Resolving Start Up and No Boot Problems Checklist
Page 1
... and hold the power button for the sound of blinking LEDs or beeping tones to original condition. Check AC adapter wiring and power connection to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. Resolving Start Up and No Boot Problems... there is black, computer does not start normally, identify the specific problem symptom listed below and take the recommended actions. HP Notebook PCs - Perform a Hard Reset 1. Symptom: LEDs blink or computer beeps but does not start Count number of a disk drive and fan turning. Connect an external ...
... and hold the power button for the sound of blinking LEDs or beeping tones to original condition. Check AC adapter wiring and power connection to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. Resolving Start Up and No Boot Problems... there is black, computer does not start normally, identify the specific problem symptom listed below and take the recommended actions. HP Notebook PCs - Perform a Hard Reset 1. Symptom: LEDs blink or computer beeps but does not start Count number of a disk drive and fan turning. Connect an external ...
Resolving Start Up and No Boot Problems Checklist
Page 2
..., "LEDs glow, fan noise is heard, but display is black." Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable... blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to start -up problems. Go to http://www.hp.com/go/helpandsupport Run HP Support Assistant www.hp.com/go/helpandsupport for latest updates Run Windows Update ...
..., "LEDs glow, fan noise is heard, but display is black." Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable... blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to start -up problems. Go to http://www.hp.com/go/helpandsupport Run HP Support Assistant www.hp.com/go/helpandsupport for latest updates Run Windows Update ...
HP Pavilion dm1 Notebook PC - Maintenance and Service Guide
Page 75
... 5. To start Setup Utility: ▲ Open Setup Utility by turning on or restarting the device, and then pressing f10 while the "F10 = BIOS Setup Options" message is already running , begin at step 1. When a confirmation prompt with your change goes into effect immediately. Your change and exit... your language selected is not working. Open Setup Utility by turning on or restarting the device, and then pressing f10 while the "F10 = BIOS Setup Options" message is not already running , begin at step 2. 1. ENWW Computer Setup in the lower-left corner of the Setup Utility....
... 5. To start Setup Utility: ▲ Open Setup Utility by turning on or restarting the device, and then pressing f10 while the "F10 = BIOS Setup Options" message is already running , begin at step 1. When a confirmation prompt with your change goes into effect immediately. Your change and exit... your language selected is not working. Open Setup Utility by turning on or restarting the device, and then pressing f10 while the "F10 = BIOS Setup Options" message is not already running , begin at step 2. 1. ENWW Computer Setup in the lower-left corner of the Setup Utility....
HP Pavilion dm1 Notebook PC - Maintenance and Service Guide
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...settings. NOTE: Your password, security, and language settings are by turning on or restarting the device, and then pressing f10 while the "F10 = BIOS Setup Options" message is already running , begin at step 1. Displaying system information The following procedure explains how to the menu display, press esc.... settings. 68 Chapter 5 Computer Setup ENWW Open Setup Utility by turning on or restarting the device, and then pressing f10 while the "F10 = BIOS Setup Options" message is open , begin at step 2. 1. If Setup Utility is open , press f1. Select the Main menu. When the ...
...settings. NOTE: Your password, security, and language settings are by turning on or restarting the device, and then pressing f10 while the "F10 = BIOS Setup Options" message is already running , begin at step 1. Displaying system information The following procedure explains how to the menu display, press esc.... settings. 68 Chapter 5 Computer Setup ENWW Open Setup Utility by turning on or restarting the device, and then pressing f10 while the "F10 = BIOS Setup Options" message is open , begin at step 2. 1. If Setup Utility is open , press f1. Select the Main menu. When the ...
HP Pavilion dm1 Notebook PC - Maintenance and Service Guide
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... and change the system time and date ● View identification information about the device ● View specification information about the processor, memory size, and system BIOS Security menu Select Administrator password Power-On Password To do this Enter, change, or delete an administrator password Enter, change, or delete a power-on password...
... and change the system time and date ● View identification information about the device ● View specification information about the processor, memory size, and system BIOS Security menu Select Administrator password Power-On Password To do this Enter, change, or delete an administrator password Enter, change, or delete a power-on password...
Getting Started HP Notebook - Windows 7
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... notices, select Start > Help and ● Support > User Guides. Resources For information about Quick Setup poster ● ● HP Notebook Reference Guide ● To access this guide: ● How to set up the computer Help to identify computer components Power management features...9679; region, and follow the on-screen instructions. Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with several resources to help ● Software, driver, and BIOS (Setup Utility) updates ● Accessories available for the computer How to update...
... notices, select Start > Help and ● Support > User Guides. Resources For information about Quick Setup poster ● ● HP Notebook Reference Guide ● To access this guide: ● How to set up the computer Help to identify computer components Power management features...9679; region, and follow the on-screen instructions. Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with several resources to help ● Software, driver, and BIOS (Setup Utility) updates ● Accessories available for the computer How to update...
Getting Started HP Notebook - Windows 7
Page 35
... briefly press the second key of the function keys (2). Help and Support provides tutorials, answers to display information about system hardware components and the system BIOS (basic input-output system) version number. Using the keyboard 27 Opens Help and Support. Hotkey fn+esc fn+f1 fn+f2 Description Press fn+esc...
... briefly press the second key of the function keys (2). Help and Support provides tutorials, answers to display information about system hardware components and the system BIOS (basic input-output system) version number. Using the keyboard 27 Opens Help and Support. Hotkey fn+esc fn+f1 fn+f2 Description Press fn+esc...
