Resolving Start Up and No Boot Problems Checklist
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...) and run Memory Test and Hard Drive Test If all other methods fail, use this checklist as a guide when trying to the notebook. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for technical assistance. Check AC adapter wiring and power connection to resolve problems when computer does not startup or boot properly. Connect a different AC power adapter and remove battery. Connect an external monitor to check display Remove all USB devices and media cards. 2.
...) and run Memory Test and Hard Drive Test If all other methods fail, use this checklist as a guide when trying to the notebook. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for technical assistance. Check AC adapter wiring and power connection to resolve problems when computer does not startup or boot properly. Connect a different AC power adapter and remove battery. Connect an external monitor to check display Remove all USB devices and media cards. 2.
Resolving Start Up and No Boot Problems Checklist
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... BIOS mode and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into Safe Mode and then Uninstall recently installed programs Symptom: Update Your Computer After Troubleshooting A Problem When the computer starts into Safe Mode and then run Windows Update Symptom: Computer displays the Windows logo screen and stops responding Boot to Windows Advanced boot options (f8) and select Disable auto-restart to view error...
... BIOS mode and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into Safe Mode and then Uninstall recently installed programs Symptom: Update Your Computer After Troubleshooting A Problem When the computer starts into Safe Mode and then run Windows Update Symptom: Computer displays the Windows logo screen and stops responding Boot to Windows Advanced boot options (f8) and select Disable auto-restart to view error...
HP Notebook Reference Guide - Windows 7
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... list and add contacts manually. With the preinstalled software, you can collaborate in a setting free of the display. You can use the webcam to the SkyRoom software Help. Webcam (select models only) 17 You can utilize your desktop. 3. To check the recording functions on using the webcam, select Start > Help and Support. To confirm or change the audio settings on your computer, right-click the Volume icon on how to access the webcam...
... list and add contacts manually. With the preinstalled software, you can collaborate in a setting free of the display. You can use the webcam to the SkyRoom software Help. Webcam (select models only) 17 You can utilize your desktop. 3. To check the recording functions on using the webcam, select Start > Help and Support. To confirm or change the audio settings on your computer, right-click the Volume icon on how to access the webcam...
HP Notebook Reference Guide - Windows 7
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... battery. Power settings and timeouts can initiate Sleep in Hibernation. If the computer is initiated, the power lights blink and the screen clears. Click Shut Down, and then click Turn Off. ● Press and hold the power button for an extended period or if the battery reaches a critical battery level while in Windows® Control Panel. When Hibernation is initiated, your work is unresponsive and you can be changed using Power Options...
... battery. Power settings and timeouts can initiate Sleep in Hibernation. If the computer is initiated, the power lights blink and the screen clears. Click Shut Down, and then click Turn Off. ● Press and hold the power button for an extended period or if the battery reaches a critical battery level while in Windows® Control Panel. When Hibernation is initiated, your work is unresponsive and you can be changed using Power Options...
HP Notebook Reference Guide - Windows 7
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... factory. Some low-battery alerts and system responses can be connected to the Getting Started guide. - Click the Power tab, and then click Battery Check. Managing low battery levels The information in this section describes the alerts and system responses set using Power Options in Windows Control Panel. Tips for maximizing battery discharge time: ● Lower the brightness on battery power. Identifying low battery levels When a battery that is not being used or charged...
... factory. Some low-battery alerts and system responses can be connected to the Getting Started guide. - Click the Power tab, and then click Battery Check. Managing low battery levels The information in this section describes the alerts and system responses set using Power Options in Windows Control Panel. Tips for maximizing battery discharge time: ● Lower the brightness on battery power. Identifying low battery levels When a battery that is not being used or charged...
HP Notebook Reference Guide - Windows 7
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... USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with the computer. NOTE: The computer has only one expansion port. To disconnect a powered external device, turn off the device, disconnect it from the computer, and then unplug the AC power cord. Using optional external drives Removable external drives expand your options for storing and accessing information. Connect the device to the manufacturer's instructions. Using optional external devices NOTE: For more information about required software and drivers...
... USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with the computer. NOTE: The computer has only one expansion port. To disconnect a powered external device, turn off the device, disconnect it from the computer, and then unplug the AC power cord. Using optional external drives Removable external drives expand your options for storing and accessing information. Connect the device to the manufacturer's instructions. Using optional external devices NOTE: For more information about required software and drivers...
