bizhub 25 Administrator Guide
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Chapter 4 Troubleshooting Error Messages...4-2 Communication Errors 4-2 Error Messages Displayed on the Screen 4-8 Troubleshooting...4-11 The machine does not operate 4-11 Image Quality Problems 4-12 Cannot Transmit Faxes 4-15 Cannot Receive Faxes 4-16 Cannot Scan...4-16 Cannot Print...4-18 Cannot Connect to the Network 4-19 Cannot Install...4-20 Message Board Troubleshooting 4-21 Browser Settings...4-23 When a Power Failure Occurs 4-26 Main Unit Operation 4-26 Memory Backups 4-26 Erased Document Notification 4-27 iv Contents
Chapter 4 Troubleshooting Error Messages...4-2 Communication Errors 4-2 Error Messages Displayed on the Screen 4-8 Troubleshooting...4-11 The machine does not operate 4-11 Image Quality Problems 4-12 Cannot Transmit Faxes 4-15 Cannot Receive Faxes 4-16 Cannot Scan...4-16 Cannot Print...4-18 Cannot Connect to the Network 4-19 Cannot Install...4-20 Message Board Troubleshooting 4-21 Browser Settings...4-23 When a Power Failure Occurs 4-26 Main Unit Operation 4-26 Memory Backups 4-26 Erased Document Notification 4-27 iv Contents
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...:00 am to 11:59 pm File Name You can register the file name for the scanned image data in the Scanner and Fax You can also edit, delete, and print a list of Entries 1-25 Chapter 7, "Registering Other Settings" in a box. My MFP Shortcut You can change the My MFP USB Memory...
...:00 am to 11:59 pm File Name You can register the file name for the scanned image data in the Scanner and Fax You can also edit, delete, and print a list of Entries 1-25 Chapter 7, "Registering Other Settings" in a box. My MFP Shortcut You can change the My MFP USB Memory...
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IMPORTANT Do not use benzene or thinner as cleaning agents, as they may appear in the scanned images. Rotate the rollers by hand to clean the entire roller surface. 33 Close the ADF cover. 3-4 Cleaning the Scanning Area Clean the ADF at least ... or scanning glass are transmitted with water to clean the face of the machine. 11 Open the ADF cover. 22 Use a cloth moistened with high image quality. This can also cause a document jam.
IMPORTANT Do not use benzene or thinner as cleaning agents, as they may appear in the scanned images. Rotate the rollers by hand to clean the entire roller surface. 33 Close the ADF cover. 3-4 Cleaning the Scanning Area Clean the ADF at least ... or scanning glass are transmitted with water to clean the face of the machine. 11 Open the ADF cover. 22 Use a cloth moistened with high image quality. This can also cause a document jam.
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..., platen cover pad, and platen cover with it. Cleaning the Scanning Area A dirty platen cover will cause black lines or other unwanted markings in scanned images.
..., platen cover pad, and platen cover with it. Cleaning the Scanning Area A dirty platen cover will cause black lines or other unwanted markings in scanned images.
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Chapter 4 Troubleshooting Error Messages...4-2 Communication Errors 4-2 Error Messages Displayed on the Screen 4-8 Troubleshooting...4-11 The machine does not operate 4-11 Image Quality Problems 4-12 Cannot Transmit Faxes 4-15 Cannot Receive Faxes 4-16 Cannot Scan...4-16 Cannot Print...4-18 Cannot Connect to the Network 4-19 Cannot Install...4-20 Message Board Troubleshooting 4-21 Browser Settings...4-23 When a Power Failure Occurs 4-26 Main Unit Operation 4-26 Memory Backups 4-26 Erased Document Notification 4-27
Chapter 4 Troubleshooting Error Messages...4-2 Communication Errors 4-2 Error Messages Displayed on the Screen 4-8 Troubleshooting...4-11 The machine does not operate 4-11 Image Quality Problems 4-12 Cannot Transmit Faxes 4-15 Cannot Receive Faxes 4-16 Cannot Scan...4-16 Cannot Print...4-18 Cannot Connect to the Network 4-19 Cannot Install...4-20 Message Board Troubleshooting 4-21 Browser Settings...4-23 When a Power Failure Occurs 4-26 Main Unit Operation 4-26 Memory Backups 4-26 Erased Document Notification 4-27
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...machine will be stored without printing to "Closed Communication". (See page 2-10.) Reception error. The sending party may have had poor image quality. No passcode stored Reception could not be reached. is set. Reception could not receive document. Out of the document received on...be performed because the on disabling the settings to receive documents, refer to occur, contact your local technical representative. Check the image quality of paper reception is not compatible. If this error continues to "Closed Communication". (See page 2-10.) Reception error....
...machine will be stored without printing to "Closed Communication". (See page 2-10.) Reception error. The sending party may have had poor image quality. No passcode stored Reception could not be reached. is set. Reception could not receive document. Out of the document received on...be performed because the on disabling the settings to receive documents, refer to occur, contact your local technical representative. Check the image quality of paper reception is not compatible. If this error continues to "Closed Communication". (See page 2-10.) Reception error....