HP Notebook Reference Guide - Windows 7
Page 8
... an optional security cable ...53 Using the fingerprint reader (select models only 53 Locating the fingerprint reader 53 8 Setup Utility (BIOS) ...55 Starting Setup Utility ...55 Using Setup Utility ...55 Changing the language of Setup Utility 55 Navigating and selecting in Setup... system information 56 Restoring factory default settings in Setup Utility 56 Exiting Setup Utility ...56 Updating the BIOS ...57 Determining the BIOS version 57 Downloading a BIOS update 57 Appendix A Traveling with the computer ...59 Appendix B Troubleshooting resources ...60 Appendix C Electrostatic Discharge ......
... an optional security cable ...53 Using the fingerprint reader (select models only 53 Locating the fingerprint reader 53 8 Setup Utility (BIOS) ...55 Starting Setup Utility ...55 Using Setup Utility ...55 Changing the language of Setup Utility 55 Navigating and selecting in Setup... system information 56 Restoring factory default settings in Setup Utility 56 Exiting Setup Utility ...56 Updating the BIOS ...57 Determining the BIOS version 57 Downloading a BIOS update 57 Appendix A Traveling with the computer ...59 Appendix B Troubleshooting resources ...60 Appendix C Electrostatic Discharge ......
HP Notebook Reference Guide - Windows 7
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... ● Fingerprint reader Computer viruses Unauthorized access to data Antivirus software ● Firewall software ● Windows updates ● File encryption Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Critical security updates from Microsoft Unauthorized access to secure your...
... ● Fingerprint reader Computer viruses Unauthorized access to data Antivirus software ● Firewall software ● Windows updates ● File encryption Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Critical security updates from Microsoft Unauthorized access to secure your...
HP Notebook Reference Guide - Windows 7
Page 65
... Utility 55 CAUTION: Use extreme care when making changes in the lower-left corner of the screen, press esc. 8 Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer. While the "Press the ESC key for the...
... Utility 55 CAUTION: Use extreme care when making changes in the lower-left corner of the screen, press esc. 8 Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer. While the "Press the ESC key for the...
HP Notebook Reference Guide - Windows 7
Page 66
... the Setup Utility menus are not visible, press esc to return to select Exit > Exit Discarding Changes, and then press enter. 56 Chapter 8 Setup Utility (BIOS) To save your change and exit Setup Utility, use the arrow keys to the menu display. Select the Main menu. System information such as the...
... the Setup Utility menus are not visible, press esc to return to select Exit > Exit Discarding Changes, and then press enter. 56 Chapter 8 Setup Utility (BIOS) To save your change and exit Setup Utility, use the arrow keys to the menu display. Select the Main menu. System information such as the...
HP Notebook Reference Guide - Windows 7
Page 67
... when you are ready to install the update. BIOS version information (also known as ROM date and System BIOS) can be available on the HP Web site. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. Follow the on-screen instructions to download ...: Windows 7-Select Start > Help and Support > Maintain. Access the page on the HP Web site that is later than those currently installed on the computer, you want to download. 3. b. Updating the BIOS 57 Make a note of damage to the computer or an unsuccessful installation, download and ...
... when you are ready to install the update. BIOS version information (also known as ROM date and System BIOS) can be available on the HP Web site. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. Follow the on-screen instructions to download ...: Windows 7-Select Start > Help and Support > Maintain. Access the page on the HP Web site that is later than those currently installed on the computer, you want to download. 3. b. Updating the BIOS 57 Make a note of damage to the computer or an unsuccessful installation, download and ...
HP Notebook Reference Guide - Windows 7
Page 68
Double-click your hard drive. 58 Chapter 8 Setup Utility (BIOS) The BIOS installation begins. 5. NOTE: After a message on the screen after the download is typically Local Disk (C:). 3. Windows XP-Open Windows Explorer by selecting Start > ...screen instructions. Using the hard drive path you can delete the downloaded file from your hard drive designation. The hard drive designation is complete. BIOS installation procedures vary. Windows 7-Open Windows Explorer by selecting Start > My Computer. 2. Follow any instructions that are displayed, follow these steps: 1.
Double-click your hard drive. 58 Chapter 8 Setup Utility (BIOS) The BIOS installation begins. 5. NOTE: After a message on the screen after the download is typically Local Disk (C:). 3. Windows XP-Open Windows Explorer by selecting Start > ...screen instructions. Using the hard drive path you can delete the downloaded file from your hard drive designation. The hard drive designation is complete. BIOS installation procedures vary. Windows 7-Open Windows Explorer by selecting Start > My Computer. 2. Follow any instructions that are displayed, follow these steps: 1.
HP Notebook Reference Guide - Windows 7
Page 72
... 1394 cable, connecting 37 1394 devices connecting 37 defined 36 removing 37 16-bit PC Cards 30 32-bit PC Cards 30 A AC adapter, testing 28 action keys media 14 volume 14 administrator... levels 25 replacing 26 storing 26 Battery Check 24 battery information, finding 24 battery power 23 battery temperature 26 BIOS determining version 57 downloading an update 57 updating 57 Bluetooth device 2, 8 buttons media 14 power 20 volume 14...53 firewall software 6, 52 G GPS 9 graphics modes, switching 28 H hard drive external 39 HP ProtectSmart Hard Drive Protection 42 HDMI configuring audio 18 62 Index
... 1394 cable, connecting 37 1394 devices connecting 37 defined 36 removing 37 16-bit PC Cards 30 32-bit PC Cards 30 A AC adapter, testing 28 action keys media 14 volume 14 administrator... levels 25 replacing 26 storing 26 Battery Check 24 battery information, finding 24 battery power 23 battery temperature 26 BIOS determining version 57 downloading an update 57 updating 57 Bluetooth device 2, 8 buttons media 14 power 20 volume 14...53 firewall software 6, 52 G GPS 9 graphics modes, switching 28 H hard drive external 39 HP ProtectSmart Hard Drive Protection 42 HDMI configuring audio 18 62 Index