User Guide
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... series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 Print ...documents 38 9 Reprint photos...43 10 Save photos...45 11 Work with cartridges Check the estimated ink levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting...
... series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 Print ...documents 38 9 Reprint photos...43 10 Save photos...45 11 Work with cartridges Check the estimated ink levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting...
User Guide
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... Try the following solutions to see if your print cartridges are designed and tested with the most likely solution first. Genuine HP print cartridges are genuine HP print cartridges. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is...Chapter 12 When the software installation is complete, the HP Digital Imaging Monitor icon appears in order, with HP printers to help you easily produce great results, time after time. 60 Solve a problem Solutions are using genuine HP print cartridges • Step 2: Check the ink levels Step ...
... Try the following solutions to see if your print cartridges are designed and tested with the most likely solution first. Genuine HP print cartridges are genuine HP print cartridges. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is...Chapter 12 When the software installation is complete, the HP Digital Imaging Monitor icon appears in order, with HP printers to help you easily produce great results, time after time. 60 Solve a problem Solutions are using genuine HP print cartridges • Step 2: Check the ink levels Step ...
User Guide
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... reload the paper, and then slide the paper-width guide inward until print quality becomes unacceptable. Solve a problem NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will not be covered under warranty. Check paper Follow these steps. • Step 1: Use the ... it stops at a time. You do not allow printed photos to : www.hp.com/go/anticounterfeit Cause: Non-HP print cartridges were being used. Printer service or repairs required as a result of non-HP supplies. Step 2: Check the ink levels Solution: Check the estimated ink levels in the ...
... reload the paper, and then slide the paper-width guide inward until print quality becomes unacceptable. Solve a problem NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will not be covered under warranty. Check paper Follow these steps. • Step 1: Use the ... it stops at a time. You do not allow printed photos to : www.hp.com/go/anticounterfeit Cause: Non-HP print cartridges were being used. Printer service or repairs required as a result of non-HP supplies. Step 2: Check the ink levels Solution: Check the estimated ink levels in the ...
User Guide
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... Center, click Settings. 62 Solve a problem Solve a problem Check product Follow these steps. • Step 1: Align the print cartridges • Step 2: Clean the print cartridges Step 1: Align the print cartridges Solution: Aligning the print cartridges can be aligned. To align the print cartridges from the HP Photosmart Software 1. In the Print Settings area, click Printer Toolbox. When prompted, ensure plain...
... Center, click Settings. 62 Solve a problem Solve a problem Check product Follow these steps. • Step 1: Align the print cartridges • Step 2: Clean the print cartridges Step 1: Align the print cartridges Solution: Aligning the print cartridges can be aligned. To align the print cartridges from the HP Photosmart Software 1. In the Print Settings area, click Printer Toolbox. When prompted, ensure plain...
User Guide
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...Done. Print troubleshooting 63 Solve a problem 3. Follow the prompts until you clean the print cartridges, try cleaning the print cartridge contacts before replacing the affected print cartridge. Click the Device Services tab. ..., review the quality of ink. Cause: The print cartridges needed to see if advanced color settings such as HP Advanced Photo Paper is set to two minutes, uses one... Print Properties dialog box, click the Features tab, and then click Printer Services. Click Clean the Print Cartridges. 6. You should only initiate the next phase of the product....
...Done. Print troubleshooting 63 Solve a problem 3. Follow the prompts until you clean the print cartridges, try cleaning the print cartridge contacts before replacing the affected print cartridge. Click the Device Services tab. ..., review the quality of ink. Cause: The print cartridges needed to see if advanced color settings such as HP Advanced Photo Paper is set to two minutes, uses one... Print Properties dialog box, click the Features tab, and then click Printer Services. Click Clean the Print Cartridges. 6. You should only initiate the next phase of the product....
User Guide
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...messages about your product: • Product messages • File messages • General user messages • Paper messages • Print cartridge messages Product messages The following solutions. • Solution 1: Adjust the brightness in the software • Solution 2: Clean the glass ...original. Solve a problem Text is incorrect or missing Try the following is a list of product-related error messages: • Door open • Firmware revision mismatch • Memory is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software Errors 69 ...
...messages about your product: • Product messages • File messages • General user messages • Paper messages • Print cartridge messages Product messages The following solutions. • Solution 1: Adjust the brightness in the software • Solution 2: Clean the glass ...original. Solve a problem Text is incorrect or missing Try the following is a list of product-related error messages: • Door open • Firmware revision mismatch • Memory is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software Errors 69 ...
User Guide
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... revision number of the product. Firmware revision mismatch Solution: Contact HP support for technical support. If the problem continues, contact HP support. Scanner failure Solution: Turn off the product and then turn the product on again. Go to : www.hp.com/support. Solve a problem Cause: The print cartridge door was used, it on and off properly. If...
