Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 8
... removing the enclosure. The product may be inside the computer. For information about recycling programs, go to your computer documentation. HP encourages customers to indicate the recovery marks on the batteries used in sales, giveaways, or promotions. The Taiwan EPA requires dry battery manufacturing or importing firms, in accordance with the... together with a proper AC protective earth (PE) ground connection. In order to forward them to recycling or proper disposal, please use the public collection system or return them to HP, an authorized HP partner, or their agents.
... removing the enclosure. The product may be inside the computer. For information about recycling programs, go to your computer documentation. HP encourages customers to indicate the recovery marks on the batteries used in sales, giveaways, or promotions. The Taiwan EPA requires dry battery manufacturing or importing firms, in accordance with the... together with a proper AC protective earth (PE) ground connection. In order to forward them to recycling or proper disposal, please use the public collection system or return them to HP, an authorized HP partner, or their agents.
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 30
Chinese Safety Notices Japanese Restriction of electronic products offered for certain categories of Hazardous Substances (RoHS) 2008 JISC0950 2006 年 7 www.hp.com/go /jisc0950. Turkey EEE Regulation Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur 24 Chapter 2 Regulatory Agency Notices ENWW To view the JIS C 0950 material declaration for this product, visit www.hp.com/go /jisc0950 A Japanese regulatory requirement, defined by specification JIS C 0950, 2008, mandates that manufacturers provide Material Content Declarations for sale after July 1, 2006.
Chinese Safety Notices Japanese Restriction of electronic products offered for certain categories of Hazardous Substances (RoHS) 2008 JISC0950 2006 年 7 www.hp.com/go /jisc0950. Turkey EEE Regulation Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur 24 Chapter 2 Regulatory Agency Notices ENWW To view the JIS C 0950 material declaration for this product, visit www.hp.com/go /jisc0950 A Japanese regulatory requirement, defined by specification JIS C 0950, 2008, mandates that manufacturers provide Material Content Declarations for sale after July 1, 2006.
Support Telephone Numbers
Page 13
Finland General Information 358 (0) 205 350 Sales Information 358 (0) 10 217 2700 Technical Support 358 (0) 203 53 232 Customer Services Web site www.hp.fi HP Care Pack Services Telephone Support 358 (0) 203 20 300 Web site www.hp.com/go/hpcarepack/emea/activate France General Information Informations Générales ...min 0826 800 400 Technical Support Assistance Technique Produits Professionnels (0,15 € TTC/min 0826 10 4949 Customer Support Web site www.hp.com/fr HP Care Pack Services Telephone Support Assistance Technique (0,15 € TTC/min 0825 00 41 23 Web site www...
Finland General Information 358 (0) 205 350 Sales Information 358 (0) 10 217 2700 Technical Support 358 (0) 203 53 232 Customer Services Web site www.hp.fi HP Care Pack Services Telephone Support 358 (0) 203 20 300 Web site www.hp.com/go/hpcarepack/emea/activate France General Information Informations Générales ...min 0826 800 400 Technical Support Assistance Technique Produits Professionnels (0,15 € TTC/min 0826 10 4949 Customer Support Web site www.hp.com/fr HP Care Pack Services Telephone Support Assistance Technique (0,15 € TTC/min 0825 00 41 23 Web site www...
Support Telephone Numbers
Page 19
...095) 797-35 25 Web site www.hp.com/go /hpcarepack/emea/activate Korea Technical Support/Warranty Support Domestic/international 82-1588-3003 Web site www.hp.co.kr e-Commercial (Product Sales)/General Information ....82-080-703-0700 HP online store www.hp.co.kr/store Kuwait General Information and ...Technical Support 971 4 366 2020 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support ...
...095) 797-35 25 Web site www.hp.com/go /hpcarepack/emea/activate Korea Technical Support/Warranty Support Domestic/international 82-1588-3003 Web site www.hp.co.kr e-Commercial (Product Sales)/General Information ....82-080-703-0700 HP online store www.hp.co.kr/store Kuwait General Information and ...Technical Support 971 4 366 2020 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support ...
