End User License Agreement
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...Your Computer"). You do not have Software Product into Your Computer's AGREE TO ALL TERMS AND temporary memory (RAM) for use the Software Product only on or made available by HP for back-up copies of the Software Product, provided the copy contains all or any Software Product, ...you in this EULA may load the Software ON THE CONDITION THAT YOU Product into the local memory or storage device of any portion of the Software Product which constitutes non-proprietary HP software or software provided under public license by you shall be governed d. Reservation of Rights.
...Your Computer"). You do not have Software Product into Your Computer's AGREE TO ALL TERMS AND temporary memory (RAM) for use the Software Product only on or made available by HP for back-up copies of the Software Product, provided the copy contains all or any Software Product, ...you in this EULA may load the Software ON THE CONDITION THAT YOU Product into the local memory or storage device of any portion of the Software Product which constitutes non-proprietary HP software or software provided under public license by you shall be governed d. Reservation of Rights.
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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Table 2-2 Toxic and Hazardous Substances and Elements (continued) Part Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr(VI)) Memory X O O O I/O PCAs X O O O Power supply X O O O Keyboard X O O O Mouse X O O O Chassis/Other X O O O Fans X O O O Internal/External Media Reading X O O O Devices External Control Devices X O O O Cable X O O O Hard Disk Drive X O O O Display X X O O Polybrominated biphenyls (PBB) Polybrominated ...
Table 2-2 Toxic and Hazardous Substances and Elements (continued) Part Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr(VI)) Memory X O O O I/O PCAs X O O O Power supply X O O O Keyboard X O O O Mouse X O O O Chassis/Other X O O O Fans X O O O Internal/External Media Reading X O O O Devices External Control Devices X O O O Cable X O O O Hard Disk Drive X O O O Display X X O O Polybrominated biphenyls (PBB) Polybrominated ...
Quick Setup & Getting Started Guide
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...flash drive, you must burn the utility onto a CD or copy it to the CD or USB flash drive. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that you have printed reports available before placing a call to the Maintenance and Service Guide (English only) for more...Refer to the Customer Support Center. You should run as a stand-alone application, outside of HP Vision Diagnostics on the computer are recognized by HP Vision Diagnostics. Use HP Vision Diagnostics to test memory only. It can also be detected by the system and functioning properly. Turn on , insert...
...flash drive, you must burn the utility onto a CD or copy it to the CD or USB flash drive. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that you have printed reports available before placing a call to the Maintenance and Service Guide (English only) for more...Refer to the Customer Support Center. You should run as a stand-alone application, outside of HP Vision Diagnostics on the computer are recognized by HP Vision Diagnostics. Use HP Vision Diagnostics to test memory only. It can also be detected by the system and functioning properly. Turn on , insert...
Quick Setup & Getting Started Guide
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...Hardware Reference Guide-Provides an overview of the product hardware, as well as instructions for four seconds. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on parts removal and replacement, troubleshooting, Desktop ... using the Computer Setup utility. Refer to the system board. To access the publications, select Start > All Programs > HP User Manuals. also includes basic troubleshooting information should you connect the computer and peripheral devices and set up factory-provided software;...
...Hardware Reference Guide-Provides an overview of the product hardware, as well as instructions for four seconds. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on parts removal and replacement, troubleshooting, Desktop ... using the Computer Setup utility. Refer to the system board. To access the publications, select Start > All Programs > HP User Manuals. also includes basic troubleshooting information should you connect the computer and peripheral devices and set up factory-provided software;...
Hardware Reference Guide - HP Pro 2000 and 3000 Series Microtower Business PCs
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...2 Replacing the Computer Access Panel 3 Removing the Front Bezel ...4 Removing Bezel Blanks ...4 Replacing the Front Bezel ...5 Installing Additional Memory ...6 DIMMs ...6 DDR3-SDRAM DIMMs ...6 Installing DIMMs ...6 Removing or Installing an Expansion Card 9 Drive Positions ...13 Installing Additional ...Drive 23 Battery Replacement ...26 Installing a Security Lock ...28 HP/Kensington MicroSaver Security Cable Lock 29 Padlock ...29 HP Business PC Security Lock 30 Hood Sensor ...32 Port Cover ...33 HP Chassis Security Kit ...34 Appendix A Electrostatic Discharge Preventing Electrostatic...
