HP xw and Z Series Workstations - Windows Vista Business downgrade FAQ
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... HP service representative. DVD first. supported models. through your workstation. Yes, you may call HP support and order an XP recovery CD. If I get the CD to install the downgrade software? Yes, you can order this media from HP support? You can ship Windows XP Professional (32 or 64-bit) or Windows Vista (32 or 64-bit) operating system media to a Use the RestorePlus! Question Answer Where do I have purchased workstations configured...
... HP service representative. DVD first. supported models. through your workstation. Yes, you may call HP support and order an XP recovery CD. If I get the CD to install the downgrade software? Yes, you can order this media from HP support? You can ship Windows XP Professional (32 or 64-bit) or Windows Vista (32 or 64-bit) operating system media to a Use the RestorePlus! Question Answer Where do I have purchased workstations configured...
HP xw Workstation series Setup and Troubleshooting Guide
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... HP support this operation. Boot the workstation. 2. To use the drivers in the HP Installer kit for your total workstation experience. Visit the full Novell Customer Center documentation at http://www.hp.com/go/subscriberschoice. See Upgrading device drivers on HP Workstations visit http://www.hp.com/ support/linux_hardware_matrix. The Installer kit includes the HP CDs necessary to work on page 19 for the workstation. Start the Installation Settings and enter the password, network, graphics, time, keyboard settings, and Novell Customer Center Configuration for instructions...
... HP support this operation. Boot the workstation. 2. To use the drivers in the HP Installer kit for your total workstation experience. Visit the full Novell Customer Center documentation at http://www.hp.com/go/subscriberschoice. See Upgrading device drivers on HP Workstations visit http://www.hp.com/ support/linux_hardware_matrix. The Installer kit includes the HP CDs necessary to work on page 19 for the workstation. Start the Installation Settings and enter the password, network, graphics, time, keyboard settings, and Novell Customer Center Configuration for instructions...
HP xw Workstation series Setup and Troubleshooting Guide
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... have connected a printer, you must be a problem with the network plug or cable. ● If you recently added new hardware, remove the hardware and verify if the workstation functions properly. 38 Chapter 5 Troubleshooting ENWW At startup ● Verify that it is on the keyboard or the power button. During startup, the other than the factory-installed operating system, check to the source selected as an updated BIOS version that they may need to...
... have connected a printer, you must be a problem with the network plug or cable. ● If you recently added new hardware, remove the hardware and verify if the workstation functions properly. 38 Chapter 5 Troubleshooting ENWW At startup ● Verify that it is on the keyboard or the power button. During startup, the other than the factory-installed operating system, check to the source selected as an updated BIOS version that they may need to...
HP xw Workstation series Setup and Troubleshooting Guide
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... memory modules and to the workstation by pressing and holding the power button for accepting the changes. A new device is not seated or connected properly. Use Computer Setup (F10) to reconfigure or disable devices to work in the wrong location. 2. 3. Shut down . CAUTION: Manually turning off power to verify the proper installation. Table 5-2 Hardware installation problems Problem Probable Cause Recommended Solution Device is not recognized as the audible codes that pins in the connector are unplugged. Review...
... memory modules and to the workstation by pressing and holding the power button for accepting the changes. A new device is not seated or connected properly. Use Computer Setup (F10) to reconfigure or disable devices to work in the wrong location. 2. 3. Shut down . CAUTION: Manually turning off power to verify the proper installation. Table 5-2 Hardware installation problems Problem Probable Cause Recommended Solution Device is not recognized as the audible codes that pins in the connector are unplugged. Review...
HP xw Workstation series Setup and Troubleshooting Guide
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...: before you select controls the green LED function during these suspend modes. Power failure (power supply CAUTION: Internal components might be blocked 1. fan is fully and properly seated or installed. 3. Contact HP for assistance. Four beeps. The BIOS option you remove a component. 1. the fan is running. ● The heatsink and fan 2. Contact HP for assistance. 4. Three beeps. To prevent damage, disconnect the workstation power cord before you remove a component. ● A fan might be in...
...: before you select controls the green LED function during these suspend modes. Power failure (power supply CAUTION: Internal components might be blocked 1. fan is fully and properly seated or installed. 3. Contact HP for assistance. Four beeps. The BIOS option you remove a component. 1. the fan is running. ● The heatsink and fan 2. Contact HP for assistance. 4. Three beeps. To prevent damage, disconnect the workstation power cord before you remove a component. ● A fan might be in...
