Support Telephone Numbers
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... European, Middle Eastern, and African countries that are not listed in this guide, contact Service Provider for local support. Contact HP Worldwide For up-to-date contact information, see above specified) Cons: Consumer IPG & PSG Product Support Some Middle Eastern,...Comm. Definitions Commercial PSG: Business Notebooks, Business PCs, Handheld Devices, Workstations, Blades, Thin Clients, Point-of Warranty) Relational: Extended Warranty (HP Care Pack, Contract) Comm: Commercial product Support (see http://welcome.hp.com/country/us/en/wwcontact_us.html?jumpid=re g_R1002_USEN. Other European, ...
... European, Middle Eastern, and African countries that are not listed in this guide, contact Service Provider for local support. Contact HP Worldwide For up-to-date contact information, see above specified) Cons: Consumer IPG & PSG Product Support Some Middle Eastern,...Comm. Definitions Commercial PSG: Business Notebooks, Business PCs, Handheld Devices, Workstations, Blades, Thin Clients, Point-of Warranty) Relational: Extended Warranty (HP Care Pack, Contract) Comm: Commercial product Support (see http://welcome.hp.com/country/us/en/wwcontact_us.html?jumpid=re g_R1002_USEN. Other European, ...
HP xw and Z Series Workstations - Windows Vista Business downgrade FAQ
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... 64-bit) operating system media to a Use the RestorePlus! If I did not make an XP recovery media from my workstation HP Backup and Recovery manager, can order this media from the DVD and follow previous version? How do I get the CD...reinstall the original software after I get Windows XP drivers? the prompts. supported models. If your workstation. You must first delete Windows XP Professional from HP support? HP Z Workstation and HP xw Workstation series 1 Can I reinstall Windows Vista Business software after downgrading to customers who have installed the ...
... 64-bit) operating system media to a Use the RestorePlus! If I did not make an XP recovery media from my workstation HP Backup and Recovery manager, can order this media from the DVD and follow previous version? How do I get the CD...reinstall the original software after I get Windows XP drivers? the prompts. supported models. If your workstation. You must first delete Windows XP Professional from HP support? HP Z Workstation and HP xw Workstation series 1 Can I reinstall Windows Vista Business software after downgrading to customers who have installed the ...
HP xw series Workstations - Quick Reference Card
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...Please include your product name, warranty period (found on the Web site. See www.hp.com/go /quickspecs. See www.hp.com/go/workstationsupport, select your model, and then look for purchasing an HP Workstation! In countries/regions where the warranty is not provided in printed format, you may ... or Windows XP 64 bit systems.) For Linux: • See www.hp.com/linux. • See www.hp.com/support/linux_user_manual. • On your Linux desktop launch the HP default browser home page. HP xw Workstation series Quick Reference Card Hewlett-Packard is provided in the box. As part...
...Please include your product name, warranty period (found on the Web site. See www.hp.com/go /quickspecs. See www.hp.com/go/workstationsupport, select your model, and then look for purchasing an HP Workstation! In countries/regions where the warranty is not provided in printed format, you may ... or Windows XP 64 bit systems.) For Linux: • See www.hp.com/linux. • See www.hp.com/support/linux_user_manual. • On your Linux desktop launch the HP default browser home page. HP xw Workstation series Quick Reference Card Hewlett-Packard is provided in the box. As part...
HP xw series Workstations - Quick Reference Card
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... at www.hp.com/ergo and/or on the documentation CD if one is located on the Web at all times. - Microsoft and Windows are U.S. Printed in packaging marked with the product. Warnings Observe the following warnings when setting up and using the workstation: WARNING! ... Company, L.P. To reduce the risk of Microsoft Corporation. registered trademarks of serious injury, read the Safety & Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for requesting a full refund of sale (the seller). IF YOU DO NOT ACCEPT THESE LICENSE...
... at www.hp.com/ergo and/or on the documentation CD if one is located on the Web at all times. - Microsoft and Windows are U.S. Printed in packaging marked with the product. Warnings Observe the following warnings when setting up and using the workstation: WARNING! ... Company, L.P. To reduce the risk of Microsoft Corporation. registered trademarks of serious injury, read the Safety & Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for requesting a full refund of sale (the seller). IF YOU DO NOT ACCEPT THESE LICENSE...
HP xw series Workstations - Quick Reference Card (Arabic version)
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HP xw Workstation Hewlett-Packard HP Workstation www.hp.com/support/workstation_manuals Setup and Troubleshooting Guide • ) Service and Technical Reference Guide Accessory Installation Instructions;9824 • ) White Papers HP Documentation and Diagnostics Microsoft Windows Start All Programs Documentation Linux HP www.hp.com/go/workstationsupport ...
