User Guide
Page 2
...; logo are set forth in all features are common to request a full refund of the price of the HP End User License Agreement (EULA). Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to the refund policy of Windows functionality. For any software product preinstalled on your...
...; logo are set forth in all features are common to request a full refund of the price of the HP End User License Agreement (EULA). Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to the refund policy of Windows functionality. For any software product preinstalled on your...
User Guide
Page 9
...security cable (select products only 45 Fingerprint reader (select products only) ...45 Locating the fingerprint reader ...45 8 Maintenance ...46 Updating programs and drivers ...46 Cleaning your computer ...46 Cleaning procedures ...46 Cleaning the display ...47 Cleaning the sides or cover 47 Cleaning the touchpad, keyboard, or... mouse (select products only 47 Traveling with or shipping your computer ...47 9 Backup and recovery information ...49 Using HP ThinUpdate ...49 10 Computer Setup (BIOS), TPM, and HP Sure Start 50 Using Computer Setup ...50 Starting Computer Setup ...50 ix
...security cable (select products only 45 Fingerprint reader (select products only) ...45 Locating the fingerprint reader ...45 8 Maintenance ...46 Updating programs and drivers ...46 Cleaning your computer ...46 Cleaning procedures ...46 Cleaning the display ...47 Cleaning the sides or cover 47 Cleaning the touchpad, keyboard, or... mouse (select products only 47 Traveling with or shipping your computer ...47 9 Backup and recovery information ...49 Using HP ThinUpdate ...49 10 Computer Setup (BIOS), TPM, and HP Sure Start 50 Using Computer Setup ...50 Starting Computer Setup ...50 ix
User Guide
Page 58
... the surface can get trapped in the product. Go to http://www.hp.com/support to safely clean your computer: ● Alcohol-free glass-cleaning fluid ● Solution of HP programs and drivers. Cleaning your computer. Cleaning procedures Follow the procedures in optimal condition. ..., and hydrocarbon solvents are not included in the scratches. Disconnect all powered external devices. Updating programs and drivers HP recommends that can scratch the computer. Without the latest driver, you update your computer while it is on. 1. CAUTION: To prevent damage to keep your equipment....
... the surface can get trapped in the product. Go to http://www.hp.com/support to safely clean your computer: ● Alcohol-free glass-cleaning fluid ● Solution of HP programs and drivers. Cleaning your computer. Cleaning procedures Follow the procedures in optimal condition. ..., and hydrocarbon solvents are not included in the scratches. Disconnect all powered external devices. Updating programs and drivers HP recommends that can scratch the computer. Without the latest driver, you update your computer while it is on. 1. CAUTION: To prevent damage to keep your equipment....
User Guide
Page 61
...this chapter is installed on the Drivers & software section of the support page for application updates. If it from http://www.hp.com/support (search for backup and recovery. Using HP ThinUpdate Use HP ThinUpdate software for most Thin Client products. HP ThinUpdate software is standard procedure for...and recovering your computer, you can download it is not installed on your system ● Installing and updating software Using HP ThinUpdate 49 NOTE: HP recommends periodically going to the website to check for that model. The information in this software, refer to the Manuals section...
...this chapter is installed on the Drivers & software section of the support page for application updates. If it from http://www.hp.com/support (search for backup and recovery. Using HP ThinUpdate Use HP ThinUpdate software for most Thin Client products. HP ThinUpdate software is standard procedure for...and recovering your computer, you can download it is not installed on your system ● Installing and updating software Using HP ThinUpdate 49 NOTE: HP recommends periodically going to the website to check for that model. The information in this software, refer to the Manuals section...
User Guide
Page 63
...Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Select Drivers & Downloads, and then follow these instructions: Do not disconnect power on page 50. 2. BIOS version information (also known as ROM date and.... To check for later BIOS versions, see Downloading a BIOS update on -screen instructions to reliable external power using arrow keys to http://www.hp.com/support, and select your changes, select Main, select Ignore Changes and Exit, and then select Yes. Start Computer Setup. Downloading a BIOS...
...Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Select Drivers & Downloads, and then follow these instructions: Do not disconnect power on page 50. 2. BIOS version information (also known as ROM date and.... To check for later BIOS versions, see Downloading a BIOS update on -screen instructions to reliable external power using arrow keys to http://www.hp.com/support, and select your changes, select Main, select Ignore Changes and Exit, and then select Yes. Start Computer Setup. Downloading a BIOS...
User Guide
Page 67
... or number. NOTE: If you to run diagnostic tests to determine whether the computer hardware is generated. Starting HP PC Hardware Diagnostics UEFI To start diagnostics on -screen instructions. Select Get software and drivers, select your Failure ID and product number automatically filled in solving the problem: ▲ Select Get Support, and...
... or number. NOTE: If you to run diagnostic tests to determine whether the computer hardware is generated. Starting HP PC Hardware Diagnostics UEFI To start diagnostics on -screen instructions. Select Get software and drivers, select your Failure ID and product number automatically filled in solving the problem: ▲ Select Get Support, and...
User Guide
Page 69
...product, enter the product name or number in interactive mode by selecting Execute Remote HP PC Hardware Diagnostics. ● Set the location for running diagnostics unattended. Make your settings. Select Get software and drivers, select your operating system. 3. You can also set the user name and ...password settings used for the product. This feature provides access to the tools from the HP website or from a server that has been preconfigured ...
...product, enter the product name or number in interactive mode by selecting Execute Remote HP PC Hardware Diagnostics. ● Set the location for running diagnostics unattended. Make your settings. Select Get software and drivers, select your operating system. 3. You can also set the user name and ...password settings used for the product. This feature provides access to the tools from the HP website or from a server that has been preconfigured ...
User Guide
Page 79
... 10, 17 RJ-45 (network) 4 sharing or presenting 11 wireless 10, 17 low battery level 39 M maintenance updating programs and drivers 46 managing power 37 microphone mute key, identifying 14 microphone mute light, identifying 10 Miracast 35 mute volume action key 14 N network jack..., identifying 14 product name and number, computer 18 public WLAN connection 21 R regulatory information regulatory label 19 wireless certification labels 19 Remote HP PC Hardware Diagnostics UEFI settings customizing 57 using 56 resources, accessibility 64 right side components 3 RJ-45 (network) jack, identifying 4 RJ...
... 10, 17 RJ-45 (network) 4 sharing or presenting 11 wireless 10, 17 low battery level 39 M maintenance updating programs and drivers 46 managing power 37 microphone mute key, identifying 14 microphone mute light, identifying 10 Miracast 35 mute volume action key 14 N network jack..., identifying 14 product name and number, computer 18 public WLAN connection 21 R regulatory information regulatory label 19 wireless certification labels 19 Remote HP PC Hardware Diagnostics UEFI settings customizing 57 using 56 resources, accessibility 64 right side components 3 RJ-45 (network) jack, identifying 4 RJ...
User Guide
Page 80
... and touch screen gesture 27 two-finger slide touchpad gesture 27 two-finger tap touchpad gesture 27 U unresponsive system 37 updating programs and drivers 46 USB SuperSpeed port with HP Sleep and Charge, identifying 5 USB SuperSpeed port, identifying 4 USB Type-C port, connecting 33, 36 USB Type-C SuperSpeed port, identifying 4 user password 42...
... and touch screen gesture 27 two-finger slide touchpad gesture 27 two-finger tap touchpad gesture 27 U unresponsive system 37 updating programs and drivers 46 USB SuperSpeed port with HP Sleep and Charge, identifying 5 USB SuperSpeed port, identifying 4 USB Type-C port, connecting 33, 36 USB Type-C SuperSpeed port, identifying 4 user password 42...
