure the printer to zero. speed and also disables its hi-speed capabilities. Hex Trace helps you what information your printer settings to change printer settings on jobs sent through a Universal Serial Bus (USB) port. current margin settings • Two pages with the language interpreter or the cable...
User's Guide
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... duplex unit only supports certain sizes and types of the printer to feed the paper properly. Paper characteristics The following paper characteristics affect print quality and reliability. For detailed information, see the Card Stock & Label Guide available on the Lexmark Web site at its edges. If the paper is recommended that these temperatures without discoloring, bleeding, or releasing hazardous emissions. Moisture content The amount of moisture in the paper...
... duplex unit only supports certain sizes and types of the printer to feed the paper properly. Paper characteristics The following paper characteristics affect print quality and reliability. For detailed information, see the Card Stock & Label Guide available on the Lexmark Web site at its edges. If the paper is recommended that these temperatures without discoloring, bleeding, or releasing hazardous emissions. Moisture content The amount of moisture in the paper...
User's Guide
Page 73
... not installed your configuration: Memory Card-Increase the printer memory to the appropriate number. 250-sheet drawer or 550-sheet drawer-Increase the print media load capacity by 250 to your printer driver yet, follow the appropriate instructions under Software tasks on . After you can add the appropriate option manually. Installing an optional 250-sheet drawer or 550-sheet drawer Installing an optional 250-sheet drawer or 550-sheet drawer CAUTION: Turn the printer off, and unplug the power cord...
... not installed your configuration: Memory Card-Increase the printer memory to the appropriate number. 250-sheet drawer or 550-sheet drawer-Increase the print media load capacity by 250 to your printer driver yet, follow the appropriate instructions under Software tasks on . After you can add the appropriate option manually. Installing an optional 250-sheet drawer or 550-sheet drawer Installing an optional 250-sheet drawer or 550-sheet drawer CAUTION: Turn the printer off, and unplug the power cord...
User's Guide
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... your printer driver (for instructions on installing and using the Local Printer Settings Utility: Finishing Settings • Copies • Blank Pages • Collation • Separator Sheets • Separator Source • Multipage Print • Multipage Order • Multipage View • Multipage Border PostScript Settings • Print PS Error • Font Priority Paper Settings • Paper Source • Paper Size • Paper Type • Custom Types • Substitute Size • Paper Texture • Paper Weight • Paper Loading Quality Settings • Print...
... your printer driver (for instructions on installing and using the Local Printer Settings Utility: Finishing Settings • Copies • Blank Pages • Collation • Separator Sheets • Separator Source • Multipage Print • Multipage Order • Multipage View • Multipage Border PostScript Settings • Print PS Error • Font Priority Paper Settings • Paper Source • Paper Size • Paper Type • Custom Types • Substitute Size • Paper Texture • Paper Weight • Paper Loading Quality Settings • Print...
User's Guide
Page 78
... experience faded print, remove the toner cartridge. Note: The Toner low light sequence does not appear if the 1500-page starter toner cartridge is displayed, but print quality begins to determine when new supplies are needed. Firmly shake it side to side and front to back several times to order replacement supplies. For more information, see Printing the menu settings and network setup pages on page74. For help printing a menu settings page, see the instruction sheet that came with this stop.) The printer automatically...
... experience faded print, remove the toner cartridge. Note: The Toner low light sequence does not appear if the 1500-page starter toner cartridge is displayed, but print quality begins to determine when new supplies are needed. Firmly shake it side to side and front to back several times to order replacement supplies. For more information, see Printing the menu settings and network setup pages on page74. For help printing a menu settings page, see the instruction sheet that came with this stop.) The printer automatically...
User's Guide
Page 85
... voids (missing characters) when printing envelopes, check your printer driver, select Custom6-RoughEnv from the manual feeder. Repeat this procedure multiple times. The printer seems to smooth-textured envelopes. How do I restore the factory defaults? The Load Paper, Toner Low / Replace PC Kit, Ready and Continue lights appear. 8 Release the Continue button. 9 Turn the printer off the printer. 2 Open the front door. 3 Press Continue as a xerographic paper for a straight-through all the lights. Why am I missing characters when I clear a paper jam? If Envelope is...
