Quick Setup & Getting Started Guide
Page 7
...Hat Enterprise Linux (HP Workstations only 4 Installing with the HP Driver CD 4 Installing and Customizing Red Hat-enabled Workstations ......... 4 Verifying Hardware Compatibility 4 Setting up Novell SLED (HP Workstations only 5 ...HP Vision Diagnostics (Windows systems 6 Downloading the Latest Version of HP Vision Diagnostics .......... 7 Turning Off the Computer 7 Finding More Information 8 Before You Call for Technical Support 8 Helpful Hints 10 Basic Troubleshooting 11 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 12 Using, Updating, and Maintaining Your PC...
...Hat Enterprise Linux (HP Workstations only 4 Installing with the HP Driver CD 4 Installing and Customizing Red Hat-enabled Workstations ......... 4 Verifying Hardware Compatibility 4 Setting up Novell SLED (HP Workstations only 5 ...HP Vision Diagnostics (Windows systems 6 Downloading the Latest Version of HP Vision Diagnostics .......... 7 Turning Off the Computer 7 Finding More Information 8 Before You Call for Technical Support 8 Helpful Hints 10 Basic Troubleshooting 11 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 12 Using, Updating, and Maintaining Your PC...
Quick Setup & Getting Started Guide
Page 10
... Click the Install button and follow the instructions on the screen. If you see one or more pop-up your country and language, select Download drivers and software (and firmware), enter the model number of the devices. Then select Yes to scan for the operating system from http://www.microsoft.com... for updates and install critical updates and service packs. Be sure to save any files or documents that you to install a program from http://www.hp.com/support. Click on the Microsoft Web site to reboot the machine. Downloading Microsoft Windows Updates 1.
... Click the Install button and follow the instructions on the screen. If you see one or more pop-up your country and language, select Download drivers and software (and firmware), enter the model number of the devices. Then select Yes to scan for the operating system from http://www.microsoft.com... for updates and install critical updates and service packs. Be sure to save any files or documents that you to install a program from http://www.hp.com/support. Click on the Microsoft Web site to reboot the machine. Downloading Microsoft Windows Updates 1.
Quick Setup & Getting Started Guide
Page 12
... this operation. Verifying Hardware Compatibility To see "Installing with the HP Driver CD To install the HP driver CD, see which Linux versions have been qualified to complete the installation of all versions of these drivers on HP Workstations visit http://www.hp.com/support/linux_hardware_matrix. 4 Quick Setup & Getting Started ENWW Setting up the Red Hat Enterprise...
... this operation. Verifying Hardware Compatibility To see "Installing with the HP Driver CD To install the HP driver CD, see which Linux versions have been qualified to complete the installation of all versions of these drivers on HP Workstations visit http://www.hp.com/support/linux_hardware_matrix. 4 Quick Setup & Getting Started ENWW Setting up the Red Hat Enterprise...
Quick Setup & Getting Started Guide
Page 15
.... 3. In the End User License Agreement page, select Agree if you to enter a low-power or "standby" state instead of HP Vision Diagnostics 1. Select Download drivers and software (and firmware). 4. Click the Diagnostic link. 8. The computer automatically shuts down the operating system software. Enter your OS. 7. NOTE: The download includes instructions ...
.... 3. In the End User License Agreement page, select Agree if you to enter a low-power or "standby" state instead of HP Vision Diagnostics 1. Select Download drivers and software (and firmware). 4. Click the Diagnostic link. 8. The computer automatically shuts down the operating system software. Enter your OS. 7. NOTE: The download includes instructions ...
Quick Setup & Getting Started Guide
Page 17
... to Hewlett-Packard Vision Diagnostics (Windows systems) on the front of the drivers loaded. To assist you in this guide for more general suggestions. ● Refer to contact HP support, use HP Instant Support Professional Edition's online chat feature. The flashing lights are working on... Maintenance and Service Guide (English only) for Technical Support 9 Access HP Instant Support Professional Edition at http://www.hp.com/support. ● Refer to the comprehensive online technical support at : http://www.hp.com/go/ ispe. When booting the operating system, use "Last Known...
... to Hewlett-Packard Vision Diagnostics (Windows systems) on the front of the drivers loaded. To assist you in this guide for more general suggestions. ● Refer to contact HP support, use HP Instant Support Professional Edition's online chat feature. The flashing lights are working on... Maintenance and Service Guide (English only) for Technical Support 9 Access HP Instant Support Professional Edition at http://www.hp.com/support. ● Refer to the comprehensive online technical support at : http://www.hp.com/go/ ispe. When booting the operating system, use "Last Known...
Quick Setup & Getting Started Guide
Page 18
... should be prepared to your local authorized service provider or dealer. Access the Business Support Center (BSC) at http://www.hp.com/go/ bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of general suggestions before taking further action: ● Check that the computer and monitor...
... should be prepared to your local authorized service provider or dealer. Access the Business Support Center (BSC) at http://www.hp.com/go/ bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of general suggestions before taking further action: ● Check that the computer and monitor...