BIOS Simulator
Page 3
Bookmark2 Back to BIOS Utility Menus Main Menu Main Security Advanced UEFI Drivers System Information System Diagnostics BIOS Event Log Update System BIOS Change Date And Time Set Machine Unique Data System IDs Replicated Setup Save Custom Defaults Apply Custom Defaults and Exit Apply Factory Defaults and Exit Ignore Changes and Exit Save Changes and Exit Suppress POST Errors HP computer setup Item Specific Help Back to Welcome Page
Bookmark2 Back to BIOS Utility Menus Main Menu Main Security Advanced UEFI Drivers System Information System Diagnostics BIOS Event Log Update System BIOS Change Date And Time Set Machine Unique Data System IDs Replicated Setup Save Custom Defaults Apply Custom Defaults and Exit Apply Factory Defaults and Exit Ignore Changes and Exit Save Changes and Exit Suppress POST Errors HP computer setup Item Specific Help Back to Welcome Page
BIOS Simulator
Page 5
Back to BIOS Utility Menus Advanced Menu Main Security Advanced UEFI Drivers Display Language Scheduled Power-On Boot Options HP Sure Recover OS Recovery Secure Boot Configuration System Options Built-In Device Options Port Options Option ROM Launch Policy Power Management Options Electronic Labels MAC Address Pass Through Remote HP PC Hardware Diagnostics Settings Execute Remote HP PC Hardware Diagnostics HP computer setup Item Specific Help Back to Welcome Page
Back to BIOS Utility Menus Advanced Menu Main Security Advanced UEFI Drivers Display Language Scheduled Power-On Boot Options HP Sure Recover OS Recovery Secure Boot Configuration System Options Built-In Device Options Port Options Option ROM Launch Policy Power Management Options Electronic Labels MAC Address Pass Through Remote HP PC Hardware Diagnostics Settings Execute Remote HP PC Hardware Diagnostics HP computer setup Item Specific Help Back to Welcome Page
BIOS Simulator
Page 6
Back to Welcome Page You can get this application by pressing F3 during startup. 3rd Party Option ROM Management HP computer setup Item Specific Help Back to BIOS Utility Menus UEFI Drivers Main Security Advanced UEFI Drivers This wil restart the system into the 3rd Party Option ROM Management application.
Back to Welcome Page You can get this application by pressing F3 during startup. 3rd Party Option ROM Management HP computer setup Item Specific Help Back to BIOS Utility Menus UEFI Drivers Main Security Advanced UEFI Drivers This wil restart the system into the 3rd Party Option ROM Management application.
BIOS Simulator
Page 7
Bookmark 1 Back to BIOS Utility Menus System Information Main Security Advanced UEFI Drivers BASIC SYSTEM INFORMATION Show Advanced System information Product Name Processor 1 Memory Size System BIOS HP mt45 Mobile Thin Client AMD Ryzen 3 PRO 3300U w/Radeon Vega Mobile Gfx 16384 MB Q78 Ver.80.31.00 10/16/2017 SERVICE Born On Date Serial Number SKU Number Universally Unique Identifier (UUID) Asset Tracking Number 00/00/0000 00074400PK 123456#ABA 6757586A-357D-8BB9-BC26-E08933445044 HP computer setup Item Specific Help Back to Welcome Page
Bookmark 1 Back to BIOS Utility Menus System Information Main Security Advanced UEFI Drivers BASIC SYSTEM INFORMATION Show Advanced System information Product Name Processor 1 Memory Size System BIOS HP mt45 Mobile Thin Client AMD Ryzen 3 PRO 3300U w/Radeon Vega Mobile Gfx 16384 MB Q78 Ver.80.31.00 10/16/2017 SERVICE Born On Date Serial Number SKU Number Universally Unique Identifier (UUID) Asset Tracking Number 00/00/0000 00074400PK 123456#ABA 6757586A-357D-8BB9-BC26-E08933445044 HP computer setup Item Specific Help Back to Welcome Page
Maintenance and Service Guide
Page 2
...license. Intel, XMM, and Thunderbolt are available in the United States and/or other countries. The information contained herein is a trademark owned by HP Inc. Nothing herein should be bound by the Video Electronics Standards Association (VESA) in the express warranty statements accompanying such products and services. ISP... fees may apply and additional requirements may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to request a full refund of the price of Windows functionality.