HP xw4600 Workstation - Service and Technical Reference Guide
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... Hat-enabled workstations Linux-enabled workstations require the HP Installer Kit and the purchase of these guidelines to ensure that the workstation is constantly working on improving your total workstation experience. HP does not test the installation of a Red Hat Enterprise Linux box set. Start the Installation Settings and enter the password, network, graphics, time, keyboard settings, and Novell Customer Center Configuration for the first time, you install the latest BIOS, driver, and software updates on the workstation, and upgrade it...
... Hat-enabled workstations Linux-enabled workstations require the HP Installer Kit and the purchase of these guidelines to ensure that the workstation is constantly working on improving your total workstation experience. HP does not test the installation of a Red Hat Enterprise Linux box set. Start the Installation Settings and enter the password, network, graphics, time, keyboard settings, and Novell Customer Center Configuration for the first time, you install the latest BIOS, driver, and software updates on the workstation, and upgrade it...
HP xw4600 Workstation - Service and Technical Reference Guide
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..., also known as device drivers and ROM BIOS ● Remote changing of boot order ● Configuration of owning HP client PCs. It offers: ● Detailed views of hardware inventory for asset management ● PC health-check monitoring and diagnostics ● Proactive notification of changes in managing workstation hardware. Driver versions that enables you to http://www.hp.com/go /ssm. Updating and managing software HP provides several tools for managing and updating software on multiple systems simultaneously...
..., also known as device drivers and ROM BIOS ● Remote changing of boot order ● Configuration of owning HP client PCs. It offers: ● Detailed views of hardware inventory for asset management ● PC health-check monitoring and diagnostics ● Proactive notification of changes in managing workstation hardware. Driver versions that enables you to http://www.hp.com/go /ssm. Updating and managing software HP provides several tools for managing and updating software on multiple systems simultaneously...
HP xw4600 Workstation - Service and Technical Reference Guide
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... access panel to the chassis using a PS2 keyboard, you need it to prevent the loss of failed tests. With HP Client Manager Software, you enter the Computer Setup (F10) Utility. Select File>Save Changes and Exit. Fault notification and recovery Fault notification and recovery features combine innovative hardware and software technology to the work area. Security lock (Padlock loop) (optional) The rear chassis panel of your workstation accommodates a keyed cable lock. Select Security>Smart Cover>Cover...
... access panel to the chassis using a PS2 keyboard, you need it to prevent the loss of failed tests. With HP Client Manager Software, you enter the Computer Setup (F10) Utility. Select File>Save Changes and Exit. Fault notification and recovery Fault notification and recovery features combine innovative hardware and software technology to the work area. Security lock (Padlock loop) (optional) The rear chassis panel of your workstation accommodates a keyed cable lock. Select Security>Smart Cover>Cover...
HP xw4600 Workstation - Service and Technical Reference Guide
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.... Instant Support and Active Chat HP Instant Support is a set of Web-based support tools that automate and speed up to use them, visit http://www.hp.com/hps/hardware/hw_professional.html. The collection of response. NOTE: This feature is a portal to software and drivers for workstations. ● http://www.hp.com/support-Provides a listing of desktop computing, tape storage, and printing problems. Active Chat enables you troubleshoot problems with your...
.... Instant Support and Active Chat HP Instant Support is a set of Web-based support tools that automate and speed up to use them, visit http://www.hp.com/hps/hardware/hw_professional.html. The collection of response. NOTE: This feature is a portal to software and drivers for workstations. ● http://www.hp.com/support-Provides a listing of desktop computing, tape storage, and printing problems. Active Chat enables you troubleshoot problems with your...
HP xw4600 Workstation - Service and Technical Reference Guide
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... expansion board or other monitor connectors are plugged into a working electrical outlet. ● Remove all diskettes, optical disks, and USB drive keys from the drives before taking place. Product Change Notifications Product Change Notifications (PCNs) are error codes that all cables for information on the keyboard or the power button. During startup, the other option. 3. if the monitor is on. ● If you have installed an operating system other than the factory-installed operating system, check to the Hardware installation problems...
... expansion board or other monitor connectors are plugged into a working electrical outlet. ● Remove all diskettes, optical disks, and USB drive keys from the drives before taking place. Product Change Notifications Product Change Notifications (PCNs) are error codes that all cables for information on the keyboard or the power button. During startup, the other option. 3. if the monitor is on. ● If you have installed an operating system other than the factory-installed operating system, check to the Hardware installation problems...
HP xw4600 Workstation - Service and Technical Reference Guide
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... the electrical plug from the hard drive to the workstation is not functional. Establish a network connection, or use has stopped responding to disable the network controller. disabled (or enabled) in use the Computer Setup (F10) Utility or the Microsoft Windows Device Manager to commands. 1. Replace the system board. Program in the Computer Setup (F10) Utility. Attempt the normal Windows shutdown procedure. 2. The Num Lock key can be the arrow keys on the hard drive. Be sure airflow...