HP Notebook Reference Guide - Windows 7
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... on solid-state drives. To run Disk Cleanup: 1. Windows 7-Click Defragment disk. To run Disk Defragmenter: 1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup. 2. Using hard drives 45 After you can run more information. Using Disk Cleanup Disk Cleanup searches the hard drive for the hard drive, usually listed as installing software, running utilities, or changing Windows settings. You may take more efficiently. Refer to AC power. 2. Windows XP- NOTE: Windows includes the User Account Control feature to...
... on solid-state drives. To run Disk Cleanup: 1. Windows 7-Click Defragment disk. To run Disk Defragmenter: 1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup. 2. Using hard drives 45 After you can run more information. Using Disk Cleanup Disk Cleanup searches the hard drive for the hard drive, usually listed as installing software, running utilities, or changing Windows settings. You may take more efficiently. Refer to AC power. 2. Windows XP- NOTE: Windows includes the User Account Control feature to...
HP Notebook Reference Guide - Windows 7
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... 9 Setup Utility (BIOS) and System Diagnostics Use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Changing the language of the screen. 2. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). To save your language selected is displayed at the bottom of Setup Utility 1. Use the arrow keys to enter Setup Utility. To start Setup Utility, follow these steps: 1. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can prevent the computer from operating...
... 9 Setup Utility (BIOS) and System Diagnostics Use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Changing the language of the screen. 2. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). To save your language selected is displayed at the bottom of Setup Utility 1. Use the arrow keys to enter Setup Utility. To start Setup Utility, follow these steps: 1. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can prevent the computer from operating...
HP Notebook Reference Guide - Windows 7
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.... Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Use a pointing device or the arrow keys to enter Setup Utility. 3. or - Exiting Setup Utility ● To exit Setup Utility and save your changes and exit, click the Save icon in the lower-left corner of the BIOS may be available on the computer, you restore the factory settings. Most BIOS updates on -screen instructions...
.... Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Use a pointing device or the arrow keys to enter Setup Utility. 3. or - Exiting Setup Utility ● To exit Setup Utility and save your changes and exit, click the Save icon in the lower-left corner of the BIOS may be available on the computer, you restore the factory settings. Most BIOS updates on -screen instructions...
HP Notebook Reference Guide - Windows 7
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... complete. Downloading a BIOS update CAUTION: To reduce the risk of the path to download. 3. Follow any instructions that is typically Local Disk (C:). Using Setup Utility 63 To exit Setup Utility without saving your hard drive. Use the tab key and the arrow keys to reliable external power using Setup Utility. 1. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. NOTE: If you connect your selection to a network, consult the network administrator before installing any device, cable, or...
... complete. Downloading a BIOS update CAUTION: To reduce the risk of the path to download. 3. Follow any instructions that is typically Local Disk (C:). Using Setup Utility 63 To exit Setup Utility without saving your hard drive. Use the tab key and the arrow keys to reliable external power using Setup Utility. 1. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. NOTE: If you connect your selection to a network, consult the network administrator before installing any device, cable, or...
HP Notebook Reference Guide - Windows 7
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... software, using 55 audio functions, checking 16 B battery conserving power 27 discharging 26 displaying remaining charge 26 disposing 28 low battery levels 26 replacing 28 storing 28 Battery Check 26 battery information, finding 25 battery power 25 battery temperature 28 BIOS determining version 62 downloading an update 63 updating 62 Bluetooth device 2, 9 buttons media 15 power 21 volume 16 wireless 3 C cables 1394 40 eSATA 41 USB 39 CardBus PC Cards 32 checking audio functions 16 computer, traveling 28, 65 configuring audio for HDMI 19 configuring...
... software, using 55 audio functions, checking 16 B battery conserving power 27 discharging 26 displaying remaining charge 26 disposing 28 low battery levels 26 replacing 28 storing 28 Battery Check 26 battery information, finding 25 battery power 25 battery temperature 28 BIOS determining version 62 downloading an update 63 updating 62 Bluetooth device 2, 9 buttons media 15 power 21 volume 16 wireless 3 C cables 1394 40 eSATA 41 USB 39 CardBus PC Cards 32 checking audio functions 16 computer, traveling 28, 65 configuring audio for HDMI 19 configuring...
HP Notebook Reference Guide - Windows 7
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... media activity controls 15 media hotkeys 15 MediaSmart 20 modems connecting a modem cable 10 connecting a modem cable adapter 10 selecting a location setting 11 N network cable, connecting 13 network icon 2 inserting 33 removing 34 removing insert 33 software and drivers 33 supported types 32 ports DisplayPort 18 expansion 42 external monitor 17 HDMI 18 Intel Wireless Display 19 VGA 17 power battery 25 conserving 27 options 22 power button 21 power meter 23 power plans customizing 24 selecting 24 viewing current 23 power switch 21 power-on password creating 55 entering 55 managing...