...license. Intel, XMM, and Thunderbolt are available in the United States and/or other countries. The information contained herein is a trademark owned by HP Inc. Nothing herein should be bound by the Video Electronics Standards Association (VESA) in the express warranty statements accompanying such products and services. ISP... fees may apply and additional requirements may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to request a full refund of the price of Windows functionality.
Maintenance and Service Guide
Page 38
... internal hard drive to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials. ● Keep the work perfectly throughout a normal...
... internal hard drive to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials. ● Keep the work perfectly throughout a normal...
Maintenance and Service Guide
Page 92
...on your Failure ID and product number automatically filled in. The HP Customer Support - Go to http://www.hp.com/support. 2. Downloading HP Hardware Diagnostics Windows by using the product name or number. Select Get software and drivers, select your computer or the USB flash drive where the .exe... file was downloaded, double-click the .exe file, and then follow the on -screen instructions. Contact support, and provide the Failure ID code. 82 Chapter 9 Using HP PC Hardware Diagnostics Go...
...on your Failure ID and product number automatically filled in. The HP Customer Support - Go to http://www.hp.com/support. 2. Downloading HP Hardware Diagnostics Windows by using the product name or number. Select Get software and drivers, select your computer or the USB flash drive where the .exe... file was downloaded, double-click the .exe file, and then follow the on -screen instructions. Contact support, and provide the Failure ID code. 82 Chapter 9 Using HP PC Hardware Diagnostics Go...
Maintenance and Service Guide
Page 94
... following customizations: ● Set a schedule for your operating system. 3. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) Remote HP PC Hardware Diagnostics UEFI is displayed, select your computer, and then select your computer. Select Get software and drivers, select your type of product, enter the product name or number in...
... following customizations: ● Set a schedule for your operating system. 3. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) Remote HP PC Hardware Diagnostics UEFI is displayed, select your computer, and then select your computer. Select Get software and drivers, select your type of product, enter the product name or number in...
Maintenance and Service Guide
Page 106
...Restoring and recovering your computer, you can download it is installed on using this software, refer to provide backup and recovery. NOTE: HP recommends periodically going to the website to check for most Thin Client products. 11 Backup and recovery information This chapter provides information on ...software to be used for that model. For information on Thin Client computers (select products only) to the Manuals section). HP ThinUpdate software is not installed on your system ● Installing and updating software 96 Chapter 11 Backup and recovery information If it ...
...Restoring and recovering your computer, you can download it is installed on using this software, refer to provide backup and recovery. NOTE: HP recommends periodically going to the website to check for most Thin Client products. 11 Backup and recovery information This chapter provides information on ...software to be used for that model. For information on Thin Client computers (select products only) to the Manuals section). HP ThinUpdate software is not installed on your system ● Installing and updating software 96 Chapter 11 Backup and recovery information If it ...
Maintenance and Service Guide
Page 107
... recovery media and backups ● Restoring and recovering your computer, you download an image from http://www.hp.com/support (search for the Thin Client model and click on the Drivers & software section of USB flash devices available on the market is installed on Downloads feature lets you download... add-ons from HP to either local storage or a USB flash drive. The range of the support page for ...
... recovery media and backups ● Restoring and recovering your computer, you download an image from http://www.hp.com/support (search for the Thin Client model and click on the Drivers & software section of USB flash devices available on the market is installed on Downloads feature lets you download... add-ons from HP to either local storage or a USB flash drive. The range of the support page for ...