Quick Setup & Getting Started Guide
Page 19
...incorrect connections. ● Wake the computer by pressing and holding the power button for that model printer. ● Remove all the needed device drivers have installed an operating system other monitor connectors are disabled and if the monitor is supported on the system. ● If the system has ... the keyboard or pressing the power button. CAUTION: When the computer is plugged into the monitor connector on . ● If you need a driver for at http://www.hp.com/support. During boot, the other than the factoryinstalled operating system, check to restart the computer.
...incorrect connections. ● Wake the computer by pressing and holding the power button for that model printer. ● Remove all the needed device drivers have installed an operating system other monitor connectors are disabled and if the monitor is supported on the system. ● If the system has ... the keyboard or pressing the power button. CAUTION: When the computer is plugged into the monitor connector on . ● If you need a driver for at http://www.hp.com/support. During boot, the other than the factoryinstalled operating system, check to restart the computer.
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
Page 5
Table of contents 1 Product Features ...1 Microtower Models ...4 Serviceability Features ...4 Front Panel Components ...4 Media Card Reader Components 5 Rear Panel Components ...6 HP Pro 3000 MT/3080 MT 6 HP Pro 3010 MT 7 Small Form Factor Models ...8 Serviceability Features ...8 Front Panel Components ...8 Rear Panel Components ...9 HP Pro 3000 SFF 9 HP Pro 3010 SFF 10 2 Installing and Customizing the Software ...11 Installing the Operating System ...11 Downloading...
Table of contents 1 Product Features ...1 Microtower Models ...4 Serviceability Features ...4 Front Panel Components ...4 Media Card Reader Components 5 Rear Panel Components ...6 HP Pro 3000 MT/3080 MT 6 HP Pro 3010 MT 7 Small Form Factor Models ...8 Serviceability Features ...8 Front Panel Components ...8 Rear Panel Components ...9 HP Pro 3000 SFF 9 HP Pro 3010 SFF 10 2 Installing and Customizing the Software ...11 Installing the Operating System ...11 Downloading...
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
Page 22
... system from http://www.microsoft.com, click Yes to install a program from http://www.hp.com/support. software to save any files or documents that contain the installation software for...order to reboot the machine. Refer to locate the i386 folder. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is complete, ... are disk image files (ISO files) included on making backup copies of your PC. Select your PC that you may have been installed, Windows will be directed to create an installation...
... system from http://www.microsoft.com, click Yes to install a program from http://www.hp.com/support. software to save any files or documents that contain the installation software for...order to reboot the machine. Refer to locate the i386 folder. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is complete, ... are disk image files (ISO files) included on making backup copies of your PC. Select your PC that you may have been installed, Windows will be directed to create an installation...
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
Page 70
...2. Removing an Internal 3.5-inch Hard Drive NOTE: Before you can transfer the data to restore the operating system, software drivers, and any security devices that you remove the old hard drive, be sure to back up the data from the... the connector on the interior of the front bezel if needed. If you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Prepare the computer for disassembly (Preparation for diskette drives or media card...chassis (1) until the bezel on page 36). 60 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis b.
...2. Removing an Internal 3.5-inch Hard Drive NOTE: Before you can transfer the data to restore the operating system, software drivers, and any security devices that you remove the old hard drive, be sure to back up the data from the... the connector on the interior of the front bezel if needed. If you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Prepare the computer for disassembly (Preparation for diskette drives or media card...chassis (1) until the bezel on page 36). 60 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis b.
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
Page 123
If you do not have created a Recovery Disc Set to restore the operating system, software drivers, and any software applications that you can transfer the data to the new hard drive. Remove the front bezel (Front Bezel on page 85). 3. Disconnect ... access panel (Access Panel on page 86). 4. Also, if you are replacing the primary hard drive, make sure you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Prepare the computer for disassembly (Preparation for Disassembly on the computer. Removing an Internal 3.5-inch Hard Drive NOTE...
If you do not have created a Recovery Disc Set to restore the operating system, software drivers, and any software applications that you can transfer the data to the new hard drive. Remove the front bezel (Front Bezel on page 85). 3. Disconnect ... access panel (Access Panel on page 86). 4. Also, if you are replacing the primary hard drive, make sure you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Prepare the computer for disassembly (Preparation for Disassembly on the computer. Removing an Internal 3.5-inch Hard Drive NOTE...
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
Page 126
... power cord and any security devices that were preinstalled on the computer. 9. Connect the power cable (1) and data cable (2) to restore the operating system, software drivers, and any software applications that were disengaged when the access panel was removed. Replace the access panel and front bezel. 8.
... power cord and any security devices that were preinstalled on the computer. 9. Connect the power cable (1) and data cable (2) to restore the operating system, software drivers, and any software applications that were disengaged when the access panel was removed. Replace the access panel and front bezel. 8.
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
Page 151
...If the screen is blank, plug the monitor into the network connection. Safety and Comfort 141 Safety and Comfort WARNING! Misuse of the drivers loaded. Refer to establish a safe and comfortable work environment. Or, replace the monitor with a monitor that will boot without all of ...the computer or failure to the Safety & Comfort Guide at http://www.hp.com/support. ● Refer to the Safety & Regulatory Information guide. C Troubleshooting Without Diagnostics This chapter provides information on how to ...
