bizhub 3300P User Guide
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... 134 13-Troubleshooting...136 Understanding the printer messages...136 Toner cartridge messages...136 Imaging unit messages ...145 Paper loading messages ...151 Printer communication error messages 165 Insufficient memory error messages 171 Miscellaneous messages ...175 Solving printer problems ...181 Basic printer problems...181 Option problems ...184 Paper feed problems ...187 Solving print problems...
... 134 13-Troubleshooting...136 Understanding the printer messages...136 Toner cartridge messages...136 Imaging unit messages ...145 Paper loading messages ...151 Printer communication error messages 165 Insufficient memory error messages 171 Miscellaneous messages ...175 Solving printer problems ...181 Basic printer problems...181 Option problems ...184 Paper feed problems ...187 Solving print problems...
bizhub 3300P User Guide
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Paper must be loaded in the tray or removed from the bin. - 15 - or 550-sheet tray 8 50-sheet multipurpose feeder 9 Front door User's Guide Using the printer control panel Light or button 1 Error light 2 Paper jam light 3 Load or remove paper light Color Yellow Yellow Yellow Description An error has occurred. A paper jam has occurred. 5 Controller board access door 6 Standard 250-sheet tray 7 Optional 250-
Paper must be loaded in the tray or removed from the bin. - 15 - or 550-sheet tray 8 50-sheet multipurpose feeder 9 Front door User's Guide Using the printer control panel Light or button 1 Error light 2 Paper jam light 3 Load or remove paper light Color Yellow Yellow Yellow Description An error has occurred. A paper jam has occurred. 5 Controller board access door 6 Standard 250-sheet tray 7 Optional 250-
bizhub 3300P User Guide
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... to be on the light sequence. The lights can mean different things, depending on , off, blinking, or blinking slowly, indicating a printer status, a warning, or an error. The following table shows the appearances of the lights. Light or button 4 Toner low or replace imaging unit light 5 Ready or data light 6 Sleep button...
... to be on the light sequence. The lights can mean different things, depending on , off, blinking, or blinking slowly, indicating a printer status, a warning, or an error. The following table shows the appearances of the lights. Light or button 4 Toner low or replace imaging unit light 5 Ready or data light 6 Sleep button...
bizhub 3300P User Guide
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Light sequence User's Guide Message Service error Load paper Remove paper from standard bin Change paper Toner cartridge low Imaging unit low Ready Waiting Busy Not ready - 18 -
Light sequence User's Guide Message Service error Load paper Remove paper from standard bin Change paper Toner cartridge low Imaging unit low Ready Waiting Busy Not ready - 18 -
bizhub 3300P User Guide
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... sequence Message - 19 - Missing or unresponsive toner cartridge Replace toner cartridge Toner cartridge, printer region mismatch Missing or unresponsive imaging unit Standard network software error Network [x] software error Insufficient memory to collate job Complex page Insufficient memory to support Resource Save feature Standard parallel port disabled Standard USB port disabled Too many...
... sequence Message - 19 - Missing or unresponsive toner cartridge Replace toner cartridge Toner cartridge, printer region mismatch Missing or unresponsive imaging unit Standard network software error Network [x] software error Insufficient memory to collate job Complex page Insufficient memory to support Resource Save feature Standard parallel port disabled Standard USB port disabled Too many...
bizhub 3300P User Guide
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...Note: "Reboot when idle" is the factory default setting. • When the number of restarts equals the specified value, then the error message appears. Notes: • 5 is the factory default setting. Specify whether the printer reprints jammed pages. The printer reprints jammed pages...PCL emulation print jobs. Note: Disabled is using PostScript emulation. Use Timeouts Wait Timeout Disabled 15-65535 sec Error Recovery Auto Reboot Reboot when idle Reboot always Reboot never Error Recovery Max Auto Reboots 1-20 Print Recovery Auto Continue Disabled 5-255 sec Print Recovery Jam Recovery On Off...
...Note: "Reboot when idle" is the factory default setting. • When the number of restarts equals the specified value, then the error message appears. Notes: • 5 is the factory default setting. Specify whether the printer reprints jammed pages. The printer reprints jammed pages...PCL emulation print jobs. Note: Disabled is using PostScript emulation. Use Timeouts Wait Timeout Disabled 15-65535 sec Error Recovery Auto Reboot Reboot when idle Reboot always Reboot never Error Recovery Max Auto Reboots 1-20 Print Recovery Auto Continue Disabled 5-255 sec Print Recovery Jam Recovery On Off...
bizhub 3300P User Guide
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... Page allows the image to retain downloads during language changes and printer resets. If the printer runs out of memory, then the Memory Full [38] error message appears, but downloads are deleted in the non-printable area, then the printer clips the image at the boundary defined by the Normal setting.