...2 Replacing the Computer Access Panel 3 Removing the Front Bezel ...4 Removing Bezel Blanks ...4 Replacing the Front Bezel ...5 Installing Additional Memory ...6 DIMMs ...6 DDR3-SDRAM DIMMs ...6 Installing DIMMs ...6 Removing or Installing an Expansion Card 9 Drive Positions ...13 Installing Additional ...Drive 23 Battery Replacement ...26 Installing a Security Lock ...28 HP/Kensington MicroSaver Security Cable Lock 29 Padlock ...29 HP Business PC Security Lock 30 Hood Sensor ...32 Port Cover ...33 HP Chassis Security Kit ...34 Appendix A Electrostatic Discharge Preventing Electrostatic...
Hardware Reference Guide - HP Pro 2000 and 3000 Series Microtower Business PCs
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... with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) dual inline memory modules (DIMMs). DDR3-SDRAM DIMMs For proper system operation, the DDR3-SDRAM DIMMs must be careful not to 4GB of memory on HP Pro 2000 series models or 8GB of the computer or ...9679; contain the mandatory JEDEC SPD information In addition, the computer supports: ● 512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with each other. For more information, refer Electrostatic Discharge on HP Pro 3000 series models.
... with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) dual inline memory modules (DIMMs). DDR3-SDRAM DIMMs For proper system operation, the DDR3-SDRAM DIMMs must be careful not to 4GB of memory on HP Pro 2000 series models or 8GB of the computer or ...9679; contain the mandatory JEDEC SPD information In addition, the computer supports: ● 512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with each other. For more information, refer Electrostatic Discharge on HP Pro 3000 series models.
Hardware Reference Guide - HP Pro 2000 and 3000 Series Microtower Business PCs
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... The DIMM must disconnect the power cord and wait approximately 30 seconds for the power to cool before adding or removing memory modules. On HP Pro 3000 systems with Intel processors, populate the DIMM sockets in the following order: DIMM1, DIMM2, DIMM3, then DIMM4 Figure 6 Installing a... DIMM NOTE: A memory module can be pushed all the way down firmly into the socket (2). On HP Pro 3000 systems with AMD processors, populate the DIMM sockets in the following order: DIMM1, DIMM3, DIMM2, then ...
... The DIMM must disconnect the power cord and wait approximately 30 seconds for the power to cool before adding or removing memory modules. On HP Pro 3000 systems with Intel processors, populate the DIMM sockets in the following order: DIMM1, DIMM2, DIMM3, then DIMM4 Figure 6 Installing a... DIMM NOTE: A memory module can be pushed all the way down firmly into the socket (2). On HP Pro 3000 systems with AMD processors, populate the DIMM sockets in the following order: DIMM1, DIMM3, DIMM2, then ...
Hardware Reference Guide - HP Pro 2000 and 3000 Series Microtower Business PCs
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Reconnect the power cord and any security devices that were disengaged when the access panel was removed. 8 Hardware Upgrades 11. Lock any external devices, then turn on the computer. The computer should automatically recognize the additional memory when you turn on the computer. 12.
Reconnect the power cord and any security devices that were disengaged when the access panel was removed. 8 Hardware Upgrades 11. Lock any external devices, then turn on the computer. The computer should automatically recognize the additional memory when you turn on the computer. 12.
Hardware Reference Guide - HP Pro 2000 and 3000 Series Microtower Business PCs
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... diskette drive 19 drive cables 14 expansion card 9 hard drive 23 media card reader 19 memory 6 optical drive 16 L locks cable lock 29 HP Business PC Security Lock 30 padlock 29 M media card reader installing 19 removing 18 memory installing 6 specifications 6 O optical drive cleaning 37 installing 16 precautions 37 removing 15 F front bezel ...bezel 4 hard drive 20 media card reader 18 optical drive 15 PCI card 10 PCI Express card 11 S security cable lock 29 hood sensor 32 HP Business PC Security Lock 30 HP Chassis Security Kit 34 padlock 29 port cover 33 shipping preparation 37 specifications...
... diskette drive 19 drive cables 14 expansion card 9 hard drive 23 media card reader 19 memory 6 optical drive 16 L locks cable lock 29 HP Business PC Security Lock 30 padlock 29 M media card reader installing 19 removing 18 memory installing 6 specifications 6 O optical drive cleaning 37 installing 16 precautions 37 removing 15 F front bezel ...bezel 4 hard drive 20 media card reader 18 optical drive 15 PCI card 10 PCI Express card 11 S security cable lock 29 hood sensor 32 HP Business PC Security Lock 30 HP Chassis Security Kit 34 padlock 29 port cover 33 shipping preparation 37 specifications...
