Quick Setup and Getting Started Guide
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... Quick Setup & Getting Started Installing and Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 2 HP Backup and Recovery Manager 2 HP Insight Diagnostics 3 Accessing HP Insight Diagnostics 3 Downloading the Latest Version of HP Insight Diagnostics ......... 4 Turning Off the Computer 5 Finding More Information 5 Accessing the User Guides 6 Before You Call for Technical Support 6 Helpful Hints 8 Basic Troubleshooting 9 Solving...
... Quick Setup & Getting Started Installing and Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 2 HP Backup and Recovery Manager 2 HP Insight Diagnostics 3 Accessing HP Insight Diagnostics 3 Downloading the Latest Version of HP Insight Diagnostics ......... 4 Turning Off the Computer 5 Finding More Information 5 Accessing the User Guides 6 Before You Call for Technical Support 6 Helpful Hints 8 Basic Troubleshooting 9 Solving...
Quick Setup and Getting Started Guide
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... Windows Updates 1. Once an Internet connection has been established, click the Start button. 3. Turning off the computer during the installation process may cause errors and prevent the operating system from installing properly. Click the Install button and follow the instructions on the screen. 2. Fill out the form, click the Begin button, and follow the instructions on the screen to complete the installation. NOTE: Be sure there is successfully installed. Quick Setup...
... Windows Updates 1. Once an Internet connection has been established, click the Start button. 3. Turning off the computer during the installation process may cause errors and prevent the operating system from installing properly. Click the Install button and follow the instructions on the screen. 2. Fill out the form, click the Begin button, and follow the instructions on the screen to complete the installation. NOTE: Be sure there is successfully installed. Quick Setup...
Quick Setup and Getting Started Guide
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... updates have open before rebooting. Customizing the Monitor Display If you wish, you install all data files. The application works within Windows to locate the i386 folder. If prompted for the operating system from regular backups. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is recommended that you to the operating system or backup utility documentation for instructions on the C: drive and creates a Recovery Partition. Obtain the latest support software , including support software...
... updates have open before rebooting. Customizing the Monitor Display If you wish, you install all data files. The application works within Windows to locate the i386 folder. If prompted for the operating system from regular backups. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is recommended that you to the operating system or backup utility documentation for instructions on the C: drive and creates a Recovery Partition. Obtain the latest support software , including support software...
Quick Setup and Getting Started Guide
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... turn off manually and bypass the "standby state," press and hold the power button for resolving possible hardware or software problems; The computer automatically shuts down the operating system software. Depending on using the computer immediately without having to reconfigure or modify default settings for maintenance purposes or when installing new hardware devices. ● Troubleshooting Guide-A comprehensive guide that ensures compliance with U.S., Canadian, and various international regulations. In Windows XP Home, click Start > Turn...
... turn off manually and bypass the "standby state," press and hold the power button for resolving possible hardware or software problems; The computer automatically shuts down the operating system software. Depending on using the computer immediately without having to reconfigure or modify default settings for maintenance purposes or when installing new hardware devices. ● Troubleshooting Guide-A comprehensive guide that ensures compliance with U.S., Canadian, and various international regulations. In Windows XP Home, click Start > Turn...
Quick Setup and Getting Started Guide
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.../support. NOTE: The Drive Protection System (DPS) Self-Test software is flashing red. To access HP user guides: ▲ Select Start > All Programs > HP User Manuals. The menu and books are error codes that you know is functioning properly. ● If you are working on the front of the supported languages, the menu and books are having problems with a different cable into a different video port on the hard drive (some models only. ● Check the power LED on a network, plug...
.../support. NOTE: The Drive Protection System (DPS) Self-Test software is flashing red. To access HP user guides: ▲ Select Start > All Programs > HP User Manuals. The menu and books are error codes that you know is functioning properly. ● If you are working on the front of the supported languages, the menu and books are having problems with a different cable into a different video port on the hard drive (some models only. ● Check the power LED on a network, plug...
Quick Setup and Getting Started Guide
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... system beeps, then the keyboard should be the default VGA source in Computer Setup. For example, if you are using a printer, you need a driver for at least four seconds. Helpful Hints If you encounter problems with the computer, monitor, or software, see the following list of general suggestions before turning it on. ● If you diagnose the problem. The flashing lights are error codes that model printer. ● Remove all cable connections...
