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HP Business Desktop Products - Worldwide Limited Warranty and Technical Support (North America)


Page 2
... installation of this product configured as a network server. The term "HP Hardware" DOES NOT include any product from which may be uninterrupted or error-free. HP may repair or replace HP hardware products (i) with equivalent products to the products being repaired or replaced but which the serial number has been removed or that the operation of end-user replaceable HP or HP approved parts if available for the product; (c) by software, interfacing, parts or supplies not supplied by HP...
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HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition


Page 9
... screen to the appropriate drivers. The latest support software is successfully installed. 1 Installing the Operating System Depending on the model, Microsoft Windows XP Home or Windows XP Professional is preinstalled on the computer and will be configured automatically the first time the computer is turned on. Ä CAUTION: Do not add optional hardware devices to your computer unless you are directed to do so. 1.1.1 Installing or Upgrading Device Drivers To install optional hardware devices...
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HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition


Page 12
... the serial, USB, or parallel ports, audio, or embedded NIC, so that they cannot be accessed only by the drive). 2.2.1 Using Computer Setup (F10) Utilities Computer Setup can be used until you may see a Keyboard Error message-disregard it. 3. Setup Utilities and Diagnostics Features 2.2 Computer Setup Utilities Use Computer Setup Utilities (F10) to: ■ Modify or restore factory default settings. ■ Set the system date and time. ■ Set, view, change, or verify the system configuration including settings for processor, graphics, memory, audio, storage...
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HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition


Page 15
Advanced CMOS Setup (Continued) Internal Graphic Mode Select Selects the size of the graphics adapter. • VGA/PCI • PCI/Int-VGA (default) USB Function Enables or disables the USB controller. • Disable: USB controller disabled • Enable: USB controller enabled (default) ✎ Support for Computer Setup options may vary depending on your specific hardware configuration. Graphics Adapter Priority Sets the initial priority of memory for internal graphics adapter. • 1MB: Share 1MB • 4MB: Share 4MB • 8MB: Share 8MB (default) • 16MB: ...
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HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition


Page 17
... current ATX power +12.0V. Setup Utilities and Diagnostics Features Heading Option Description Hardware Monitor (Continued) System Temperature Detects current system temperature. Load Default None Settings Loads the optimal default values for Computer Setup options may vary depending on your specific hardware configuration. HVcc Detects current HVcc voltage. Password Option Change Supervisor Password Allows you to exit setup without saving any changes. ✎ Support for all the setup options. CPU FAN Speed Detects CPU fan speed. Chassis FAN Speed Detects...
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HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition


Page 21
... flashable ROM images needed to ensure that operating system. Select the desired power scheme settings. In the Power Options Properties, select the Power Schemes tab. 3. If you must install corresponding device drivers and utilities to run a version of Microsoft Windows that is different from http://www.hp.com/support. Use Display Properties to run the latest Microsoft Windows operating system on the Start Button, then select Control Panel > Power Options. 2. You can be enabled, customized, or disabled using the operating system. 1. Service Reference Guide, dx2000...
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HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition


Page 75
... controls if the monitor is operating correctly. ■ Check all switches set correctly? ■ Is the NIC Remote Wakeup cable (featured on select models only) and a single monitor, the monitor must be the default VGA source in Computer (F10) Setup. ■ Press and hold any key. Service Reference Guide, dx2000 uT 359782-002 D-1 You can select which source will be plugged into these ports, the monitor will not function. D Troubleshooting Without Diagnostics...
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HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition


Page 76
... time under Control Panel. 2. Establish a network connection, or use Computer Setup or Microsoft Windows Device Manager to pause periodically. The Num Lock key can be on some fans only operate when needed). 3. Smart Cover Lock, featured on . Ensure the processor heatsink is in standby mode. Transfer data from standby mode. Ä CAUTION: When attempting to be replaced. 1. Computer is installed properly. Press the power button to resume from the hard drive to create...
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HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition


Page 81
... to start from the diskette drive. 1. Check cable connections. 1. Run Computer Setup and enable the Primary and Secondary IDE (ATA) controllers in Advanced > Power-On Options. System is disabled in Computer Setup. Service Reference Guide, dx2000 uT 359782-002 D-7 Troubleshooting Without Diagnostics Solving Hard Drive Problems (Continued) Problem Cause Disk transaction problem. Either the directory structure is bad or there is trying to see if the device is a driver problem. Loose cable. The system may be incorrect. Drive jumper settings...
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HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition


Page 83
... the computer are not correct. Use the sliding control to reset the resolution. system is running in standby mode. Computer is bad; Monitor settings in the bottom right corner of the screen. 2. Using the keyboard arrow keys, select Enable VGA Mode and press Enter. 3. Service Reference Guide, dx2000 uT 359782-002 D-9 The cable connections are not compatible with the monitor. 1. Press any key or click the mouse button and, if set, type your data. If the...
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HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition


Page 84
...-video graphics error. Disable monitor energy saver feature. If the graphics controller was upgraded, the correct video drivers may be sure the monitors are not interfering with each other's electromagnetic field by a two second pause, and the computer beeps six times. Monitor does not function properly when used with integrated graphics, replace the system board. Vibrating or rattling noise coming from inside a CRT monitor when powered on . Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem...
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HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition


Page 88
... driver for the application are on a network, you are not installed. If the printer works, reload the printer driver. Reconnect all cables. Reset the printer by turning it back on and online. Select online. Troubleshooting Without Diagnostics Solving Printer Problems Solving Printer Problems Problem Cause Printer will not turn it off for the application. Run printer self-test. Printer memory may be overloaded. D-14 359782-002 Service Reference Guide, dx2000...
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HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition


Page 90
... connector are not bent down . Cable(s) of the computer. Power switch of new external device is not seated or connected properly. Observe the beeps and LED lights on . If you install a non-plug and play device, Windows XP automatically recognize the device and configure the computer. Reboot the computer and follow the instructions that does not cause a resource conflict. Wrong memory modules were used in the upgrade or memory modules were installed in the Control Panel...
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HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition


Page 91
Replace DIMMs one at the same time as the LED flashes. Memory is installed incorrectly or is bad. 1. Service Reference Guide, dx2000 uT 359782-002 D-17 Replace the system board. Troubleshooting Without Diagnostics Solving Hardware Installation Problems (Continued) Problem Cause Solution Power LED flashes Red five times, once every second, followed by a two second pause. Reseat DIMMs. 2. The computer beeps at the same rate and at a time to isolate the faulty module. 3. Replace third-party memory with HP memory. 4.
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HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition


Page 92
...proper connection. Under the Computer Setup Advanced menu, change the resource settings for the board. D-18 359782-002 Service Reference Guide, dx2000 uT Network driver is detected. Network drivers are loaded and that both ends of debugging the network cabling. Network driver does not detect network controller. Run Computer Setup and enable network controller. Incorrect network driver. Ensure that the driver parameters match the configuration of the cable. System cannot autosense the network. There is not functioning. Solving Network Problems Problem Cause Wake...
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HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition


Page 93
... the Control Panel and configure the network controller. Ensure that the drivers were not accidentally deleted when the drivers for your NIC. Under the Computer Setup Advanced menu, change the boot sequence to the correct devices. Network controller interrupt is a network card (NIC) and conflicts with an expansion board. Flash the ROM. Network controller stopped working when an expansion board was added to network server when attempting Remote System Installation. Unprogrammed EEPROM. Reinstall the network drivers, using the Restore Plus! Service Reference Guide, dx2000...
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HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition


Page 96
... Run the Computer Setup utility and enable booting to let the DVD-ROM drive determine the type of media played, such as audio or video. Non-bootable CD in the drive. Movie may be regionalized for this topic. Windows does not detect the CD-ROM or DVD-ROM drive. Install decoder software. 1. D-22 359782-002 Service Reference Guide, dx2000 uT The DVD-ROM drive takes longer to start because it has to start , read the other solutions listed for...
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HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition


Page 97
... the operating system boots. Solution Change the default drive letter for the Drive Key in cable/DSL modem. Modem is installed and set up to the Internet. Web browser is not set up properly. You should see a "power" LED light on the front of media. Try using the correct media for assistance. Plug in Windows XP. Service Reference Guide, dx2000 uT 359782-002 D-23 Install the Drive Key after making a bootable Drive Key. Reconnect the modem. Verify the connections are using...
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HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition


Page 103
... Standard CMOS Setup 2-4 utilities 2-2 configuring power button 3-2 connector pin assignments A-1 to A-4 country-specific power cord set requirements B-2 customizing software 3-1 D date and time display D-2 deleting password 3-6 delimiter characters, table 3-7 deployment tools, software 3-1 device drivers installing/upgrading 1-1 obtaining 1-2 disassembly preparation, µT 6-1 disk, cloning 3-1 drive cable select 4-1 capacities 4-7 device designation 4-1 µT 3.5" removal and replacement 6-13 µT removal and replacement 6-10 partition size 4-7 replacement type 4-6 Drive Key, problems...
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HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition


Page 105
... 3-2 dual-state 3-2 power cord set requirements country specific B-2 general B-1 Power Management 3-3 power management setup 2-5 power supply fan 5-6 µT removal and replacement 6-22 power supply, surge-tolerant 3-7 power switch assembly, µT removal and replacement 6-15 power-on password 2-1 changing 3-5 deleting 3-6 entering 3-5 Power-On Self-Test (POST) 2-1 preinstalled software image 3-1 problems audio D-12 CD-ROM and DVD D-22 diskette D-5 display D-9 Drive Key D-23 hard drive D-6 installing hardware D-16 Internet access D-23 keyboard D-15 memory D-20 network D-18 optical drives...

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We have the following 8 documents available for the HP dx2000:
  • HP Compaq Business Desktop dx2000 Series Personal Computers Service Reference Guide, 2ndEdition
  • Support Telephone Numbers
  • Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
  • Safety & Regulatory Information
  • HP Business Desktop Products - Worldwide Limited Warranty and Technical Support (North America)
  • Downgrading Microsoft Windows Vista OS Business on HP Business Desktop FAQs
  • End User License Agreement
  • PERJANJIAN LISENSI PENGGUNA-AKHIR (Indonesia)
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