Illustrated Parts & Service Map: HP Pro 3000/3080 Business PC Microtower Chassis
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... 512-MB PCIe graphics card * 802.11b/g/n WLAN PCIe adapter * Intel Gigabit NIC, includes bracket * Serial/parallel port PCI adapter * HP FireWire IEEE 1394 PCI card, FH Intel Celeron Processors with alcohol pad and thermal grease: E3300, 1-MB cache, 2.50 GHz E3200, 1-... sink fan connector MEDIA Media card reader connector DIMM1 Memory socket 1 SPDIF OUT Digital line-in/line-out audio connector DIMM2 Memory socket 2 SPKR Speaker connector DIMM3 Memory socket 3 FRNT_AUD Front panel connector DIMM4 Memory socket 4 HP Pro 3000/3080 Illustrated Parts & Service Map, MT chassis 600836...
... 512-MB PCIe graphics card * 802.11b/g/n WLAN PCIe adapter * Intel Gigabit NIC, includes bracket * Serial/parallel port PCI adapter * HP FireWire IEEE 1394 PCI card, FH Intel Celeron Processors with alcohol pad and thermal grease: E3300, 1-MB cache, 2.50 GHz E3200, 1-... sink fan connector MEDIA Media card reader connector DIMM1 Memory socket 1 SPDIF OUT Digital line-in/line-out audio connector DIMM2 Memory socket 2 SPKR Speaker connector DIMM3 Memory socket 3 FRNT_AUD Front panel connector DIMM4 Memory socket 4 HP Pro 3000/3080 Illustrated Parts & Service Map, MT chassis 600836...
Illustrated Parts & Service Map: HP Pro 3000/3080 Business PC Microtower Chassis
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..., On, Power Loss Last State. Protection After AC Allows you to exit Computer Setup without saving changes. Alarm PC Health Exit Chassis Allows you to disable/enable onboard HD audio. Enabling optimizes fan control for a bootable oper- ...memory modules have followed by a three second pause Flashing operation has failed (checksum error, corrupted image, etc.) 1. Replace the system board. Remove the access panel. 4. When you to set POST delay to set system time and date. Put the jumper back on the system. 2. Replace the access panel. 8. HP Pro 3000...
..., On, Power Loss Last State. Protection After AC Allows you to exit Computer Setup without saving changes. Alarm PC Health Exit Chassis Allows you to disable/enable onboard HD audio. Enabling optimizes fan control for a bootable oper- ...memory modules have followed by a three second pause Flashing operation has failed (checksum error, corrupted image, etc.) 1. Replace the system board. Remove the access panel. 4. When you to set POST delay to set system time and date. Put the jumper back on the system. 2. Replace the access panel. 8. HP Pro 3000...
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
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... ...32 Tools and Software Requirements 32 Screws ...33 Cables and Connectors ...33 Hard Drives ...33 Lithium Coin Cell Battery 34 6 Removal and Replacement Procedures Microtower (MT) Chassis 35 Preparation for Disassembly ...35 Access Panel ...36 Front Bezel ...37 Bezel Blanks ...38 Memory ...39 DDR3-SDRAM DIMMs ...39 Populating DIMM Sockets 40 Installing...
... ...32 Tools and Software Requirements 32 Screws ...33 Cables and Connectors ...33 Hard Drives ...33 Lithium Coin Cell Battery 34 6 Removal and Replacement Procedures Microtower (MT) Chassis 35 Preparation for Disassembly ...35 Access Panel ...36 Front Bezel ...37 Bezel Blanks ...38 Memory ...39 DDR3-SDRAM DIMMs ...39 Populating DIMM Sockets 40 Installing...
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
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Expansion Cards ...44 Cable Management ...49 Cable Connections ...50 HP Pro 3000/3080 50 HP Pro 3010 ...51 Drives ...52 Drive Positions ...52 Installing Additional Drives 53 System Board Drive Connections 54 Removing an Optical Drive 56 Installing an ... MicroSaver Security Cable Lock 79 Padlock ...79 HP Business PC Security Lock 80 Hood Sensor ...82 HP Chassis Security Kit ...83 7 Removal and Replacement Procedures Small Form Factor (SFF) Chassis 84 Preparation for Disassembly ...84 Access Panel ...85 Front Bezel ...86 Bezel Blanks ...87 Memory ...88 DDR3-SDRAM DIMMs ...88 Populating DIMM...