... revision number of the product. Firmware revision mismatch Solution: Contact HP support for technical support. If the problem continues, contact HP support. Scanner failure Solution: Turn off the product and then turn the product on again. Go to : www.hp.com/support. Solve a problem Cause: The print cartridge door was used, it on and off properly. If...
User Guide
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... related to the documentation that run in ink-backup mode with only the black print cartridge installed, and a borderless print job was initiated. 74 Solve a problem Borderless printing error Solution: Borderless printing cannot occur with your computer Solution: Close all unnecessary...restarting your computer to remove files from the hard disk; This includes applications that came with only the black print cartridge installed. Solve a problem Chapter 12 General user messages The following solutions. • Solution 1: Close some applications or restart your computer ...
... related to the documentation that run in ink-backup mode with only the black print cartridge installed, and a borderless print job was initiated. 74 Solve a problem Borderless printing error Solution: Borderless printing cannot occur with your computer Solution: Close all unnecessary...restarting your computer to remove files from the hard disk; This includes applications that came with only the black print cartridge installed. Solve a problem Chapter 12 General user messages The following solutions. • Solution 1: Close some applications or restart your computer ...
User Guide
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... . Cause: Transparencies and some other media require a drying time that has been used in wrong slot • Print cartridge problem • Previously used genuine HP cartridge installed • Original HP ink has been depleted • General printer error Low on ink Solution: Ink level warnings and indicators provide estimates for planning purposes only. If you receive...
... . Cause: Transparencies and some other media require a drying time that has been used in wrong slot • Print cartridge problem • Previously used genuine HP cartridge installed • Original HP ink has been depleted • General printer error Low on ink Solution: Ink level warnings and indicators provide estimates for planning purposes only. If you receive...
User Guide
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... issue, try the next solution. To align newly installed print cartridges 1. The product prints a test page, aligns the print cartridges, and calibrates the printer. 2. If this did not solve the issue, try the next solution. 78 Solve a problem Solution 2: Incorrect type of paper is loaded in the paper tray...complete and the page can be removed. If prompted, choose your country/region, and then click Contact HP for technical support. Solve a problem Chapter 12 Cause: The indicated print cartridges were estimated to be low on ink and might need to scan the page. NOTE: If you ...
... issue, try the next solution. To align newly installed print cartridges 1. The product prints a test page, aligns the print cartridges, and calibrates the printer. 2. If this did not solve the issue, try the next solution. 78 Solve a problem Solution 2: Incorrect type of paper is loaded in the paper tray...complete and the page can be removed. If prompted, choose your country/region, and then click Contact HP for technical support. Solve a problem Chapter 12 Cause: The indicated print cartridges were estimated to be low on ink and might need to scan the page. NOTE: If you ...
User Guide
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Solution 4: Check if print cartridges are fully inserted and locked in the print carriage. Errors 79 The tape might have been removed from the copper-colored contacts, but still might cover the ink nozzles. Solve a problem 1 Copper-colored contacts 2 Plastic tape with pink pull tab... (must be removed before installing) 3 Ink nozzles under tape Remove and then reinsert the print cartridges. Cause: Protective tape was covering the print cartridges. Cause: The contacts on the print cartridge were not ...
Solution 4: Check if print cartridges are fully inserted and locked in the print carriage. Errors 79 The tape might have been removed from the copper-colored contacts, but still might cover the ink nozzles. Solve a problem 1 Copper-colored contacts 2 Plastic tape with pink pull tab... (must be removed before installing) 3 Ink nozzles under tape Remove and then reinsert the print cartridges. Cause: Protective tape was covering the print cartridges. Cause: The contacts on the print cartridge were not ...
User Guide
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... • If the end of warranty date has been reached, purchase a new print cartridge. • If the end of warranty date has not been reached, contact HP support. CAUTION: If the product is turned off when you cannot clear it will not... cartridges, see : • "Cartridge warranty information" on page 51 • "Order ink supplies" on . For a list of the product. 3. Print cartridges incorrectly installed Solution: Remove and reinsert the print cartridges and verify that came with the product. 80 Solve a problem Solve a problem Chapter 12 Solution 5: Print cartridge ...
... • If the end of warranty date has been reached, purchase a new print cartridge. • If the end of warranty date has not been reached, contact HP support. CAUTION: If the product is turned off when you cannot clear it will not... cartridges, see : • "Cartridge warranty information" on page 51 • "Order ink supplies" on . For a list of the product. 3. Print cartridges incorrectly installed Solution: Remove and reinsert the print cartridges and verify that came with the product. 80 Solve a problem Solve a problem Chapter 12 Solution 5: Print cartridge ...
User Guide
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Make sure you do not remove the copper colored tape containing the electrical contacts. 1 Copper-colored contacts 2 Plastic tape with genuine HP cartridges. Non-HP cartridges installed Solution: Follow the prompts on the left side. Make sure the clear plastic tape has been removed. Errors 81 Repeat steps 1 and 2 for possible ... clear plastic tape by sliding it clicks into the slot on the right. Do not touch the ink nozzles or the copper-colored contacts. Solve a problem 4. Remove the black print cartridge from the slot on the right.