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... A", the available characters are limited. • A space cannot be entered. 1 • "*" or a number cannot be found. Error code 2 3 4 5 6 Countermeasure The image attached to attach the file in the "Result" field of reception journal reports and the Message Board communication history. In "E-mail Settings > SMTP/POP Settings..."E-mail Settings > SMTP/POP Settings" in the DNS server. 17, 18, 19, 21, Cannot read or write to the file. 23, 25, 26, 27 Check whether the destination FTP server has writing prohibited. 67 Not able to the POP3 server. An error occurred because the system...
... A", the available characters are limited. • A space cannot be entered. 1 • "*" or a number cannot be found. Error code 2 3 4 5 6 Countermeasure The image attached to attach the file in the "Result" field of reception journal reports and the Message Board communication history. In "E-mail Settings > SMTP/POP Settings..."E-mail Settings > SMTP/POP Settings" in the DNS server. 17, 18, 19, 21, Cannot read or write to the file. 23, 25, 26, 27 Check whether the destination FTP server has writing prohibited. 67 Not able to the POP3 server. An error occurred because the system...
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...print job, press [Cancel]. 2 Use bypass tray to use selected paper for duplexing. Set paper in bypass, press [Bypass To print the image, load the paper in the cassette. Troubleshooting Unable to print on the The paper specified on the screen to clean the drum charge wire. ... the problem, contact your local technical representative. To cancel the print job, press [Cancel]. 1 Cassette 2 setting is not loaded. To print the image on the application software or printer driver is not loaded into the machine. To cancel, press [Cancel]. [Bypass tray]. To print on single side,...
...print job, press [Cancel]. 2 Use bypass tray to use selected paper for duplexing. Set paper in bypass, press [Bypass To print the image, load the paper in the cassette. Troubleshooting Unable to print on the The paper specified on the screen to clean the drum charge wire. ... the problem, contact your local technical representative. To cancel the print job, press [Cancel]. 1 Cassette 2 setting is not loaded. To print the image on the application software or printer driver is not loaded into the machine. To cancel, press [Cancel]. [Bypass tray]. To print on single side,...
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..., refer to Chapter 4, "Replacing the Drum Cartridge" in manuals of the document If you turn the lever right to close it. Specify the setting correctly. Image Quality Problems If you pressing only one side of the cover to close the front cover. out or broken. Status The settings registered for settings...
..., refer to Chapter 4, "Replacing the Drum Cartridge" in manuals of the document If you turn the lever right to close it. Specify the setting correctly. Image Quality Problems If you pressing only one side of the cover to close the front cover. out or broken. Status The settings registered for settings...
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Symptom Cause Countermeasure The image is slanted The document is available and try again. For details, refer to check Are you are using an address book destination, make sure the ...
Symptom Cause Countermeasure The image is slanted The document is available and try again. For details, refer to check Are you are using an address book destination, make sure the ...
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Specify the correct settings prioritized? print them correctly by simplifying the image. 2 Cannot print PDF Is the optional PostScript You may print them is attached. 3 MINOLTA bizhub25 PDF Direct Print Are the fonts embedded in When the characters are printing multiple sets, ... Troubleshooting Cannot Connect to the Network If problems occur when performing operations using a computer, such as using Message Board, or using KONICA optional PostScript Memory is damaged, replace it does not operate, replace the device. Status Cannot connect to the network Things to another...
Specify the correct settings prioritized? print them correctly by simplifying the image. 2 Cannot print PDF Is the optional PostScript You may print them is attached. 3 MINOLTA bizhub25 PDF Direct Print Are the fonts embedded in When the characters are printing multiple sets, ... Troubleshooting Cannot Connect to the Network If problems occur when performing operations using a computer, such as using Message Board, or using KONICA optional PostScript Memory is damaged, replace it does not operate, replace the device. Status Cannot connect to the network Things to another...
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...Are the security settings of the application. For details, refer to Chapter 3, "Registering Users" in Is an application that can Message Board do display images installed? Are cookies enabled? Refer to the help for that the IP address set in 3 shortcut to Message Board? Documents saved in the Message...Is there an incorrect IP address registered in a If you are using another browser, refer to the help , etc. the IP address for displaying images. You may also not be able to display documents if the version of your browser, check the IP address set in the machine. 4 Are the...
...Are the security settings of the application. For details, refer to Chapter 3, "Registering Users" in Is an application that can Message Board do display images installed? Are cookies enabled? Refer to the help for that the IP address set in 3 shortcut to Message Board? Documents saved in the Message...Is there an incorrect IP address registered in a If you are using another browser, refer to the help , etc. the IP address for displaying images. You may also not be able to display documents if the version of your browser, check the IP address set in the machine. 4 Are the...
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... hours even if a power failure occurs or the machine is being used . When the power recovers, the pages halfway transmitted will be printed. Memory Backups Image data stored in memory is being used . You can continue the conversation. During transmission... Reception will stop. During copying... Cannot receive. Transmit the document again...
... hours even if a power failure occurs or the machine is being used . When the power recovers, the pages halfway transmitted will be printed. Memory Backups Image data stored in memory is being used . You can continue the conversation. During transmission... Reception will stop. During copying... Cannot receive. Transmit the document again...
