User's Guide
Page 5
...glass...55 Ordering print cartridges...55 Ordering paper and other supplies...56 Using genuine Lexmark print cartridges...56 Refilling a print cartridge...57 Recycling Lexmark products...57 Troubleshooting 58 Setup troubleshooting...58 Power button is not lit ...58 Software does not install...58 Page ...does not print...59 Print troubleshooting...60 Improving print quality ...61 Poor text and graphic ...
...glass...55 Ordering print cartridges...55 Ordering paper and other supplies...56 Using genuine Lexmark print cartridges...56 Refilling a print cartridge...57 Recycling Lexmark products...57 Troubleshooting 58 Setup troubleshooting...58 Power button is not lit ...58 Software does not install...58 Page ...does not print...59 Print troubleshooting...60 Improving print quality ...61 Poor text and graphic ...
User's Guide
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... not successful ...65 Scanning takes too long or freezes the computer...65 Poor scanned image quality ...66 Partial document or photo scans...66 Fax troubleshooting...66 Cannot send or receive a fax...66 Can send but not receive faxes...67 Can receive but not send faxes...67 Printer receives a ...blank fax...67 Received fax has poor print quality...68 Jams and misfeeds troubleshooting...68 Paper jams...68 Paper or specialty media misfeeds...68 Printer does not feed paper, envelopes, or specialty media 69 Banner paper jams ...69...
... not successful ...65 Scanning takes too long or freezes the computer...65 Poor scanned image quality ...66 Partial document or photo scans...66 Fax troubleshooting...66 Cannot send or receive a fax...66 Can send but not receive faxes...67 Can receive but not send faxes...67 Printer receives a ...blank fax...67 Received fax has poor print quality...68 Jams and misfeeds troubleshooting...68 Paper jams...68 Paper or specialty media misfeeds...68 Printer does not feed paper, envelopes, or specialty media 69 Banner paper jams ...69...
User's Guide
Page 8
..., if your printer) The installation screen appears. Tips Help, or Help Help Topics. Lexmark 2500 Series. 2 Select Lexmark Solution Center. It installs with the other information such as: will be installed. • Using the software (on To... 2 Click View User's Guide (including Setup Troubleshooting). • Troubleshooting problems with photos If the link to the User's Guide is included on Windows operating systems) 1 Click Start Programs or All Programs • Loading paper Lexmark 2500 Series. • Printing 2 Click User's Guide...
..., if your printer) The installation screen appears. Tips Help, or Help Help Topics. Lexmark 2500 Series. 2 Select Lexmark Solution Center. It installs with the other information such as: will be installed. • Using the software (on To... 2 Click View User's Guide (including Setup Troubleshooting). • Troubleshooting problems with photos If the link to the User's Guide is included on Windows operating systems) 1 Click Start Programs or All Programs • Loading paper Lexmark 2500 Series. • Printing 2 Click User's Guide...
User's Guide
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... the box contents 1 2 ?? ? 6 5 4 3 Name Description 1 Black print cartridge Cartridges to be installed into the printer. 2 Color print cartridge Note: Cartridge combinations vary depending on the product purchased. 3 Power cord Attaches to the power supply port located at the back of...be included. Note: The complete version of the printer. Setting up the printer 11 Note: Your power cord may not be found on setup troubleshooting. 6 Getting Started or Setup Solutions Printed booklet that shipped with the printer. Note: A USB cable may or may look different from the ...
... the box contents 1 2 ?? ? 6 5 4 3 Name Description 1 Black print cartridge Cartridges to be installed into the printer. 2 Color print cartridge Note: Cartridge combinations vary depending on the product purchased. 3 Power cord Attaches to the power supply port located at the back of...be included. Note: The complete version of the printer. Setting up the printer 11 Note: Your power cord may not be found on setup troubleshooting. 6 Getting Started or Setup Solutions Printed booklet that shipped with the printer. Note: A USB cable may or may look different from the ...
User's Guide
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Find troubleshooting, maintenance, and cartridge ordering information. Fax Send a photo or document as an attachment to an e-mail message. Select the best print settings for the task you want to use one of an active Web page. Click the Lexmark Imaging Studio icon for the ... operating system, see the Mac Help: 1 From the Finder desktop, double-click the Lexmark 2500 Series folder. 2 Double-click the printer Help icon. Using the printer software Use this software The Lexmark Imaging Studio The Solution Center Print Properties The Toolbar To Preview, scan, copy, print,...