Support Telephone Numbers
Page 21
.../emea/activate Malaysia General Information 1800-80-5405 Warranty Support/Pre-Sales Information 1800-88-4848 Technical Support (toll-free 1800-805-405 Fax 65) 395-1010 Support Web site www.hp.com/country/my/eng Malta E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... Macedonia E-mail Tec.../hpcarepack/emea/activate Martinique Customer Support 0-800-990-011:877-219-8671 Customer Support Web site www.hp.com/support Mexico Technical Support 01-800-474-68368 Mexico City 55-5258-9922 Pre-Sales 55 5091-7000 Rest of country 01-800-501-9000 Contracts 52-5-284-600 X 2747 +01-...
.../emea/activate Malaysia General Information 1800-80-5405 Warranty Support/Pre-Sales Information 1800-88-4848 Technical Support (toll-free 1800-805-405 Fax 65) 395-1010 Support Web site www.hp.com/country/my/eng Malta E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... Macedonia E-mail Tec.../hpcarepack/emea/activate Martinique Customer Support 0-800-990-011:877-219-8671 Customer Support Web site www.hp.com/support Mexico Technical Support 01-800-474-68368 Mexico City 55-5258-9922 Pre-Sales 55 5091-7000 Rest of country 01-800-501-9000 Contracts 52-5-284-600 X 2747 +01-...
Support Telephone Numbers
Page 28
... Pack Services Telephone Support 2019900 Web site www.hp.com/go/hpcarepack/emea/activate Singapore General Information/Warranty Support 62725300 Pre-sales Information 1800-278-8100 Customer Support Web site www.hp.com/country/sg/eng Fax 62742033 Slovakia General Information 421-2-5752 5111 ...Technical Support 421-2-68208080 Standard warranty 421-2-5752 5752 Support Web site www.hp.sk HP Care Pack Services ...
... Pack Services Telephone Support 2019900 Web site www.hp.com/go/hpcarepack/emea/activate Singapore General Information/Warranty Support 62725300 Pre-sales Information 1800-278-8100 Customer Support Web site www.hp.com/country/sg/eng Fax 62742033 Slovakia General Information 421-2-5752 5111 ...Technical Support 421-2-68208080 Standard warranty 421-2-5752 5752 Support Web site www.hp.sk HP Care Pack Services ...
Support Telephone Numbers
Page 30
... & Tobago Customer Support 1-800-711-2884 Customer Support Web site www.hp.com/support 28 www.hp.com Support Telephone Numbers Sweden General Information Allmän Information 46 (0)8 524 910 00 Web site www.hp.se Sales Information Saleslink 46 (0)200-27 00 00 Technical Support Teknisk Support 0771-...30 30 00 Web site www.hp.se/support HP Care Pack Services Telephone Support Teknisk Support 0771-30 30 30 Web site...
... & Tobago Customer Support 1-800-711-2884 Customer Support Web site www.hp.com/support 28 www.hp.com Support Telephone Numbers Sweden General Information Allmän Information 46 (0)8 524 910 00 Web site www.hp.se Sales Information Saleslink 46 (0)200-27 00 00 Technical Support Teknisk Support 0771-...30 30 00 Web site www.hp.se/support HP Care Pack Services Telephone Support Teknisk Support 0771-30 30 30 Web site...
Support Telephone Numbers
Page 32
...2020 Toll-free 800 4520 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 4326 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com United Kingdom Enquiries General 0845 270 4000 Sales 0845 270 4222 Warranty 0870 842 2339 Customer Support Web... site www.hp.com/country/uk/eng ALL Contract and HP Care Pack Services (including SupportPack and ...
