HP Pavilion Entertainment PC - Quick Reference Guide
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...book Page iii Wednesday, February 14, 2007 9:21 AM Contents 1 Finding information Finding Help and Support 1-1 Finding the user guides 1-1 Identifying installed software and hardware. . . . . . 1-2 2 Next steps Creating recovery discs 2-1 Protecting the computer...hardware . . . . . 2-6 Updating the software installed on the computer. . . 2-7 Turning off the computer correctly 2-7 3 Troubleshooting Troubleshooting resources 3-1 Quick troubleshooting 3-1 The computer is unable to start up 3-1 The computer screen is blank 3-2 Software is functioning abnormally 3-3 The computer is turned ...
...book Page iii Wednesday, February 14, 2007 9:21 AM Contents 1 Finding information Finding Help and Support 1-1 Finding the user guides 1-1 Identifying installed software and hardware. . . . . . 1-2 2 Next steps Creating recovery discs 2-1 Protecting the computer...hardware . . . . . 2-6 Updating the software installed on the computer. . . 2-7 Turning off the computer correctly 2-7 3 Troubleshooting Troubleshooting resources 3-1 Quick troubleshooting 3-1 The computer is unable to start up 3-1 The computer screen is blank 3-2 Software is functioning abnormally 3-3 The computer is turned ...
HP Pavilion Entertainment PC - Quick Reference Guide
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...system. The home wireless network connection is not working If a home wireless network connection is not working as instructed in the device user guide. If the light is amber, slide the wireless switch to turn the power off and then back on the computer is turned on ...light on . For more information about updating drivers, select Start > Help and Support. 441259-001.book Page 5 Wednesday, February 14, 2007 9:21 AM Troubleshooting ■ Turn on the device as expected, follow these suggestions: ■ Be sure that the wireless router (access point) is properly connected to the...
...system. The home wireless network connection is not working If a home wireless network connection is not working as instructed in the device user guide. If the light is amber, slide the wireless switch to turn the power off and then back on the computer is turned on ...light on . For more information about updating drivers, select Start > Help and Support. 441259-001.book Page 5 Wednesday, February 14, 2007 9:21 AM Troubleshooting ■ Turn on the device as expected, follow these suggestions: ■ Be sure that the wireless router (access point) is properly connected to the...
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441259-001.book Page 1 Wednesday, February 14, 2007 9:21 AM Index A AC adapter, troubleshooting 3-2 antivirus software 2-1, 3-3 B backing up computer 4-2 backup and recovery 4-1 C cables and cords modem 2-2 power ... up 4-2 turning off correctly 2-7 using safely 2-3 computer viruses 2-1, 3-3 cord, power 2-3, 3-2 customer support Help and Support 1-1 user guides 1-1 D Device Manager 1-2 devices, external drivers 3-5 troubleshooting 3-4 display cleaning C-1 switching image 3-3 documentation 1-1 drivers obtaining 3-5 reinstalling 4-5 drives, optical A-1 DVD inserting A-1 removing, with power A-2...
441259-001.book Page 1 Wednesday, February 14, 2007 9:21 AM Index A AC adapter, troubleshooting 3-2 antivirus software 2-1, 3-3 B backing up computer 4-2 backup and recovery 4-1 C cables and cords modem 2-2 power ... up 4-2 turning off correctly 2-7 using safely 2-3 computer viruses 2-1, 3-3 cord, power 2-3, 3-2 customer support Help and Support 1-1 user guides 1-1 D Device Manager 1-2 devices, external drivers 3-5 troubleshooting 3-4 display cleaning C-1 switching image 3-3 documentation 1-1 drivers obtaining 3-5 reinstalling 4-5 drives, optical A-1 DVD inserting A-1 removing, with power A-2...
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... Page 3 Wednesday, February 14, 2007 9:21 AM switching image among display devices 3-3 system files, protecting 2-2 system recovery 4-7 system restore points 4-3 T technical support 3-6 technical support, user guides 1-1 temperature safety considerations 2-3 troubleshooting 3-4 TouchPad, cleaning C-1 traveling with the computer C-2 troubleshooting procedures display problems 3-3 external device problems 3-4 Hibernation or Sleep problems 3-2 overheating problems 3-4 software problems 3-3 virus problems...
... Page 3 Wednesday, February 14, 2007 9:21 AM switching image among display devices 3-3 system files, protecting 2-2 system recovery 4-7 system restore points 4-3 T technical support 3-6 technical support, user guides 1-1 temperature safety considerations 2-3 troubleshooting 3-4 TouchPad, cleaning C-1 traveling with the computer C-2 troubleshooting procedures display problems 3-3 external device problems 3-4 Hibernation or Sleep problems 3-2 overheating problems 3-4 software problems 3-3 virus problems...