Find troubleshooting, maintenance, and cartridge ordering information. Fax Send a photo or document as an attachment to an e-mail message. Select the best print settings for the task you want to use one of an active Web page. Click the Lexmark Imaging Studio icon for the ... operating system, see the Mac Help: 1 From the Finder desktop, double-click the Lexmark 2500 Series folder. 2 Double-click the printer Help icon. Using the printer software Use this software The Lexmark Imaging Studio The Solution Center Print Properties The Toolbar To Preview, scan, copy, print,...
User's Guide
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... photos as a multiple-page poster. Make quality greeting cards from a memory card, flash drive, CD, or PictBridge-enabled digital camera to change printer settings and troubleshooting. Photo Packages Print multiple photos in motion. Slideshow Poster View your photos. Download photos from your photos in various sizes.
... photos as a multiple-page poster. Make quality greeting cards from a memory card, flash drive, CD, or PictBridge-enabled digital camera to change printer settings and troubleshooting. Photo Packages Print multiple photos in motion. Slideshow Poster View your photos. Download photos from your photos in various sizes.
User's Guide
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...status of these methods: Method 1 Method 2 1 From the desktop, double-click the Lexmark Imaging Studio icon. 2 Click Setup and diagnose printer. 1 Click Start Programs or All Programs Lexmark 2500 Series. 2 Select Solution Center. on the World Wide Web. Learning about the printer ... for new cartridges. • Print a test page. • Clean to fix horizontal streaks. • Align to fix blurry edges. • Troubleshoot other ink problems. Learn how to : - To open . Print. - Use basic features. - Print projects such as information about the software 17...
...status of these methods: Method 1 Method 2 1 From the desktop, double-click the Lexmark Imaging Studio icon. 2 Click Setup and diagnose printer. 1 Click Start Programs or All Programs Lexmark 2500 Series. 2 Select Solution Center. on the World Wide Web. Learning about the printer ... for new cartridges. • Print a test page. • Clean to fix horizontal streaks. • Align to fix blurry edges. • Troubleshoot other ink problems. Learn how to : - To open . Print. - Use basic features. - Print projects such as information about the software 17...
User's Guide
Page 58
... that other electrical devices have been using Service Pack 3 or later. Troubleshooting • "Setup troubleshooting" on page 58 • "Print troubleshooting" on page 60 • "Copy troubleshooting" on page 63 • "Scan troubleshooting" on page 64 • "Fax troubleshooting" on page 66 • "Jams and misfeeds troubleshooting" on page 68 • "Error messages" on page 71 •...
... that other electrical devices have been using Service Pack 3 or later. Troubleshooting • "Setup troubleshooting" on page 58 • "Print troubleshooting" on page 60 • "Copy troubleshooting" on page 63 • "Scan troubleshooting" on page 64 • "Fax troubleshooting" on page 66 • "Jams and misfeeds troubleshooting" on page 68 • "Error messages" on page 71 •...
User's Guide
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...3 Insert the CD, and then follow the directions on page 72. 2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. Paper may not be loaded Remove and then load paper. The USB port is marked with the USB... to reinstall the software. 1 Press to turn the printer on. 1 Close all countries or regions except the United States, select your printer family. correctly Troubleshooting 59 USB cable may not be connected Use these steps to install the printer software May need to reconnect power supply Other software may be...
...3 Insert the CD, and then follow the directions on page 72. 2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. Paper may not be loaded Remove and then load paper. The USB port is marked with the USB... to reinstall the software. 1 Press to turn the printer on. 1 Close all countries or regions except the United States, select your printer family. correctly Troubleshooting 59 USB cable may not be connected Use these steps to install the printer software May need to reconnect power supply Other software may be...
User's Guide
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...been removed. 1 2 Make sure the printer is set as the default printer and is not on page 62 Troubleshooting 60 f Select the file you want to check for drivers or downloads. Print troubleshooting • "Improving print quality" on page 61 • "Poor text and graphic quality" on page 61 ...• "Poor quality at www.lexmark.com to download, and then follow the directions on them 2 Make sure ...