...2020 Toll-free 800 4520 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 4326 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com United Kingdom Enquiries General 0845 270 4000 Sales 0845 270 4222 Warranty 0870 842 2339 Customer Support Web... site www.hp.com/country/uk/eng ALL Contract and HP Care Pack Services (including SupportPack and ...
Support Telephone Numbers
Page 33
... Warranties 58-212- 278-8666 Toll-free 0800-22-73727 Technical Support 0800-HP-INVENT Customer Support Web site www.hp.com/support www.hp.com/country/ve/spa/support.html Vietnam General Information 84 8 823-4151 Warranty Support/Pre-Sales Information 84 8 823-6215 Technical Support 84 8 823-4530 Fax 84 8 823-6216...
... Warranties 58-212- 278-8666 Toll-free 0800-22-73727 Technical Support 0800-HP-INVENT Customer Support Web site www.hp.com/support www.hp.com/country/ve/spa/support.html Vietnam General Information 84 8 823-4151 Warranty Support/Pre-Sales Information 84 8 823-6215 Technical Support 84 8 823-4530 Fax 84 8 823-6216...
Support Telephone Numbers
Page 3
... Mediterranean, African, and Central Eastern European countries have shared support numbers between Comm. Non-Relational: Standard Warranty and Trade (Out of -Sale systems. ESS: Servers, Storage, Networking, OS support (Alpha, Tru64, Linux, Unix [UX], MS, VM Ware, Open VMS), Enterprise ... provide HP support through Service Partner(s). and Cons. Definitions Commercial PSG: Business Notebooks, Business PCs, Handheld Devices, Workstations, Blades, Thin Clients, Point-of Warranty) Relational: Extended Warranty (HP Care Pack, Contract) Comm: Commercial product Support (see http://welcome.hp.com/...
... Mediterranean, African, and Central Eastern European countries have shared support numbers between Comm. Non-Relational: Standard Warranty and Trade (Out of -Sale systems. ESS: Servers, Storage, Networking, OS support (Alpha, Tru64, Linux, Unix [UX], MS, VM Ware, Open VMS), Enterprise ... provide HP support through Service Partner(s). and Cons. Definitions Commercial PSG: Business Notebooks, Business PCs, Handheld Devices, Workstations, Blades, Thin Clients, Point-of Warranty) Relational: Extended Warranty (HP Care Pack, Contract) Comm: Commercial product Support (see http://welcome.hp.com/...
Administrator Guide: HP Backup and Recovery Manager
Page 18
...the following information about using backups. Additionally, you do not want all end-users burning recovery media, contact Post-Sales to stop the reminder program from running: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows \CurrentVersion\Run] "Reminder"=- Software RAID, ...Points in WinPE). Sector or file-based backups Backups are created in Windows and recovered offline in . Backup option storage location Please see the following registry key to get a tool that disables the reminder pop-up window when users log in a WinPE environment. If the reminder delay has lapsed, by default HP...
...the following information about using backups. Additionally, you do not want all end-users burning recovery media, contact Post-Sales to stop the reminder program from running: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows \CurrentVersion\Run] "Reminder"=- Software RAID, ...Points in WinPE). Sector or file-based backups Backups are created in Windows and recovered offline in . Backup option storage location Please see the following registry key to get a tool that disables the reminder pop-up window when users log in a WinPE environment. If the reminder delay has lapsed, by default HP...
Administrator Guide: HP Backup and Recovery Manager
Page 23
... Creator to create a disc backup of all ISO images. ENWW Recovery 17 HP Backup and Recovery Manager uses this record. On some computers with a system, including the ISO images for the operating system, HP Restore Plus!, and other supplemental and recovery products. Recovery media creation If you...restart it again, you see the following: You cannot reset HP Backup and Recovery Manager so it will let you have launched the process. Contact Post-Sales support if you want to change to recover the system hard drive. Removing the Recovery Partition The Recovery Partition contains a...