HP Pavilion dv6000 Notebook PC Maintenance and Service Guide
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and performing computer disassembly procedures. troubleshooting computer problems; It provides comprehensive information on identifying computer features, components, and spare parts; Maintenance and Service Guide HP Pavilion dv6000 Notebook PC Document Part Number: 416618-003 April 2007 This guide is a troubleshooting reference used for maintaining and servicing the computer.
and performing computer disassembly procedures. troubleshooting computer problems; It provides comprehensive information on identifying computer features, components, and spare parts; Maintenance and Service Guide HP Pavilion dv6000 Notebook PC Document Part Number: 416618-003 April 2007 This guide is a troubleshooting reference used for maintaining and servicing the computer.
HP Pavilion dv6000 Notebook PC Maintenance and Service Guide
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Contents 1 Product Description 1.1 Features 1-2 1.2 Resett ing the Computer 1-4 1.3 Power Management 1-5 1.4 External Components 1-6 1.5 Design overview 1-21 2 Troubleshooting 2.1 Setup Utility in Windows XP 2-1 Using the Setup Utility 2-1 Setup Utility Menus 2-5 2.2 Setup Utility in Windows Vista 2-8 Using the Setup Utility 2-8 Setup Utility Menus 2-11 2.3 Troubleshooting Flowcharts 2-15 Maintenance and Service Guide v
Contents 1 Product Description 1.1 Features 1-2 1.2 Resett ing the Computer 1-4 1.3 Power Management 1-5 1.4 External Components 1-6 1.5 Design overview 1-21 2 Troubleshooting 2.1 Setup Utility in Windows XP 2-1 Using the Setup Utility 2-1 Setup Utility Menus 2-5 2.2 Setup Utility in Windows Vista 2-8 Using the Setup Utility 2-8 Setup Utility Menus 2-11 2.3 Troubleshooting Flowcharts 2-15 Maintenance and Service Guide v
HP Pavilion dv6000 Notebook PC Maintenance and Service Guide
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.... The utility reports information about the computer and provides settings for startup, security, and other preferences. 1. Maintenance and Service Guide 2-1 Turn on or restart the computer in the Setup Utility, begin at step 1. Before Windows opens and while the "Press...or modifications to allow only subassembly-/module-level repair. 2 Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. Because of the complexity of the screen, press f10. All troubleshooting and repair procedures are detailed to any warranty or exchange ...
.... The utility reports information about the computer and provides settings for startup, security, and other preferences. 1. Maintenance and Service Guide 2-1 Turn on or restart the computer in the Setup Utility, begin at step 1. Before Windows opens and while the "Press...or modifications to allow only subassembly-/module-level repair. 2 Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. Because of the complexity of the screen, press f10. All troubleshooting and repair procedures are detailed to any warranty or exchange ...
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.... ■ To display additional navigation and selection information while the Setup Utility is open , begin at step 2. 2-2 Maintenance and Service Guide If the Setup Utility is not Windows-based, it does not support the TouchPad. Press f5 or f6 (or use either the arrow ... the arrow keys) to select a language, and then press enter to enter setup," is not open the Setup Utility, turn on the screen. Troubleshooting 1. Displaying System Information The following procedure explains how to select System Configuration > Language, and then press enter. 3. To open , begin at step...
.... ■ To display additional navigation and selection information while the Setup Utility is open , begin at step 2. 2-2 Maintenance and Service Guide If the Setup Utility is not Windows-based, it does not support the TouchPad. Press f5 or f6 (or use either the arrow ... the arrow keys) to select a language, and then press enter to enter setup," is not open the Setup Utility, turn on the screen. Troubleshooting 1. Displaying System Information The following procedure explains how to select System Configuration > Language, and then press enter. 3. To open , begin at step...
HP Pavilion dv6000 Notebook PC Maintenance and Service Guide
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... press f10 while the prompt, "Press to enter setup," is displayed in the lower-left corner of the screen. 2. Maintenance and Service Guide 2-3 Access the system information by using the Main menu. 3. To close the Setup Utility without changing any settings, use the arrow keys ...Exit > Load Setup Defaults, and then press f10. 3. The Setup Utility default settings are not changed when you restore the factory default settings. Troubleshooting 1. When the Setup Confirmation is in the lower-left corner of the screen. 2. If the computer is displayed, press enter to restore the Setup...
... press f10 while the prompt, "Press to enter setup," is displayed in the lower-left corner of the screen. 2. Maintenance and Service Guide 2-3 Access the system information by using the Main menu. 3. To close the Setup Utility without changing any settings, use the arrow keys ...Exit > Load Setup Defaults, and then press f10. 3. The Setup Utility default settings are not changed when you restore the factory default settings. Troubleshooting 1. When the Setup Confirmation is in the lower-left corner of the screen. 2. If the computer is displayed, press enter to restore the Setup...