Make sure you do not remove the copper colored tape containing the electrical contacts. 1 Copper-colored contacts 2 Plastic tape with genuine HP cartridges. Non-HP cartridges installed Solution: Follow the prompts on the left side. Make sure the clear plastic tape has been removed. Errors 81 Repeat steps 1 and 2 for possible ... clear plastic tape by sliding it clicks into the slot on the right. Do not touch the ink nozzles or the copper-colored contacts. Solve a problem 4. Remove the black print cartridge from the slot on the right.
User Guide
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... are designed and tested with the most likely solution first. NOTE: HP cannot guarantee the quality or reliability of the print cartridges. Print cartridge is missing. If you believe you use genuine HP print cartridges. If the problem persists, clean the contacts of non-HP supplies. Printer service or repairs required as a result of using of the product...
... are designed and tested with the most likely solution first. NOTE: HP cannot guarantee the quality or reliability of the print cartridges. Print cartridge is missing. If you believe you use genuine HP print cartridges. If the problem persists, clean the contacts of non-HP supplies. Printer service or repairs required as a result of using of the product...
User Guide
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... the slot. Errors 83 Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. Clean only the copper-colored contacts. Inspect the print cartridge contacts for more than 30 minutes. 4. Solve a problem 3. NOTE: Do not remove both print cartridges at a time. Allow the print cartridges to release it, and then pull it towards...
... the slot. Errors 83 Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. Clean only the copper-colored contacts. Inspect the print cartridge contacts for more than 30 minutes. 4. Solve a problem 3. NOTE: Do not remove both print cartridges at a time. Allow the print cartridges to release it, and then pull it towards...
User Guide
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... remove the tape from the print cartridges Solution: Check each print cartridge. Solve a problem Chapter 12 9. Cause: The print cartridge was covering the print cartridges. If this did not solve the issue, try the next solution. Repeat if necessary for the other print cartridge. 10. If this did not ...solve the issue, try the next solution. 84 Solve a problem Gently close the print cartridge door and plug the power cord into the back of the product. Solution ...
... remove the tape from the print cartridges Solution: Check each print cartridge. Solve a problem Chapter 12 9. Cause: The print cartridge was covering the print cartridges. If this did not solve the issue, try the next solution. Repeat if necessary for the other print cartridge. 10. If this did not ...solve the issue, try the next solution. 84 Solve a problem Gently close the print cartridge door and plug the power cord into the back of the product. Solution ...
User Guide
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...-colored contacts. The print carriage moves to release it, and then pull it . 6. Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. If the problem persists, clean the copper-colored contacts of the print cartridges are not installed or are fully inserted and locked in place. Turn on the print...
...-colored contacts. The print carriage moves to release it, and then pull it . 6. Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. If the problem persists, clean the copper-colored contacts of the print cartridges are not installed or are fully inserted and locked in place. Turn on the print...
User Guide
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...for the other print cartridge. 10. Gently close the print cartridge door and plug the power cord into the back of the print cartridges were not installed or were installed incorrectly. Go to: www.hp.com/support. Solve a problem 9. Hold the print cartridge with the HP logo on calling for... service. Repeat if necessary for use in this did not solve the issue, try the next solution. Solution 4: Contact HP support Solution: Contact HP support for technical support. ...
...for the other print cartridge. 10. Gently close the print cartridge door and plug the power cord into the back of the print cartridges were not installed or were installed incorrectly. Go to: www.hp.com/support. Solve a problem 9. Hold the print cartridge with the HP logo on calling for... service. Repeat if necessary for use in this did not solve the issue, try the next solution. Solution 4: Contact HP support Solution: Contact HP support for technical support. ...
User Guide
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... 87 If the first solution does not solve the problem, continue trying the remaining solutions until the issue is initiated. This printing mode lets you print with the most likely solution first. Print cartridges missing or not detected Try the following solutions to resolve the issue. Solutions are fully inserted and locked...
... 87 If the first solution does not solve the problem, continue trying the remaining solutions until the issue is initiated. This printing mode lets you print with the most likely solution first. Print cartridges missing or not detected Try the following solutions to resolve the issue. Solutions are fully inserted and locked...
User Guide
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... and you cannot remove them from the product, contact HP support for service. Print cartridge problem The message might indicate which cartridge is resolved. 94 Solve a problem Solutions are installed in order, with the most likely solution first. Cause: The indicated print cartridges were installed incorrectly. Solve a problem Chapter 12 5. Repeat steps 1 and 2 for technical support. Go...
... and you cannot remove them from the product, contact HP support for service. Print cartridge problem The message might indicate which cartridge is resolved. 94 Solve a problem Solutions are installed in order, with the most likely solution first. Cause: The indicated print cartridges were installed incorrectly. Solve a problem Chapter 12 5. Repeat steps 1 and 2 for technical support. Go...