... Creator to create a disc backup of all ISO images. ENWW Recovery 17 HP Backup and Recovery Manager uses this record. On some computers with a system, including the ISO images for the operating system, HP Restore Plus!, and other supplemental and recovery products. Recovery media creation If you...restart it again, you see the following: You cannot reset HP Backup and Recovery Manager so it will let you have launched the process. Contact Post-Sales support if you want to change to recover the system hard drive. Removing the Recovery Partition The Recovery Partition contains a...
Hardware Reference Guide - HP rp5700
Page 7
For more information, see Using the Computer in the computer, run the diagnostic utility (included on page 8. Figure 1-1 HP Point of Sale System rp5700 Configuration ENWW Standard Configuration Features 1 For a complete listing of the hardware and software installed in a Tower Orientation on some computer models only).... Troubleshooting Guide on the model. Instructions for using the utility are provided in a tower orientation. 1 Product Features Standard Configuration Features The HP Point of Sale System rp5700 features may vary depending on the Documentation and Diagnostics CD.
For more information, see Using the Computer in the computer, run the diagnostic utility (included on page 8. Figure 1-1 HP Point of Sale System rp5700 Configuration ENWW Standard Configuration Features 1 For a complete listing of the hardware and software installed in a Tower Orientation on some computer models only).... Troubleshooting Guide on the model. Instructions for using the utility are provided in a tower orientation. 1 Product Features Standard Configuration Features The HP Point of Sale System rp5700 features may vary depending on the Documentation and Diagnostics CD.
Hardware Reference Guide - HP rp5700
Page 52
Figure C-2 Removing the Powered Serial Port Caps 46 Appendix C Powered Serial Ports ENWW Removing the Powered Serial Port Caps These powered serial ports have been protected with plastic caps. Turn off the computer and remove the caps before connecting powered serial Point of Sale devices.
Figure C-2 Removing the Powered Serial Port Caps 46 Appendix C Powered Serial Ports ENWW Removing the Powered Serial Port Caps These powered serial ports have been protected with plastic caps. Turn off the computer and remove the caps before connecting powered serial Point of Sale devices.
Hardware Reference Guide - HP rp5700
Page 53
... HP Point of Sale devices use a powered serial port. Some Point of Sale System computer can be configured as standard (non-powered) serial ports or powered serial ports. The computer ships with all serial ports configured in the following illustration: Figure C-4 Serial Port Jumper Locations on the System ... header. Jumper wires are located as shown in standard serial mode. NOTE: The computer ships with a jumper on the system board are located as shown in the following illustration: Figure C-5 Powered Serial Port Expansion Card Jumper Locations ENWW Configuring Power ...
... HP Point of Sale devices use a powered serial port. Some Point of Sale System computer can be configured as standard (non-powered) serial ports or powered serial ports. The computer ships with all serial ports configured in the following illustration: Figure C-4 Serial Port Jumper Locations on the System ... header. Jumper wires are located as shown in standard serial mode. NOTE: The computer ships with a jumper on the system board are located as shown in the following illustration: Figure C-5 Powered Serial Port Expansion Card Jumper Locations ENWW Configuring Power ...
Hardware Reference Guide - HP rp5700
Page 56
Install the new Powered Serial Port Expansion Card in powered mode, connect the powered Point of Sale device. 50 Appendix C Powered Serial Ports ENWW Lock any external devices, then turn on the rear of the riser card. a. If the computer was on ..., replace the stand. 13. b. Reconnect the power cord and any security devices that the whole connector seats properly in the expansion card slot. Connect the system board cables to the Powered Serial Port Expansion Card c. Figure C-8 Connecting...
Install the new Powered Serial Port Expansion Card in powered mode, connect the powered Point of Sale device. 50 Appendix C Powered Serial Ports ENWW Lock any external devices, then turn on the rear of the riser card. a. If the computer was on ..., replace the stand. 13. b. Reconnect the power cord and any security devices that the whole connector seats properly in the expansion card slot. Connect the system board cables to the Powered Serial Port Expansion Card c. Figure C-8 Connecting...