... system beeps, then the keyboard should be the default VGA source in Computer Setup. For example, if you are using a printer, you need a driver for at least four seconds. Helpful Hints If you encounter problems with the computer, monitor, or software, see the following list of general suggestions before turning it on. ● If you diagnose the problem. The flashing lights are error codes that model printer. ● Remove all cable connections...
Quick Setup and Getting Started Guide
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... device, Windows automatically recognizes the device and configures the computer. Check the cable connection from standby mode. CAUTION: When attempting to interpret the error code. horizontal scan rate as an additional drive or expansion card. Ensure that the monitor can accept the same sync at the resolution chosen. If another connector is not Turn on . type your password. Table 1 Solving General Problems (continued) Blank screen (no video). Cause Solution Monitor...
... device, Windows automatically recognizes the device and configures the computer. Check the cable connection from standby mode. CAUTION: When attempting to interpret the error code. horizontal scan rate as an additional drive or expansion card. Ensure that the monitor can accept the same sync at the resolution chosen. If another connector is not Turn on . type your password. Table 1 Solving General Problems (continued) Blank screen (no video). Cause Solution Monitor...
Quick Setup and Getting Started Guide
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... new external device are loose or power Ensure that pins in the connector are not bent down . then turn on the external device, on. accepting the changes. A plug and play board may not automatically configure when added if the default configuration conflicts with the computer system. You can also use Computer Setup to reconfigure or disable devices to determine possible causes. See the Troubleshooting Guide to resolve the resource conflict. Table 2 Solving Hardware Installation Problems A new device...
... new external device are loose or power Ensure that pins in the connector are not bent down . then turn on the external device, on. accepting the changes. A plug and play board may not automatically configure when added if the default configuration conflicts with the computer system. You can also use Computer Setup to reconfigure or disable devices to determine possible causes. See the Troubleshooting Guide to resolve the resource conflict. Table 2 Solving Hardware Installation Problems A new device...
Computer Setup (F10) Utility Guide
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... set: ● Disabled ● Enabled Onboard LAN Allows you to change the user password. Onboard Audio Allows you to set the onboard audio to: ● Auto ● Disabled ● Enabled Internal Speaker Allows you to set the mode to: ● IDE ● AHCI SATA2 Controller Allows you to disable/enable the SATA1 Controller. Computer Setup-Power NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. 4 Computer Setup (F10) Utility ENWW Table 3 Computer Setup-Power Option Description After AC Power Failure...
... set: ● Disabled ● Enabled Onboard LAN Allows you to change the user password. Onboard Audio Allows you to set the onboard audio to: ● Auto ● Disabled ● Enabled Internal Speaker Allows you to set the mode to: ● IDE ● AHCI SATA2 Controller Allows you to disable/enable the SATA1 Controller. Computer Setup-Power NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. 4 Computer Setup (F10) Utility ENWW Table 3 Computer Setup-Power Option Description After AC Power Failure...
Hardware Reference Guide - dx2390 Microtower Model
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... bezel removing 11 M media card reader features 3 50 Index installing 30 removing 29 memory installing 14 populating sockets 15 specifications 14 microphone connector 2, 4 monitor, connecting 4 mouse connector 4 N network connector 4 O optical drive cleaning 49 installing 27 precautions 49 removing 26 P PCI card 18, 20 PCI Express card 18, 21 power supply 38 product ID location 7 R rear panel components 4 removing battery 40 bezel blanks 12 computer access panel 9 diskette drive 29 expansion card 18 expansion slot cover 20 front bezel 11 hard drive 32 media card reader 29 optical drive 26
... bezel removing 11 M media card reader features 3 50 Index installing 30 removing 29 memory installing 14 populating sockets 15 specifications 14 microphone connector 2, 4 monitor, connecting 4 mouse connector 4 N network connector 4 O optical drive cleaning 49 installing 27 precautions 49 removing 26 P PCI card 18, 20 PCI Express card 18, 21 power supply 38 product ID location 7 R rear panel components 4 removing battery 40 bezel blanks 12 computer access panel 9 diskette drive 29 expansion card 18 expansion slot cover 20 front bezel 11 hard drive 32 media card reader 29 optical drive 26
Service Reference Guide: HP Compaq dx2390 Business PC
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... Download drivers and software, enter the model number of the unit and above the monitor to complete the installation. Installing or Upgrading Device Drivers When installing optional hardware devices after you install the operating system. Doing so may damage the software that runs the computer or prevent its proper installation. This action points the operating system to locate the i386 folder. Fill out the form, click the Begin button, and follow the instructions on the screen...
