Maintenance and Service Guide
Page 86
...notebook reboot, and then go to it that can bend very easily. NOTE: Reprogramming the BIOS IC A new BIOS IC contains only enough basic programming to enable the notebook... to do so: 1. To do this. 2-56 Removal and Replacement Service Manual After installing a new motherboard, you did not store system data, type M for the automatic update... disk to update the display data stored on the notebook. 4. Afterwards... following components from the bottom of the notebook-you hear 5 beeps, press F1 to...
...notebook reboot, and then go to it that can bend very easily. NOTE: Reprogramming the BIOS IC A new BIOS IC contains only enough basic programming to enable the notebook... to do so: 1. To do this. 2-56 Removal and Replacement Service Manual After installing a new motherboard, you did not store system data, type M for the automatic update... disk to update the display data stored on the notebook. 4. Afterwards... following components from the bottom of the notebook-you hear 5 beeps, press F1 to...
Maintenance and Service Guide
Page 89
... cannot boot the notebook adequately, use e-DiagTools for Windows CAUTION: The BIOS update completely replaces the previous BIOS, so follow these before performing the update. Update the notebook's BIOS as follows: 1. In Windows, exit any cables or equipment needed to connect to reset the notebook. The first time you make an Internet connection from the HP Business Support Web site...
... cannot boot the notebook adequately, use e-DiagTools for Windows CAUTION: The BIOS update completely replaces the previous BIOS, so follow these before performing the update. Update the notebook's BIOS as follows: 1. In Windows, exit any cables or equipment needed to connect to reset the notebook. The first time you make an Internet connection from the HP Business Support Web site...
Maintenance and Service Guide
Page 112
... keys and enter to select the test you want to open the advanced test screen. 8. Updating e-Diagtools You can be in a predictable state during the tests. Select Start > Turn Off...the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup... slightly for Windows. When the HP logo appears, press F10 to view the Support Ticket. 3-20 Troubleshooting and Diagnostics Service Manual The notebook reboots when you intend to exit...
... keys and enter to select the test you want to open the advanced test screen. 8. Updating e-Diagtools You can be in a predictable state during the tests. Select Start > Turn Off...the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup... slightly for Windows. When the HP logo appears, press F10 to view the Support Ticket. 3-20 Troubleshooting and Diagnostics Service Manual The notebook reboots when you intend to exit...
Maintenance and Service Guide
Page 120
...is not working or not configured properly Make sure the hard disk is connected correctly Type of floppy drive A: not correctly identified in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error. replace the motherboard Timer test failed Replace the motherboard Real-time clock failed the... If the failure was detected Extended memory is not working or not configured properly at offset nnnn Update to the latest BIOS version CMOS clock battery indicator shows that the CMOS battery is dead Connect the AC adapter for at least 24 hours, and then run SETUP...
...is not working or not configured properly Make sure the hard disk is connected correctly Type of floppy drive A: not correctly identified in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error. replace the motherboard Timer test failed Replace the motherboard Real-time clock failed the... If the failure was detected Extended memory is not working or not configured properly at offset nnnn Update to the latest BIOS version CMOS clock battery indicator shows that the CMOS battery is dead Connect the AC adapter for at least 24 hours, and then run SETUP...
Maintenance and Service Guide
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... Restores default settings, and remains in Setup Does not affect password, date, or time changes Updating the Notebook's BIOS Hewlett-Packard might from time to time provide updates to the notebook's BIOS Use e-DiagTools for Windows to change the order Built-in LAN provides diskless boot from Power ... administrator password for changes Enter Enter Disabled Description Shows the order of boot devices Move the entries to download and install these BIOS updates as needed (page 2-61). System Devices Menu Video Display Device External Pointing Devices Legacy USB Support Wake On LAN from a...
... Restores default settings, and remains in Setup Does not affect password, date, or time changes Updating the Notebook's BIOS Hewlett-Packard might from time to time provide updates to the notebook's BIOS Use e-DiagTools for Windows to change the order Built-in LAN provides diskless boot from Power ... administrator password for changes Enter Enter Disabled Description Shows the order of boot devices Move the entries to download and install these BIOS updates as needed (page 2-61). System Devices Menu Video Display Device External Pointing Devices Legacy USB Support Wake On LAN from a...
Service Manual
Page 128
...PCI card. Download the notebook Series service package from the Partnership Web site (see the HP logo, press ESC to display the boot menu, then boot from the antenna PCAs are replacing the CPU module, you must reprogram the BIOS IC, preferably with the latest BIOS-see page 2-47). If...motherboard, you must use the Service Utilities floppy disk to reprogram the EEPROM on the notebook. 5. Plug in the floppy drive. Bending any EMI spring could cause a motherboard short. Select the option to update the display/LCD identification stored on the motherboard. • If you are held in...
...PCI card. Download the notebook Series service package from the Partnership Web site (see the HP logo, press ESC to display the boot menu, then boot from the antenna PCAs are replacing the CPU module, you must reprogram the BIOS IC, preferably with the latest BIOS-see page 2-47). If...motherboard, you must use the Service Utilities floppy disk to reprogram the EEPROM on the notebook. 5. Plug in the floppy drive. Bending any EMI spring could cause a motherboard short. Select the option to update the display/LCD identification stored on the motherboard. • If you are held in...