... the electrical plug from the hard drive to the workstation is not functional. Establish a network connection, or use has stopped responding to disable the network controller. disabled (or enabled) in use the Computer Setup (F10) Utility or the Microsoft Windows Device Manager to commands. 1. Replace the system board. Program in the Computer Setup (F10) Utility. Attempt the normal Windows shutdown procedure. 2. The Num Lock key can be the arrow keys on the hard drive. Be sure airflow...
HP xw4600 Workstation - Service and Technical Reference Guide
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... start from the monitor to start . Drive jumper settings might be If the drive is a driver problem. on the same cable as the primary drive, verify that has just been installed incorrect. nonbootable diskette. The monitor is on (LED is off. Switch the monitor on ). Select File>Properties>Tools. Run the Computer Setup (F10) Utility. 2. message. Hard drive boot disabled in Advanced>Power-On Options. If it is listed, the probable cause is a secondary drive that the jumpers...
... start from the monitor to start . Drive jumper settings might be If the drive is a driver problem. on the same cable as the primary drive, verify that has just been installed incorrect. nonbootable diskette. The monitor is on (LED is off. Switch the monitor on ). Select File>Properties>Tools. Run the Computer Setup (F10) Utility. 2. message. Hard drive boot disabled in Advanced>Power-On Options. If it is listed, the probable cause is a secondary drive that the jumpers...
HP xw4600 Workstation - Service and Technical Reference Guide
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... add or remove hardware, such as Device is bad. Use Windows XP Device Manager to verify the proper installation. Wrong memory modules were 1. Video card is not seated properly or is bad, or system board is not seated or part of the system. Replace the system board. 124 Chapter 6 System diagnostics and troubleshooting ENWW Workstation does not start. Review the documentation that pins in the system. Replace third-party memory with a graphics card: 1. Reseat the graphics card. 2. Cables of new external device...
... add or remove hardware, such as Device is bad. Use Windows XP Device Manager to verify the proper installation. Wrong memory modules were 1. Video card is not seated properly or is bad, or system board is not seated or part of the system. Replace the system board. 124 Chapter 6 System diagnostics and troubleshooting ENWW Workstation does not start. Review the documentation that pins in the system. Replace third-party memory with a graphics card: 1. Reseat the graphics card. 2. Cables of new external device...
HP xw4600 Workstation - Service and Technical Reference Guide
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... connector. Use the network control application to the workstation. Incorrect network driver. There is working when an expansion board was added to enable Wake-onLAN. Double-click the Network icon in the Control Panel and configure the network controller. Verify that the device is a problem with the network. driver parameters do not match current configuration. change the resource settings for the board. Use the network control application to verify that the drivers were not accidentally deleted when the drivers for this workstation. Disable...
... connector. Use the network control application to the workstation. Incorrect network driver. There is working when an expansion board was added to enable Wake-onLAN. Double-click the Network icon in the Control Panel and configure the network controller. Verify that the device is a problem with the network. driver parameters do not match current configuration. change the resource settings for the board. Use the network control application to verify that the drivers were not accidentally deleted when the drivers for this workstation. Disable...
HP xw4600 Workstation - Service and Technical Reference Guide
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.... workstation beeps 5 times. 3. Verify network connectivity, that the Remote System Installation Server contains the NIC drivers for the workstation. Memory configuration might not be mixed. Power LED flashes red 5 times Memory is installed incorrectly 1. (once every second), followed by a or is present, and that a DHCP server is bad. 2-second pause, and then the 2. The network controller is defective. New network card does not boot. without apparent cause. Install a working The files containing the network Reinstall the network drivers using...
.... workstation beeps 5 times. 3. Verify network connectivity, that the Remote System Installation Server contains the NIC drivers for the workstation. Memory configuration might not be mixed. Power LED flashes red 5 times Memory is installed incorrectly 1. (once every second), followed by a or is present, and that a DHCP server is bad. 2-second pause, and then the 2. The network controller is defective. New network card does not boot. without apparent cause. Install a working The files containing the network Reinstall the network drivers using...
Hardware Support Matrix for Linux
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Broadcom 5755 10/100/1000 Onboard Audio Onboard SATA Raid Add Ons LSI 3041E SAS Card IEEE 1394 PCI Card SATA Controllers Creative Sound Blaster X-Fi Hardware Raid Removable CD/DVD Media HP 48x CD-ROM Drive HP 16x DVD-ROM Drive HP 48x DVD/CDRW Combo HP 16x dual-layer DVD+RW Input/Output Devices (no modem support) Broadcom 5751 PCI-Express Intel Pro 1000 PT Gigibit PCI Onboard Components Onboard LAN - Localization supported: (ABA US English, ABC French Canadian, ABD Germany, ABE...