... voids (missing characters) when printing envelopes, check your printer driver, select Custom6-RoughEnv from the manual feeder. Repeat this procedure multiple times. The printer seems to smooth-textured envelopes. How do I restore the factory defaults? The Load Paper, Toner Low / Replace PC Kit, Ready and Continue lights appear. 8 Release the Continue button. 9 Turn the printer off the printer. 2 Open the front door. 3 Press Continue as a xerographic paper for a straight-through all the lights. Why am I missing characters when I clear a paper jam? If Envelope is...
User's Guide
Page 86
... size of fonts, the number and complexity of images, and the number of your printer software, the utility automatically launches when the software installation is not available with your print job by printing output at the same time. Operating mode Normal Quiet mode Eco-mode Printer performance The printer provides optimum performance. Reduce the complexity of pages in Troubleshooting (see Using the Local Printer Settings Utility on the output bin. The printer minimizes waste (toner, paper, energy) while maintaining acceptable print quality...
... size of fonts, the number and complexity of images, and the number of your printer software, the utility automatically launches when the software installation is not available with your print job by printing output at the same time. Operating mode Normal Quiet mode Eco-mode Printer performance The printer provides optimum performance. Reduce the complexity of pages in Troubleshooting (see Using the Local Printer Settings Utility on the output bin. The printer minimizes waste (toner, paper, energy) while maintaining acceptable print quality...
User's Guide
Page 87
... the manual feeder. • Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be solved by replacing a supply or maintenance item that has reached the end of its intended life. Print quality problems Many print quality problems can be defective, empty, or worn. Print quality problems 7 Press and hold the Continue button until all the lights cycle. The Ready/Data light will appear. 8 Release the Continue button. The Continue, Ready/Data, Toner Low and Load/Remove Paper light...
... the manual feeder. • Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be solved by replacing a supply or maintenance item that has reached the end of its intended life. Print quality problems Many print quality problems can be defective, empty, or worn. Print quality problems 7 Press and hold the Continue button until all the lights cycle. The Ready/Data light will appear. 8 Release the Continue button. The Continue, Ready/Data, Toner Low and Load/Remove Paper light...
User's Guide
Page 88
... setting is being used . finishes. • Make sure the loaded paper is defective. used . • Replace the fuser*. Print quality problems Symptom Print irregularities ABCDE ABCDE ABCDE Cause Solution • Paper has absorbed moisture due • Load paper from the printer driver before sending the job to print. • Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Settings Utility. 88 setting from a fresh package to print. into the paper tray. • Paper...
... setting is being used . finishes. • Make sure the loaded paper is defective. used . • Replace the fuser*. Print quality problems Symptom Print irregularities ABCDE ABCDE ABCDE Cause Solution • Paper has absorbed moisture due • Load paper from the printer driver before sending the job to print. • Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Settings Utility. 88 setting from a fresh package to print. into the paper tray. • Paper...
User's Guide
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... paper or specialty print media being used. • Replace the toner cartridge. Blank pages The toner cartridge is defective, empty, or improperly installed. *To replace the fuser, call a service technician. †This setting can be changed to match the paper size that they lightly touch the sides of the page.) Incorrect margins The Form Size setting in the printer driver is a slight gap between the paper size loaded in the tray. Solution Replace the toner cartridge. • The Form Type setting in the printer driver is set incorrectly. • Toner...
... paper or specialty print media being used. • Replace the toner cartridge. Blank pages The toner cartridge is defective, empty, or improperly installed. *To replace the fuser, call a service technician. †This setting can be changed to match the paper size that they lightly touch the sides of the page.) Incorrect margins The Form Size setting in the printer driver is a slight gap between the paper size loaded in the tray. Solution Replace the toner cartridge. • The Form Type setting in the printer driver is set incorrectly. • Toner...