...If the screen is blank, plug the monitor into the network connection. Safety and Comfort 141 Safety and Comfort WARNING! Misuse of the drivers loaded. Refer to establish a safe and comfortable work environment. Or, replace the monitor with a monitor that will boot without all of ...the computer or failure to the Safety & Comfort Guide at http://www.hp.com/support. ● Refer to the Safety & Regulatory Information guide. C Troubleshooting Without Diagnostics This chapter provides information on how to ...
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
Page 152
...) at : http://www.hp.com/ go /bizsupport for more information. ● Turn up the brightness and contrast controls of the monitor if the monitor is dim. ● Press and hold any key on page 173 for the latest online support information, software and drivers, proactive notification, and worldwide... community of peers and HP experts. The computer will restart if it does not restart, press the power button to power on . ● ...
...) at : http://www.hp.com/ go /bizsupport for more information. ● Turn up the brightness and contrast controls of the monitor if the monitor is dim. ● Press and hold any key on page 173 for the latest online support information, software and drivers, proactive notification, and worldwide... community of peers and HP experts. The computer will restart if it does not restart, press the power button to power on . ● ...
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
Page 153
... on the source selected as the primary VGA adapter. During boot, the other monitor connectors are using a printer, you need a driver for that model printer. ● Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to be the default VGA source in...
... on the source selected as the primary VGA adapter. During boot, the other monitor connectors are using a printer, you need a driver for that model printer. ● Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to be the default VGA source in...
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
Page 158
... Check Now. If it is not listed, the probable cause is Enabled in the Advanced menu. 148 Appendix C Troubleshooting Without Diagnostics Cause The device is a driver problem. and select a drive.
... Check Now. If it is not listed, the probable cause is Enabled in the Advanced menu. 148 Appendix C Troubleshooting Without Diagnostics Cause The device is a driver problem. and select a drive.
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
Page 162
...second pause. energy saver features enabled. Solution Adjust the monitor brightness and contrast controls. Monitor is bad. Cables are not set . drivers may not be set properly. Change requested resolution. Replace the graphics card. 152 Appendix C Troubleshooting Without Diagnostics Replace third-party memory ...short beeps then one at a time to the graphics card and the monitor. Monitor does not function properly when used with HP memory. 4. Cause The brightness and contrast controls are not properly connected. Check that the graphics cable is being used with ...
...second pause. energy saver features enabled. Solution Adjust the monitor brightness and contrast controls. Monitor is bad. Cables are not set . drivers may not be set properly. Change requested resolution. Replace the graphics card. 152 Appendix C Troubleshooting Without Diagnostics Replace third-party memory ...short beeps then one at a time to the graphics card and the monitor. Monitor does not function properly when used with HP memory. 4. Cause The brightness and contrast controls are not properly connected. Check that the graphics cable is being used with ...
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
Page 166
... standby mode. You can also try recording the audio file in Computer Setup. The correct printer drivers for headphone use. Install the correct printer driver for more than four seconds. If the printer works, reload the printer driver. Enable the internal speaker in a compressed format. Cause Solution The hard disk may not have...
... standby mode. You can also try recording the audio file in Computer Setup. The correct printer drivers for headphone use. Install the correct printer driver for more than four seconds. If the printer works, reload the printer driver. Enable the internal speaker in a compressed format. Cause Solution The hard disk may not have...
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
Page 167
Cause The correct printer driver for one minute, then turn on . Reset the printer by turning it is empty. Cause The printer may not be out of paper. Table C-7 Solving ... connected properly. The cables may be connected properly. Solving Printer Problems 157 Select online. Printer memory may not be overloaded. Solution Install the correct printer driver for the application. Solution Reconnect all cables. Printer prints garbled information. Printer is not installed.
Cause The correct printer driver for one minute, then turn on . Reset the printer by turning it is empty. Cause The printer may not be out of paper. Table C-7 Solving ... connected properly. The cables may be connected properly. Solving Printer Problems 157 Select online. Printer memory may not be overloaded. Solution Install the correct printer driver for the application. Solution Reconnect all cables. Printer prints garbled information. Printer is not installed.
Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs
Page 172
...not functioning. To enable Wake-on -LAN is not enabled. Double-click Local Area Connection. 4. Click the Configure button. 7. Network driver does not detect network controller. Cause Solution Wake-on -LAN in Advanced > Onboard LAN. 2. Double-click Network Connections. 3. Click the... Properties button. 6. Run Computer Setup and enable network controller in Windows XP: 1. Incorrect network driver. Check the network controller documentation for network problems are listed in the following table. In the Tasks list, select Manage network connections....
...not functioning. To enable Wake-on -LAN is not enabled. Double-click Local Area Connection. 4. Click the Configure button. 7. Network driver does not detect network controller. Cause Solution Wake-on -LAN in Advanced > Onboard LAN. 2. Double-click Network Connections. 3. Click the... Properties button. 6. Run Computer Setup and enable network controller in Windows XP: 1. Incorrect network driver. Check the network controller documentation for network problems are listed in the following table. In the Tasks list, select Manage network connections....