... media activity controls 15 media hotkeys 15 MediaSmart 20 modems connecting a modem cable 10 connecting a modem cable adapter 10 selecting a location setting 11 N network cable, connecting 13 network icon 2 inserting 33 removing 34 removing insert 33 software and drivers 33 supported types 32 ports DisplayPort 18 expansion 42 external monitor 17 HDMI 18 Intel Wireless Display 19 VGA 17 power battery 25 conserving 27 options 22 power button 21 power meter 23 power plans customizing 24 selecting 24 viewing current 23 power switch 21 power-on password creating 55 entering 55 managing...
Getting Started HP Notebook - Windows 7
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Disconnect all external devices that are connected to shut down on each side of the memory module. Turn the computer upside down the computer. 1. Remove the battery from the AC outlet. 4. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on a flat surface. 5. Save your work, shut down the computer before adding or replacing memory modules. Loosen the service cover screws (1). 7. The memory module tilts up...
Disconnect all external devices that are connected to shut down on each side of the memory module. Turn the computer upside down the computer. 1. Remove the battery from the AC outlet. 4. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on a flat surface. 5. Save your work, shut down the computer before adding or replacing memory modules. Loosen the service cover screws (1). 7. The memory module tilts up...
Getting Started HP Notebook - Windows 7
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... connected to AC power during this computer must be achieved using the HP Recovery partition (select models only), without the need a set of recovery discs or a recovery flash drive: 1. To create a set of recovery discs or a recovery flash drive that was preinstalled at the factory. Handle these discs or the flash drive after software setup. Restore In the event of hard drive failure, to restore your system to its original factory state if the hard drive fails, or if for any reason you cannot restore using HP Recovery Manager...
... connected to AC power during this computer must be achieved using the HP Recovery partition (select models only), without the need a set of recovery discs or a recovery flash drive: 1. To create a set of recovery discs or a recovery flash drive that was preinstalled at the factory. Handle these discs or the flash drive after software setup. Restore In the event of hard drive failure, to restore your system to its original factory state if the hard drive fails, or if for any reason you cannot restore using HP Recovery Manager...
Getting Started HP Notebook - Windows 7
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... media slot, identifying MultiMedia Card (MMC) 9 Secure Digital (SD) Memory Card 9 display image, switching 18 E esc key, identifying 7 external monitor port, identifying 9 F f11 36 fn key, identifying 7 H hard drive installing 28 removing 27 hard drive light, identifying 10 HDMI port, identifying 9 headphone (audio-out) jack 9 Help and Support action key 18 hotkeys Help and Support 18 I input power 45 integrated webcam light, identifying 11 internal microphone, identifying 11 Internet connection setup 15 ISP, using 14 J jacks audio-in (microphone) 9 audio-out (headphone) 9 network 9 RJ...
... media slot, identifying MultiMedia Card (MMC) 9 Secure Digital (SD) Memory Card 9 display image, switching 18 E esc key, identifying 7 external monitor port, identifying 9 F f11 36 fn key, identifying 7 H hard drive installing 28 removing 27 hard drive light, identifying 10 HDMI port, identifying 9 headphone (audio-out) jack 9 Help and Support action key 18 hotkeys Help and Support 18 I input power 45 integrated webcam light, identifying 11 internal microphone, identifying 11 Internet connection setup 15 ISP, using 14 J jacks audio-in (microphone) 9 audio-out (headphone) 9 network 9 RJ...
Getting Started HP Notebook - Windows 7
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... recovery partition 36 recovering from the recovery discs 37 recovery discs 35 Recovery Manager 36 recovery, system 36 regulatory information regulatory label 43 wireless certification labels 43 restore points 40 RJ-45 (network) jack, identifying 9 rotating TouchPad gesture 24 S screen brightness keys 18 screen image, switching 18 scrolling TouchPad gesture 23 security cable slot security cable slot, identifying 8 serial number 43 serial number, computer 43 service cover, identifying 12 setup of WLAN 15 supported discs 35 system recovery 36 system restore points 40 T TouchPad buttons 5 using...
... recovery partition 36 recovering from the recovery discs 37 recovery discs 35 Recovery Manager 36 recovery, system 36 regulatory information regulatory label 43 wireless certification labels 43 restore points 40 RJ-45 (network) jack, identifying 9 rotating TouchPad gesture 24 S screen brightness keys 18 screen image, switching 18 scrolling TouchPad gesture 23 security cable slot security cable slot, identifying 8 serial number 43 serial number, computer 43 service cover, identifying 12 setup of WLAN 15 supported discs 35 system recovery 36 system restore points 40 T TouchPad buttons 5 using...