Expansion Cards ...44 Cable Management ...49 Cable Connections ...50 HP Pro 3000/3080 50 HP Pro 3010 ...51 Drives ...52 Drive Positions ...52 Installing Additional Drives 53 System Board Drive Connections 54 Removing an Optical Drive 56 Installing an ... MicroSaver Security Cable Lock 79 Padlock ...79 HP Business PC Security Lock 80 Hood Sensor ...82 HP Chassis Security Kit ...83 7 Removal and Replacement Procedures Small Form Factor (SFF) Chassis 84 Preparation for Disassembly ...84 Access Panel ...85 Front Bezel ...86 Bezel Blanks ...87 Memory ...88 DDR3-SDRAM DIMMs ...88 Populating DIMM...
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
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... Audio Problems ...155 Solving Printer Problems ...156 Solving Keyboard and Mouse Problems 158 Solving Hardware Installation Problems 160 Solving Network Problems ...162 Solving Memory Problems ...165 Solving CD-ROM and DVD Problems 166 Solving USB Flash Drive Problems 168 Solving Front Panel Component Problems 169 Solving Internet Access Problems......172 Interpreting POST Audible Codes ...173 Resetting the Password Jumper ...174 Resetting the CMOS Jumper ...175 Contacting Customer Support ...176 Appendix D Specifications ...177 Microtower ...177 Small Form Factor ...180 Index ...182 ix
... Audio Problems ...155 Solving Printer Problems ...156 Solving Keyboard and Mouse Problems 158 Solving Hardware Installation Problems 160 Solving Network Problems ...162 Solving Memory Problems ...165 Solving CD-ROM and DVD Problems 166 Solving USB Flash Drive Problems 168 Solving Front Panel Component Problems 169 Solving Internet Access Problems......172 Interpreting POST Audible Codes ...173 Resetting the Password Jumper ...174 Resetting the CMOS Jumper ...175 Contacting Customer Support ...176 Appendix D Specifications ...177 Microtower ...177 Small Form Factor ...180 Index ...182 ix
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
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...; CompactFlash Card Type 2 ● MicroDrive 7 MS PRO/MS PRO DUO ● Memory Stick (MS) ● Memory Stick Select ● Memory Stick PRO ● MagicGate Memory Stick (MG) ● Memory Stick Duo (MS Duo) Duo (MS PRO Duo) ● Memory Stick PRO- ● MagicGate Memory Duo ● Memory Stick PRO (MS PRO) HG Duo ● Memory Stick Micro (M2) (adapter required) Microtower Models 5 Refer to the following illustration...
...; CompactFlash Card Type 2 ● MicroDrive 7 MS PRO/MS PRO DUO ● Memory Stick (MS) ● Memory Stick Select ● Memory Stick PRO ● MagicGate Memory Stick (MG) ● Memory Stick Duo (MS Duo) Duo (MS PRO Duo) ● Memory Stick PRO- ● MagicGate Memory Duo ● Memory Stick PRO (MS PRO) HG Duo ● Memory Stick Micro (M2) (adapter required) Microtower Models 5 Refer to the following illustration...
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
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...9679; Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for the HP Pro 3000/3080 and the HP Pro 3010. NOTE: If you do the following steps: 1. The Computer Setup Utility screen is turned on, press F10 before the unit... restart the computer. 2. Computer Setup (F10) Utility 13 3 Computer Setup (F10) Utility The computer setup utility differs for processor, graphics, memory, audio, storage, communications, and input devices. ● Modify the boot order of bootable devices such as the computer is divided into menu...
...9679; Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for the HP Pro 3000/3080 and the HP Pro 3010. NOTE: If you do the following steps: 1. The Computer Setup Utility screen is turned on, press F10 before the unit... restart the computer. 2. Computer Setup (F10) Utility 13 3 Computer Setup (F10) Utility The computer setup utility differs for processor, graphics, memory, audio, storage, communications, and input devices. ● Modify the boot order of bootable devices such as the computer is divided into menu...