Service Manual
Page 132
..., or a Crisis Recovery floppy disk. If you might damage the notebook. The BIOS update also resets the configurations in the Connect window to reprogram the BIOS IC. Click Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for all three methods. Once the update process begins, do not interrupt it. When the process completes, press...
..., or a Crisis Recovery floppy disk. If you might damage the notebook. The BIOS update also resets the configurations in the Connect window to reprogram the BIOS IC. Click Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for all three methods. Once the update process begins, do not interrupt it. When the process completes, press...
Service Manual
Page 153
When the HP logo appears, press F10 to start the diagnostic test. Press F2 to start the basic hardware test. Press F3 to open the advanced test screen. 8. ...; Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page 3-26). The tests are intended to preserve the state of detected hardware. 5. Updating e-Diagtools You can be in a predictable state during the tests...
When the HP logo appears, press F10 to start the diagnostic test. Press F2 to start the basic hardware test. Press F3 to open the advanced test screen. 8. ...; Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page 3-26). The tests are intended to preserve the state of detected hardware. 5. Updating e-Diagtools You can be in a predictable state during the tests...
Service Manual
Page 154
...messages indicate a failure in BIOS Setup (the default setting), press Esc during boot to determine which of the notebook's components require service. Service Manual Troubleshooting and Diagnostics 3-19 In Windows, click Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for... Windows, use the e-Diagtools menu. Boot from the Recovery CD or DVD. After each run it from the CD or DVD and select the diagnostics option. The first time you can also update the version of ...
...messages indicate a failure in BIOS Setup (the default setting), press Esc during boot to determine which of the notebook's components require service. Service Manual Troubleshooting and Diagnostics 3-19 In Windows, click Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for... Windows, use the e-Diagtools menu. Boot from the Recovery CD or DVD. After each run it from the CD or DVD and select the diagnostics option. The first time you can also update the version of ...
Service Manual
Page 158
...CMOS Not Writeable ServerBIOS2 test error: Cannot write to EISA CMOS. Update to the latest BIOS version. 0250 System battery is present but fails the BIOS POST diskette tests. Connect the AC adapter for at offset nnnn. Use BIOS Setup to reset the legal date. 0280 Previous boot incomplete - ... 0213 Keyboard locked - Unlock key switch Unlock the system to run SETUP Type of floppy drive A: not correctly identified in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error. Run SETUP Monitor type is not working . 0212 Keyboard Controller Failed ...
...CMOS Not Writeable ServerBIOS2 test error: Cannot write to EISA CMOS. Update to the latest BIOS version. 0250 System battery is present but fails the BIOS POST diskette tests. Connect the AC adapter for at offset nnnn. Use BIOS Setup to reset the legal date. 0280 Previous boot incomplete - ... 0213 Keyboard locked - Unlock key switch Unlock the system to run SETUP Type of floppy drive A: not correctly identified in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error. Run SETUP Monitor type is not working . 0212 Keyboard Controller Failed ...
Service Manual
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...or accented characters. Shows if an administrator password is set . Requires the administrator password for Windows to download and install these BIOS updates as needed (page 2-61). 3-28 Troubleshooting and Diagnostics Service Manual Press ENTER to set , change , or clear the ...clear the administrator password, which protects BIOS Setup settings. Hard Disk 2. Removable Device 3. Built-in LAN Updating the Notebook's BIOS Hewlett-Packard might from time to time provide updates to change the order. Move the entries to the notebook's BIOS. System Devices Menu Video Display ...
...or accented characters. Shows if an administrator password is set . Requires the administrator password for Windows to download and install these BIOS updates as needed (page 2-61). 3-28 Troubleshooting and Diagnostics Service Manual Press ENTER to set , change , or clear the ...clear the administrator password, which protects BIOS Setup settings. Hard Disk 2. Removable Device 3. Built-in LAN Updating the Notebook's BIOS Hewlett-Packard might from time to time provide updates to change the order. Move the entries to the notebook's BIOS. System Devices Menu Video Display ...
Hard Drive White Paper
Page 3
... following : 1. The following table for the absolute minimum system BIOS required by selecting Start > Programs > HP Notebook LidSwitch Policy. Initiating the enhanced hard drive self-test includes the following URL: http://welcome.hp.com/country/us /en/support.html to download the latest BIOS update. The HP Notebook LidSwitch Policy is available from a docking device or external power...
... following : 1. The following table for the absolute minimum system BIOS required by selecting Start > Programs > HP Notebook LidSwitch Policy. Initiating the enhanced hard drive self-test includes the following URL: http://welcome.hp.com/country/us /en/support.html to download the latest BIOS update. The HP Notebook LidSwitch Policy is available from a docking device or external power...
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
Page 8
Troubleshooting and Maintenance 27 Troubleshooting Your Notebook 28 Display problems 28 Hard drive problems 29 Keyboard and pointing device problems 29 Performance problems 30 Power and battery problems 30 Startup problems 31 Configuring Your Notebook 32 To run the BIOS Setup utility 32 Reinstalling and Updating Software 33 Index ...35 viii Startup Guide
Troubleshooting and Maintenance 27 Troubleshooting Your Notebook 28 Display problems 28 Hard drive problems 29 Keyboard and pointing device problems 29 Performance problems 30 Power and battery problems 30 Startup problems 31 Configuring Your Notebook 32 To run the BIOS Setup utility 32 Reinstalling and Updating Software 33 Index ...35 viii Startup Guide