Desktop Management Guide
Page 20
...flash ROM (read only memory). This is used to locally update or restore the system BIOS of Remote ROM Flash. NOTE: SSM does not currently support remote ROM flash on systems that have Windows Vista BitLocker enabled and are using TPM measurements to safely upgrade the BIOS on through ...ROM Flash The computer's BIOS is stored in order to flash the system BIOS. System Software Manager allows the system administrator to upgrade the BIOS, you can protect the ROM from the HP driver and support page, http://www.hp.com/support/files. Should you need or want to set the setup...
...flash ROM (read only memory). This is used to locally update or restore the system BIOS of Remote ROM Flash. NOTE: SSM does not currently support remote ROM flash on systems that have Windows Vista BitLocker enabled and are using TPM measurements to safely upgrade the BIOS on through ...ROM Flash The computer's BIOS is stored in order to flash the system BIOS. System Software Manager allows the system administrator to upgrade the BIOS, you can protect the ROM from the HP driver and support page, http://www.hp.com/support/files. Should you need or want to set the setup...
Hardware Reference Guide - HP rp5700
Page 5
... Components ...2 Rear Panel Components ...3 Keyboard ...4 Using the Windows Logo Key 5 Special Mouse Functions ...6 Serial Number Location ...6 2 Hardware Upgrades Serviceability Features ...7 Warnings and Cautions ...7 Using the Computer in a Tower Orientation 8 Removing the Computer Cover ...10 Replacing the Computer Cover... ...11 Removing the Bezel Blank ...12 Installing Additional Memory ...13 DIMMs ...13 DDR2-SDRAM DIMMs ...13 Populating DIMM Sockets 14 Installing DIMMs ...15 Removing or Installing an Expansion...
... Components ...2 Rear Panel Components ...3 Keyboard ...4 Using the Windows Logo Key 5 Special Mouse Functions ...6 Serial Number Location ...6 2 Hardware Upgrades Serviceability Features ...7 Warnings and Cautions ...7 Using the Computer in a Tower Orientation 8 Removing the Computer Cover ...10 Replacing the Computer Cover... ...11 Removing the Bezel Blank ...12 Installing Additional Memory ...13 DIMMs ...13 DDR2-SDRAM DIMMs ...13 Populating DIMM Sockets 14 Installing DIMMs ...15 Removing or Installing an Expansion...
Hardware Reference Guide - HP rp5700
Page 20
...or flex mode, depending on the system board, with the 1GB DIMM and one 256MB DIMM and the other channel 14 Chapter 2 Hardware Upgrades ENWW For optimal speed, the channels should be balanced so that the largest amount of memory is equal to the total memory capacity of the DIMMs in Channel ... in Channel B. In flex mode, the channel populated with one 512MB DIMM, the system will operate in dual channel mode. ● The system will operate in a higher-performing dual channel mode if the total memory capacity of the DIMMs in Channel A is spread between the channels. The sockets are...
...or flex mode, depending on the system board, with the 1GB DIMM and one 256MB DIMM and the other channel 14 Chapter 2 Hardware Upgrades ENWW For optimal speed, the channels should be balanced so that the largest amount of memory is equal to the total memory capacity of the DIMMs in Channel ... in Channel B. In flex mode, the channel populated with one 512MB DIMM, the system will operate in dual channel mode. ● The system will operate in a higher-performing dual channel mode if the total memory capacity of the DIMMs in Channel A is spread between the channels. The sockets are...
Hardware Reference Guide - HP rp5700
Page 21
...to cool before adding or removing memory modules. Adding or removing memory modules while voltage is present may damage the module. 1. If you see an LED light on state, voltage is always supplied to the memory modules or system board. When upgrading the memory, it is still present. 5.... Static electricity can damage the electronic components of the power-on the system board, voltage is important to use memory modules with gold-plated metal contacts to touch...
...to cool before adding or removing memory modules. Adding or removing memory modules while voltage is present may damage the module. 1. If you see an LED light on state, voltage is always supplied to the memory modules or system board. When upgrading the memory, it is still present. 5.... Static electricity can damage the electronic components of the power-on the system board, voltage is important to use memory modules with gold-plated metal contacts to touch...
Hardware Reference Guide - HP rp5700
Page 24
Return the drive cage to the down position. 17. The computer should automatically recognize the additional memory when you turn on the computer. Replace the computer cover. 18. If the computer was removed. 18 Chapter 2 Hardware Upgrades ENWW Return the fan duct to the down position. 16. 15. Reconnect the power cord and any security devices that were disengaged when the computer cover was on the computer. 20. Lock any external devices, then turn on a stand, replace the stand. 19.
Return the drive cage to the down position. 17. The computer should automatically recognize the additional memory when you turn on the computer. Replace the computer cover. 18. If the computer was removed. 18 Chapter 2 Hardware Upgrades ENWW Return the fan duct to the down position. 16. 15. Reconnect the power cord and any security devices that were disengaged when the computer cover was on the computer. 20. Lock any external devices, then turn on a stand, replace the stand. 19.
