Reference Guide
Page 6
...provide messaging about what may be blocking communication between the product and the computer. Try temporarily disconnecting your computer is connected to which the HP Photosmart is connected to the same network to a neighbor's network by mistake. • Your computer may help you locate them. The ... name (SSID) incorrectly. Try restarting both the product and the router by the firewall. Here is how to resolve some common issues that the product is finished, you will need to follow the prompts to disconnect the USB cable and test the wireless network connection...
...provide messaging about what may be blocking communication between the product and the computer. Try temporarily disconnecting your computer is connected to which the HP Photosmart is connected to the same network to a neighbor's network by mistake. • Your computer may help you locate them. The ... name (SSID) incorrectly. Try restarting both the product and the router by the firewall. Here is how to resolve some common issues that the product is finished, you will need to follow the prompts to disconnect the USB cable and test the wireless network connection...
Reference Guide
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...Use the advanced search feature. 1. Use the advanced search option available during software installation, then click on in the exceptions list of the HP Photosmart from the network configuration report. 3. Other network problems after installation is complete. On the Utilities tab, click Run Network Diagnostics. Press ...turn them back on Search by IP address and enter the product's IP address. Sometimes, cycling the power will recover a network communication issue. • If the previous step does not solve the problem and you are included in this order: router first, then the ...
...Use the advanced search feature. 1. Use the advanced search option available during software installation, then click on in the exceptions list of the HP Photosmart from the network configuration report. 3. Other network problems after installation is complete. On the Utilities tab, click Run Network Diagnostics. Press ...turn them back on Search by IP address and enter the product's IP address. Sometimes, cycling the power will recover a network communication issue. • If the previous step does not solve the problem and you are included in this order: router first, then the ...
User Guide
Page 56
...do so, you must follow these steps: Troubleshooting common setup issues 1. Disconnect the USB cable from HP at additional costs. Restart your country/region and language, then explore the services and warranty area for the HP Photosmart at an additional cost. This section contains the following topics... software (if you have already installed it . 5. Contact your HP dealer or call the support phone number for the product. Reinstall the HP Photosmart software. For the list of support phone numbers, visit www.hp.com/support. Turn off the product, wait one minute, then restart...
...do so, you must follow these steps: Troubleshooting common setup issues 1. Disconnect the USB cable from HP at additional costs. Restart your country/region and language, then explore the services and warranty area for the HP Photosmart at an additional cost. This section contains the following topics... software (if you have already installed it . 5. Contact your HP dealer or call the support phone number for the product. Reinstall the HP Photosmart software. For the list of support phone numbers, visit www.hp.com/support. Turn off the product, wait one minute, then restart...
User Guide
Page 71
Cause: The brightness was not set correctly. If this did not solve the issue, try the next solution. Cause: Debris might have been stuck on the glass or on the back of the document lid. Solution 2: Clean the glass ... Solution 1: Adjust the brightness in the software Solution: Adjust the brightness in the software, and then rescan the original. Solve a problem Text is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software Errors 69
Cause: The brightness was not set correctly. If this did not solve the issue, try the next solution. Cause: Debris might have been stuck on the glass or on the back of the document lid. Solution 2: Clean the glass ... Solution 1: Adjust the brightness in the software Solution: Adjust the brightness in the software, and then rescan the original. Solve a problem Text is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software Errors 69
User Guide
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... cable is plugged into a USB port on . If the product is turned on your computer. Errors 71 Cause: The HP Photosmart Software was not properly connected to your computer, see the setup instructions that the USB cable is installed, restart your computer.... not solve the issue, try the next solution. Solution 2: Check the connection from the product to your computer Solution: Check the connection from the product to your computer. Solve a problem Missing HP Photosmart Software Try the following solutions. • Solution 1: Install the HP Photosmart Software • Solution...
... cable is plugged into a USB port on . If the product is turned on your computer. Errors 71 Cause: The HP Photosmart Software was not properly connected to your computer, see the setup instructions that the USB cable is installed, restart your computer.... not solve the issue, try the next solution. Solution 2: Check the connection from the product to your computer Solution: Check the connection from the product to your computer. Solve a problem Missing HP Photosmart Software Try the following solutions. • Solution 1: Install the HP Photosmart Software • Solution...
User Guide
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...file-related error messages: • Error reading or writing the file • Unreadable files. Unreadable files. If this did not solve the issue, try the next solution. Solve a problem Chapter 12 File messages The following solutions. • Solution 1: Reinsert the memory card •... retake the photos with your computer, you already transferred the files to your computer, try printing those files by using the HP Photosmart Software. Photos not found on your digital camera. Solution 2: Print photos from the computer Solution 1: Reinsert the memory card Solution...
...file-related error messages: • Error reading or writing the file • Unreadable files. Unreadable files. If this did not solve the issue, try the next solution. Solve a problem Chapter 12 File messages The following solutions. • Solution 1: Reinsert the memory card •... retake the photos with your computer, you already transferred the files to your computer, try printing those files by using the HP Photosmart Software. Photos not found on your digital camera. Solution 2: Print photos from the computer Solution 1: Reinsert the memory card Solution...
User Guide
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... stored on your computer, try the next solution. Invalid file name Solution: Make sure that the images on the memory card are not using the HP Photosmart Software. Cause: The file name you are corrupted. Cause: Some of the files on the card is corrupt, reformat the memory card in the ... The product software only recognizes JPG and TIF images. Cause: There was not enough available memory on the card. If this did not solve the issue, try printing those files by using any invalid symbols in the file name. Solution 2: Reformat the memory card in your digital camera. If you...
... stored on your computer, try the next solution. Invalid file name Solution: Make sure that the images on the memory card are not using the HP Photosmart Software. Cause: The file name you are corrupted. Cause: Some of the files on the card is corrupt, reformat the memory card in the ... The product software only recognizes JPG and TIF images. Cause: There was not enough available memory on the card. If this did not solve the issue, try printing those files by using any invalid symbols in the file name. Solution 2: Reformat the memory card in your digital camera. If you...
User Guide
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...the regulatory documentation and test reports, this device must accept any interference received, including interference that the product Product Name and Model: HP Photosmart C4700 series Regulatory Model Number: 1) SNPRH-0803-01 Product Options: All Radio Module: RSVLD-0707 Conforms to the following Product ... Part 15 Class B / ICES-003,Issue 4 Class B Safety: EN 60950-1:2001+A11:2004 / IEC 60950-1:2001 EN 60825-1 1994+A1:2002+A2:2001 Environment˖ WEEE Directive 2002/96/EC RoHS Directive 2002/95/EC. HP Photosmart C4700 series declaration of conformity DECLARATION OF ...
...the regulatory documentation and test reports, this device must accept any interference received, including interference that the product Product Name and Model: HP Photosmart C4700 series Regulatory Model Number: 1) SNPRH-0803-01 Product Options: All Radio Module: RSVLD-0707 Conforms to the following Product ... Part 15 Class B / ICES-003,Issue 4 Class B Safety: EN 60950-1:2001+A11:2004 / IEC 60950-1:2001 EN 60825-1 1994+A1:2002+A2:2001 Environment˖ WEEE Directive 2002/96/EC RoHS Directive 2002/95/EC. HP Photosmart C4700 series declaration of conformity DECLARATION OF ...