HP xw Workstation Hewlett-Packard HP Workstation www.hp.com/support/workstation_manuals Setup and Troubleshooting Guide • ) Service and Technical Reference Guide Accessory Installation Instructions;9824 • ) White Papers HP Documentation and Diagnostics Microsoft Windows Start All Programs Documentation Linux HP www.hp.com/go/workstationsupport ...
HP xw Workstation series Setup and Troubleshooting Guide
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HP xw Workstation series Setup and Troubleshooting Guide
HP xw Workstation series Setup and Troubleshooting Guide
HP xw Workstation series Setup and Troubleshooting Guide
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...upgrading device drivers 15 Transferring files and settings to your Windows workstation 15 Setting up Red Hat Enterprise Linux 16 Installing with the HP driver CD 16 Installing and customizing Red Hat-enabled workstations 17 Verifying hardware compatibility 17 Setting up Novell SLED ...17 ...Updating the workstation ...17 Updating the workstation after first boot 17 Upgrading the BIOS ...17 ...
...upgrading device drivers 15 Transferring files and settings to your Windows workstation 15 Setting up Red Hat Enterprise Linux 16 Installing with the HP driver CD 16 Installing and customizing Red Hat-enabled workstations 17 Verifying hardware compatibility 17 Setting up Novell SLED ...17 ...Updating the workstation ...17 Updating the workstation after first boot 17 Upgrading the BIOS ...17 ...
HP xw Workstation series Setup and Troubleshooting Guide
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... ...24 Creating restore media ...24 5 Troubleshooting ...26 Self-troubleshooting with HP Vision Diagnostics 26 Overview ...27 Downloading and accessing HP Vision Diagnostics 28 Accessing HP Vision Diagnostics on the workstation 29 Creating and using a bootable USB key 29 Creating and using a... tab ...34 Help tab ...35 Saving and printing information in HP Vision Diagnostics 36 Self-troubleshooting with HP Insight Diagnostics (only available for the HP xw9400 Workstation) ...36 HP troubleshooting resources and tools 36 HP Help and Support Center 36 E-support ...36 Troubleshooting a problem...
... ...24 Creating restore media ...24 5 Troubleshooting ...26 Self-troubleshooting with HP Vision Diagnostics 26 Overview ...27 Downloading and accessing HP Vision Diagnostics 28 Accessing HP Vision Diagnostics on the workstation 29 Creating and using a bootable USB key 29 Creating and using a... tab ...34 Help tab ...35 Saving and printing information in HP Vision Diagnostics 36 Self-troubleshooting with HP Insight Diagnostics (only available for the HP xw9400 Workstation) ...36 HP troubleshooting resources and tools 36 HP Help and Support Center 36 E-support ...36 Troubleshooting a problem...
HP xw Workstation series Setup and Troubleshooting Guide
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... This section provides information on the following HP resources for your workstation: Topics Product information on page 2 ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● Serial number and Certificate of Authenticity labels ● Linux Product support on page 3 ● ...
... This section provides information on the following HP resources for your workstation: Topics Product information on page 2 ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● Serial number and Certificate of Authenticity labels ● Linux Product support on page 3 ● ...
HP xw Workstation series Setup and Troubleshooting Guide
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...the bottom of the unit. System board A diagram of the side access panel. Some workstations have this label on supported accessories and components, seehttp://www.hp.com/go/ workstations. Regulatory information Refer to the label on the top or side panel near the serial...of the system board is not automatically installed during first boot. Product information Table 1-1 Product information Topic Location HP Cool Tools Most HP Microsoft Windows workstations are preloaded with additional software that may enhance system performance. To install or launch the applications, click the ...
...the bottom of the unit. System board A diagram of the side access panel. Some workstations have this label on supported accessories and components, seehttp://www.hp.com/go/ workstations. Regulatory information Refer to the label on the top or side panel near the serial...of the system board is not automatically installed during first boot. Product information Table 1-1 Product information Topic Location HP Cool Tools Most HP Microsoft Windows workstations are preloaded with additional software that may enhance system performance. To install or launch the applications, click the ...
HP xw Workstation series Setup and Troubleshooting Guide
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... notification services. To locate an existing Care Pack, seehttp://www.hp.com/go /bizsupport. ENWW Product support 3 The following communication and diagnostic tools are also available: Refer to the workstation Service and Technical Reference Guide for more information on how to ...● Diagnose Problem Before you call . HP Care Pack Services offer upgraded service levels to have available before you call technical support, refer to the workstation Service and Technical Reference Guide for IT professionals. HP Hardware Support Services Warranty information Location For online...