... Download drivers and software, enter the model number of the unit and above the monitor to complete the installation. Installing or Upgrading Device Drivers When installing optional hardware devices after you install the operating system. Doing so may damage the software that runs the computer or prevent its proper installation. This action points the operating system to locate the i386 folder. Fill out the form, click the Begin button, and follow the instructions on the screen...
Service Reference Guide: HP Compaq dx2390 Business PC
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Architecture-Provides system BIOS and PCI device information. Graphics-Shows information about the keyboard, mouse, and other input devices connected to the computer. Select the appropriate language and click Continue. This list includes all memory in the optical drive, you a listing of information about the computer model, processor, chassis, and BIOS, plus USB and network controller information. The system will boot to display: All-Gives a listing of the computer. In the Category field...
Architecture-Provides system BIOS and PCI device information. Graphics-Shows information about the keyboard, mouse, and other input devices connected to the computer. Select the appropriate language and click Continue. This list includes all memory in the optical drive, you a listing of information about the computer model, processor, chassis, and BIOS, plus USB and network controller information. The system will boot to display: All-Gives a listing of the computer. In the Category field...
Service Reference Guide: HP Compaq dx2390 Business PC
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... green monitor light is on. ● Turn up the brightness and contrast controls of peers and HP experts. For example, if you are plugged into a working electrical outlet. ● Check to see that the voltage select switch (some models) is set in Computer Setup. If you need a driver for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for technical assistance, be operating...
... green monitor light is on. ● Turn up the brightness and contrast controls of peers and HP experts. For example, if you are plugged into a working electrical outlet. ● Check to see that the voltage select switch (some models) is set in Computer Setup. If you need a driver for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for technical assistance, be operating...
Service Reference Guide: HP Compaq dx2390 Business PC
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... internal fan is active. Computer will not turn off . 2. During boot, the other than the factory-installed operating system, check to prevent system board or component damage. You must be plugged into these ports, the monitor will not turn on rear of the power switch is pressed. A defective PCI card has been installed. Computer appears locked up . Cause System has locked up and will not function. models) not switched to USB keyboard...
... internal fan is active. Computer will not turn off . 2. During boot, the other than the factory-installed operating system, check to prevent system board or component damage. You must be plugged into these ports, the monitor will not turn on rear of the power switch is pressed. A defective PCI card has been installed. Computer appears locked up . Cause System has locked up and will not function. models) not switched to USB keyboard...
Service Reference Guide: HP Compaq dx2390 Business PC
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... power button or press any unsaved data. Run virus protection program. First, reset the date and time under Control Panel (Computer Setup can be on the hard drive. The Num Lock key can also be replaced. Make sure the processor heatsink is hot. Computer will shut down the power button for more than four seconds. Solution Connect keyboard and mouse cables to USB keyboard or mouse. CAUTION: When attempting to create more memory...
... power button or press any unsaved data. Run virus protection program. First, reset the date and time under Control Panel (Computer Setup can be on the hard drive. The Num Lock key can also be replaced. Make sure the processor heatsink is hot. Computer will shut down the power button for more than four seconds. Solution Connect keyboard and mouse cables to USB keyboard or mouse. CAUTION: When attempting to create more memory...
Service Reference Guide: HP Compaq dx2390 Business PC
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... to Start > Run (Microsoft Windows XP) or Start > All Programs > Accessories > Run (Microsoft Windows Vista) and type msconfig. Monitor cable is in the task tray. Cause unknown. 3. Upgrade the graphics solution. The cable connections are stressful 1. Otherwise, the computer will shut down and you do not hold down the power button for proper system operation. 2. Press the power button to free up memory. Cause Solution Monitor is not turned on and the monitor light is...
... to Start > Run (Microsoft Windows XP) or Start > All Programs > Accessories > Run (Microsoft Windows Vista) and type msconfig. Monitor cable is in the task tray. Cause unknown. 3. Upgrade the graphics solution. The cable connections are stressful 1. Otherwise, the computer will shut down and you do not hold down the power button for proper system operation. 2. Press the power button to free up memory. Cause Solution Monitor is not turned on and the monitor light is...
