Resolving Start Up and No Boot Problems Checklist
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Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the computer to original condition. Reconnect the AC power adapter (do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all other methods fail, use this checklist as a guide when trying to startup or boot, and displays a black screen Usually...
Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the computer to original condition. Reconnect the AC power adapter (do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all other methods fail, use this checklist as a guide when trying to startup or boot, and displays a black screen Usually...
Resolving Start Up and No Boot Problems Checklist
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... updates and patches to prevent other start in Safe mode to BIOS mode (f10) and run memory and hard drive tests. Do the tasks listed under, "LEDs glow, fan noise is heard, but display is black." Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable...
... updates and patches to prevent other start in Safe mode to BIOS mode (f10) and run memory and hard drive tests. Do the tasks listed under, "LEDs glow, fan noise is heard, but display is black." Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable...
HP Pavilion dm1 Notebook PC - Maintenance and Service Guide
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..., 32-bit End-user replaceable parts: ● AC adapter ● Battery (system) ● Hard drive / solid state drive ● Memory modules ● SIM card (for WWAN) ● WLAN module ● WWAN module ENWW 3 and 64-bit ● Windows 7 Basic, 32- Category External media cards Ports Keyboard/pointing device Power requirements Security Operating system Serviceability Description Digital Media Slot supporting the following optional digital card formats: ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card Audio-in (stereo microphone)/Audio-out (stereo headphone...
..., 32-bit End-user replaceable parts: ● AC adapter ● Battery (system) ● Hard drive / solid state drive ● Memory modules ● SIM card (for WWAN) ● WLAN module ● WWAN module ENWW 3 and 64-bit ● Windows 7 Basic, 32- Category External media cards Ports Keyboard/pointing device Power requirements Security Operating system Serviceability Description Digital Media Slot supporting the following optional digital card formats: ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card Audio-in (stereo microphone)/Audio-out (stereo headphone...
HP Pavilion dm1 Notebook PC - Maintenance and Service Guide
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...) 637177-001 External optical drive (not illustrated; select models only) ● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe ● Blu-ray R/RE with WWAN ● E350 system board Spare part number 635314-001 639297-001 Webcam 635317-001 RJ-45 connector (includes cable) 636452-001 Fan (includes cable) 636453-001 Heat sink assembly (includes replacement thermal material...
...) 637177-001 External optical drive (not illustrated; select models only) ● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe ● Blu-ray R/RE with WWAN ● E350 system board Spare part number 635314-001 639297-001 Webcam 635317-001 RJ-45 connector (includes cable) 636452-001 Fan (includes cable) 636453-001 Heat sink assembly (includes replacement thermal material...
HP Pavilion dm1 Notebook PC - Maintenance and Service Guide
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... of the screen. 2. If Setup Utility is not open , press f1. Restoring default settings in Setup Utility Because Setup Utility is open , begin at step 1. Open Setup Utility by turning on or restarting the device, and then pressing f10 while the "F10 = BIOS Setup Options" message is displayed in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or f5 or f6. ● To select an item, press enter. ●...
... of the screen. 2. If Setup Utility is not open , press f1. Restoring default settings in Setup Utility Because Setup Utility is open , begin at step 1. Open Setup Utility by turning on or restarting the device, and then pressing f10 while the "F10 = BIOS Setup Options" message is displayed in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or f5 or f6. ● To select an item, press enter. ●...
HP Pavilion dm1 Notebook PC - Maintenance and Service Guide
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... this software to create either a set of recovery discs or a recovery flash drive to be sure that you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on -screen instructions. 76 Chapter 7 Backup and recovery ENWW Creating restore media HP recommends that was preinstalled at the factory. NOTE: If your computer does not include an integrated optical drive, you can use an optional external optical drive (purchased separately) to create recovery discs...
... this software to create either a set of recovery discs or a recovery flash drive to be sure that you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on -screen instructions. 76 Chapter 7 Backup and recovery ENWW Creating restore media HP recommends that was preinstalled at the factory. NOTE: If your computer does not include an integrated optical drive, you can use an optional external optical drive (purchased separately) to create recovery discs...
HP Pavilion dm1 Notebook PC - Maintenance and Service Guide
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... applications key, Windows 8 audio, product description 2 audio-in (microphone) jack 9 audio-out (headphone) jack 9 audio-in jack pin assignments 83 audio-out jack pin assignments 83 B backing up customized window, toolbar, and menu bar settings 79 personal files 79 base enclosure, spare part number 18 battery identifying 14 removal 32 spare part number 32 battery release latches 12 battery, removing 12 boot options 70 boot order 70 buttons left TouchPad 5 power 7 right TouchPad 5 C cables security 10 cables, service considerations 25 caps lock light, identifying 6 changing the Setup Utility...