HP Pavilion dv6000 Notebook PC Maintenance and Service Guide
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...the Exit Saving Changes procedure, the Setup Utility closes when you are not visible, press esc to return to the Setup Utility. Troubleshooting Using Advanced Setup Utility Features This guide describes the Setup Utility features recommended for boot order preferences. or - ❏ If the Setup Utility menus are offered an option..., refer to select Exit > Exit Saving Changes, and then press enter. When you use the f10 procedure, you press enter. 2-4 Maintenance and Service Guide For more information about the Setup Utility features recommended for a Network Service Boot.
...the Exit Saving Changes procedure, the Setup Utility closes when you are not visible, press esc to return to the Setup Utility. Troubleshooting Using Advanced Setup Utility Features This guide describes the Setup Utility features recommended for boot order preferences. or - ❏ If the Setup Utility menus are offered an option..., refer to select Exit > Exit Saving Changes, and then press enter. When you use the f10 procedure, you press enter. 2-4 Maintenance and Service Guide For more information about the Setup Utility features recommended for a Network Service Boot.
HP Pavilion dv6000 Notebook PC Maintenance and Service Guide
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... Setup Utility options. ✎ Some of the Setup Utility menu listed in Windows. Then use the arrow keys to the menu display. Maintenance and Service Guide 2-5 Troubleshooting ■ To close the Setup Utility without saving your computer.
... Setup Utility options. ✎ Some of the Setup Utility menu listed in Windows. Then use the arrow keys to the menu display. Maintenance and Service Guide 2-5 Troubleshooting ■ To close the Setup Utility without saving your computer.
HP Pavilion dv6000 Notebook PC Maintenance and Service Guide
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... This Language Support Change the Setup Utility language. Enhanced SATA support (select models only) Enable/disable enhanced SATA mode. 2-6 Maintenance and Service Guide Enter, change , or delete an administrator password. Troubleshooting Security Menu Select Administrator password Power-on password Table 2-2 Security Menu To Do This Enter, change , or delete a power-on password.
... This Language Support Change the Setup Utility language. Enhanced SATA support (select models only) Enable/disable enhanced SATA mode. 2-6 Maintenance and Service Guide Enter, change , or delete an administrator password. Troubleshooting Security Menu Select Administrator password Power-on password Table 2-2 Security Menu To Do This Enter, change , or delete a power-on password.
HP Pavilion dv6000 Notebook PC Maintenance and Service Guide
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Maintenance and Service Guide 2-7 Troubleshooting Table 2-3 System Configuration Menu (Continued) Select Boot Options To Do This Set the following boot options: ■ f10 and f12 Delay (sec.)-Set the delay ...
Maintenance and Service Guide 2-7 Troubleshooting Table 2-3 System Configuration Menu (Continued) Select Boot Options To Do This Set the following boot options: ■ f10 and f12 Delay (sec.)-Set the delay ...
HP Pavilion dv6000 Notebook PC Maintenance and Service Guide
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... to select a language. 4. If the Setup Utility is displayed, press enter to select System Configuration > Language, and then press enter. 3. To start the Setup Utility: 1. Troubleshooting 2.2 Setup Utility in Windows Vista The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating...
... to select a language. 4. If the Setup Utility is displayed, press enter to select System Configuration > Language, and then press enter. 3. To start the Setup Utility: 1. Troubleshooting 2.2 Setup Utility in Windows Vista The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating...
HP Pavilion dv6000 Notebook PC Maintenance and Service Guide
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... list or to toggle a field, for example an Enable/Disable field, use the arrow keys. ■ To choose an item in Windows.) Maintenance and Service Guide 2-9 Navigating and Selecting in the lower-left corner of the screen. 2. If the Setup Utility is open , begin at step 1. If the Setup Utility is... System Information The following procedure explains how to enter setup" is displayed in the Setup Utility Because the Setup Utility is not open , press f1. Troubleshooting 5.
... list or to toggle a field, for example an Enable/Disable field, use the arrow keys. ■ To choose an item in Windows.) Maintenance and Service Guide 2-9 Navigating and Selecting in the lower-left corner of the screen. 2. If the Setup Utility is open , begin at step 1. If the Setup Utility is... System Information The following procedure explains how to enter setup" is displayed in the Setup Utility Because the Setup Utility is not open , press f1. Troubleshooting 5.