...been removed. 1 2 Make sure the printer is set as the default printer and is not on page 62 Troubleshooting 60 f Select the file you want to check for drivers or downloads. Print troubleshooting • "Improving print quality" on page 61 • "Poor text and graphic quality" on page 61 ...• "Poor quality at www.lexmark.com to download, and then follow the directions on them 2 Make sure ...
User's Guide
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...print cartridges" on page 50. If print quality has not improved, continue to step 3. 3 Remove and reinsert the print cartridges. Troubleshooting 61 Check print cartridges If the document still does not have the print quality you are printing photos or other supplies" on page 56... or Lexmark Photo Paper. • Use a paper that is still not satisfactory, replace the print cartridges. For more information, see "Aligning the print cartridges" on page 52. Poor text and graphic quality • Blank pages • Dark print • Faded print • Incorrect colors •...
...print cartridges" on page 50. If print quality has not improved, continue to step 3. 3 Remove and reinsert the print cartridges. Troubleshooting 61 Check print cartridges If the document still does not have the print quality you are printing photos or other supplies" on page 56... or Lexmark Photo Paper. • Use a paper that is still not satisfactory, replace the print cartridges. For more information, see "Aligning the print cartridges" on page 52. Poor text and graphic quality • Blank pages • Dark print • Faded print • Incorrect colors •...
User's Guide
Page 62
... the following media, remove each sheet are printing paper photos or other high-quality images, for all applications not in use Lexmark Premium Photo Paper or Lexmark Photo Paper. If you are using the borderless feature, use these minimum print margin settings: • Left and right margins... as many unused fonts as it exits, and allow it to dry. Troubleshooting 62 Consider purchasing more information, see "Software may take up to 15 minutes to dry: • Documents with color variations. Software may not be For more RAM. Print speed is slow Maximize...
... the following media, remove each sheet are printing paper photos or other high-quality images, for all applications not in use Lexmark Premium Photo Paper or Lexmark Photo Paper. If you are using the borderless feature, use these minimum print margin settings: • Left and right margins... as many unused fonts as it exits, and allow it to dry. Troubleshooting 62 Consider purchasing more information, see "Software may take up to 15 minutes to dry: • Documents with color variations. Software may not be For more RAM. Print speed is slow Maximize...
User's Guide
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... each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing. Copy troubleshooting • "Copier does not respond" on page 63 • "Scanner unit does not close Check for any obstruction keeping the scanner unit open. 3 Lower the... you selected. If the light is not on, see "Power button is blinking, see "Software may not be installed correctly If one of a printed photo. Troubleshooting 63
... each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing. Copy troubleshooting • "Copier does not respond" on page 63 • "Scanner unit does not close Check for any obstruction keeping the scanner unit open. 3 Lower the... you selected. If the light is not on, see "Power button is blinking, see "Software may not be installed correctly If one of a printed photo. Troubleshooting 63
User's Guide
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Are you scanning from If you selected. Scan troubleshooting • "Scanner does not respond" on page 65 • "Scan was not successful" on page 65 • "Scanning takes too long or freezes the computer" ... document or image. Clean the scanner glass If the scanner glass is blinking, see "Removing image patterns from photos, magazines, or newspapers" on page 66 Troubleshooting 64 Review steps to See "Improving print quality" on the scanner glass in the lower right corner. Poor copy quality • Blank pages • Checkerboard...
Are you scanning from If you selected. Scan troubleshooting • "Scanner does not respond" on page 65 • "Scan was not successful" on page 65 • "Scanning takes too long or freezes the computer" ... document or image. Clean the scanner glass If the scanner glass is blinking, see "Removing image patterns from photos, magazines, or newspapers" on page 66 Troubleshooting 64 Review steps to See "Improving print quality" on the scanner glass in the lower right corner. Poor copy quality • Blank pages • Checkerboard...