... applications key, Windows 8 audio, product description 2 audio-in (microphone) jack 9 audio-out (headphone) jack 9 audio-in jack pin assignments 83 audio-out jack pin assignments 83 B backing up customized window, toolbar, and menu bar settings 79 personal files 79 base enclosure, spare part number 18 battery identifying 14 removal 32 spare part number 32 battery release latches 12 battery, removing 12 boot options 70 boot order 70 buttons left TouchPad 5 power 7 right TouchPad 5 C cables security 10 cables, service considerations 25 caps lock light, identifying 6 changing the Setup Utility...
HP Pavilion dm1 Notebook PC - Maintenance and Service Guide
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... spare part number 17, 43 keys esc 8 fn 8 function 8 Windows applications 8 Windows logo 8 L language support 69 latches, battery release 12 left TouchPad button, identifying 5 lights caps lock 6 webcam 11 wireless 6 M Main menu 69 memory module product description 1 removal 41 spare part number 41 memory test 70 microphone (audio-in) jack 9 microphone jack pin assignments 83 microphone, product description 2 model name 1 monitor port pin assignments 84 monitor port, external 9 N navigating in the Setup Utility 68 network jack pin assignments 85 network jack, identifying 9 O operating system...
... spare part number 17, 43 keys esc 8 fn 8 function 8 Windows applications 8 Windows logo 8 L language support 69 latches, battery release 12 left TouchPad button, identifying 5 lights caps lock 6 webcam 11 wireless 6 M Main menu 69 memory module product description 1 removal 41 spare part number 41 memory test 70 microphone (audio-in) jack 9 microphone jack pin assignments 83 microphone, product description 2 model name 1 monitor port pin assignments 84 monitor port, external 9 N navigating in the Setup Utility 68 network jack pin assignments 85 network jack, identifying 9 O operating system...
Getting Started HP Notebook - Windows 7
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... to update the software Operating system information Software, driver, and BIOS updates Troubleshooting tools How to http://www.hp.com/ support. ● Support information ● Ordering parts and finding additional help you perform various tasks. Finding information The computer comes with your country or ● region, and follow the on-screen instructions. or region-specific support, go to access technical support Regulatory and safety information Battery disposal information Proper workstation setup...
... to update the software Operating system information Software, driver, and BIOS updates Troubleshooting tools How to http://www.hp.com/ support. ● Support information ● Ordering parts and finding additional help you perform various tasks. Finding information The computer comes with your country or ● region, and follow the on-screen instructions. or region-specific support, go to access technical support Regulatory and safety information Battery disposal information Proper workstation setup...
Getting Started HP Notebook - Windows 7
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Most external monitors receive video information from the computer using the TouchPad vertical scroll zone, slide your Internet or network services, this hotkey opens the Internet Connection Wizard. fn+f11 Mutes or restores speaker sound. fn+f12 Turns the wireless feature on an external mouse. NOTE: This hotkey does not establish a wireless connection. Then, right-click the device representing your computer, you can also alternate images among display devices connected to simultaneous display on the computer. Opens a Web browser...
Most external monitors receive video information from the computer using the TouchPad vertical scroll zone, slide your Internet or network services, this hotkey opens the Internet Connection Wizard. fn+f11 Mutes or restores speaker sound. fn+f12 Turns the wireless feature on an external mouse. NOTE: This hotkey does not establish a wireless connection. Then, right-click the device representing your computer, you can also alternate images among display devices connected to simultaneous display on the computer. Opens a Web browser...
Getting Started HP Notebook - Windows 7
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...and Support hotkey 27 hotkeys adjusting volume 28 audio CD, DVD, or BD controls 28 decrease screen brightness 27 description 27 Help and Support 27 increase screen brightness 28 muting speaker sound 28 switching screen image 28 using 27 wireless 28 I input power 55 integrated webcam light, identifying 12 internal microphones, identifying 12 Internet connection setup 25 ISP, using 24 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 10 RJ-45 (network) 10 K keyboard hotkeys, identifying 27 keys esc 8 fn 8 function 8 Windows applications 8 Windows logo 8 L labels Bluetooth 54 HP...