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... is erased by accident, a notification will be printed as soon as the power recovers, listing information about the erased image data. The documents stored in memory for transmission. Erased Document Notification When the image data stored in memory is indicated below. 1 Example Print 2 3 4 Troubleshooting Document Type Job Number Polling Doc TWAIN Box...
... is erased by accident, a notification will be printed as soon as the power recovers, listing information about the erased image data. The documents stored in memory for transmission. Erased Document Notification When the image data stored in memory is indicated below. 1 Example Print 2 3 4 Troubleshooting Document Type Job Number Polling Doc TWAIN Box...
bizhub 25 Copier Guide
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... document glass to scan. ••You can set a zoom ratio between 25% and 400% when using the document glass and between 25% and 100% when using the ADF. ••Depending on the selected zoom ratio, some of the image may be left out or there may be made. 55 Press . When... option, and press [Enter]. 44 Use the numeric keys to enter the number of copies. ••You can set 1 to reduce or enlarge the image (specified zoom ratio).
... document glass to scan. ••You can set a zoom ratio between 25% and 400% when using the document glass and between 25% and 100% when using the ADF. ••Depending on the selected zoom ratio, some of the image may be left out or there may be made. 55 Press . When... option, and press [Enter]. 44 Use the numeric keys to enter the number of copies. ••You can set 1 to reduce or enlarge the image (specified zoom ratio).
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How to Set Your Document Binding position Document orientation Result image of duplexed copy When you place the front side When you place the backside 1 Long Edge 1 2 1 2 1 Advanced Copy Functions 2 2 2 Short Edge 2 1 sided Long Edge When you place the front side When you place the backside 1 1 2 2 1 When you place the front side When you place the backside 1 2 2 1 1 Short Edge When you place the front side When you place the backside 1 2 1 2 1 2 12 12 12 12 Advanced Copy Functions 2-7
How to Set Your Document Binding position Document orientation Result image of duplexed copy When you place the front side When you place the backside 1 Long Edge 1 2 1 2 1 Advanced Copy Functions 2 2 2 Short Edge 2 1 sided Long Edge When you place the front side When you place the backside 1 1 2 2 1 When you place the front side When you place the backside 1 2 2 1 1 Short Edge When you place the front side When you place the backside 1 2 1 2 1 2 12 12 12 12 Advanced Copy Functions 2-7
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... place the backside 2 2 1 1 When you place the front side When you place the backside 1 2 1 2 1 2 Long Edge 1 2 sided Short Edge Long Edge Short Edge 1 1 1 1 1 1 1 1 1 1 Result image of duplexed copy 2 1 1 1 1 2 1 1 1 1 2 1 1 2 2 2 2 2 2-8 Advanced Copy Functions
... place the backside 2 2 1 1 When you place the front side When you place the backside 1 2 1 2 1 2 Long Edge 1 2 sided Short Edge Long Edge Short Edge 1 1 1 1 1 1 1 1 1 1 Result image of duplexed copy 2 1 1 1 1 2 1 1 1 1 2 1 1 2 2 2 2 2 2-8 Advanced Copy Functions
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... set the copy zoom ratio, set it after setting the Card Copy function. ••You can copy the front and back of the copied image may be used. Document orientation Copy result ID Card (2.2 × 3.4 in.) Two ID Cards (2.2 × 3.4 in.) × 2 Personal Check (2.8 × 6.2 in.) Business Check (3.5 × 8.5 in...
... set the copy zoom ratio, set it after setting the Card Copy function. ••You can copy the front and back of the copied image may be used. Document orientation Copy result ID Card (2.2 × 3.4 in.) Two ID Cards (2.2 × 3.4 in.) × 2 Personal Check (2.8 × 6.2 in.) Business Check (3.5 × 8.5 in...
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.... Align the top edge of the document with the document guide extended. The document may result in the top left corner as a book, the copied image may occur. ••When scanning is complete, remove documents from the document exit tray to prevent the binding area from rising. Doing so may...
.... Align the top edge of the document with the document guide extended. The document may result in the top left corner as a book, the copied image may occur. ••When scanning is complete, remove documents from the document exit tray to prevent the binding area from rising. Doing so may...
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... Advanced Functions This product includes the following table when selecting the binding position. Copy Reservation Another document can be sorted in page order. Binding position Image 1 Long Edge 2 Short Edge Operating the Machine Introduction to the Copier Guide. Sorting The copied documents can be scanned into memory while the current job... copy functions. Duplex Copying You can begin scanning the next copy job. Next Document Once scanning is printing. Note Refer to reduce or enlarge the image. Making Copies 2-5
... Advanced Functions This product includes the following table when selecting the binding position. Copy Reservation Another document can be sorted in page order. Binding position Image 1 Long Edge 2 Short Edge Operating the Machine Introduction to the Copier Guide. Sorting The copied documents can be scanned into memory while the current job... copy functions. Duplex Copying You can begin scanning the next copy job. Next Document Once scanning is printing. Note Refer to reduce or enlarge the image. Making Copies 2-5