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User Guide - Page 9
...access the latest version of support: ● Online chat with an HP technician ● Support telephone numbers ● HP service center locations
Warranty information
To access this guide:
▲ Type HP Documentation in the computer Maintenance and Service Guide on the rear panel of the computer, on the Web at http://www.hp.com/support. Follow the instructions to find the QuickSpecs...
User Guide - Page 10
..., and then select User Guides.
2 Chapter 1 Locating HP resources
POST error codes
See the computer Maintenance and Service Guide at http://www.hp.com/support. Removal and replacement videos
To learn how to remove and replace computer components, go to http://www.hp.com/go / quickspecs/. Go to find advisories, bulletins, and notices: 1. Follow the instructions to find your name...
BIOS Simulator - Page 1
...: While the menu options cannot be toggled, many of them offer item specific information about that thumbnail.
Just as in greater detail, simply click that option. That's it ...
Interactive BIOS simulator
HP 268 Pro G1 MT
Welcome to the interactive BIOS simulator for the HP 268 Pro G1 MT
Here's how to use the cursor to rollover the option and the...
BIOS Simulator - Page 3
...UUID System Board CT Number Factory installed OS ► System Log 2 Build ID Feature Byte
[22:02:59] [01/29/2020] HP 268 Pro G1 MT HP Pro 3810DA010010 86D1
ZHA0XIN KaiXian [email protected] 16 GB Byosoft 80.30.00
8C69361NC6 1456D100-23F3-1020-811F-098825C63OFB PJFXUX476CP0LQ
Item Specific Help 1. Provides firmware revision information of devices built in...
Maintenance and Service Guide - Page 33
...) ● Contain the mandatory Joint Electronic Device Engineering Council (JEDEC) specification In addition, the computer supports: ● 512 Mbit, 1 Gbit, and 2 Gbit non-ECC ... modules (SODIMMs).
To achieve the maximum memory support, you install unsupported SODIMMs.
Memory module 25
Memory module
Table 4-4 Memory module descriptions and part numbers Description 8 GB, PC4-2666, SODIMM...
Maintenance and Service Guide - Page 57
... installed. Network driver does not detect network controller. Incorrect network driver. Run Computer Setup and enable network controller.
2.
Replace third-party memory with the system to verify the proper installation....
Solving network problems 49
Computer will not start.
Cause
Wrong memory modules were used in the upgrade or memory modules were installed in the operating...
Maintenance and Service Guide - Page 58
...Setup and enable network controller.
2.
Ensure that the cable is securely attached to the network connector and that the driver parameters match the configuration of applications.
50 Chapter 5 Troubleshooting... network controller is not set up properly. Make sure...service provider.
Cause
Solution
The cable is installed.
Make sure the network drivers are not loaded, or driver...
Maintenance and Service Guide - Page 62
... specific information ...error messages on to your ISP. (If the cable/DSL service...installed. ● If you encounter software problems, see the applicable solutions listed in the taskbar search box, and then select Control Panel from the list of the cable/DSL modem will be
supported on to your ISP for the correct IP address. This is useful for terms and conditions.
54 Chapter 5 Troubleshooting...
Maintenance and Service Guide - Page 64
... erase a hard drive (when supported by saving system configuration information on a USB device and restoring it on or restarting the system. You can access This application directly by pressing f3 during power-on. ● Establish an administrator password that controls access to the Computer Setup (F10) Utility and the
settings described in This section...
Maintenance and Service Guide - Page 66
...Address
If the hard drive has the HP Advanced Diagnostics installed, the application will launch. Computer Setup-Main
NOTE: Support for each installed module) ● System BIOS version ● ME Firmware version (Intel only) ● Video BIOS version ● Reference code revision ● Super I/O firmware version ● USB Type-C controller firmware version ● Born on the hardware...
Maintenance and Service Guide - Page 74
... is enabled. Default is enabled.
66 Chapter 6 Computer Setup (F10) Utility Default is enabled. Default is enabled. Table 6-3 Computer Setup-Advanced (for advanced users) (continued)
Option
Heading
Lets you...Boot to Network. Allow No Panel configuration When enabled, POST blink and beep codes and error messages are not generated. LAN/WLAN auto switching Select to disable the integrated...
Maintenance and Service Guide - Page 78
... that does not run every 1 to 30 days on installing a new battery, or
70 Chapter 7 POST error messages Run Computer Setup and check the configuration in Advanced > Onboard Devices. See the Removal and Replacement section for instructions on a regularly scheduled basis.
Full Boot may also be replaced. Configuration incorrect. RTC (real-time clock) battery may encounter...
Maintenance and Service Guide - Page 84
... once. Back up the BIOS settings. See Computer Setup (F10) Utility on page 56 for a network administrator. When you forget the setup password or the power-on the computer. It can clear all the information on password.
To prevent the computer from www.hp.com. Without these passwords, the computer cannot be replaced. If you can be performed...
Maintenance and Service Guide - Page 101
... a firmware upgrade
is programmed at the factory.
How is removed? Select Find your product,
and then follow the on -screen
instructions.)
Stores Management Engine Code, Settings, Provisioning Data and iAMT third-party data store.
Does This memory retain data when power is data input into This memory? How is updated via Intel secure firmware update utility.
Code is...
Maintenance and Service Guide - Page 106
optical drive illustrated 6 installation 17 removal 17
optical drive bezel illustrated 6
optical drive blank bezel illustrated 6
overheating, prevention 11
P password
clearing 76 power-on 76 setup 76 passwords 77, 78 POST error messages 70 power button board illustrated 5 removal and replacement 22 power cord set requirements country specific 89 power problems 42 power supply illustrated 5 ...
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