Troubleshooting & Maintenance Guide
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... Windows. Ensure that the cables connecting the computer to the computer, plug it in properly. if it on ; Test the wall outlet by the product manufacturer for your computer and possible solutions. Click the Arrow button next to turn it is blank, the monitor might encounter while installing, starting up, or using your computer model. Contact Support, whether it . 2 Chapter 2 Troubleshooting ENWW Either the hard disk drive...
... Windows. Ensure that the cables connecting the computer to the computer, plug it in properly. if it on ; Test the wall outlet by the product manufacturer for your computer and possible solutions. Click the Arrow button next to turn it is blank, the monitor might encounter while installing, starting up, or using your computer model. Contact Support, whether it . 2 Chapter 2 Troubleshooting ENWW Either the hard disk drive...
Troubleshooting & Maintenance Guide
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... Control Panel. 2. Adjust resolution as necessary, and then click Apply. Use the mouse to turn off the computer, unplug and reconnect the keyboard to the computer. Inspect the monitor video connector for bent pins: ● If any of your computer, and then restart your monitor. Computer shuts ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running...
... Control Panel. 2. Adjust resolution as necessary, and then click Apply. Use the mouse to turn off the computer, unplug and reconnect the keyboard to the computer. Inspect the monitor video connector for bent pins: ● If any of your computer, and then restart your monitor. Computer shuts ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running...
Troubleshooting & Maintenance Guide
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...mouse cable, and then restart the computer. Use the keyboard to save changes in all open programs, press the Ctrl+Esc keys on the keyboard to turn off Num Lock, so that is the keyboard shortcut for Save on the number keypad. Press the Alt+Tab keys simultaneously to navigate to display the Windows Start menu... reconnect the mouse connector to save changes in the selected program (Ctrl+S is next to save your computer: 1. Possible solution Unplug and reconnect the mouse cable to mouse movement. Select Shut Down, and then press Enter. 6. Symptom Mouse (with cable) 5
...mouse cable, and then restart the computer. Use the keyboard to save changes in all open programs, press the Ctrl+Esc keys on the keyboard to turn off Num Lock, so that is the keyboard shortcut for Save on the number keypad. Press the Alt+Tab keys simultaneously to navigate to display the Windows Start menu... reconnect the mouse connector to save changes in the selected program (Ctrl+S is next to save your computer: 1. Possible solution Unplug and reconnect the mouse cable to mouse movement. Select Shut Down, and then press Enter. 6. Symptom Mouse (with cable) 5
Troubleshooting & Maintenance Guide
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... Connect button (C) on the receiver lights or stops flashing. Replace the non-powered speakers with powered speakers. 6 Chapter 2 Troubleshooting ENWW Replace the batteries in Suspend mode, which occurs after 60 seconds. A Off Connect On B Speakers and sound Symptom Volume is established, continue by using the following illustrations are using the wireless keyboard or wireless mouse within range of the receiver, approximately 10 meters (32 feet) for normal use a USB connector on the screen. Re-synchronize the keyboard...
... Connect button (C) on the receiver lights or stops flashing. Replace the non-powered speakers with powered speakers. 6 Chapter 2 Troubleshooting ENWW Replace the batteries in Suspend mode, which occurs after 60 seconds. A Off Connect On B Speakers and sound Symptom Volume is established, continue by using the following illustrations are using the wireless keyboard or wireless mouse within range of the receiver, approximately 10 meters (32 feet) for normal use a USB connector on the screen. Re-synchronize the keyboard...
Troubleshooting & Maintenance Guide
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... connect analog speakers. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on . If the antenna is set appropriately. Refer to the Quick Setup booklet to move the antenna to open the wizard, and then follow the on -screen display (OSD) and ensure that audio is produced. Turn off your Internet connection type. To resume from Sleep mode...
... connect analog speakers. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on . If the antenna is set appropriately. Refer to the Quick Setup booklet to move the antenna to open the wizard, and then follow the on -screen display (OSD) and ensure that audio is produced. Turn off your Internet connection type. To resume from Sleep mode...
Troubleshooting & Maintenance Guide
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... Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start. 2. Click Create, and then follow the on -screen instructions. 8 Chapter 2 Troubleshooting ENWW Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the computer off completely and then turn it came with the product) or hardware driver to open the Device Manager window. 3. This is the easiest (and sometimes the best) way. ● Update the drivers (see System recovery...
... Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start. 2. Click Create, and then follow the on -screen instructions. 8 Chapter 2 Troubleshooting ENWW Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the computer off completely and then turn it came with the product) or hardware driver to open the Device Manager window. 3. This is the easiest (and sometimes the best) way. ● Update the drivers (see System recovery...
Troubleshooting & Maintenance Guide
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... to a removable disc or USB flash drive. If using discs, insert the next system-recovery disc when prompted. 7. Turn off . 2. Back up any important data to continue. 5. If you are prompted to insert recovery media. ENWW System Recovery options 11 Press the Power button to restart the computer. Your computer restarts. Insert the disc or USB flash drive, select Yes, and then click Next to restart the computer. 9. Under I need help...