User's Guide
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... next to a lower value Close all programs not being used. 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Lexmark Imaging Studio icon. 3 From the left pane of the computer. For more information, see "Software may not be installed correctly" on page 60. Scanner does... Set As Default. for any blinking lights Check power If the light is not on, see "Blinking lights on the control panel" on page 70. Troubleshooting 65
... next to a lower value Close all programs not being used. 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Lexmark Imaging Studio icon. 3 From the left pane of the computer. For more information, see "Software may not be installed correctly" on page 60. Scanner does... Set As Default. for any blinking lights Check power If the light is not on, see "Blinking lights on the control panel" on page 70. Troubleshooting 65
User's Guide
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... If one of the lights is blinking, see "Blinking lights on the control panel" on the scanner glass. 2 From the desktop, double-click the Lexmark Imaging Studio icon. 3 From the left pane of the Welcome screen, click Scan. 4 Click Custom Settings. 5 Select a higher scan resolution. 6 Click... lint-free cloth dampened with water. Review steps to improve See "Improving print quality" on the scanner glass in the lower right corner. Troubleshooting 66 If you are copying or scanning from photos, magazines, or newspapers" on the scanner glass in the lower right corner. Check document ...
... If one of the lights is blinking, see "Blinking lights on the control panel" on the scanner glass. 2 From the desktop, double-click the Lexmark Imaging Studio icon. 3 From the left pane of the Welcome screen, click Scan. 4 Click Custom Settings. 5 Select a higher scan resolution. 6 Click... lint-free cloth dampened with water. Review steps to improve See "Improving print quality" on the scanner glass in the lower right corner. Troubleshooting 66 If you are copying or scanning from photos, magazines, or newspapers" on the scanner glass in the lower right corner. Check document ...
User's Guide
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... original Ask the sender to verify the original document was loaded correctly. Check ink Check the ink levels, and install a new print cartridge if necessary. Troubleshooting 67 Check cable connections Make sure cable connections for the following hardware are secure, if applicable: • Power supply • Telephone • Handset • Answering...
... original Ask the sender to verify the original document was loaded correctly. Check ink Check the ink levels, and install a new print cartridge if necessary. Troubleshooting 67 Check cable connections Make sure cable connections for the following hardware are secure, if applicable: • Power supply • Telephone • Handset • Answering...
User's Guide
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Jams and misfeeds troubleshooting • "Paper jams" on page 68 • "Paper or specialty media misfeeds" on page 68 • "Printer does not feed paper, envelopes, or specialty media" ... paper types" on page 21 for information about: • Maximum loading amounts per paper type • Specific loading instructions for supported paper and specialty media Troubleshooting 68 Check paper condition Use only new, unwrinkled paper. To automatically eject the paper: 1 Press to turn off the printer. 2 Press again to turn the...
Jams and misfeeds troubleshooting • "Paper jams" on page 68 • "Paper or specialty media misfeeds" on page 68 • "Printer does not feed paper, envelopes, or specialty media" ... paper types" on page 21 for information about: • Maximum loading amounts per paper type • Specific loading instructions for supported paper and specialty media Troubleshooting 68 Check paper condition Use only new, unwrinkled paper. To automatically eject the paper: 1 Press to turn off the printer. 2 Press again to turn the...
User's Guide
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Make sure the printer is set as it exits, and let it dry completely before stacking. Troubleshooting 69 For more information, see "Loading various paper types" on page 68. Banner paper jams Clear banner paper jams 1 Press to Set As Default. Check ...
Make sure the printer is set as it exits, and let it dry completely before stacking. Troubleshooting 69 For more information, see "Loading various paper types" on page 68. Banner paper jams Clear banner paper jams 1 Press to Set As Default. Check ...
User's Guide
Page 70
The print cartridge carriers are closed . 5 Press . The color print cartridge needs to continue printing or copying. • have ...slowly: 1 Raise the scanner unit again. 2 Reinstall the print cartridges. For more information, see "Jams and misfeeds troubleshooting" on page 21. 2 Press to be out of paper in the middle of a print or copy job. ...or A4 Banner as the paper size. 6 Select Portrait or Landscape. 7 Click OK. 8 Click OK or Print. Troubleshooting 70 To order supplies, see "Installing print cartridges" on page 56. For more information, see "Ordering paper and ...
The print cartridge carriers are closed . 5 Press . The color print cartridge needs to continue printing or copying. • have ...slowly: 1 Raise the scanner unit again. 2 Reinstall the print cartridges. For more information, see "Jams and misfeeds troubleshooting" on page 21. 2 Press to be out of paper in the middle of a print or copy job. ...or A4 Banner as the paper size. 6 Select Portrait or Landscape. 7 Click OK. 8 Click OK or Print. Troubleshooting 70 To order supplies, see "Installing print cartridges" on page 56. For more information, see "Ordering paper and ...