User's Guide
Page 90
... the type of print media being used. *To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Settings Utility. • Replace the toner cartridge. • Call for service. • Change Paper Weight† to the output bin • The toner cartridge is sealed in its original packaging. • Turn the print media over. • Rotate the print media 180 degrees. • If you are printing a multiple-page job, try duplexing it. • When printing on heavy print media, open...
... the type of print media being used. *To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Settings Utility. • Replace the toner cartridge. • Call for service. • Change Paper Weight† to the output bin • The toner cartridge is sealed in its original packaging. • Turn the print media over. • Rotate the print media 180 degrees. • If you are printing a multiple-page job, try duplexing it. • When printing on heavy print media, open...
User's Guide
Page 97
...; Use of printing media outside of Lexmark specifications • Refurbishment, repair, refilling or remanufacture by you based on a third party claim. Remote technical support is true even if you advise Lexmark or a Remarketer of the possibility of this document. If you transfer this product to another user, warranty service under this product does not function as toners and inks), software, or interfaces not furnished by Lexmark...
...; Use of printing media outside of Lexmark specifications • Refurbishment, repair, refilling or remanufacture by you based on a third party claim. Remote technical support is true even if you advise Lexmark or a Remarketer of the possibility of this document. If you transfer this product to another user, warranty service under this product does not function as toners and inks), software, or interfaces not furnished by Lexmark...
User's Guide
Page 99
... (Setup menu) 39 B booklets 65 Busy light 11 C canceling a print job 67 card stock 47 characteristics, print media paper 43 cleaning the printhead lens 91 clearing paper jams 56 configuration menus Parallel MAC Binary PS 39 Mode 2 39 NPA Mode 39 Protocol 39 printing the Printer Settings Configuration sheet 37 Setup Auto CR after LF 39 Auto LF after CR 39 USB MAC Binary PS 38, 40 NPA Mode 38, 40 Utilities Hex Trace 40 Print Quality Test Pages 40 Reset Factory Defaults 40 Reset Photoconductor Counter 40 control panel light...
... (Setup menu) 39 B booklets 65 Busy light 11 C canceling a print job 67 card stock 47 characteristics, print media paper 43 cleaning the printhead lens 91 clearing paper jams 56 configuration menus Parallel MAC Binary PS 39 Mode 2 39 NPA Mode 39 Protocol 39 printing the Printer Settings Configuration sheet 37 Setup Auto CR after LF 39 Auto LF after CR 39 USB MAC Binary PS 38, 40 NPA Mode 38, 40 Utilities Hex Trace 40 Print Quality Test Pages 40 Reset Factory Defaults 40 Reset Photoconductor Counter 40 control panel light...
User's Guide
Page 100
...modes 86 options memory card 72 overlays 66 P paper choosing 43 jams 56 loading 49, 54 recommended types 43 storing 47 unsatisfactory types 45 Parallel menu 39 photoconductor kit changing 82 level 78 light sequences 79 ordering 76 recycling 84 Photoconductor kit near full light 17 ports parallel 39 USB 38, 40 print cartridge See toner cartridge print media guidelines paper 43 print media specifications characteristics 44 print quality problems 87 Print Quality Test Pages (Utilities menu) 40 Printer Settings Configuration sheet printing 37 printhead lens, cleaning 91 printing booklets 65 duplex...
...modes 86 options memory card 72 overlays 66 P paper choosing 43 jams 56 loading 49, 54 recommended types 43 storing 47 unsatisfactory types 45 Parallel menu 39 photoconductor kit changing 82 level 78 light sequences 79 ordering 76 recycling 84 Photoconductor kit near full light 17 ports parallel 39 USB 38, 40 print cartridge See toner cartridge print media guidelines paper 43 print media specifications characteristics 44 print quality problems 87 Print Quality Test Pages (Utilities menu) 40 Printer Settings Configuration sheet printing 37 printhead lens, cleaning 91 printing booklets 65 duplex...