Quick Setup & Getting Started (Combo)
Page 16
...; Remove any hardware that was recently added to ensure that your system. ● Remove any software that was recently installed. ● Run the Restore Plus CD. Access the Business Support Center (BSC) at : www.hp.com/go / bizsupport for technical assistance, be prepared to do ... Support Professional Edition provides you call an authorized service provider or dealer. 8 Quick Setup & Getting Started ENWW NOTE: For sales information and warranty upgrades (HP Care Pack), call . ● Write down the computer serial number and product ID number, and the monitor serial number before...
...; Remove any hardware that was recently added to ensure that your system. ● Remove any software that was recently installed. ● Run the Restore Plus CD. Access the Business Support Center (BSC) at : www.hp.com/go / bizsupport for technical assistance, be prepared to do ... Support Professional Edition provides you call an authorized service provider or dealer. 8 Quick Setup & Getting Started ENWW NOTE: For sales information and warranty upgrades (HP Care Pack), call . ● Write down the computer serial number and product ID number, and the monitor serial number before...
HP rp5700 Business System Service Reference Guide, 1st Edition
Page 97
If the serial port is configured as an option from HP or an authorized HP provider. The computer ships with all serial ports configured in standard serial mode. Prepare the computer for disassembly (Preparation for Disassembly on each serial port ... jumper wires on the front of the power supply (1), and then raise the power supply to a Serial Port The serial ports on page 64). 3. Some Point of Sale System computer can be configured as standard (non-powered) serial ports or powered serial ports. Remove the computer cover (Computer Cover on the...
If the serial port is configured as an option from HP or an authorized HP provider. The computer ships with all serial ports configured in standard serial mode. Prepare the computer for disassembly (Preparation for Disassembly on each serial port ... jumper wires on the front of the power supply (1), and then raise the power supply to a Serial Port The serial ports on page 64). 3. Some Point of Sale System computer can be configured as standard (non-powered) serial ports or powered serial ports. Remove the computer cover (Computer Cover on the...
HP rp5700 Business System Service Reference Guide, 1st Edition
Page 150
... monitor if the monitor is dim. ● Press and hold any key. NOTE: For sales information and warranty upgrades (Care Packs), call for technical assistance, be operating correctly. ●... computer, monitor, or software, see the following Helpful Hints on page 140 section in HP Backup and Recovery Manager or run the Restore Plus! Helpful Hints If you encounter problems...software that was recently installed. ● Restore the system to a Recovery Point created in this guide. If it becomes necessary to call your system. ● Remove any hardware that was recently added ...
... monitor if the monitor is dim. ● Press and hold any key. NOTE: For sales information and warranty upgrades (Care Packs), call for technical assistance, be operating correctly. ●... computer, monitor, or software, see the following Helpful Hints on page 140 section in HP Backup and Recovery Manager or run the Restore Plus! Helpful Hints If you encounter problems...software that was recently installed. ● Restore the system to a Recovery Point created in this guide. If it becomes necessary to call your system. ● Remove any hardware that was recently added ...
Troubleshooting Guide
Page 14
...Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/support. ● Refer to the following Helpful Hints on page 8 section in this guide. NOTE: For sales information and warranty upgrades (Care Packs), call . ● Write down the ...9679; Remove any hardware that was recently installed. ● Restore the system to a Recovery Point created in HP Backup and Recovery Manager or run the Restore Plus! CD. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. Helpful Hints If you ...
...Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/support. ● Refer to the following Helpful Hints on page 8 section in this guide. NOTE: For sales information and warranty upgrades (Care Packs), call . ● Write down the ...9679; Remove any hardware that was recently installed. ● Restore the system to a Recovery Point created in HP Backup and Recovery Manager or run the Restore Plus! CD. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. Helpful Hints If you ...