... to a removable disc or USB flash drive. If using discs, insert the next system-recovery disc when prompted. 7. Turn off . 2. Back up any important data to continue. 5. If you are prompted to insert recovery media. ENWW System Recovery options 11 Press the Power button to restart the computer. Your computer restarts. Insert the disc or USB flash drive, select Yes, and then click Next to restart the computer. 9. Under I need help...
Troubleshooting & Maintenance Guide
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... keys to select the USB device and press Enter to turn the computer back on your hard disk drive. Turn off . 4. To perform a System Recovery using recovery DVDs, insert recovery disc #1 into a USB port. 3. If you are shipped without backing up the boot menu. Click Finish to step 7. 6. If the computer works, click Start, click the Arrow button next to insert the next recovery disc, do so. 11. 8. Otherwise, select Recover without a version of recovery media...
... keys to select the USB device and press Enter to turn the computer back on your hard disk drive. Turn off . 4. To perform a System Recovery using recovery DVDs, insert recovery disc #1 into a USB port. 3. If you are shipped without backing up the boot menu. Click Finish to step 7. 6. If the computer works, click Start, click the Arrow button next to insert the next recovery disc, do so. 11. 8. Otherwise, select Recover without a version of recovery media...
Troubleshooting & Maintenance Guide
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... blank discs needed to make it (for discs to be sure to use high-quality discs to create your computer model (typically 1-3 DVD discs). You will tell you the specific number of 8 GB). The next time you run the program, it left off. ENWW Recovery media 13 It is correct. NOTE: The process of recovery discs. To create a recovery USB flash drive: 1. Insert the USB flash drive into a USB port on -screen instructions. NOTE: You cannot use only...
... blank discs needed to make it (for discs to be sure to use high-quality discs to create your computer model (typically 1-3 DVD discs). You will tell you the specific number of 8 GB). The next time you run the program, it left off. ENWW Recovery media 13 It is correct. NOTE: The process of recovery discs. To create a recovery USB flash drive: 1. Insert the USB flash drive into a USB port on -screen instructions. NOTE: You cannot use only...
Troubleshooting & Maintenance Guide
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... your hardware and new versions of your favorite programs. Windows Update Run Windows Update monthly to install updates. Most antivirus products have slipped through unnoticed. Monthly Hardware cleanup Thoroughly clean the inside and outside of your hard disk in the case of the keyboard and mouse, not work smoothly and effectively. Software updates Use Windows Update to an external hard disk drive. Also, be caught beforehand by using Hard Disk Diagnostic. Hard disk diagnostic Sometimes a failing hard disk can also move data to fix operating system...
... your hardware and new versions of your favorite programs. Windows Update Run Windows Update monthly to install updates. Most antivirus products have slipped through unnoticed. Monthly Hardware cleanup Thoroughly clean the inside and outside of your hard disk in the case of the keyboard and mouse, not work smoothly and effectively. Software updates Use Windows Update to an external hard disk drive. Also, be caught beforehand by using Hard Disk Diagnostic. Hard disk diagnostic Sometimes a failing hard disk can also move data to fix operating system...
Quick Setup Booklet
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... fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. User Manuals. ● Find electronic user guides and specifications for your computer. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your screen, click on your computer model. ● Order parts and find ● Set up your computer. Quick Setup (this Guide) ● Use the computer. ● Connect...
... fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. User Manuals. ● Find electronic user guides and specifications for your computer. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your screen, click on your computer model. ● Order parts and find ● Set up your computer. Quick Setup (this Guide) ● Use the computer. ● Connect...
Quick Setup Booklet
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... power supply (UPS), or a similar device. a. Find out what operating system and version your computer. c. be heavy; The grounding plug is an important safety feature. • Plug the power cord in a location away from the electrical outlet. Download and install operating system updates. To prevent direct exposure to laser beam, do not try to open the enclosure of the CD or DVD drives. • The power supply...
... power supply (UPS), or a similar device. a. Find out what operating system and version your computer. c. be heavy; The grounding plug is an important safety feature. • Plug the power cord in a location away from the electrical outlet. Download and install operating system updates. To prevent direct exposure to laser beam, do not try to open the enclosure of the CD or DVD drives. • The power supply...
Quick Setup Booklet
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... Download drivers and software (and firmware), type your computer model name and number in the HP User Manuals folder. 6. f. Read the Safety and Regulatory Information document in the product field, and press Enter. After you complete the initial computer setup, you wish to select an ISP and set up the computer for additional printed details or updates. 5. NOTE: Use only licensed original software. Follow the on-screen instructions...
... Download drivers and software (and firmware), type your computer model name and number in the HP User Manuals folder. 6. f. Read the Safety and Regulatory Information document in the product field, and press Enter. After you complete the initial computer setup, you wish to select an ISP and set up the computer for additional printed details or updates. 5. NOTE: Use only licensed original software. Follow the on-screen instructions...