... notification services. To locate an existing Care Pack, seehttp://www.hp.com/go /bizsupport. ENWW Product support 3 The following communication and diagnostic tools are also available: Refer to the workstation Service and Technical Reference Guide for more information on how to ...● Diagnose Problem Before you call . HP Care Pack Services offer upgraded service levels to have available before you call technical support, refer to the workstation Service and Technical Reference Guide for IT professionals. HP Hardware Support Services Warranty information Location For online...
HP xw Workstation series Setup and Troubleshooting Guide
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... Advisories, Security Bulletins, and Notices To find advisories, bulletins, and notices: 1. see http://www.hp.com/go /bizsupport/. Product notifications Subscriber's Choice is an HP program that allows you to sign up at http://www.hp.com/go / productbulletin/. Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. From the Resources section, select See more .
... Advisories, Security Bulletins, and Notices To find advisories, bulletins, and notices: 1. see http://www.hp.com/go /bizsupport/. Product notifications Subscriber's Choice is an HP program that allows you to sign up at http://www.hp.com/go / productbulletin/. Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. From the Resources section, select See more .
HP xw Workstation series Setup and Troubleshooting Guide
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Audible beep and LED code definitions Refer to the appropriate section of the workstation Service and Technical Reference Guide for detailed information about beep and Light Emitting Diode (LED) codes applicable to the appropriate section of the workstation Service and Technical Reference Guide. To use this utility, refer to the workstation. ENWW Product diagnostics 5 Product diagnostics Table 1-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Field Diagnostics utility can be downloaded from the HP Web site.
Audible beep and LED code definitions Refer to the appropriate section of the workstation Service and Technical Reference Guide for detailed information about beep and Light Emitting Diode (LED) codes applicable to the appropriate section of the workstation Service and Technical Reference Guide. To use this utility, refer to the workstation. ENWW Product diagnostics 5 Product diagnostics Table 1-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Field Diagnostics utility can be downloaded from the HP Web site.
HP xw Workstation series Setup and Troubleshooting Guide
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Product updates Table 1-5 Product updates Topic Location Software, BIOS, and driver updates See http://www.hp.com/go /wsos. 6 Chapter 1 Locating HP resources ENWW To locate the current workstation BIOS on HP workstations, see http://www.hp.com/go /workstationsupport to view...>Tools>My Computer Information>View general system information.... Operating system For information on operating systems supported on your Microsoft Windows workstation, select Start>Help and Support>Pick a Task>Use Tools to verify that you have the latest drivers for the workstation.
Product updates Table 1-5 Product updates Topic Location Software, BIOS, and driver updates See http://www.hp.com/go /wsos. 6 Chapter 1 Locating HP resources ENWW To locate the current workstation BIOS on HP workstations, see http://www.hp.com/go /workstationsupport to view...>Tools>My Computer Information>View general system information.... Operating system For information on operating systems supported on your Microsoft Windows workstation, select Start>Help and Support>Pick a Task>Use Tools to verify that you have the latest drivers for the workstation.
HP xw Workstation series Setup and Troubleshooting Guide
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...all times. Alternatively, connect the mouse and keyboard to the instructions included with the device. ENWW Quick setup 7 NOTE: Your workstation might not have PS/2 mouse and keyboard connectors as a printer) according to appropriate USB connectors (see Table 2-2). 2 Setting ...up the Hardware This chapter provides information on your HP Workstation, visit http://www.hp.com/go/workstationsupport. Quick setup WARNING! For more information on setting up of electric shock or damage to your workstation hardware, connect other peripheral components (such as shown in a ...
...all times. Alternatively, connect the mouse and keyboard to the instructions included with the device. ENWW Quick setup 7 NOTE: Your workstation might not have PS/2 mouse and keyboard connectors as a printer) according to appropriate USB connectors (see Table 2-2). 2 Setting ...up the Hardware This chapter provides information on your HP Workstation, visit http://www.hp.com/go/workstationsupport. Quick setup WARNING! For more information on setting up of electric shock or damage to your workstation hardware, connect other peripheral components (such as shown in a ...