HP Pavilion G6 Notebook PC - Maintenance and Service Guide
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... optional power source. Follow any device, cable, or cord. 1. NOTE: If you are displayed, follow these steps: a. Make a note of the path to the location on battery power, docked in an optional docking device, or connected to the hard drive. At the download area, follow these instructions: Do not disconnect power from your hard drive. The hard drive designation is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Do not download or install a BIOS update...
... optional power source. Follow any device, cable, or cord. 1. NOTE: If you are displayed, follow these steps: a. Make a note of the path to the location on battery power, docked in an optional docking device, or connected to the hard drive. At the download area, follow these instructions: Do not disconnect power from your hard drive. The hard drive designation is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Do not download or install a BIOS update...
HP Pavilion G6 Notebook PC - Maintenance and Service Guide
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... ROM and DVD±R/RW SuperMulti Double-Layer Drive spare part number 26 buttons left TouchPad 7 power 9 right TouchPad 7 C cables, service considerations 37 camera module removal 67 spare part number 67 camera, product description 4 caps lock light, identifying 8 chipset, product description 2 components bottom 16 buttons 9 display 15 front 7, 11 keys 10 left side 13 lights 8 right side 12 top 7 computer feet locations 42 spare part number 42 computer specifications 81 connector, power 12 connectors, service considerations 37 D default settings, restoring 87 digital media slot...
... ROM and DVD±R/RW SuperMulti Double-Layer Drive spare part number 26 buttons left TouchPad 7 power 9 right TouchPad 7 C cables, service considerations 37 camera module removal 67 spare part number 67 camera, product description 4 caps lock light, identifying 8 chipset, product description 2 components bottom 16 buttons 9 display 15 front 7, 11 keys 10 left side 13 lights 8 right side 12 top 7 computer feet locations 42 spare part number 42 computer specifications 81 connector, power 12 connectors, service considerations 37 D default settings, restoring 87 digital media slot...
HP Pavilion G6 Notebook PC - Maintenance and Service Guide
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... lights AC adapter 12 caps lock 8 hard drive 14 power light 14 webcam 15 wireless 8 M mass storage devices, spare part numbers 26 memory module product description 2 removal 51 spare part numbers 22, 51 microphone (audio-in) jack, identifying 13 N network jack, identifying 13 O operating system, product description 5 optical drive precautions 37 product description 3 removal 47 spare part numbers 23, 26, 47 specifications 84, 85 P packing guidelines 39 plastic parts 36 pointing device, product description 5 ports HDMI 13 product description 4 USB 13 power button board removal 58 spare part...
... lights AC adapter 12 caps lock 8 hard drive 14 power light 14 webcam 15 wireless 8 M mass storage devices, spare part numbers 26 memory module product description 2 removal 51 spare part numbers 22, 51 microphone (audio-in) jack, identifying 13 N network jack, identifying 13 O operating system, product description 5 optical drive precautions 37 product description 3 removal 47 spare part numbers 23, 26, 47 specifications 84, 85 P packing guidelines 39 plastic parts 36 pointing device, product description 5 ports HDMI 13 product description 4 USB 13 power button board removal 58 spare part...
HP Pavilion G6 Notebook PC - Maintenance and Service Guide
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... 15 WLAN module removal 49 spare part numbers 22, 49 workstation guidelines 39 T thermal paste, replacement 77 tools required 36 top cover removal 55 spare part number 20, 55 TouchPad buttons 7 removal 59 TouchPad button board spare part number 59 TouchPad LED board removal 60 spare part number 60 TouchPad light 7 transporting guidelines 39 U USB board removal 62 spare part number 20, 62 USB port, identifying 13 using system restore 96 V vents, identifying 13, 16 W webcam light, identifying 15 webcam module, spare part number 24 webcam, identifying 15 Windows applications key, identifying...
... 15 WLAN module removal 49 spare part numbers 22, 49 workstation guidelines 39 T thermal paste, replacement 77 tools required 36 top cover removal 55 spare part number 20, 55 TouchPad buttons 7 removal 59 TouchPad button board spare part number 59 TouchPad LED board removal 60 spare part number 60 TouchPad light 7 transporting guidelines 39 U USB board removal 62 spare part number 20, 62 USB port, identifying 13 using system restore 96 V vents, identifying 13, 16 W webcam light, identifying 15 webcam module, spare part number 24 webcam, identifying 15 Windows applications key, identifying...