Quick Setup & Getting Started (Combo)
Page 13
...preinstalled on the CD) Helps you connect the computer and peripheral devices and set up factory-provided software; includes information on RTC batteries, memory, and power supply. ● Computer Setup (F10) Utility Guide (PDF on the CD) Provides instructions on using the Computer Setup ...devices. ● Desktop Management Guide (PDF on the CD) Provides an overview of the product hardware, as well as instructions for upgrading this computer and scenarios for troubleshooting this series of any problems during initial startup. ● Hardware Reference Guide (PDF on the CD...
...preinstalled on the CD) Helps you connect the computer and peripheral devices and set up factory-provided software; includes information on RTC batteries, memory, and power supply. ● Computer Setup (F10) Utility Guide (PDF on the CD) Provides instructions on using the Computer Setup ...devices. ● Desktop Management Guide (PDF on the CD) Provides an overview of the product hardware, as well as instructions for upgrading this computer and scenarios for troubleshooting this series of any problems during initial startup. ● Hardware Reference Guide (PDF on the CD...
Quick Setup & Getting Started (Combo)
Page 22
...14 Quick Setup & Getting Started ENWW Add more memory. 3. If the hard drive LED turns green, then: 1. Upgrade the graphics solution. Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. Cause Solution System unable to improve performance by a two second pause... (Beeps stop after fifth iteration but is plugged in the application. 2. Cause unknown. Contact an authorized reseller or service provider. System does not power on and the LEDs on . Press and hold the power button for suggestions on . 2. Remove the expansion ...
...14 Quick Setup & Getting Started ENWW Add more memory. 3. If the hard drive LED turns green, then: 1. Upgrade the graphics solution. Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. Cause Solution System unable to improve performance by a two second pause... (Beeps stop after fifth iteration but is plugged in the application. 2. Cause unknown. Contact an authorized reseller or service provider. System does not power on and the LEDs on . Press and hold the power button for suggestions on . 2. Remove the expansion ...
Quick Setup & Getting Started (Combo)
Page 24
... is not seated or connected properly. Use Device Manager to integrate the device with the computer system. or memory modules were installed in the upgrade 1. Power switch of changes to verify the proper installation. 2. When the system advised you of new external device is properly and securely connected and that the device is not...
... is not seated or connected properly. Use Device Manager to integrate the device with the computer system. or memory modules were installed in the upgrade 1. Power switch of changes to verify the proper installation. 2. When the system advised you of new external device is properly and securely connected and that the device is not...
HP rp5700 Business System Service Reference Guide, 1st Edition
Page 42
...support alerts/notifications. Should you need or want to upgrade the BIOS, you may download the latest BIOS images from HP. System Software Manager allows the system administrator to set the setup password on remote HP computers directly from being unintentionally updated or overwritten. To...HP Backup and Recovery Manager. This is important to perform this task remotely on your profile is stored in greater productivity and lower total cost of the computer. It also results in a programmable flash ROM (read only memory). The setup password prevents unauthorized ROM upgrades...
...support alerts/notifications. Should you need or want to upgrade the BIOS, you may download the latest BIOS images from HP. System Software Manager allows the system administrator to set the setup password on remote HP computers directly from being unintentionally updated or overwritten. To...HP Backup and Recovery Manager. This is important to perform this task remotely on your profile is stored in greater productivity and lower total cost of the computer. It also results in a programmable flash ROM (read only memory). The setup password prevents unauthorized ROM upgrades...
HP rp5700 Business System Service Reference Guide, 1st Edition
Page 81
...system, then turn off any external devices. Adding or removing memory modules while voltage is plugged into an active AC outlet. Regardless of personal injury from the stand. 6. Regardless of the computer or optional cards. Locate the memory module sockets on page 64. 7. When upgrading the memory...any mode, the maximum operational speed is plugged into an active AC outlet. Doing so may cause irreparable damage to the memory modules or system board. Remove all removable media, such as the computer is determined by briefly touching a grounded metal object. CAUTION: You ...
...system, then turn off any external devices. Adding or removing memory modules while voltage is plugged into an active AC outlet. Regardless of personal injury from the stand. 6. Regardless of the computer or optional cards. Locate the memory module sockets on page 64. 7. When upgrading the memory...any mode, the maximum operational speed is plugged into an active AC outlet. Doing so may cause irreparable damage to the memory modules or system board. Remove all removable media, such as the computer is determined by briefly touching a grounded metal object. CAUTION: You ...
HP rp5700 Business System Service Reference Guide, 1st Edition
Page 144
...proper version. 2. Memory Parity Error Parity RAM failure. problem goes away. Ensure that will not allow the serial number to be accessed while the system is about to IDE...Computer Setup and run the Drive Protection System test under Security, System ID, then save changes. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Lastly, change Storage..., use SATA 0, SATA1, and SATA 2. 1797-SATA Drivelock is giving correct error message. Upgrade BIOS to enter serial number under Storage > DPS Self-test. 2. Third-party graphics card ...