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
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... ● Processor Type (view only) ● Processor Speed (view only) ● CPUID/PatchID (view only) ● Cache Size (view only) ● Memory Size (view only) ● Integrated MAC (view only) ● System BIOS (view only) ● Chassis Serial Number (view only) ● Asset Tag ...how the SATA controller and devices are available: ● IDE ● RAID ● AHCI Disables/enables the floppy disk controller. (view only) HP Pro 3000/3080 - Table 3-2 Computer Setup-Main Option Description System Information Set Time and Date SATA Port 1 SATA Port 2 SATA Port 3 SATA Port ...
... ● Processor Type (view only) ● Processor Speed (view only) ● CPUID/PatchID (view only) ● Cache Size (view only) ● Memory Size (view only) ● Integrated MAC (view only) ● System BIOS (view only) ● Chassis Serial Number (view only) ● Asset Tag ...how the SATA controller and devices are available: ● IDE ● RAID ● AHCI Disables/enables the floppy disk controller. (view only) HP Pro 3000/3080 - Table 3-2 Computer Setup-Main Option Description System Information Set Time and Date SATA Port 1 SATA Port 2 SATA Port 3 SATA Port ...
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
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... device: ● OnChip VGA ● PCI Slot ● PCIEx MAX DVMT Allocation Allows you to specify the DVMT/system memory allocated for specific Computer Setup options may vary depending on the hardware configuration. Onboard LAN Onboard LAN Boot ROM Disables/enables onboard LAN... ● 0 seconds ● 5 seconds ● 10 seconds ● 15 seconds ● 30 seconds Computer Setup-Advanced NOTE: Support for video memory.: ● 128MB ● 256MB ● Max Onboard HD Audio OnChip USB Controller USB Legacy Support Allows you to disable/enable onboard HD audio. Table...
... device: ● OnChip VGA ● PCI Slot ● PCIEx MAX DVMT Allocation Allows you to specify the DVMT/system memory allocated for specific Computer Setup options may vary depending on the hardware configuration. Onboard LAN Onboard LAN Boot ROM Disables/enables onboard LAN... ● 0 seconds ● 5 seconds ● 10 seconds ● 15 seconds ● 30 seconds Computer Setup-Advanced NOTE: Support for video memory.: ● 128MB ● 256MB ● Max Onboard HD Audio OnChip USB Controller USB Legacy Support Allows you to disable/enable onboard HD audio. Table...
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
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...9679; Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ● Modify the boot order of bootable devices such as the computer is divided into menu ...Allows you to exit Computer Setup without saving changes. Discard Changes and Exit Allows you to reset Computer Setup to factory defaults. HP Pro 3010 - Computer Setup-Exit Table 3-7 Computer Setup-Exit Option Description Save Changes and Exit Allows you must restart the computer and...
...9679; Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ● Modify the boot order of bootable devices such as the computer is divided into menu ...Allows you to exit Computer Setup without saving changes. Discard Changes and Exit Allows you to reset Computer Setup to factory defaults. HP Pro 3010 - Computer Setup-Exit Table 3-7 Computer Setup-Exit Option Description Save Changes and Exit Allows you must restart the computer and...
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
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...◦ SMART Short Self-Test ◦ SMART Extended Self-Test System Information (view only) ● Installed Memory ● Memory Bank 1 ● Memory Bank 2 ● Memory Bank 3 ● Memory Bank 4 ● BIOS Revision ● Core Version ● Product Number ● Model Number (press Enter...WARNING! Table 3-10 Computer Setup-Advanced Option Description CPU Type (view only) CPU Speed (view only) Cache RAM (view only) HP Pro 3010 - HDD only) 4th Drive ◦ Transfer Mode ● Smart Support - Table 3-9 Computer Setup-Main (continued) Floppy Diskette...
...◦ SMART Short Self-Test ◦ SMART Extended Self-Test System Information (view only) ● Installed Memory ● Memory Bank 1 ● Memory Bank 2 ● Memory Bank 3 ● Memory Bank 4 ● BIOS Revision ● Core Version ● Product Number ● Model Number (press Enter...WARNING! Table 3-10 Computer Setup-Advanced Option Description CPU Type (view only) CPU Speed (view only) Cache RAM (view only) HP Pro 3010 - HDD only) 4th Drive ◦ Transfer Mode ● Smart Support - Table 3-9 Computer Setup-Main (continued) Floppy Diskette...