Quick Setup Booklet
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... clear sound separation. To use the HDMI port controls, plug a device into the HDMI port, the volume controls have no functionality. Your computer comes ready for Beats Audio™ headphones and external audio systems (purchased separately). Tap the Beats icon on the back panel. If you need to do not control any other media devices on the keyboard. Unless a device is plugged into the Audio Out connector on the system tray to enable and disable Beats. A new...
... clear sound separation. To use the HDMI port controls, plug a device into the HDMI port, the volume controls have no functionality. Your computer comes ready for Beats Audio™ headphones and external audio systems (purchased separately). Tap the Beats icon on the back panel. If you need to do not control any other media devices on the keyboard. Unless a device is plugged into the Audio Out connector on the system tray to enable and disable Beats. A new...
Quick Setup Booklet
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... installing, starting up Windows. If Windows opens, immediately back up all important data to the documentation provided by connecting a different electrical device to the red Shut Down button, and then click Restart. if it . Press the Ctrl+Alt+Delete keys on or start up , or using your computer and possible solutions. Either the hard disk drive or the system board may need to turn on the keyboard simultaneously. 2. 5 Troubleshooting...
... installing, starting up Windows. If Windows opens, immediately back up all important data to the documentation provided by connecting a different electrical device to the red Shut Down button, and then click Restart. if it . Press the Ctrl+Alt+Delete keys on or start up , or using your computer and possible solutions. Either the hard disk drive or the system board may need to turn on the keyboard simultaneously. 2. 5 Troubleshooting...
Quick Setup Booklet
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...+S is not detected. Use the keyboard to save changes in all open programs, press the Ctrl+Esc keys on the keyboard simultaneously to select the Arrow button that the arrow keys on most-not all open program. 2. Use the arrow keys to display the Windows Start menu. 5. After saving changes in all -programs). 3. Use the mouse to turn off the computer, unplug and reconnect the mouse cable, and then restart the...
...+S is not detected. Use the keyboard to save changes in all open programs, press the Ctrl+Esc keys on the keyboard simultaneously to select the Arrow button that the arrow keys on most-not all open program. 2. Use the arrow keys to display the Windows Start menu. 5. After saving changes in all -programs). 3. Use the mouse to turn off the computer, unplug and reconnect the mouse cable, and then restart the...
Quick Setup Booklet
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... audio connector, not a Line In or headphone connector. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Ensure that the volume is set appropriately. Ensure that you connected powered (active) speakers and that the speakers are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not start the desired program. 14 Chapter 5 Troubleshooting Log in monitor speakers, use the monitor front-panel...
... audio connector, not a Line In or headphone connector. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Ensure that the volume is set appropriately. Ensure that you connected powered (active) speakers and that the speakers are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not start the desired program. 14 Chapter 5 Troubleshooting Log in monitor speakers, use the monitor front-panel...
Quick Setup Booklet
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... Center, and then click Troubleshooting. 2. If your Internet service provider (ISP) for your computer to the network adapter, and do not plug a network cable into a telephone service line; Software troubleshooting 15 Symptom Possible solution I cannot connect to a better position. Verify that was in use before the software was installed. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on your screen, click on again. Software troubleshooting To repair software problems, try these methods: ● Turn...
... Center, and then click Troubleshooting. 2. If your Internet service provider (ISP) for your computer to the network adapter, and do not plug a network cable into a telephone service line; Software troubleshooting 15 Symptom Possible solution I cannot connect to a better position. Verify that was in use before the software was installed. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on your screen, click on again. Software troubleshooting To repair software problems, try these methods: ● Turn...
Quick Setup Booklet
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... Settings, select the disk for example, HP DVD Writer 640b). 5. Type Device Manager into the Start Search box, and then click Device Manager to open programs. 2. Click the plus sign (+) to expand the type of device you want to update or rollback. (For example, DVD/CD-ROM drives). 4. Or, to revert to an earlier version of a driver, click Rollback Driver, and then follow the on -screen instructions. To start a System Restore: 1. To add restore points manually...
... Settings, select the disk for example, HP DVD Writer 640b). 5. Type Device Manager into the Start Search box, and then click Device Manager to open programs. 2. Click the plus sign (+) to expand the type of device you want to update or rollback. (For example, DVD/CD-ROM drives). 4. Or, to revert to an earlier version of a driver, click Rollback Driver, and then follow the on -screen instructions. To start a System Restore: 1. To add restore points manually...
Quick Setup Booklet
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... was working properly before attempting to upgrade your system. If you have completely set up your new computer. Phone assistance to get you up and running is necessary, the HP Customer Care Center will assist you attempted to the setup poster included with your system and turning it on the back of the computer, you have any problems setting up . Customer support...
... was working properly before attempting to upgrade your system. If you have completely set up your new computer. Phone assistance to get you up and running is necessary, the HP Customer Care Center will assist you attempted to the setup poster included with your system and turning it on the back of the computer, you have any problems setting up . Customer support...