HP xw Workstation series Setup and Troubleshooting Guide
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... and the following steps: 1. After unpacking your HP Workstation, locate an accessible workspace to set up your workstation hardware, complete the following notes to properly position your system for maximum airflow. ● Operate the computer on the workstation chassis rear panel, you can connect a monitor to... 2-2), use an appropriate adapter to two DVI or two VGA monitors. Adapters are available to connect the DMS-59 output to connect your workstation does not have a PCI-Express graphics card, but, alternatively, has an SVGA (see Table 2-2) and a DVI-D output receptacle located on...
... and the following steps: 1. After unpacking your HP Workstation, locate an accessible workspace to set up your workstation hardware, complete the following notes to properly position your system for maximum airflow. ● Operate the computer on the workstation chassis rear panel, you can connect a monitor to... 2-2), use an appropriate adapter to two DVI or two VGA monitors. Adapters are available to connect the DMS-59 output to connect your workstation does not have a PCI-Express graphics card, but, alternatively, has an SVGA (see Table 2-2) and a DVI-D output receptacle located on...
HP xw Workstation series Setup and Troubleshooting Guide
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... Front and rear panel components 9 In general, the serial number labels can be found on the top panel or on workstation front and rear panel controls and components. Figure 2-2 Workstation ventilation Each HP Workstation has two unique serial number labels (1) and a Certificate of the unit near the serial number label. ● Never restrict the...
... Front and rear panel components 9 In general, the serial number labels can be found on the top panel or on workstation front and rear panel controls and components. Figure 2-2 Workstation ventilation Each HP Workstation has two unique serial number labels (1) and a Certificate of the unit near the serial number label. ● Never restrict the...
HP xw Workstation series Setup and Troubleshooting Guide
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Front panel components Figure 2-3 is for specific front panel component information. 10 Chapter 2 Setting up the Hardware ENWW Figure 2-3 Workstation series front panel examples xw4000 Series xw6000 Series xw8000/xw9000 Series Table 2-1 Front panel component examples* Item Symbol Description 1 Optical ... 4 IEEE-1394a connector 9 Power button 5 Microphone connector 10 Power on light * Refer to the Service and Technical Reference Guide for your workstation for reference only, and shows examples of different workstation series. Your HP workstation might look different.
Front panel components Figure 2-3 is for specific front panel component information. 10 Chapter 2 Setting up the Hardware ENWW Figure 2-3 Workstation series front panel examples xw4000 Series xw6000 Series xw8000/xw9000 Series Table 2-1 Front panel component examples* Item Symbol Description 1 Optical ... 4 IEEE-1394a connector 9 Power button 5 Microphone connector 10 Power on light * Refer to the Service and Technical Reference Guide for your workstation for reference only, and shows examples of different workstation series. Your HP workstation might look different.
HP xw Workstation series Setup and Troubleshooting Guide
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...-out connector Audio line-in connector DVI DVI-D Monitor Connector NOTE: Your workstation might be available on your workstation. ENWW Front and rear panel components 11 Figure 2-4 Workstation connector and control examples Table 2-2 Rear panel connector and control description Item ...SAS Connector NOTE: Might not be available on all workstations. Rear panel components Figure 2-4 is for reference only and show examples of these connectors, depending upon workstation model and configuration. Your HP workstation has some combination of rear panel connectors that might...
...-out connector Audio line-in connector DVI DVI-D Monitor Connector NOTE: Your workstation might be available on your workstation. ENWW Front and rear panel components 11 Figure 2-4 Workstation connector and control examples Table 2-2 Rear panel connector and control description Item ...SAS Connector NOTE: Might not be available on all workstations. Rear panel components Figure 2-4 is for reference only and show examples of these connectors, depending upon workstation model and configuration. Your HP workstation has some combination of rear panel connectors that might...
HP xw Workstation series Setup and Troubleshooting Guide
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... Connector NOTE: Might not be available on all workstations. 8 Parallel connector * 17 DMS-59 high density graphics NOTE: Might not be available on all workstations. 9 SVGA Monitor Connector * Refer to assist you in connecting your workstation for your peripheral devices. Additional rear panel components ... and colors to the Service and Technical Reference Guide for specific rear panel component information. Your workstation has some combination of these components, depending upon workstation model and configuration. NOTE: Might not be available on all connector...
... Connector NOTE: Might not be available on all workstations. 8 Parallel connector * 17 DMS-59 high density graphics NOTE: Might not be available on all workstations. 9 SVGA Monitor Connector * Refer to assist you in connecting your workstation for your peripheral devices. Additional rear panel components ... and colors to the Service and Technical Reference Guide for specific rear panel component information. Your workstation has some combination of these components, depending upon workstation model and configuration. NOTE: Might not be available on all connector...