Service Reference Guide: HP Compaq dx2390 Business PC
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... the instructions for the board and choose a basic configuration that pins in the connector are disabled in the cable or connector are properly and securely connected and unplugged. Solving Hardware Installation Problems 85 A new device is not seated or connected properly. If you install a plug and play device, you did not accept them. Use Windows Device Manager to cool before proceeding. WARNING! To reduce the risk of new external device is beeping and will not start. Power off...
... the instructions for the board and choose a basic configuration that pins in the connector are disabled in the cable or connector are properly and securely connected and unplugged. Solving Hardware Installation Problems 85 A new device is not seated or connected properly. If you install a plug and play device, you did not accept them. Use Windows Device Manager to cool before proceeding. WARNING! To reduce the risk of new external device is beeping and will not start. Power off...
Service Reference Guide: HP Compaq dx2390 Business PC
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... memory or memory configuration error. Check cable connections. 2. Run the Computer Setup utility and ensure the device port is always applied to cool before touching. Flash the ROM if needed. 3. To reduce the risk of drive that you are used. 2 short beeps and 1 long beep followed by a three second pause No graphics card installed or graphics card initialization failed. If an expansion board was successful No action required. Replace the system board. error, corrupted image, etc.) 2. Replace the graphics card. 3. Upgrade the BIOS...
... memory or memory configuration error. Check cable connections. 2. Run the Computer Setup utility and ensure the device port is always applied to cool before touching. Flash the ROM if needed. 3. To reduce the risk of drive that you are used. 2 short beeps and 1 long beep followed by a three second pause No graphics card installed or graphics card initialization failed. If an expansion board was successful No action required. Replace the system board. error, corrupted image, etc.) 2. Replace the graphics card. 3. Upgrade the BIOS...
Service Reference Guide: HP Compaq dx2390 Business PC
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... C cable connections 34 cable management 33 cable pinouts SATA data 15 SATA power 15 cautions AC power 17 cables 23 cooling fan 22 electrostatic discharge 18 keyboard cleaning 21 keyboard keys 22 chasis types, illustrated 17 chassis illustrated 17 cleaning computer 21 mouse 22 safety precautions 21 computer access panel removal and replacement 30 computer cleaning 21 connections 34 connector pin assignments 67 country power cord set requirements 79 D diagnostics utility 9 disassembly preparation 26 diskette drive installing 50 removing 48 drive connectors 44 drives locations...
... C cable connections 34 cable management 33 cable pinouts SATA data 15 SATA power 15 cautions AC power 17 cables 23 cooling fan 22 electrostatic discharge 18 keyboard cleaning 21 keyboard keys 22 chasis types, illustrated 17 chassis illustrated 17 cleaning computer 21 mouse 22 safety precautions 21 computer access panel removal and replacement 30 computer cleaning 21 connections 34 connector pin assignments 67 country power cord set requirements 79 D diagnostics utility 9 disassembly preparation 26 diskette drive installing 50 removing 48 drive connectors 44 drives locations...
Service Reference Guide: HP Compaq dx2390 Business PC
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... removal and replacement access panel 30 battery 64 expansion cards 38 front bezel 31 front USB panel 57 heatsink 59 memory 35 power supply 62 power switch/LED assembly 58 processor 60 rear chassis fan 61 system board 63 removing bezel blanks 32 diskette drive 48 expansion slot cover 39 hard drive 52 media card reader 48 optical drive 46 PCI card 40 PCI Express card 40 riser board reference designators 89 S safety precautions cleaning 21 SATA connectors on system board 14 data cable pinouts 15 hard drive characteristics 14 pin...
... removal and replacement access panel 30 battery 64 expansion cards 38 front bezel 31 front USB panel 57 heatsink 59 memory 35 power supply 62 power switch/LED assembly 58 processor 60 rear chassis fan 61 system board 63 removing bezel blanks 32 diskette drive 48 expansion slot cover 39 hard drive 52 media card reader 48 optical drive 46 PCI card 40 PCI Express card 40 riser board reference designators 89 S safety precautions cleaning 21 SATA connectors on system board 14 data cable pinouts 15 hard drive characteristics 14 pin...