Broadcom 5755 10/100/1000 Onboard Audio Onboard SATA Raid Add Ons LSI 3041E SAS Card IEEE 1394 PCI Card SATA Controllers Creative Sound Blaster X-Fi Hardware Raid Removable CD/DVD Media HP 48x CD-ROM Drive HP 16x DVD-ROM Drive HP 48x DVD/CDRW Combo HP 16x dual-layer DVD+RW Input/Output Devices (no modem support) Broadcom 5751 PCI-Express Intel Pro 1000 PT Gigibit PCI Onboard Components Onboard LAN - Localization supported: (ABA US English, ABC French Canadian, ABD Germany, ABE...
HP Installer Kit for Linux: Important Red Hat Linux installation information
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... 64-bit) on the HP xw Workstation series or HP Z Workstation series This section shows you to reboot your workstation are supported by the specific release of Red Hat Enterprise Linux WS 3/WS 4/ Desktop 5. The HP Driver CD will automatically install the correct components for your hardware platform and Red Hat Linux OS, see the release notes chapter of the Linux Workstation user manual at the end of...
... 64-bit) on the HP xw Workstation series or HP Z Workstation series This section shows you to reboot your workstation are supported by the specific release of Red Hat Enterprise Linux WS 3/WS 4/ Desktop 5. The HP Driver CD will automatically install the correct components for your hardware platform and Red Hat Linux OS, see the release notes chapter of the Linux Workstation user manual at the end of...
HP Workstations - LSI SAS 3041E Serial Attached SCSI RAID
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...slot. Figure 2 Installing the SAS-SATA controller Step 3-Configuring the cabling The RAID controller card may be used to control hard drives located in the internal hard drive bays and hard drives located in the following table. Verify that the keyed components of hard drive HP xw Workstation series ● HP 400 Workstations ● Internal hard drive bay Optical bay HP 600 Workstations ● Internal hard drive bay HP 600 Workstations ● Optical bay Connection type Description Connecting standard data Use the data cable provided with cables on the RAID controller card...
...slot. Figure 2 Installing the SAS-SATA controller Step 3-Configuring the cabling The RAID controller card may be used to control hard drives located in the internal hard drive bays and hard drives located in the following table. Verify that the keyed components of hard drive HP xw Workstation series ● HP 400 Workstations ● Internal hard drive bay Optical bay HP 600 Workstations ● Internal hard drive bay HP 600 Workstations ● Optical bay Connection type Description Connecting standard data Use the data cable provided with cables on the RAID controller card...
HP xw and Z Series Workstations - LSI 8888 8-port SAS RAID Controller Card Installation
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... 8-port SAS RAID controller. Reinstall the side access panel. 3. Step 5-Loading and setting up the SAS drivers for use with your workstation model and operating system. For detailed instruction on loading and setting up driver software For instructions on configuring RAID devices, see the service guide for your workstation, see the manufacturer's documentation included in this kit. At the time of component installation, look for device firmware and driver updates, designated for the HP workstation model at http://www.hp.com/support...
... 8-port SAS RAID controller. Reinstall the side access panel. 3. Step 5-Loading and setting up the SAS drivers for use with your workstation model and operating system. For detailed instruction on loading and setting up driver software For instructions on configuring RAID devices, see the service guide for your workstation, see the manufacturer's documentation included in this kit. At the time of component installation, look for device firmware and driver updates, designated for the HP workstation model at http://www.hp.com/support...
HP xw Workstation series - SATA optical drive installation
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... 2. In the resulting drop-down window, click Options, then Preferences. 4. RHEL 3 When running RHEL 4, enable the audio as follows: 1. Windows XP When using the Windows Vista Business operating system. Double-click DVD/CD-ROM drives. 4. Windows Vista Business The ODD digital audio capability is enabled by reinstalling the front bezel and access panel, and then reconnecting any peripheral devices to the workstation. Reassemble the workstation by default when using Windows XP on the arrow in...
... 2. In the resulting drop-down window, click Options, then Preferences. 4. RHEL 3 When running RHEL 4, enable the audio as follows: 1. Windows XP When using the Windows Vista Business operating system. Double-click DVD/CD-ROM drives. 4. Windows Vista Business The ODD digital audio capability is enabled by reinstalling the front bezel and access panel, and then reconnecting any peripheral devices to the workstation. Reassemble the workstation by default when using Windows XP on the arrow in...