...and Support hotkey 27 hotkeys adjusting volume 28 audio CD, DVD, or BD controls 28 decrease screen brightness 27 description 27 Help and Support 27 increase screen brightness 28 muting speaker sound 28 switching screen image 28 using 27 wireless 28 I input power 55 integrated webcam light, identifying 12 internal microphones, identifying 12 Internet connection setup 25 ISP, using 24 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 10 RJ-45 (network) 10 K keyboard hotkeys, identifying 27 keys esc 8 fn 8 function 8 Windows applications 8 Windows logo 8 L labels Bluetooth 54 HP...
Getting Started HP Notebook - Windows 7
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...-45 (network) jack, identifying 10 rotating TouchPad gesture 33 S screen brightness keys 28 screen image, switching 28 scrolling TouchPad gesture 32 security cable slot, identifying 11 serial number 54 serial number, computer 54 service cover 54 service cover, identifying 13 setup of WLAN 25 SIM slot, identifying 13 slots Digital Media 10 speakers, identifying 9 supported discs 48 system recovery 49 system restore points 52 T TouchPad buttons 6 using 28 TouchPad gestures pinching 32 rotating 33 scrolling 32 zooming 32 TouchPad off indicator 5 touchpad off indicator identifying 6 TouchPad zone...
...-45 (network) jack, identifying 10 rotating TouchPad gesture 33 S screen brightness keys 28 screen image, switching 28 scrolling TouchPad gesture 32 security cable slot, identifying 11 serial number 54 serial number, computer 54 service cover 54 service cover, identifying 13 setup of WLAN 25 SIM slot, identifying 13 slots Digital Media 10 speakers, identifying 9 supported discs 48 system recovery 49 system restore points 52 T TouchPad buttons 6 using 28 TouchPad gestures pinching 32 rotating 33 scrolling 32 zooming 32 TouchPad off indicator 5 touchpad off indicator identifying 6 TouchPad zone...
HP Notebook Reference Guide - Windows 7
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... the Sleep state or in the sequence provided: ● Windows 7-Press ctrl+alt+delete, and then click the Power button. If the computer is used throughout this guide to refer to both types of the procedures are unable to both . The term power button is possible. 1. Differences between the operating systems that are connecting an external hardware device that does not connect to replace the battery or access...
... the Sleep state or in the sequence provided: ● Windows 7-Press ctrl+alt+delete, and then click the Power button. If the computer is used throughout this guide to refer to both types of the procedures are unable to both . The term power button is possible. 1. Differences between the operating systems that are connecting an external hardware device that does not connect to replace the battery or access...
HP Notebook Reference Guide - Windows 7
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..., display brightness, external devices connected to the computer. Finding battery information in Help and Support in case of the taskbar. Displaying the remaining battery charge ▲ Move the pointer over the power meter icon in the computer slowly discharges when the computer is not being used or charged. ● Store the battery in a cool, dry location. ● Windows 7-Select the Power saver setting in Power Options. 24 Chapter 4 Power management Click the Power...
..., display brightness, external devices connected to the computer. Finding battery information in Help and Support in case of the taskbar. Displaying the remaining battery charge ▲ Move the pointer over the power meter icon in the computer slowly discharges when the computer is not being used or charged. ● Store the battery in a cool, dry location. ● Windows 7-Select the Power saver setting in Power Options. 24 Chapter 4 Power management Click the Power...
HP Notebook Reference Guide - Windows 7
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.... ● The display does not turn on, the AC adapter is complete, a notification appears in the notification area, and the screen image reappears. To test the AC adapter: 1. NOTE: HDMI (select models only) only works in slate mode, the screen orientation is about to using the same graphics mode. When the switch is working properly. ● If the power lights remain off . Contact technical support for a few...
.... ● The display does not turn on, the AC adapter is complete, a notification appears in the notification area, and the screen image reappears. To test the AC adapter: 1. NOTE: HDMI (select models only) only works in slate mode, the screen orientation is about to using the same graphics mode. When the switch is working properly. ● If the power lights remain off . Contact technical support for a few...
HP Notebook Reference Guide - Windows 7
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... turned off the device, and then disconnect it from the computer. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with the computer. Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the computer. 2. Connect the device to the manufacturer's instructions. NOTE: The computer has only one expansion port. Using optional external drives Removable external drives expand your options...
... turned off the device, and then disconnect it from the computer. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with the computer. Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the computer. 2. Connect the device to the manufacturer's instructions. NOTE: The computer has only one expansion port. Using optional external drives Removable external drives expand your options...