...proper version. 2. Memory Parity Error Parity RAM failure. problem goes away. Ensure that will not allow the serial number to be accessed while the system is about to IDE...Computer Setup and run the Drive Protection System test under Security, System ID, then save changes. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Lastly, change Storage..., use SATA 0, SATA1, and SATA 2. 1797-SATA Drivelock is giving correct error message. Upgrade BIOS to enter serial number under Storage > DPS Self-test. 2. Third-party graphics card ...
HP rp5700 Business System Service Reference Guide, 1st Edition
Page 154
...> Run and type msconfig on their corresponding icons in the background and can be blocked or not turning. Upgrade the graphics solution. OR The heatsink is plugged onto the system board header. 3. If fan is running . 1. Some applications run in the task tray. Cause Solution... documentation that the computer air vents are stressful 1. Close unnecessary applications to the processor. 1. Add more memory. 3. Cause Solution Too many applications running . 2. Add more memory. If the processor fan is not spinning, make sure the fan's cable is not properly attached to...
...> Run and type msconfig on their corresponding icons in the background and can be blocked or not turning. Upgrade the graphics solution. OR The heatsink is plugged onto the system board header. 3. If fan is running . 1. Some applications run in the task tray. Cause Solution... documentation that the computer air vents are stressful 1. Close unnecessary applications to the processor. 1. Add more memory. 3. Cause Solution Too many applications running . 2. Add more memory. If the processor fan is not spinning, make sure the fan's cable is not properly attached to...
HP rp5700 Business System Service Reference Guide, 1st Edition
Page 170
... conflicts with other devices. USB ports on the computer to integrate the device with the system to reconfigure the computer when you did not accept them. modules were installed in the upgrade or memory 1. If you are not bent down . Table D-10 Solving Hardware Installation Problems A ...new device is properly and securely connected and that came with the computer system. that does not cause a resource conflict. Use Windows...
... conflicts with other devices. USB ports on the computer to integrate the device with the system to reconfigure the computer when you did not accept them. modules were installed in the upgrade or memory 1. If you are not bent down . Table D-10 Solving Hardware Installation Problems A ...new device is properly and securely connected and that came with the computer system. that does not cause a resource conflict. Use Windows...
Illustrated Parts & Service Map: HP rp5700 Busines System
Page 4
...unable to step 3. 2. Adapter Failure 1. Upgrade BIOS to bypass the title screen, if necessary. Shut down the system and disconnect the power cord from the ...System board. 1. Replace system board. 164- 2S Memory Size Error and 201 Memory Error Incorrect memory configuration 1. Select the OS. 6. Locate the E50 (CMOS) jumper and move the jumper from the HP Web site (www.hp...patch for example, dc7700) in Windows, click Start> Shut Down > Restart. rp5700 Illustrated Parts & Service Map, SFF Chassis 447884-001 page 4 Replace graphics ...
...unable to step 3. 2. Adapter Failure 1. Upgrade BIOS to bypass the title screen, if necessary. Shut down the system and disconnect the power cord from the ...System board. 1. Replace system board. 164- 2S Memory Size Error and 201 Memory Error Incorrect memory configuration 1. Select the OS. 6. Locate the E50 (CMOS) jumper and move the jumper from the HP Web site (www.hp...patch for example, dc7700) in Windows, click Start> Shut Down > Restart. rp5700 Illustrated Parts & Service Map, SFF Chassis 447884-001 page 4 Replace graphics ...
Troubleshooting Guide
Page 18
... at a time until the 5V_aux light on the system board turns on the front of the System Configuration Utility, uncheck applications that are not blocked and the processor cooling fan is plugged onto the system board header. 3. Upgrade the graphics solution. Remove the expansion cards one at...the Startup tab of the computer are stressful on . Solution 1. OR The heatsink is not properly attached to free up memory. Cause Too many applications running . 2. System does not power on and the LEDs on . 2. Computer powered off automatically and the Power LED flashes Red two times...
... at a time until the 5V_aux light on the system board turns on the front of the System Configuration Utility, uncheck applications that are not blocked and the processor cooling fan is plugged onto the system board header. 3. Upgrade the graphics solution. Remove the expansion cards one at...the Startup tab of the computer are stressful on . Solution 1. OR The heatsink is not properly attached to free up memory. Cause Too many applications running . 2. System does not power on and the LEDs on . 2. Computer powered off automatically and the Power LED flashes Red two times...
Troubleshooting Guide
Page 35
...codes for the board and choose a basic configuration that all cables are Ensure that does not cause a resource conflict. Cause Solution Wrong memory modules were used in the wrong location. Review the documentation that pins in Computer Setup. Ensure that the device is not recognized as...that came with other devices. Power switch of new external device is always applied to the system board. When the system advised you are not bent down . modules were installed in the upgrade or memory 1. If you install a plug and play device, you add or remove hardware, such as...
...codes for the board and choose a basic configuration that all cables are Ensure that does not cause a resource conflict. Cause Solution Wrong memory modules were used in the wrong location. Review the documentation that pins in Computer Setup. Ensure that the device is not recognized as...that came with other devices. Power switch of new external device is always applied to the system board. When the system advised you are not bent down . modules were installed in the upgrade or memory 1. If you install a plug and play device, you add or remove hardware, such as...