... Page allows the image to retain downloads during language changes and printer resets. If the printer runs out of memory, then the Memory Full [38] error message appears, but downloads are deleted in the non-printable area, then the printer clips the image at the boundary defined by the Normal setting.
bizhub 3300P User Guide
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... Off Lock PS Startup Mode On Off To Print a page containing the PostScript error. Note: Off is the factory default setting. XPS menu Use Print Error Pages Off On To Print a page containing information on errors, including XML markup errors. Note: Off is the factory default setting. Adjust the printed output either by lightening...
... Off Lock PS Startup Mode On Off To Print a page containing the PostScript error. Note: Off is the factory default setting. XPS menu Use Print Error Pages Off On To Print a page containing information on errors, including XML markup errors. Note: Off is the factory default setting. Adjust the printed output either by lightening...
bizhub 3300P User Guide
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On - x indicates the value of the error code displayed on the Embedded Web Server. • The x and y values must match for printing to continue. - 142 - x and y can have the following values: Printer ...
On - x indicates the value of the error code displayed on the Embedded Web Server. • The x and y values must match for printing to continue. - 142 - x and y can have the following values: Printer ...
bizhub 3300P User Guide
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From the printer control panel, press to continue printing. Printer communication error messages Network [x] software error [54] - 165 - Blinking If the printer control panel light sequence matches the light sequence in the preceding illustration, then do the following: 1. User's Guide Remove paper from the standard output bin. 2. Remove the paper stack from standard output bin -
From the printer control panel, press to continue printing. Printer communication error messages Network [x] software error [54] - 165 - Blinking If the printer control panel light sequence matches the light sequence in the preceding illustration, then do the following: 1. User's Guide Remove paper from the standard output bin. 2. Remove the paper stack from standard output bin -
bizhub 3300P User Guide
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... Buffer field, enter 2. 4. Note: The printer discards any data received through Printer Settings for Macintosh. Click Settings >Network/Ports >Parallel. 3. On - 168 - Standard network software error [54] - Open a Web browser, and then type the printer IP address in the TCP/IP section. - Click Submit. - If the printer is on a network, then...
... Buffer field, enter 2. 4. Note: The printer discards any data received through Printer Settings for Macintosh. Click Settings >Network/Ports >Parallel. 3. On - 168 - Standard network software error [54] - Open a Web browser, and then type the printer IP address in the TCP/IP section. - Click Submit. - If the printer is on a network, then...
bizhub 3300P User Guide
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On If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to a computer by a USB cable, then access the Standard USB menu through the Local Printer Settings Utility for Windows or through Printer Settings for Macintosh. Click Settings >Network/Ports >Standard USB. 3. User's Guide 2. On - In the USB Buffer field, enter 2. 4. If the printer is connected to see the supplemental light sequence. - 171 - Insufficient memory error messages Insufficient memory to collate job [37] - Click Submit. -
On If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to a computer by a USB cable, then access the Standard USB menu through the Local Printer Settings Utility for Windows or through Printer Settings for Macintosh. Click Settings >Network/Ports >Standard USB. 3. User's Guide 2. On - In the USB Buffer field, enter 2. 4. If the printer is connected to see the supplemental light sequence. - 171 - Insufficient memory error messages Insufficient memory to collate job [37] - Click Submit. -
bizhub 3300P User Guide
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Service error User's Guide - Blinking - Blinking - If the lights are still blinking after 10 seconds, then the printer may need to be serviced. Blinking - Blinking If the printer control panel light sequence matches the light sequence in the preceding illustration, then turn off the printer, and then turn it back on. Blinking - Blinking - Visit http://www.konicaminolta.com or contact your system support person. - 178 -
Service error User's Guide - Blinking - Blinking - If the lights are still blinking after 10 seconds, then the printer may need to be serviced. Blinking - Blinking If the printer control panel light sequence matches the light sequence in the preceding illustration, then turn off the printer, and then turn it back on. Blinking - Blinking - Visit http://www.konicaminolta.com or contact your system support person. - 178 -
bizhub 3300P User Guide
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...step 5. Resend the print job. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on printer control panel error light sequences, see the setup documentation that came with the printer. 2. Resend the print job. For more information on . 2. Do the jobs print...- 190 - Step 4 1. Resend the print job. The problem Go to step 4. User's Guide Action Step 3 If printer control panel light sequence indicates an error, then clear the message. Yes No The problem Go to step 6. Check if the ports (USB, serial, or Ethernet) are working and if the cables...