HP Notebook Reference Guide - Windows 7
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... 6 Drives Under Volume, click the listing for more efficiently. Follow the on a monthly schedule, but you do not need access to complete. NOTE: Hard drives in the primary hard drive bay or in Windows 7 (select models only) HP ProtectSmart Hard Drive Protection protects a hard drive by parking the drive and halting data requests under either of fragmented files, Disk Defragmenter may set it works without supervision. NOTE: Windows includes the User Account Control...
... 6 Drives Under Volume, click the listing for more efficiently. Follow the on a monthly schedule, but you do not need access to complete. NOTE: Hard drives in the primary hard drive bay or in Windows 7 (select models only) HP ProtectSmart Hard Drive Protection protects a hard drive by parking the drive and halting data requests under either of fragmented files, Disk Defragmenter may set it works without supervision. NOTE: Windows includes the User Account Control...
HP Notebook Reference Guide - Windows 7
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... Changes, and then press enter. To exit Setup Utility, use the arrow keys to the hard drive. BIOS version information (also known as ROM date and System BIOS) can be available on your selection to select the Main menu. Most BIOS updates on -screen instructions to download your hard drive where the BIOS update is connected to identify your computer: Windows 7-Select Start > Help and Support > Maintain. If the system information is displayed. 3. BIOS and other identifier. Access...
... Changes, and then press enter. To exit Setup Utility, use the arrow keys to the hard drive. BIOS version information (also known as ROM date and System BIOS) can be available on your selection to select the Main menu. Most BIOS updates on -screen instructions to download your hard drive where the BIOS update is connected to identify your computer: Windows 7-Select Start > Help and Support > Maintain. If the system information is displayed. 3. BIOS and other identifier. Access...
HP Notebook Reference Guide - Windows 7
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... 26 BIOS determining version 57 downloading an update 57 updating 57 Bluetooth device 2, 8 buttons media 14 power 20 volume 14 wireless 3 C cables 1394 37 eSATA 38 USB 36 CardBus PC Cards 30 checking audio functions 15 computer, traveling 26, 59 configuring audio for HDMI 18 configuring ExpressCards 32 configuring PC Cards 30 connecting to a wired network 9 connecting to an existing wireless network 5 Connection Manager 4 connector, docking 40 conservation, power 26 creating a wireless connection 2 critical battery level 21, 25 critical security updates, installing 52 D default settings...
... 26 BIOS determining version 57 downloading an update 57 updating 57 Bluetooth device 2, 8 buttons media 14 power 20 volume 14 wireless 3 C cables 1394 37 eSATA 38 USB 36 CardBus PC Cards 30 checking audio functions 15 computer, traveling 26, 59 configuring audio for HDMI 18 configuring ExpressCards 32 configuring PC Cards 30 connecting to a wired network 9 connecting to an existing wireless network 5 Connection Manager 4 connector, docking 40 conservation, power 26 creating a wireless connection 2 critical battery level 21, 25 critical security updates, installing 52 D default settings...
HP Notebook Reference Guide - Windows 7
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...devices, connecting 17 HP Connection Manager 4 HP MediaSmart 19 HP Mobile Broadband Module 7 HP ProtectSmart Hard Drive Protection 42 HP SkyRoom 16 HP USB Ethernet Adapter, connecting 12 HP Wireless Assistant 4 hubs 35 I icons network 2 wireless 2 installing critical security updates 52 optional security cable 53 Internet connection setup 6 J Java Card defined 34 inserting 35 removing 35 K keys media 14 volume 14 L lights, drive 43 local area network (LAN) cable required 12 connecting cable 12 low battery level 25 M maintenance Disk Cleanup 42 Disk Defragmenter 41 managing a power-on password...
...devices, connecting 17 HP Connection Manager 4 HP MediaSmart 19 HP Mobile Broadband Module 7 HP ProtectSmart Hard Drive Protection 42 HP SkyRoom 16 HP USB Ethernet Adapter, connecting 12 HP Wireless Assistant 4 hubs 35 I icons network 2 wireless 2 installing critical security updates 52 optional security cable 53 Internet connection setup 6 J Java Card defined 34 inserting 35 removing 35 K keys media 14 volume 14 L lights, drive 43 local area network (LAN) cable required 12 connecting cable 12 low battery level 25 M maintenance Disk Cleanup 42 Disk Defragmenter 41 managing a power-on password...