HP Pavilion dv6000 Notebook PC Maintenance and Service Guide
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Using Advanced Setup Utility Features This guide describes the Setup Utility features recommended for boot order preferences. Select Exit > Load Setup Defaults, and then press enter....then press f10 while "Press to restore the Setup Utility default settings. To start the Setup Utility, turn on the screen. Troubleshooting Restoring Default Settings in the Setup Utility The following procedure explains how to enter setup" is displayed in the lower-left corner ... is started or restarted in Windows is the prompt for a Network Service Boot. 2-10 Maintenance and Service Guide
Using Advanced Setup Utility Features This guide describes the Setup Utility features recommended for boot order preferences. Select Exit > Load Setup Defaults, and then press enter....then press f10 while "Press to restore the Setup Utility default settings. To start the Setup Utility, turn on the screen. Troubleshooting Restoring Default Settings in the Setup Utility The following procedure explains how to enter setup" is displayed in the lower-left corner ... is started or restarted in Windows is the prompt for a Network Service Boot. 2-10 Maintenance and Service Guide
HP Pavilion dv6000 Notebook PC Maintenance and Service Guide
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... started or restarted in Windows is the prompt to the menu display. When you use the arrow keys to the Setup Utility. Maintenance and Service Guide 2-11 Then use the Exit Saving Changes procedure, the Setup Utility closes when you are offered an option to return to select Exit > Exit Saving... visible, press esc to return to select Exit > Exit Discarding Changes, and then press enter. When you use the arrow keys to the menu display. Troubleshooting The "Press to change the boot order.
... started or restarted in Windows is the prompt to the menu display. When you use the arrow keys to the Setup Utility. Maintenance and Service Guide 2-11 Then use the Exit Saving Changes procedure, the Setup Utility closes when you are offered an option to return to select Exit > Exit Saving... visible, press esc to return to select Exit > Exit Discarding Changes, and then press enter. When you use the arrow keys to the menu display. Troubleshooting The "Press to change the boot order.
HP Pavilion dv6000 Notebook PC Maintenance and Service Guide
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Enable/disable enhanced SATA mode. 2-12 Maintenance and Service Guide System Configuration Menu Table 2-3 System Configuration Menu Select Language Support Enhanced SATA support (select models only) To Do This Change the Setup Utility language. Troubleshooting Main Menu Select System Information Table 2-1 Main Menu To Do This ■ View and change , or delete an...
Enable/disable enhanced SATA mode. 2-12 Maintenance and Service Guide System Configuration Menu Table 2-3 System Configuration Menu Select Language Support Enhanced SATA support (select models only) To Do This Change the Setup Utility language. Troubleshooting Main Menu Select System Information Table 2-1 Main Menu To Do This ■ View and change , or delete an...
HP Pavilion dv6000 Notebook PC Maintenance and Service Guide
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Maintenance and Service Guide 2-13 Select the amount of 5 seconds each (0, 5, 10, 15, 20). ■ CD-ROM boot-Enable/disable boot from CD-ROM. ■ Floppy boot-Enable/disable ... ROM Drive ❐ Hard drive ❐ USB Diskette on Key ❐ USB Hard drive ❐ Network adapter Enable/disable the Quick Launch Button tapping sound. Troubleshooting Table 2-3 System Configuration Menu Select Boot Options Button Sound (select models only) Video memory up to (select models only) To Do This Set the following...
Maintenance and Service Guide 2-13 Select the amount of 5 seconds each (0, 5, 10, 15, 20). ■ CD-ROM boot-Enable/disable boot from CD-ROM. ■ Floppy boot-Enable/disable ... ROM Drive ❐ Hard drive ❐ USB Diskette on Key ❐ USB Hard drive ❐ Network adapter Enable/disable the Quick Launch Button tapping sound. Troubleshooting Table 2-3 System Configuration Menu Select Boot Options Button Sound (select models only) Video memory up to (select models only) To Do This Set the following...
HP Pavilion dv6000 Notebook PC Maintenance and Service Guide
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Troubleshooting Diagnostics Menu Table 2-4 Diagnostics Menu Select Hard Disk Self Test To Do This Run a comprehensive self-test on a secondary hard drive. 2-14 Maintenance and Service Guide Run a comprehensive self-test on the hard drive. Secondary Hard Disk Self Test (select models only) ✎ On models with two hard drives, this menu option is called the Primary Hard Disk Self Test.
Troubleshooting Diagnostics Menu Table 2-4 Diagnostics Menu Select Hard Disk Self Test To Do This Run a comprehensive self-test on a secondary hard drive. 2-14 Maintenance and Service Guide Run a comprehensive self-test on the hard drive. Secondary Hard Disk Self Test (select models only) ✎ On models with two hard drives, this menu option is called the Primary Hard Disk Self Test.