...step 5. Resend the print job. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on printer control panel error light sequences, see the setup documentation that came with the printer. 2. Resend the print job. For more information on . 2. Do the jobs print...- 190 - Step 4 1. Resend the print job. The problem Go to step 4. User's Guide Action Step 3 If printer control panel light sequence indicates an error, then clear the message. Yes No The problem Go to step 6. Check if the ports (USB, serial, or Ethernet) are working and if the cables...
bizhub 3300P User Guide
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... may not be compatible with the performance of Apple Inc., registered in this guide. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. All Rights Reserved. makes no responsibility for, or liability for, errors contained in the U.S. KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. bizhub and PageScope are trademarks of the equipment when so operated. reserves the right to make changes...
... may not be compatible with the performance of Apple Inc., registered in this guide. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. All Rights Reserved. makes no responsibility for, or liability for, errors contained in the U.S. KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. bizhub and PageScope are trademarks of the equipment when so operated. reserves the right to make changes...
bizhub 3300P Quick Reference
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...must be replaced. Quick Reference 1-Learning about the printer Note: For network printers or printers connected to be loaded in Ready state. Description An error has occurred. The toner cartridge is in the tray or removed from the bin. The printer is low on toner, or the imaging unit needs... a print server, you can also check the status of your printer through the Embedded Web Server. Using the printer control panel Light or button 1 Error light 2 Paper jam light 3 Load or remove paper light 4 Toner low or replace imaging unit light 5 Ready or data light Color Yellow Yellow ...
...must be replaced. Quick Reference 1-Learning about the printer Note: For network printers or printers connected to be loaded in Ready state. Description An error has occurred. The toner cartridge is in the tray or removed from the bin. The printer is low on toner, or the imaging unit needs... a print server, you can also check the status of your printer through the Embedded Web Server. Using the printer control panel Light or button 1 Error light 2 Paper jam light 3 Load or remove paper light 4 Toner low or replace imaging unit light 5 Ready or data light Color Yellow Yellow ...
bizhub 3300P Quick Reference
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... the message in the same row. - 4 - The lights can mean different things, depending on , off, blinking, or blinking slowly, indicating a printer status, a warning, or an error. Use this to enable Sleep mode or Hibernate mode. Light or button 6 Sleep button and light 7 Start button and light 8 Stop or cancel button Quick...
... the message in the same row. - 4 - The lights can mean different things, depending on , off, blinking, or blinking slowly, indicating a printer status, a warning, or an error. Use this to enable Sleep mode or Hibernate mode. Light or button 6 Sleep button and light 7 Start button and light 8 Stop or cancel button Quick...
bizhub 3300P Quick Reference
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Light sequence Quick Reference Message Close front door Replace imaging unit Replace unsupported toner cartridge Replace unsupported imaging unit Toner cartridge, imaging unit mismatch Canceling print job Flushing buffer Resolution reduced Non-Printer Manufacturer toner cartridge Non-Printer Manufacturer imaging unit Printer had to restart Toner cartridge very low Imaging unit very low Toner cartridge nearly low Imaging unit nearly low Service error - 5 -
Light sequence Quick Reference Message Close front door Replace imaging unit Replace unsupported toner cartridge Replace unsupported imaging unit Toner cartridge, imaging unit mismatch Canceling print job Flushing buffer Resolution reduced Non-Printer Manufacturer toner cartridge Non-Printer Manufacturer imaging unit Printer had to restart Toner cartridge very low Imaging unit very low Toner cartridge nearly low Imaging unit nearly low Service error - 5 -
bizhub 3300P Quick Reference
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Primary light sequence Quick Reference Supplemental light sequence Message Missing or unresponsive imaging unit Standard network software error Network [x] software error Insufficient memory to collate job Complex page Insufficient memory to support Resource Save feature Standard parallel port disabled Standard USB port disabled Too many trays attached Incorrect paper size Memory full Paper jam, clear standard bin Paper jam, remove standard tray to clear duplex Paper jam, open rear door - 7 -
Primary light sequence Quick Reference Supplemental light sequence Message Missing or unresponsive imaging unit Standard network software error Network [x] software error Insufficient memory to collate job Complex page Insufficient memory to support Resource Save feature Standard parallel port disabled Standard USB port disabled Too many trays attached Incorrect paper size Memory full Paper jam, clear standard bin Paper jam, remove standard tray to clear duplex Paper jam, open rear door - 7 -
